Career-Development-Guide_2018_ebook
Career-Development-Guide_2018_ebook
Career Development
Middle East
Talent Development // Your Career Development Guide
prepared for your current role and future opportunities. When you achieve your goals
and perform at your best, AECOM can deliver better results for clients and achieve
our vision and purpose.
Grow with us at AECOM and take advantage of the learning resources at your
disposal. Navigate through this booklet to understand what we have to offer and how
we will support you to build a lasting career at AECOM.
Understand the options
available to develop your skills
and career.
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AECOM
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Talent Development // Your Career Development Guide
Contents
Our AECOM
Built to deliver a better world
7 Your
development goals
What to consider
when identifying your
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development needs
Ranked as the #1
engineering design firm
by revenue in Engineering
News-Record magazine’s
annual industry rankings.
Our vision at AECOM is to
become the premier, fully
integrated infrastructure
firm globally.
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Talent Development // Your Career Development Guide
Our AECOM
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AECOM
Once your development objectives have been agreed and recorded in the online
Performance + Rewards system, you can arrange to complete your selected
activities with your regional Talent Development team.
This guide is available electronically via myAECOM at Middle East > Human Resources > Your Development.
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Talent Development // Your Career Development Guide
Where am I
taking my career
with AECOM?
Enclosed in this booklet are details about the development opportunities available to enhance your
skills and career. Before you begin to navigate through the information, you may like to consider:
Which parts of your role What you find What provides you What skills you want to
you enjoy the most. challenging about your with the greatest job develop.
current role. satisfaction.
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AECOM
Success
starts here
At AECOM we encourage you to take
ownership of your career development.
While we provide the opportunities for
professional growth, career planning
starts with you.
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Talent Development // Your Career Development Guide
Achieving career success requires more than luck and hard work
– it requires a plan. We trust this guide will assist you to become a
confident career navigator.
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AECOM
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Talent Development // Your Career Development Guide
Your career
pathway Ladder progression
Lattice progression
Career Pathways should be used alongside one-to-one discussions with your
manager to discover more about your possible next career move and the areas you
might need to focus on in order to progress. Talk to your line manager if you are not
clear of the profile that best suits your role.
Diagonal and horizontal movement across career pathway groups and roles is
encouraged. There is no “right” or “wrong” way to progress your career. There are
flexible career path choices where an employee creates his or her own pathway.
Cross functional formal learning experiences support all AECOM professionals to
develop their skills, they should be mapped to AECOM’s behavioural competency
and career pathway framework.
Take the time to view the Career Pathways (on myAECOM>>Human Resources Examples of more varied paths
>>Your Development) document to find out more about how you can move your for growth and development
Your career
development
goals
An important part of determining where you want to take your career is setting clear
objectives outlining the steps you will take to succeed. You and your manager will set
your priorities and have ongoing progress and development conversations. It is your
responsibility to seek clarification on any goals or expectations and work with your
manager to understand your strengths and development opportunities.
Development goals identify the skills or experiences that will help you be more
effective in your current role and make progress on your career goals.
Where are you driving What opportunities for What strengths will
your career? development align with enable you to have
your career path? business impact?
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Talent Development // Your Career Development Guide
Measurable
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AECOM
Our
behaviours
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Talent Development // Your Career Development Guide
Leads by example -
Is accountable
core values - Innovative guide to determine the opportunities
available to ensure you meet or exceed
Makes fact-based - Client-focused the behavioural expectations for your role
decisions or a role you are working towards.
Leads change - Inpire For information on learning opportunities
- Anticipate to support you meet your behavioural
competencies, please refer to ‘Your
- Collaborate
formal learning options’ section of this
- Deliver guide or visit AECOM University.
- Safeguard
Our four key behaviours - Dream
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AECOM
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Talent Development // Your Career Development Guide
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AECOM
AECOM
University
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Talent Development // Your Career Development Guide
Our university is an innovative online platform providing technical, professional, Blended learning
managerial and leadership learning opportunities, to create a sustainable culture of
continuous learning; one that empowers and enables our employees to deliver
a better world.
