The document outlines various fee-based and fund-based banking products and services, emphasizing the importance of understanding customer needs for successful banking. It categorizes products into deposit products, third-party products, and services like electronic funds transfer (NEFT) and real-time gross settlement (RTGS). Additionally, it discusses the benefits of cashless transactions and the different types of digital payments available.
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Bo Unit 2
The document outlines various fee-based and fund-based banking products and services, emphasizing the importance of understanding customer needs for successful banking. It categorizes products into deposit products, third-party products, and services like electronic funds transfer (NEFT) and real-time gross settlement (RTGS). Additionally, it discusses the benefits of cashless transactions and the different types of digital payments available.