Version: V1.

USER MANUAL

Solar Hybrid Inverter

HESP4830SH3
HESP4840SH3
HESP4850SH3
HESP4860SH3
HESP4870SH3
HESP4880SHD3
Version: V1.1
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CONTENTS
1. Safety ................................................................................................................................................ 1
1.1 How to use this manual ......................................................................................................................................... 1
1.2 Symbols in this manual .......................................................................................................................................... 1
1.3 Safety instruction .................................................................................................................................................... 1
2. Production instructions ............................................................................................................ 2
2.1 Instructions ................................................................................................................................................................. 2
2.2 Features ........................................................................................................................................................................2
2.3 System connection diagram .................................................................................................................................3
2.4 Production overview ............................................................................................................................................... 4
2.5 Dimension drawing ..................................................................................................................................................5
3. Installation ......................................................................................................................................6
3.1 Select the mount location ..................................................................................................................................... 6
3.2 Packing list .................................................................................................................................................................. 7
3.3 Mount the inverter ...................................................................................................................................................9
3.4 Removal of terminal protection cover and wiring connection ............................................................. 10
4. Connection ...................................................................................................................................11
4.1 Three-phase mode ................................................................................................................................................ 11
4.2 Cable & circuit breaker selection ..................................................................................................................... 12
4.3 AC Input, output and generator wiring ......................................................................................................... 14
4.4 Battery connection ................................................................................................................................................ 15
4.5 PV connection ......................................................................................................................................................... 16
4.6 Dry contact connection ....................................................................................................................................... 17
4.7 Grounding connection ......................................................................................................................................... 17
4.8 Final assembly ......................................................................................................................................................... 18
4.9 Parallel connection wiring .................................................................................................................................. 18
4.9.1 Introduction to parallel connection .................................................................................................18
4.9.2 Cautions for parallel connection .......................................................................................................18
4.9.3 Schematic diagram of parallel connection .................................................................................... 20
5. Operation ......................................................................................................................................23
5.1 Operation and display panel ............................................................................................................................. 23
5.2 Setting ........................................................................................................................................................................ 28
5.2.1 Basic setup .............................................................................................................................................. 28
5.2.2 Work mode setup ................................................................................................................................. 30
5.2.3 Battery setup .......................................................................................................................................... 32
5.2.4 On grid setup ......................................................................................................................................... 35
5.2.5 Advance setup ........................................................................................................................................39
5.3 Charging/discharging function by days of the week and time of the day .......................................41
5.4 Battery parameter .................................................................................................................................................. 43
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6. Communication ..........................................................................................................................45
6.1 Overview ....................................................................................................................................................................45
6.2 USB-1 port ................................................................................................................................................................ 46
6.3 WIFI port ....................................................................................................................................................................46
6.4 RS485 port ................................................................................................................................................................ 48
6.5 CAN port ................................................................................................................................................................... 48
6.6 USB-2 port ................................................................................................................................................................ 49
6.7 DRMS(Only Australia) ...........................................................................................................................................49
6.8 External CT wiring (CT direction pointing toward the inverter) ............................................................50
6.9 Three-phase meter wiring (CT direction pointing towards the grid)(Optional) ............................. 51
6.10 AC coupling function wiring ............................................................................................................................53
6.11 AC coupling function ......................................................................................................................................... 54
7. Fault and Remedy ..................................................................................................................... 54
7.1 Fault code ................................................................................................................................................................. 55
7.2 Partial Troubleshooting ....................................................................................................................................... 59
8. Protection and maintenance ................................................................................................ 61
8.1 Protection function ................................................................................................................................................61
8.2 Maintenance ............................................................................................................................................................ 62
9. Datasheet ......................................................................................................................................64
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1. Safety
1.1 How to use this manual
This manual contains important information、guidelines、operation and maintenance for the following

products : HESP series HESP4830SH3～HESP4870SH3、HESP4880SHD3.

This manual must be followed during installation, use and maintenance.

1.2 Symbols in this manual

Symbols Description

DANGER indicates a hazardous situations which if not avoided will result in

△ DANGER
!
death or serious injury.
WARING indicates a hazardous situations which if not avoided could result
△ WARING
!
in death or serious injury.
CAUTION indicates a hazardous situations which if not avoided could result
△ CAUTION
!
in minor or moderate injury.

○
! NOTICE NOTICE provide some tips on operation of products.

