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CNSS_Course_Contents

The document outlines various topics related to system administration, including troubleshooting Windows 10/11, managing Windows Server environments, and implementing virtualization with Hyper-V and VMware. It also covers ticketing systems, Microsoft Azure identity management, and cloud service deployment, particularly with Office 365. Additionally, it emphasizes practical experience through real task scenarios involving network design and ticket resolution.

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Deev Pokhrel
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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1 views3 pages

CNSS_Course_Contents

The document outlines various topics related to system administration, including troubleshooting Windows 10/11, managing Windows Server environments, and implementing virtualization with Hyper-V and VMware. It also covers ticketing systems, Microsoft Azure identity management, and cloud service deployment, particularly with Office 365. Additionally, it emphasizes practical experience through real task scenarios involving network design and ticket resolution.

Uploaded by

Deev Pokhrel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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System Side Topics

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Windows 10/ 11 troubleshooting
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• Troubleshooting of window 10/11
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• Imaging of Window Operating System.
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• Port forwarding and Remote Desktop connections


• Audio and Visual (conferencing)
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• RAID 0,1,5,10
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• Remote Support using RDP, Zoom, Microsoft Teams, Team Viewer, and Any-
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Windows Server
• Basic Understanding of Window Server and Step by Step Installation
• Deploying and Managing Windows Server 2016 and 2019
• Introduction to Active Directory Domain Services, DNS Services, DHCP Services
• Installing Roles and Features in Window Server 2016/19 R2
• Installing and Promoting Domain Controllers
• Creating Bulk and Sigle user account both by manual and using command
• Introduction and implementation of Organization Unit, Computers, Groups
• Implementation of Group Policy for different purposes
• Implementing Dynamic Host Configuration Protocol
• Implementing of DNS server and IIS Server
• Configuration of Multiple Domain Controller for Failover and Replication
• Implementing File and Print Services
• Introduction of Exchange Server 2016/ Installation of Exchange Server 2016
• Create User, Mailbox features, Forwarding emails in Exchange Server

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• Virtualization

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• Introduction of Hyper-V and VMware

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• Creating VMs in VMware and Hyper-V
• VMware Vsphere implementation
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• Installation and Implementation of ESXi 6.5 Host in DELL/HP Bare Metal
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Ticketing System
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• Introduction of Ticketing System


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• Create, assign, and resolve issue via ticketing System by KACE Ticketing System and Zendesk
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Real Task.
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1.Minimum 30-40 real tickets from big organization and resolving these tickets under the
supervision of Instructor.
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2. Design network for small to medium organization (minimum 10 users to 50 users including NAT,
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ACL, VLAN, STP, and any Routing Routing Protocol with Maximum Security)
3.Design System for small to medium organization having at least 2 DC, 1 DHCP, 1 DNS, 1 Exchange.
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Microsoft Azure
Manage Azure identities and governance (15–20%)

• Manage Azure Active Directory (Azure AD) objects


• create users and group and administrative units
• manage user and group properties and manage device settings
• perform bulk user updates Manage Azure identities and governance (15–20%)
• Manage Azure Active Directory (Azure AD) objects
• create users and groups and create administrative units
• manage user and group properties and manage device settings
• perform bulk user updates and manage guest accounts
• configure Azure AD join and configure self-service password reset Manage role-based
access control (RBAC)
• provide access to Azure resources by assigning roles at different scopes
• interpret access assignments and Manage subscriptions and governance
• configure Azure policies and configure resource locks
• apply and manage tags on resources and manage resource groups
• manage subscriptions and configure management groups

Implement and Manage storage (10-15%)

• Know about all storage options available within Azure including blob file share
and through understanding of how to configure and manage security for the
storage

Introduction to Office 365


Describe the different types of cloud services available

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• describe Microsoft’s IaaS, and PaaS offerings

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• describe where Microsoft Azure and Dynamics 365 fit in to the Microsoft ecosystem
• cloud-based productivity solutions

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Describe the benefits of and considerations for using a cloud service instead of onpremises
services
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• describe public, private, and hybrid scenarios
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• identify scenarios when usage of cloud-based services is more beneficial than onpremises services
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• compare costs of cloud-based services with on-premises services


• identify factors that drive organizations to move to the cloud
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Describe options for deploying and supporting Windows and Office


• describe the deployment and release models for Windows-as-a-Service (WaaS) including
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deployment rings
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• describe the capabilities of Windows Virtual Desktop (WVD) and when it makes sense to
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implement WVD
• identify deployment and servicing methods Microsoft 365 app
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