CHAPTER ONE

1.1 INTRODUCTION

In the fast-paced world of modern business, efficient and streamlined operations

are crucial for the success of businesses. And one key aspect of optimizing business

processes is the implementation of a robust Point of Sale (POS) system. This serves

as the nerve center of a retail establishment, facilitating transactions, managing

inventory, and providing valuable insights into sales and customer behaviour.

This report explores the components and functionalities of a Point-of-Sale system,

including hardware, software, and integration capabilities. It highlights key

features such as barcode scanning, inventory management, sales reporting, and

customer relationship management. By implementing a Point-of-Sale system

businesses can accrue benefits such as increased efficiency, improved accuracy,

enhanced customer experience, and data-driven decision-making. Through a

comprehensive analysis of the Point-of-Sale system, this report aims to equip

business owners, managers, and decision-makers with the knowledge and insight

necessary to make informed choices regarding their retail operations. By

harnessing the true power of modern technology, can optimize their processes,

increase productivity, and stay competitive in an ever-evolving marketplace

(Smith, 2020).

1.2 PROBLEM STATEMENT

For the past few years, I have personally observed and finally realized that, small

businesses often struggle to effectively integrate their operations with the technological

world, hindering their ability to compete in today’s digital market environment. The

unavailability or lack of Point-of-Sale systems designed or build with a budget that

streamline operations, enhance customer experience, and leverage data-driven insights.

In today’s rapidly evolving business landscape, where technology plays a crucial role

in driving efficiency and growth, it is essential for small businesses to leverage the

power of technology to stay competitive. There is a pressing need for a comprehensive

Point of Sale system to be designed specifically for small businesses, providing them

with a platform to seamlessly integrate their operations with the technological world

and also the provide small businesses the opportunity to be able to afford a Point-of-

Sale system within their budget.

The problems faced by small businesses within the traditional system and hoped to be

solved by the Point of Sale (POS) system are as follows;

1) Lack of efficiency

2) Time consuming

3) Data inconsistency

4) Difficulty in maintenance of records

5) Lack of data security

6) Lack of accuracy in calculating of funds

7) Data redundancy

1.3. OBJECTIVES

1.3.1 GENERAL OBJECTIVES

The general objective of this project is to design a Point-of-Sale system to empower

small businesses. By bridging the gap between traditional brick-and-mortar businesses

and the digital world, offering a comprehensive and user-friendly platform.

The specific objectives of the proposed system are;

1) Achieving accuracy and reliability of calculating and totaling product purchase

2) The system should be able to add new items, delete and update items in stock.

3) The system should be able to register new staff and update current staff details.

4) The system should be able to print customer invoice.

5) The system should reduce incidence of fraud in small businesses.

6) The system should be able to facilitate data-driven decision-making in small

business.

7) The system should be able to store and save sales record into the database.

By achieving these objectives, small businesses will be able to optimize their

efficiency, improve their competitiveness, and leverage the benefits of technology in

today’s digital landscape.

1.4 SIGNIFICANCE OF THE STUDY

This Point of Sale (POS) system is developed to overcome most of the problem

occurring in the traditional system by computerizing it. The features of the proposed

computerized system are described in brief;

1) After the system is computerized, the manager can finish their work in the least

amount of time possible and with very little effort. The computerized system

comes with a lot of gains and efforts which the traditional system cannot give in

any type of situation.

the number of records and find a particular record, then computerized systems

will be most helpful in dealing with areas where database comes into existence.

A computer can hold large amount of data in storage devices and it can operate at

a very high speed. The user can input all kinds of information into the computer

and can be able to perform any type of task which when done manually is tedious

and time consuming.

1.5 SCOPE AND LIMITATION OF THE STUDY

The Point of Sales (POS) is exclusively dedicated to small businesses who cannot

afford to acquire the already existing systems.

The system consists of two subsystems – the system for the Admin and the system for

the client.

The system for the Admin is for adding a product, deleting a product and also

modifying a product information. The admin also has a capability to access everything

in the system. The Admin ensures the availability of the products. And the system for

the client which is responsible for getting the products that have been purchased by the

customer.

The system uses printer technologies. The receipt printer is for printing of product

details purchased by the customer and will serve as the official invoice. Transactions

through credit cards and checks are beyond the scope of the system.

The management or the Admin are the one who manipulate the system, provided that

they have registered accounts to access the system. The Administrator is the only
authorized person to access the entire system, the Admin system and the client system.

While the sales staff or cashier can only access the system for the client as they are

assigned to it.

1.6 ORGANIZATION OF THE STUDY

The project is broadly categorized into five chapters below

Chapter One: This part of the work reveals the background of the study and gives a

brief account of the problem statement, aims and objectives, significance of the study,

and layout of the project.

Chapter Two: This chapter has to do with the literature review aspect of this project.

It explains different articles on Point-of-Sale system. It also gives reviews on existing

systems in relation to the proposed system.

Chapter Three: This chapter explains the system analysis, methodology, and system

design of the proposed system.

Chapter Four: This chapter deals with system implementation and documentation of

the proposed system, which includes the tools, software and hardware requirements of

the new system, system testing and maintenance.

Chapter Five: This chapter summarizes the entire project as well as drawing

conclusion and recommendation from the project.

1. William M. Brobeck; John S. Givins Jr & Philips F. Meads Jr. et al. (1975-03-

23), “Point-of-sale System and apparatus”, assigned to Transactron.

2. Thomas L. Nies. (1996). “Point-of-sale Technology for Canadian Retailers”

3. Martin Goodson. (2018). “Point-of-sale system with C# .NET ans SQL

Server”

4. James G. Skakoon. (1998). “Point-of-sale terminals and year 2000

compliance”