1.3 Safety instruction

△
! DANGER

• This chapter contains important safety instructions. Read and keep this manual for future

reference.

• Be sure to comply the local requirements and regulation to install this inverter.

• Beware of high voltage. Please turn off the switch of each power sources before and during the

installation to avoid electric shock.

• For optimal operation of this inverter, select the appropriate cable size and the necessary

protective devices as specified.

• Do not connect or disconnect any connections when the inverter working.

• Do not open the terminal cover when the inverter working.

• Make sure the inverter is well grounding.

• Be careful not to cause short-circuiting of the AC output and DC input.

• Do not disassembly this unit, for all repair and maintenance, please take it to the professional

service center.

• Never charge a frozen battery.

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2. Production instructions
2.1 Instructions
The HESP series, including HESP4830SH3 - HESP4870SH3 and the HESP4880SHD3 series,is a new type of solar

energy storage inverter control inverter integrating solar energy storage & utility charging and energy storage,

AC sine wave output. It adopts DSP control and features high response speed, reliability, and industrial standard

through an advanced control algorithm.

Solar generation

Battery charging

Energy consumption

Battery discharging

time

Utility charging Self consumption solar

2.2 Features
• Supports lead-acid battery and li-ion battery connections.

• With a dual activation function when the li-ion battery is dormant; either mains or photovoltaic

power supply access can trigger the activation of the li-ion battery.

• Support three-phase pure sine wave output (350~415V).

• Supports phase voltage adjustment in the range of 200Vac, 208Vac, 220Vac, 230Vac, 240Vac.

• Supports two PV inputs, with the function of simultaneously tracking the maximum power charging

or carrying capacity of two MPPT.

• Dual MPPT, efficiency up to 99.9%, single maximum current of 26A, perfectly adapted to high-power

modules.

• 2 charging modes are available: solar only, grid and PV hybrid charging.

• With time-slot charging and discharging setting function, it helps users to take advantage of peak

and valley tariffs and save electricity costs.

• Energy-saving mode function to reduce no-load energy losses.

• With two output modes of utility bypass and inverter output, with uninterrupted power supply

function.

• LCD large screen dynamic flow diagram design, easy to understand the system data and operation

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status.

• 360° protection with complete short-circuit protection, over-current protection, over-voltage

protection, under-voltage protection, over-load protection, etc.

• Support CAN, USB, and RS485 communication.

2.3 System connection diagram

The diagram below shows the system application scenario of this product. A complete system consists of

the following components:

• Solar modules：converts light energy into DC energy, which can be used to charge the battery via

an inverter or directly inverted into AC power to supply the load.

• Grid or generator：connected to the AC input, either of the connected grid and generator can

charge the battery while supplying the load. When the batteries and photovoltaic modules supply

the load, the system can operate without the grid or generator.

• Battery：The role of the battery is to ensure the normal power supply of the system loads in case of

insufficient photovoltaic and no grid power.

• Home load：connects to a variety of home and office loads including refrigerators, lamps, TVs, fans,

air conditioners and other AC loads.

• Inverter：it is the energy conversion device of the whole system.

The actual application scenario determines the specific system cabling.

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2.4 Production overview

1 LED indicator 2 LCD screen 3 Physical buttons

4 Grid port 5 Load port 6 Generator port

7 Ground bus 8 PV circuit breaker 9 Battery terminal

Parallel communication
10 WIFI 2 ports 11 DRMS port 12
port B
Parallel communication 485 communication
13 14 CAN communication port 15
port A port

16 Meter port 17 WIFI 1 port 18 CT port

19 Dry contact 20 USB-1 port 21 USB-2 port

PV2 port
(For HESP4850SH3 to
22 PV1 port 23 24 Ground terminal
HESP4870SH3 and
HESP4880SHD3 series only.)

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2.5 Dimension drawing

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3. Installation
3.1 Select the mount location
The HESP series, including HESP4830SH3 to HESP4870SH3 and HESP4880SHD3, can be used outdoors

(with an protection rating of IP65). Before choosing the installation location, users are requested to

consider the following factors.

• Choose the solid wall to install the inverter.

• Mount the inverter at eye level.

• Adequate heat dissipation space must be provided for the inverter.

• The ambient temperature should be between-25~60℃（-13~140℉） to ensure optimal operation.