Our partnerships with e-learning providers such as RedVector, Bently and Skillsoft are
designed to deliver a variety of options to enhance technical and business capability.
When blended with our internal learning options, you have the resources at your
Instructor-led learning
fingertips to drive your career forward with AECOM.
Accessible from mobile and tablet devices, AECOM University allows you to manage
your learning programs on the go.
AECOM University allows you to:
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on the job; experience based, stretch assignments and rotations
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developing through others; coaching, mentoring
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formal learning; internal and external courses,
conferences and online learning
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Talent Development // Your Career Development Guide
Formal training courses and new tasks, projects or responsibilities at work may
offer you the chance to develop new skills or build on existing ones, but these are
not the only way to learn at work.
Job shadowing
Mentoring
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AECOM
Coaching
A coaching conversation with your manager can help you improve your
performance, overcome obstacles, solve problems and focus on your career
development. Coaching doesn’t have to be a lengthy or formal discussion; in
fact, frequent conversations are more effective. These informal conversations
can take place in the hallway or part of regular one-on-one meetings. In this
two-way discussion, ask your manager questions, share information and
engage in the conversation when your manager asks questions or provides a
new perspective. Coaching is not a conversation where your manager will tell
you what to do or where he or she has all the answers.
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Talent Development // Your Career Development Guide
Formal Learning
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AECOM
Technical Training
Collaborate with and learn from some of the best minds in the industry -
who are right here at AECOM.
AECOM is
committed
to helping you
develop the
knowledge, skills
and competencies
you need to be
successful in
your role today,
RedVector
and to prepare
A leader in online continuing education and workforce training for the you for future
Architecture, Engineering and Construction industry.
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Talent Development // Your Career Development Guide
Technical Networks
Technical Networks are a great way to share experiences, best practices and
world-class expertise across our geographies and technical professional disciplines.
Participate in discussion forums, educational calls and webinars, and access useful
announcements, documents, resources, and other content.
The four networks
To learn more about the TPN attend a tutorial, AECOM University or visit the TPN Technical Practices (TPN)
page on myAECOM to join, explore and begin contributing. Technical Disciplines (TDN)
Technical Specialties (TSN)
Technical Forums (TFN)
Bentley Institute
Delivering continuous technical learning
opportunities to current and future generations
of infrastructure professionals. Engage in product
learning for architecture and engineering software
and view the complimentary video for current best
practices and application of technologies.
Academic programs
Reference books
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AECOM
Online Learning
Self directed online courses allow you to learn new concepts or brush up on your
skills by taking refresher courses and solve on-the-job problems in real time.
Content is available on desktop, tablet and mobile devices.
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Talent Development // Your Career Development Guide
Benefits
More flexible Tailor to you
Learning can be done in short Courses aren’t confined to be fixed to
chunks of time that can fit around try and suit the needs of the majority.
your daily schedule. Everyone is able to learn at their own
pace — a tailored solution only
eLearning can provide.
Global Mobile
We are confident that you will receive Learning can be done anytime,
the same content regardless of where anywhere, 24/7.
you are located.
New material
Added weekly and you can create
customized learning plans based on
your interests and development goals.
AECOM
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AECOM
Self Development
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Talent Development // Your Career Development Guide
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Client Relationships
Satisfied clients are a valuable commodity — they not only bring us business
directly, but can also act as advocates, building our reputation and attracting
new clients.
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Talent Development // Your Career Development Guide
Safety
Our SH&E team strive towards world class performance through our accredited
management system, effective training and education, communication and
monitoring programs. By providing competent resources we are totally committed
to providing a safe and healthy working environment for our people.
To learn more about the training
Overall our goals are: options to support you, refer
to the programs outlined on
To prevent work-related injuries and illnesses page 42 of this guide or visit
AECOM University.
