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course outline management support systems

The document outlines the course INF 310: Management Support Systems, taught by Alex Asante at the University of Cape Coast. It covers various topics related to management support systems, their development, and applications, along with assessment methods and suggested readings. The course aims to provide students with a comprehensive understanding of management support systems used in organizations.

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Isidore Armah
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4 views

course outline management support systems

The document outlines the course INF 310: Management Support Systems, taught by Alex Asante at the University of Cape Coast. It covers various topics related to management support systems, their development, and applications, along with assessment methods and suggested readings. The course aims to provide students with a comprehensive understanding of management support systems used in organizations.

Uploaded by

Isidore Armah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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UNIVERSITY OF CAPE COAST

COLLEGE OF AGRICULTURAL AND NATURAL SCIENCES


FACULTY OF PHYSICAL SCIENCES
Department of Computer Science and Information Technology

COURSE OUTLINE

1.0 Lecturer and Course Information


Name of Lecturer Alex Asante
Email [email protected]
Course Code/Title INF 310: Management Support Systems
Credit Hours 3
Nature of Delivery Interactive Lectures, Discussions & Presentations
Academic Year/Semester 2019/2020 / 2nd Semester
Prerequisite Introduction to Management; Information Systems
Class Schedule/Venue Mon, 11:30-13:30, @LT4 & Wed, 10:30-11:30, @LT 18

2.0 Course Description/Objective


This course will equip students with in-depth knowledge of the major types of
management support systems (MSS) at the disposal of management. Upon completion
of this course, students will be able to appreciate the myriad MSS used in
organizations to support management. In pursuance of the above, students will be
taken through the following topics:

3.0 Course Content/Topics


 Overview and Roles of Management Support Systems in Organizations
 Data, Information and its Characteristics
 Management- levels and their functions
 Decision Making
 Developing Management Support Systems
 Some Management Support Systems
 Transaction Processing System
 Office Automation System
 Knowledge Work Systems
 Management Information Systems
 Decision Support Systems
 Executive Support (Information) Systems
 Customer Relationship Management (CRM) Systems
 Expert Systems
 Knowledge-based Decision Support

 Collaborative Computing: Group Support System


 Dialogue Management, Data Management and Model Management for DSS
 Data Warehousing
 Business Analytics and Data Visualization
 Usages, Benefits and Success of Business Analytics and Data Visualization
 Data Mining
 Data Mining Tools and Techniques
 Neural Networks
 Applications of Neural Networks
 Knowledge Management

1
4.0 Nature and Weighting for Assessments
 Assignments – 20%
 Quizzes – 20%
 Examination- 60%

5.0 Suggested Reading List


Bocij et al. (2006) Business Information Systems. Pearson Prentice Hall.
Chaffey, D. (ed.) (2003) Business Information Systems. 2nd ed. FT Prentice Hall.
Laudon, K. C., & Laudon, J. P. (2012). Management Information Systems. Managing
in the Digital Firm (12th ed.). London Person education.
Gordon & Gordon (1999). Information Systems – A Management Approach.
Orlando: Dryden Press.
Laudon & Laudon (2000). Management Information Systems – Organization and
Technology in the Networked Enterprise. New Jersey: Prentice-hall.
Laudon & Laudon (1998). Management Information Systems – New Approaches
to Organization and Technology. New Jersey: Prentice-hall.
Lucey, T. (2004). Management Information Systems –. London: Thompson
Learning.
Oz E. (2002) Management Information Systems. Canada: Thomson Learning.
Srinivasan , A. et .al. (2000) Implementing Decision Support Systems . McGraw –
Hill.
Turban, E., Aronson, J & Laing (2005) Decision Support Systems and Intelligent
Systems. 7th ed. Prentice Hall

6.0 Some Unacceptable Behaviours


 Plagiarism
 Use of Mobile/Cell Phones during Lectures
 Lateness at Lectures
 Late submission of assignments
 Unnecessary distractions during lectures

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