△ DANGER
!
△
! CAUTION

• Do not install the inverter near highly • Do not install the inverter in direct
flammable materials. sunlight.
• Do not install the inverter in a potentially • Do not install or use the inverter in a
explosive area. humid environment.
• Do not install the inverter in a confined

space with lead-acid batteries.

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3.2 Packing list

No. Picture Description Quantity

1 Inverter 1pcs

2 Wall bracket 1pcs

3 MC4 unlocking tool 1pcs

4 Cold pressed terminals SC70-10 2pcs

5 Hex key 3.17 mm 1pcs

6 Hex key 4 mm 1pcs

7 Flat - head screwdriver 1pcs

8 Expansion bolt M8*60mm 4pcs

9 Spare screws M5*18mm 1pcs

Socket head cap three - in - one

10 2pcs
screw M5*12mm

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11 PV+ terminal 2pcs

12 PV- terminal 2pcs

13 PV+ input metal core 2pcs

14 PV- input metal core 2pcs

15 Parallel connection wire 1pcs

16 Current Transformer 3pcs

17 WIFI module (optional) 1pcs

Three - phase electric meter

18 1pcs
(optional)

19 User manual 1pcs

20 Warranty card 1pcs

21 Certificate of Conformity 1pcs

22 Shipping inspection report 1pcs

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3.3 Mount the inverter

Step 1: Select the wall with sufficient bearing capacity, the wall bracket will be horizontally affixed to the

wall with the installation of the wall, with a marker pen on the wall to mark the fixed wall bracket needs to

be drilled position, and then use the impact drill to drill holes in the wall, drilling to keep the impact drill

perpendicular to the wall, do not shake, so as not to damage the wall, if the hole drilling error is large

need to reposition.

Step 2: Vertically insert the M8×60 expansion bolts into the holes. Pay attention to the insertion depth of

the expansion bolts (it should not be too shallow).

Step 3: Align the wall - mounted bracket with the hole positions and fix the wall - mounted bracket to the

wall with nuts.

Step 4: First, hang the inverter on the wall - mounted bracket, and then fix the inverter to the wall -

mounted bracket with M6 socket - head cap screws.

Step 1 Step 2

Step 3 Step 4

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3.4 Removal of terminal protection cover and wiring connection

Use a hexagon screwdriver to remove the terminal protection cover.

terminal protection
cover

○
! NOTICE

When using the device in areas with poor air quality, the dust screen is easily blocked by air particles.

Please disassemble and clean the dust screen periodically to avoid affecting the internal air flow rate of

the inverter, which may trigger an over-temperature protection fault (19/20 fault) affecting the use of

the power supply and the service life of the inverter.

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4. Connection
4.1 Three-phase mode

Items Description

The HESP series, including HESP4830SH3 to HESP4870SH3 and

Applicable models
HESP4880SHD3

AC output phase voltage (L-N) 200~240Vac, 230Vac default

○
! NOTICE

• Users can change the output phase mode and output voltage through the setting menu. For

details, please refer to Chapter 5.2.

• The output voltage corresponds to the parameter setting of [output phase voltage]. The

output phase voltage can be set within the range of 200V～240V.

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4.2 Cable & circuit breaker selection

• PV input

Models Recommended Wire Diameter Maximum Input Current

HESP4830SH3 4mm2/12 AWG 26A

HESP4840SH3 4mm2/12 AWG 26A

HESP4850SH3 4mm2/12 AWG 26A

HESP4860SH3 4mm2/12 AWG 26A

HESP4870SH3 4mm2/12 AWG 26A

HESP4880SHD3 4mm2/12 AWG 26A

• AC input
Recommended Wire Maximum Input
Models Mode
Diameter Current

HESP4830SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4840SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4850SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4860SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4870SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4880SHD3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

• Generator input
Recommended Wire Maximum Input
Models Mode
Diameter Current

HESP4830SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4840SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4850SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4860SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4870SH3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

HESP4880SHD3 Three - phase 10mm2/8AWG(L1/L2/L3/N) 45A

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• Battery

Models Recommended Wire Diameter Maximum Discharge Current

HESP4830SH3 25mm²/ 4 AWG（M8） 80A

HESP4840SH3 25mm²/ 4 AWG（M8） 100A

HESP4850SH3 50mm²/ 0 AWG（M8） 120A

HESP4860SH3 50mm²/ 0 AWG（M8） 150A

HESP4870SH3 70mm²/ 00 AWG（M8） 180A

HESP4880SHD3 70mm²/ 00 AWG（M8） 200A

• AC Output
Maximum Bypass
Models Mode Recommended Wire Diameter
Phase Current Current