To prevent damage to property and/or equipment
To achieve this, we ensure there are a variety of learning options available to all
employees, both office and site based across the organisation.
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Talent Development // Your Career Development Guide
Your formal
learning options
Project Management
APIC for In this session, you will gain an understanding of APIC Project managers, Instructor led
Project Managers and how it is used to access project information. During project directors,
this workshop you will learn how to set up new projects, project accountants
get historical labour data as well as other direct costs to
complete an EAC progress report.
Introduction to Learn about the basic financial fundamentals and specific Project managers Instructor led
Project Finance project financials along with key performance indicators in
order to contribute to project profits.
Managing AECOM Tailored to meet the specific needs of AECOM project Project managers/ Instructor led
Projects (MAP) managers, it will support our PMs manage client risks, directors
deliver our projects on time, improve our margin and profit
and teach our people how to better utilize project control
systems to achieve project delivery excellence.
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AECOM
PMP Education Hours Equips Project Managers with the educational knowledge Employees seeking Online
and skills needed to master the PMBOK® Guide Fifth educational hours for
Edition, in order to attain the Project Management PMP certification
Professional (PMP®) certification.
AECOM Finance The AECOM Finance Academy is a web-based platform All employees Online
Academy that delivers financial education and promotes financial
awareness at AECOM.
Foundations Learn what is required to prepare an enforceable contract, Employees working Instructor led
of Contracting understand what constitutes breach of contract, on bids, proposals,
professional indemnity and the purpose of delegations contracts or projects
of authority.
Intermediate Gain an understanding about intellectual property, drafting Employees working Instructor led
Contracting scope of work, assigning contractual risks and the key on proposals, pricing
components of securities and penalties. scopes of work or
managing contracts,
claims or variations
Advanced Understand contract interpretation, force majeure Employees managing Instructor led
Contracting and exceptional risks. Learn about ‘At Law’ versus claims or disputes,
contractual liability and the limitations of liability negotiating
and consequential loss. contracts or deeds
of settlements
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Talent Development // Your Career Development Guide
Leadership Development
Front Line Designed around our four behavioural competencies — New supervisors, first Online /
Leadership Program be the role model, be client focused, be impactful and be time leaders of people, Instructor led
decisive — our frontline leadership program is designed project team leaders
to support you effectively lead and coach your team, while
understanding the link between employee and business
performance and knowing how to impact both to ensure
our continued success.
Leadership Gain an understanding of an innovative culture and the People managers Online
Essentials: qualities a leader needs to best foster innovation.
Leading Innovation
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Leadership You will be guided through techniques and methods to People managers Online
Essentials: successfully communicate vision, such as personalizing
Communicating a clear message, communicating enthusiasm in an
Vision authentic way, and making the organisation’s vision the
employee’s own vision.
Leadership Learn the techniques and strategies for executing People managers Online
Essentials: Leading business strategy, and more importantly, ideas on how to
Business Execution cultivate a culture that supports business success.
Self Development
Time Management Efficient time management is the key to getting the most All employees Online
out of your day and to surviving increased business
pressure. This program will help you reach your goals by
learning how to budget your time wisely and effectively.
Business English Focus on writing as a key business tool, these are helpful, All employees Online
practical courses dealing with the Business English writing
skills to help one’s development.
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Talent Development // Your Career Development Guide
Goal Setting Learn how you can set effective goals that drive business All employees Instructor led /
results and support your professional development. Online
Business Execution: Understand the leadership behaviours that foster All employees Online
Understanding the actionable strategy, as well as the value of selecting the
Fundamentals right people for the right roles. It also considers how to
create and manage a 'get it done' culture.
Personal Learn how to listen to your own inner boss, identify your All employees Online
Accountability: internal standards, how to create a plan to meet those
Working for your standards, and apply your inner boss’s guidance to gain
inner boss more control over your work, your goals, and your future.
