Appendix WWC T1 Set Up & Maintenance Manual

12.3 Appendix C - Error Codes

12.3.1 STARTUP ERROR SITUATIONS

" LRC ERROR" !lashin g on display

The system will not start. EPROM has been patched or is invalid and must be
replaced.

Calculato r d oes not start a nd "CAM25 l_ RUN_ LEO" is !las hing on display
RAM error - exchange the Ma inboard.

Calculator auto matically e nter s se t up mode a nd " OPTION ERROR" is

!las hing on display
This w ill happen when the calculator is unable to detect one of the configured
optional peripherals e.g. Display, HOM processor etc.

" BATT ERROR" is !lashin g on display

The battery is not connected or on low charge.

12.3.2 DISPLAYING ERROR MESSAGES

Each system component will generate different error/event logs. Errors can
lead to the tem1 ination of a running delivery. Errors are visible on the display
and are stored in the Diagnostic Log. The errors/events can be logged and/or
displayed per side, per product or per address depending on the type of system
component.

The example below shows the contents of the display when a error has occurred.
The error d isplay is flashing with the actual Volume/Amount/Unit Price
infom1ation.

error indication

E r r o r
peripheral c c s right (side A) or le
E e
peripheral subcategory .,___ sub error c·ode
i.e. product number main error cocle

When reading the error log in the Maintenance menu, t he display changes to:-

error indication sequential number

flashing since
s kernel 03.03 S
E e n n n n

number ot delh.eries
since last error

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WWC T1 Set Up & Maintenance Manual Appendix

LIST OF PERIPHERAL TYPES

cc Co rnpo nc nt indication
AP Application
Ge Kernel
He HCM
Ho HOM
cs Customer Sales display
So Sound Option Modu.le
UA User Access Module
Ee YRC
Oc Option Controller Board
s Subcate gory of periphe ral
HCMO General HCM error
e.g. totaliser, dispenser light, high speed valve
HCM 1-4 Rehted to product 1-4
HOM 1-4 RdHed to HOM with address 10-13
CSDO Master
CSD 1 Satellite/Slave
r RiQht/Side A
L Left/Side B
E,e Error/Event Code
mnn No of deliveries since last delivery

12.3.3 DIAGNOSTIC DATABASE

The Diagnostic Log can be viewed in Maintenance Mode - refer to section 5.
The databas·e only stores the last JOO events/errors occurred in the calculator.

The events/errors can be interpreted as follows: -

APPLICATION ERRORS (application dependent)

Main event code

1 GENERAL ERROR application dependent

KERNEL ERRORS

Main event code Sub event code

l FUEL LEAK 1 FUEL_ LEAK_ERROR
2 FUEL_ LEAK_MAX_ VOL
3 FUEL LEAK 3 SEQ
2 VAPOUR LEAK 1 VAPOUR LEAK ERROR
3 CALCULATION ERROR 1 lNV ALID UNIT PRICE
4 POWER ERROR 1 MAINS OFF
2 BATTERY
3 POWER UP ONGOING DELIVERY
5 VA POUR RECOVERY ERROR 1 VRCBLOCKED

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Appendix WWC T1 Set Up & Maintenanc e Manual

HCM / H OM ERRO RS

Main event code Sub event code

1 DIPNET DRIVER ERROR 1 MAX NR OF REQUESTS
(HM DRIVER MAIN) 2 DIP NET TIMEOUT
3 DIP NET ERROR
4 STAT E T RANSITION ERROR
2 GENERAL HCM/HOM ERROR I ROM ERROR
2 RA M ERROR
3 INVALID COMMAND
4 INVALID LENGTH
5 INVALID STATE
6 INVALID PARAMETER
7 PROCESSING ERROR
8 NO FREE TIMER
9 INVALID TIMER
10 TIMER NOT RUNNING
11 JOB LIST ERROR
12 INV AUD DIPNET ADDRESS
13 NO PARAMETER
3 OUTPUT ERROR 1 OVERLOAD LOW END
2 OVERLOAD VALVE
3 OVERLOAD TOTALISER
4 OVERLOA D MOTOR
5 THERMAL PROTECTION
4 PULSER ERROR 1 GENERAL P ULSER ERROR
(HCMORHOM) 2 PULSER BROKEN
3 PULSER NOT CONNECTED
4 PULSER ACTIVE DURING P ULSER
TEST
5 AFM CONTROLLER ERROR
6 AFM MEMORY ER ROE
7 AFM MAX FLOW ERROR
8 A FM SEAL BROKEN
9 ERROR COMMUNICATION ERROR
5 VOLUME ERRORS (MAIN) I VOLUME OVERFLOW
2 VOLUME STEP OVERFLOW
3 VOLUME STEP UNDERFLOW
6 FLOW ERRORS (MAIN) I MAX FLOW ERROR
2 SHS: ONE METER NOT RUNNING
3 SHS: lOX SLOW FLOW
4 BLEND ERROR
5 AFM FLOW LEAK ERROR
6 FRAUD SENSOR P RESENCE ERROR
7 FRAUD SENSOR D ETECTION ERROR
7 OIL MIXER ERRORS I OIL LEVEL LOW
2 OIL MIXER PUMP BROKEN

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WWC T1 Set Up & Maintenance Manual Appendix

CUSTOMER SALES DISPLAY ERRORS

Main event code Sub event code

I COMMUNlCATION LOST

SOUND OPTION MODULE ERRORS

Main event code Sub event code

I GENERAL ERROR

USE R ACCESS MODULE ERRORS

Main event code Sub event code

I GENERAL ERROR

VRC ERRORS

Main event code Sub event code

I ERROR I YRC NOT PRESENT
2 YRC STATUS ERROR
3 VRCSTATUSFATALERROR
4 YRC STATUS INACTIVE
5 YRC STATUS THERMAL ERROR

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