HESP4830SH3 Three - phase 6.9A 45A 10mm2/8AWG(L1/L2/L3/N)

HESP4840SH3 Three - phase 9.1A 45A 10mm2/8AWG(L1/L2/L3/N)

HESP4850SH3 Three - phase 11.4A 45A 10mm2/8AWG(L1/L2/L3/N)

HESP4860SH3 Three - phase 13.6A 45A 10mm2/8AWG(L1/L2/L3/N)

HESP4870SH3 Three - phase 15.9A 45A 10mm2/8AWG(L1/L2/L3/N)

HESP4880SHD3 Three - phase 18.2A 45A 10mm2/8AWG(L1/L2/L3/N)

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4.3 AC Input, output and generator wiring

Connect the live wire, neutral wire, and ground wire according to the cable positions and sequence shown

in the figure below.

△ DANGER
!

• Before connecting the AC input and output, the circuit breaker must be disconnected to

avoid the risk of electric shock and must not be operated with electricity.

• Please check that the cable used is sufficient for the requirements, too thin, poor quality

cables are a serious safety hazard.

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4.4 Battery connection

Connect the positive and negative cables of the battery according to the cable positions and sequence

shown in the figure below.

△ DANGER
!

• Before connecting the battery, the circuit breaker must be disconnected to avoid the

risk of electric shock and must not be operated with electricity.

• Please ensure that the positive and negative terminals of the batteries are correctly

connected and not reversed, otherwise the inverter may be damaged.

• Please check that the cable used is sufficient for the requirements, too thin, poor

quality cables are a serious safety hazard.

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4.5 PV connection
Connect the positive and negative wires of the two groups of photovoltaic (PV) systems according to the

following chart, and connect the positive and negative wires of the two PV circuits in the specified cable

positions and sequence.

1. PV+ Photovoltaic Wiring. 3. Use a wire crimping pliers to 4. For the positive and negative
2. PV- Photovoltaic Wiring. crimp the wires tightly. connectors, listen for a "click"
sound.

5. Tighten the terminals. 6. Connect to the inverter port. 7. Disconnect the PV terminals

HESP4850SH3～HESP4870SH3，HESP4880SHD3 HESP4830SH3～HESP4840SH3 series：

series：

△ DANGER
!

• Before connecting the PV, the circuit breaker must be disconnected to avoid the risk of
electric shock and must not be operated with electricity.
• Make sure that the open-circuit voltage of the PV modules connected in series does not
exceed the maximum open-circuit voltage of the inverter (the value is 800V), otherwise
the inverter may be damaged.

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4.6 Dry contact connection

Use a small screwdriver to push back the direction indicated by the arrow, and then insert the

communication cable into the dry junction port. (Communication cable cross section 0.2~1.5mm2).

4.7 Grounding connection

Make sure that the earth terminal is securely connected to the grounding busbar.

HESP4850SH3～HESP4870SH3，HESP4880SHD3 HESP4830SH3～HESP4840SH3 series：

series：

• Grounding wire shall be not less than 4 mm² in diameter and as close as possible to the
earthing point.

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4.8 Final assembly

After ensuring reliable wiring and correct wire sequence, reinstall the terminal protection cover to its

original position.

Step 1: Close the battery circuit breaker.

Step 2: Press the ON/OFF switch at the bottom of the inverter. Once the screen and indicator lights turn

on, it indicates that the inverter has been activated.

Step 3: Close the circuit breakers of the photovoltaic, AC input, and AC output in sequence.

Step 4: Start the devices one by one in ascending order of power.

4.9 Parallel connection wiring

4.9.1 Introduction to parallel connection
A. A maximum of six inverter-control integrated machines can be connected in parallel.

B. When using the parallel connection function, it is necessary to correctly, stably and reliably connect the

parallel communication cables. The following is the wiring diagram (packaging accessories):

Parallel communication cable*1

4.9.2 Cautions for parallel connection

Warning:
A. PV wiring:

In parallel connection, the PV array of each inverter must be independent, and the PV array of PV1 and

PV2 for one inverter must also be independent.

B. Battery wiring:

When connecting multiple parallel machines, all the inverse control integrated machines must be

connected to the same battery, BAT+ connected to BAT+, BAT- connected to BAT-, and ensure that the

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connection is correct and the wiring length and wire diameter are the same before powering up and

starting, to avoid the wrong connection caused by the output of the parallel system does not work

properly.