Interpersonal This course shows you how the essential elements of All employees Online
Communication: trust, credibility, and specific behaviours bring about
Communicate confident communication and enhance your influence.
with Confidence
Effective Team Learn more about your work style by completing a DiSC Graduates/teams Instructor led
Dynamics profile, use your style to build relationships and work upon request
effectively in a team.
Business Execution: The course shows you how to direct your organisation's Managers Online
Crafting a Business strategy by appropriately allocating resources to make
Strategy that those actions a reality.
Executes
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Setting and This course considers methods for selecting and setting All employees Online
Managing Priorities goals to achieve success.
Thinking like a CFO: Review examples of how a CFO perspective is applied to Managers Online
Making Financial many of the activities and financial decisions you make in
Decisions your area of business on a daily basis.
AECOM Core Values Our high-performance, engaging work environment is the All employees Online
hallmark of our company and is supported by our purpose
and core values, Learn more about our core values at
AECOM through a series of online learning programs.
AECOM Key We take pride in what we accomplish; but equally All employees Online
Behaviours important is how we accomplish our success. Learn and
understand our four key behaviours.
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Talent Development // Your Career Development Guide
Client Relationships
Customer Advocacy: Understand what client’s value by using effective All employees Online
Communicating questioning techniques and draw on this feedback to drive
to Build Trusting improvements to the client experience.
Customer
Relationships
Creating and Provide direction on how to approach, implement, All employees Online
Sustaining a and sustain effective customer-focused service
Customer-focused strategies in order to increase your organisation's
Organisation competitive advantage.
Executing Innovation Each innovation lifecycle is unique, but there are certain All employees Online
elements that successful innovations have in common.
This business impact explores four critical components of
executing innovation.
Introduction to Explore how knowledge based industries enhance the Graduates/all Instructor led
Client Relationship value of knowledge they deliver to their client, create a employees
Management competitive advantage, earn repeat business, and acquire
new clients.
Delivering Successful This workshop will cover the basis for an effective All employees Instructor led
Presentations presentation to ensure key messages are communicated
with an effectively engaged audience.
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Safety
HACCP Food Safety Provide a broad understanding of basic food hygiene and All employees Instructor led
Awareness Training HACCP systems and how to make the best use of them in
terms of food handling.
Defensive Driving Combine specific local requirements with international Drivers, public Instructor led
best practices in order to provide training at the relations officers and
highest standards. IT employees
Fire Warden Training Understand extinguishing agents; learn what to do Fire wardens Instructor led
in case of a fire.
CPR and Understand the principles of first aid, scene safety, basic Office first aiders Instructor led
Basic First Aid life support and adult CPR.
Hazard Identification Definition, hazard awareness, causes of accidents, All employees Online
PPE, positions of people, reaction of people, tools and
equipment, procedures and orderliness.
Heat Stress Understand the factors that contribute to stress, All employees Instructor led
dehydration and hyperthermia.
IOSH Introduces managers to different aspects of managing All managers Instructor led
Managing Safely safety and health in the workplace.
Manual Handling Increase awareness of safe manual handling of loads and Office assistants, Instructor led
to reduce risk of occupational injury while carrying out receptionists,
manual handling tasks in the workplace. document controllers,
IT employees & drivers
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Talent Development // Your Career Development Guide
Technical Training
Writing Skills for Workshop to assist in developing proposal and technical Graduates/all Instructor led
Technical reports report writing skills. By improving the quality of proposal employees
and report writing, you will enhance your ability to win
more projects.
Introduction to Gain an understanding of the PCC route to professional RICS candidates Instructor led
the Assessment accreditation; understand the deliverables as set out by
of Professional the Royal Institution of Chartered Surveyors (RICS) and
Competence how the APC program supports you towards achieving
(APC) Technical your MRICS status.
training program
APC: Understand options for different procurement strategies PCC employees Instructor led
Procurement Routes and factors to consider in selecting Procurement Routes.
