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AMC FORM

The AMC Approach Form collects customer and machine information, including contact details and machine status. It also records visit details, customer responses to AMC interest, and any objections raised. Finally, it outlines an action plan for follow-up with designated responsibilities and includes a section for customer feedback verification.

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kalpana
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14 views

AMC FORM

The AMC Approach Form collects customer and machine information, including contact details and machine status. It also records visit details, customer responses to AMC interest, and any objections raised. Finally, it outlines an action plan for follow-up with designated responsibilities and includes a section for customer feedback verification.

Uploaded by

kalpana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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AMC APPROACH FORM

Customer Information Machine / Equipment Information


Field Details Field Details
Company Name Machine Type/Model
Contact Person Serial Number
Warranty Status ☐ Under Warranty
Mobile Number
☐ Warranty Expired
AMC History ☐ Existing AMC
Email ID
☐ No Previous AMC
ACTIVE M/C STATUS ☐ M/C active
Address
☐ M/C inactive

Visit / Communication Details Customer Response


Field Details Item Response

☐ Very Interested ☐ Interested ☐


Date of Visit/Call Interest in AMC
Neutral ☐ Not Interested

Name of Engineer Objections Raised (if any)

Special Offer/Discount
Mode of Interaction ☐ Visit ☐ Call ☐ Email
Provided
% of Conversion ☐ 100% ☐ 75% ☐ Upgradation/Additional If ☐ Yes ☐ No
possibilities 50% ☐ 25% any Details: ________________________

Expected Closure Date

Action Plan / Next Steps

Task Target Date Responsible Person Remarks

Engineer/Executive Signature: _____________________


Date: _____________________

CUSTOMER FEEDBACK VERIFICATION ( MR. MURALI/MS.SIMRAN)


Remarks (if Any)
Mode of communication to
Feedback ACTION PLAN
customer

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