C. LOAD wiring:

When connecting multiple parallel machines, all inverse control integrated machines must be connected N

to N wire and PE to PE. The L lines of all machines in the same phase need to be connected together, but

the L lines of AC outputs of different phases cannot be connected together, refer to the wiring diagram.

L wires of all machines of the same phase need to be connected together, but L wires of AC outputs of

different phases cannot be connected together, refer to the wiring diagram.

D. GRID wiring:

When connecting multiple parallel machines, all inverse control integrated machines must be connected N

to N wire and PE to PE. The L lines of all machines in the same phase need to be connected together, but

the AC input L lines between different phases cannot be connected together. Refer to the wiring diagram.

E. Communication wiring:

Our parallel communication cable is a 10 Pin network cable with shielding function, used for parallel

connection, each machine needs to be connected with one out and one in, i.e., this machine “Parallel_A”

is connected to “Parallel_B” of the machine that needs to be parallelized, and it is not possible to

connect “Parallel_A” to this machine “Parallel_B” or this machine “Parallel_A” to the machine that

needs to be parallelized. The “Parallel_A” connects to the “Parallel_B” of this machine or the

“Parallel_A” connects to the “Parallel_A” of the machine to be paralleled. “. At the same time, the

parallel communication cable of each machine should be ensured that the 10 Pin network connection

cable is fastened tightly, so as to prevent the parallel communication cable from falling off or having poor

contact, which may cause the system output to work abnormally or be damaged.

F. Before connecting the system and after connecting the system, please refer to the following system

wiring diagram in detail to ensure that all wiring is correct and reliable before powering up.

G. After the system is wired correctly and powered up for normal operation, if you need to add a new

machine, you need to disconnect the battery input, PV input, AC input and AC output, and make sure that

all the inverters are powered down before you rewire and connect to the system.

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4.9.3 Schematic diagram of parallel connection

In the parallel connection mode, each inverter needs to be set to "Parallel".

A. Two units connected in parallel:

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B. Three units connected in parallel:

C. Four units connected in parallel:

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D. Five units connected in parallel:

E. Six units connected in parallel:

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5. Operation
5.1 Operation and display panel
The operation and display panel below includes 1 LCD screen, 3 indicators, 4 Physical button.

LCD screen
LED indicators
Physical button

• Physical button

Physical button Description

To enter/exit the setting menu

Go to the next option

Go to the previous option

Confirm/Enter the selection in the settings menu

• LED indicators

Indicators Color Description

Continued: Level 1 fault

FAULT Red
Flash: Level 2 fault

Continued: charging complete

CHARGE Green
Flash: charging

Continued: utility grid by-pass output

AC/INV Yellow
Flash: inverter output

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• Display screen

Icon Description Icon Description

Solar panel Load

Battery Grid or generator

Homepage Inverter operating status

Historical data Settings

Local time Buzzer Off

Energy saving mode Power flow direction

UPS load
Monday Weekday UPS (Connected to the load terminal
of the inverter)
HOME Load
HOME Generator port
(Connected to GRID Side)

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• View real-time data

On the LCD home screen, click the inverter icon, battery icon, mains icon, load icon and photovoltaic icon
to view the real-time data of the machine.

System data

No. Real - time data items No. Real - time data items

1 Device Information 2 Serial number

3 Software Version 4 Minor version

5 LCD Version 6 Power Rating

7 MCU2 Version 8 RS485 Address

9 Customer ID 10 External Temperature

11 Inverter Temperature 12 PV Temperature

13 Transformer Temperature 14 L1 Voltage

15 L1 Current 16 L2 Voltage

17 L2 Current 28 L3 Voltage

19 L3 Current 20 Positive Bus Voltage

21 Negative bus voltage 22 Total Bus Voltage

Battery data

1 Battery SOH% 2 Battery SOC%

3 Battery Voltage 4 Charge Current

5 Battery power 6 Discharge Current

7 BMS Communication Protocol 8 Battery Type

9 Battery state of charge

Grid data

1 L1 Voltage 2 L1 Current

3 L1 Active power 4 L1 Apparent power

5 L3 Voltage 6 L3 Current

7 Frequency 8 L2 Voltage

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9 L2 Current 10 L2 Active power