APC: Measurement Understand the importance of measurement, PCC employees Instructor led
application of measurement as well as apply
CADMeasure and BIMmeasure.
APC: Tendering Gain an overview of Tendering Processes which including PCC employees Instructor led
an introduction to tendering and the methods used.
APC: Post Contract Learn about the cost control techniques applied to PCC employees Instructor led
Cost Control projects including interim valuations, cost reporting,
cashflow and final accounts.
APC: MEP Services Understand the need for engineering services, what PCC employees Instructor led
the services are and how building types affect
different methods.
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APC: Estimating Learn the different types and levels of estimating, how to PCC employees Instructor led
Principles use appropriate benchmark comparisons, cost modeling,
cost planning and definitions.
APC: Cost Data In this session you will learn what cost information is PCC employees Instructor led
available, where to look for it as well as how to use indices.
APC: Contract In this session you will learn how to use contract PCC employees Instructor led
and Practice Law documents as well as understand dispute
resolution procedures.
APC: Critical Learn what makes a good Critical Analysis and what are PCC employees Instructor led
Analysis overview the common problems.
APC: Life Learn how Life Cycle Costing (LCC) is implemented on PCC employees Instructor led
Cycle Costing projects and how Net Present Value (NPV) and the like
are calculated.
APC: Sustainability Gain an understanding about the importance of PCC employees Instructor led
Sustainability in the Construction Industry.
APC: Understand the Risk Management procedures and the PCC employees Instructor led
Risk Management creation of project risk registers.
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Talent Development // Your Career Development Guide
Technical Networks Participate in discussion forums, educational calls and Technical Online
webinars, and access useful announcements, documents, professionals
resources, and other content.
The four networks:
• Technical Practices (TPN):
• Technical Disciplines (TDN)
• Technical Specialties (TSN)
• Technical Forums (TFN)
HR as Business This course examines the core functions of HR and Managers, team Online
Partner - Linking demonstrates how you can use these functions to leaders, human
HR Functions with transcend administrative concerns and address the resources
Organisational Goals strategic objectives of the organisation. professionals
HR as Business This course covers ways in which transformational Managers, team Online
Partner - Talent HR can direct all its talent management processes leaders, human
for Organisational toward driving performance and achieving high-level resources
Success business goals. professionals
HR as Business This course explores how HR can improve its strategic Managers, team Online
Partner - Using value by examining meaningful metrics and demonstrating leaders, human
Metrics and their connection to business goals. resources
Designing Strategic professionals
Initaitives
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Fundamentals or This course defines organisational behaviour and Human Resource Online
Organisational identifies the variables and characteristics that influence professional,
Behaviour for the an individual's attitudes and perceptions in the workplace, managers,
Individual and how these can affect performance. supervisors,
employees
Organisational You will learn about the characteristics of a positive Human Resource Online
Behaviour workplace culture and the benefits it offers. You will professional,
– Dynamics consider the elements that drive the culture of an managers,
of a Positive organisation, such as autonomy and the degree of supervisors,
Organisational structure. The course also considers how employees employees
Culture influence the culture and how the culture affects
employee behaviour. And finally, you will learn how to
apply strategies that can help cultivate a healthy and
positive workplace.
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Talent Development // Your Career Development Guide
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AECOM
Frequently
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asked questions
Talent Development // Your Career Development Guide
Where can I find more information about I am interested in attending a training program, but it
learning opportunities? is not in line with my development goals, can I still be
Visit AECOM University and search the catalogue to find considered to attend the program?
details of online and instructor led training. Also keep an All courses you are undertaking should be aimed at developing
eye out for local communications providing details about your skills aligned with your business objectives. If a skills/
upcoming learning events. knowledge gap has been identified after you have submitted
your development goals, and you and your manager agree that
You can also speak to one of your regional
undertaking formal training is the best option to close that gap,
Talent Development representatives.
then approval may be granted.
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Talent Development // Your Career Development Guide
Notes
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aecom.com