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Ii C5517P

The document is an installation manual for the HCG C5517P floor-mounted water closet, providing detailed instructions for proper installation, care, and troubleshooting. It emphasizes the importance of following local codes, using recommended tools, and handling the product with care. Additionally, it includes warranty information and customer service contact details for assistance.

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pdaanton97
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0% found this document useful (0 votes)
46 views5 pages

Ii C5517P

The document is an installation manual for the HCG C5517P floor-mounted water closet, providing detailed instructions for proper installation, care, and troubleshooting. It emphasizes the importance of following local codes, using recommended tools, and handling the product with care. Additionally, it includes warranty information and customer service contact details for assistance.

Uploaded by

pdaanton97
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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BADEN C5517P To ensure proper installation,

safety and optimal use, please

Installation follow instructions stated


herein. Make sure to hand this
over to the installer.

Manual

C5517P
Floor Mounted
Water Closet
Thank you for selecting this HCG water closet,
the new benchmark of excellent quality and
water conservation. To ensure this product
is installed properly, please read these
installation instructions carefully and be sure
you have the recommended tools and
materials before starting to work. In the event
of questions, please consult professional help
from a licensed plumber. Please also make
sure all local codes are observed. Be careful
when working with vitreous china as it is
heavy and fragile. PLEASE HANDLE WITH
EXTREME CARE.

Recommended Tools and


Materials
Ø 6mm
Silic
on
e
r
ke
ar
M

Teflon Tape
Tape measure Philips screwdriver Bubble level Electric drill Marker Silicone sealant
Installation Steps
(Dry Installation)

1
Determine the position of the flush sensor,
measure the height from floor line to the center
of the sensor.

2
Apply lubricant on joint
surface of rubber spud
and wall outlet
connector.

3
Use 10mm drill bit and
mount L-frame with
screw.

4 5
Install seat and cover. Apply a thin amount of
properly. Mounting silicon sealant.
the ceramic bowl.

6 7
Fix water closet using Level the bowl using
the fixing screws then bubble gauge.
snap the bolt caps.
Warning
(Wet Installation)
CEMENT GROUTING IS NOT RECOMMENDED FOR INSTALLING WATER CLOSETS, HOWEVER, IF CANNOT
BE AVOIDED PLEASE FOLLOW THE INSTRUCTIONS BELOW TO AVOID DAMAGES ON THE FIXTURE.

Care and Cleaning Guide


When cleaning your toilet, Wash it with mild , soapy water and then rinse thoroughly with clean
water and dry it with soft cloth. Avoid detergents, disinfectants, or cleaning products in aerosol
cans. DO NOT use abrasive scouring powder or abrasive pads on your toilet seat. Some bathroom
chemicals and cosmetic may damage the seat's finish.

Caution
Do not use in-tank cleaners. Products containing chlorine (calcium hydrocloride) can seriously
damage fttings in the tank. This damage can cause leakage and property damage.
Trouble Shooting Guide
INDICATION PROBABLE CAUSE SOLUTION

Does not flush A. Water supply valve is A. Open valve and allow water to
closed fill the tank
B. Water supply is B. Shut of/disconnect water
blocked supply then inspect all gaskets and
washers. Reassemble.

Poor Flushing A. Tank water level is A. Adjust water tank level


too low B. Unclog trap way and remove
B. Trap way is partially obstruction with a plunger.
clogged Consult a plumber if necessary.
C. Supply valve is not C. Check and open water supply
fully open shut of valve
D. Water pressure is too D. Normal water pressure must be
low at least 20 psi.
E. Bowl water level is E. Check the refll tube if it is
too low. connected to fill valve and
properly inserted into tank
overflow

Long or noisy tank A. Clogged fill valve or A. Clean valve seat and/ or seat
refill supply line washer or replace waterline
assembly

Fill valve continuous A. Worn out seat washer A. Replace seat washer
to run allowing water B. Water level is set B. Lower the water level for the
to fll the tank until it above overfow level water tank
leaks into the C. Water leaking passed C. Replace rubber disc
overflow tube rubber disc D. Clean valve seat and/ or replace
D. Clogged seat or seat pipe piston and /or water
washer assembly

Customer Service Hotline


0956 733 9312 / 0921 574 9364
CUSTOMER SERVICE E-MAIL: [email protected]
WEBSITE: www.hcg.com.ph
THANK YOU FOR BUYING HCG!

Please read this guide before installation. After reading, please keep it in a safe place for future reference. The f nal interpretation of
this manual is HCG Philippines’ property and is subject to change without notice. Please keep it safe, including the warranty card.

Product Warranty
PRODUCT MODEL CUSTOMER NAME

SALES UNIT DATE of PURCHASE

INVOICE NUMBER CUSTOMER CONTACT NUMBER

DISTRIBUTOR STAMP DEALER CONTACT NUMBER

FACTORY DATE

THANK YOU FOR CHOOSING HCG!


To ensure product reliability and protect consumer rights and interest, we offer a 2-year FREE warranty service from the date of
purchase(according to the date of the purchase document). The warranty period is on a frst-come, frst-served basis, so feel free
to use it. According to the instruction manual and precautions, defects that occur after regular use will be repaired free of charge
during the warranty period. During the warranty period, if maintenance required is due to a defect, we will request for the
warranty card and repair/or replace it free of charge (if there is no same model, we will substitute a similar model, so we reserve
this right).

The limited liability of our products covers our products suitable for purchase and repair during the warranty period under the
following conditions. We will charge for repair services and costs if the warranty expires or the card is lost. This limited liability
applies only to mainland China (excluding Hong Kong, Macau, and Taiwan)

1. Damage caused by misuse, abuse, or improper repair.


2. Damage caused by moving the installation location.
3. Damage from fire, earthquake, food, lightning, freezing, other natural disasters, pollution and gas disasters, sulfuric acid,
hydrochloric acid, and abnormal voltage.
4. Damage is caused by using an unspecifed power supply (voltage, frequency).
5. It is used for purposes other than general households and hotels and has been damaged.

User Receipt Card


Dear Customer,

Thank you for choosing HCG! Please fill out this card and return the "receipt card" to us. Our Customer Service Team (CST) is ready
to assist and serve you on time.

FACTORY DATE

CUSTOMER NAME

CUSTOMER CONTACT NUMBER

INVOICE NUMBER

PURCHASE DATE

SALES UNIT

DISTRIBUTOR STAMP

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