11 L2 Apparent power 12 L3 Active power

13 L3 Apparent power 14 Grid charging Current

Load data

1 L1 Voltage 2 L1 Current

3 L1 Active power 4 L1 Apparent power

5 L1 Frequency 6 L1 Load factor

7 L1 Domestic load power 8 L1 Secondary load apparent power

9 Load ratio of the whole machine 10 L2 Voltage

11 L2 Current 12 L2 Active power

13 L2 Apparent power 14 L2 Frequency

15 L2 Load factor 16 L2 Domestic load power

17 L2 Total secondary load power 18 Overall load factor

19 L3 Voltage 20 L3 Current

21 L3 Active power 22 L3 Apparent power

23 L3 Frequency 24 L3 Load factor

25 L3 Domestic load power 26 L3 Total secondary load power

27 Load ratio of the whole machine 28 L1 Secondary load current

29 L1 Secondary load active power 30 L1 Secondary load apparent power

31 L2 Secondary load current 32 L2 Secondary load active power

33 L2 Secondary load apparent power 34 L3 Secondary load current

35 L3 Secondary load active power 36 L3 secondary load apparent power

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PV data

1 PV1 Voltage 2 PV1 Current

3 PV1 Power 4 PV2 Voltage

5 PV2 Current 6 PV2 Power

7 PV Total Power

Click on 'History' to see the history of the machine.

Today's data

1 Battery Charging Amount 6 Load consumption

2 Battery Discharging Amount 7 Grid charging amount

Load consumption from the utility power

3 Battery Discharging Amount 8
supply

4 Today's Grid-connected Power Amount 9 Load capacity of the generator

5 Generator charging amount

Historical data

Last seven days PV power

1 4 Grid Charge for the last seven days
generation
Battery charging in the last seven
2 5 Load consumption in the last seven days
days
Battery discharge in the last seven Consumption from the grid in the last
3 6
days seven days

Energy statistics

1 Total battery charge 6 Total charging from the grid

2 Total Solar Power Generation 7 Total load consumption from the grid

3 Total Battery Discharge 8 Total grid connection

4 Total load consumption 9 Total generator carrying capacity

5 Total generator charge

Historical Failures

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5.2 Setting
Operation Instructions:

Click "Settings" in the menu bar at the bottom of the screen to enter the settings interface. It includes five

categories of settings: Basic Settings, Working Mode Settings, Battery Settings, Grid - connection Settings,

and Advanced Settings.

5.2.1 Basic setup

5.2.1.1 Display setup

Parameter meaning Instructions

Available languages include English, Italian, German, Spanish,

Language
and Chinese.
This refers to the RS485 address of the inverter. For a single unit,
RS485 address
the adjustable range is 1 - 254, and for parallel units, it is 1 - 6.

Screen always on You can choose whether the screen is always on.

Beep You can choose whether to enable the buzzer alarm.

Screen brightening time Adjustable range: 0 ~ 60 seconds.

Backlight brightness 0 ~ 100%.

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5.2.1.2 Time setup

5.2.1.3 Password setting（Password is required to access the Grid Settings and Advanced

Settings）

Default password is "4321".

Password setting value range: “0～9999”

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5.2.2 Work mode setup

5.2.2.1 Work mode

Home Load: connected to the GRID port of the machine, requires external CT for monitoring.
UPS Load: connected to the LOAD port of the machine.

Parameter Meaning Option Description

On grid PV and battery energy can be grid-connected

UPS Load Backflow Prevention,

Limit power to ups load PV or Battery Energy for UPS Load Only,
Excess Energy Charging.
Hybrid grid mode
Home Load backflow prevention,
Limit power to home
PV or battery energy is for Home loads only,
load
excess energy is not connected to the grid.

AC Coupling Enable AC coupling function.

When the hybrid grid mode is set to “Limit Power to ups” or

CT is not connected, the following loads are UPS loads.
When the hybrid grid mode is set to “Limit Power to home/On grid”
and CT is connected, the following loads are UPS loads plus home loads.
PV Energy Supply Priority:
PV energy manage First to Load
Load-Charge-Grid Connection.
PV Energy Supply Priority:
First to charging
Charge - Load - Grid Connection.
PV Energy Supply Priority:
First to grid
Load - Grid Connection - Charging.

Grid charging enable Selectable grid participation in battery charging.

Batteries are not discharged in the presence of

Standby utility power, and are inverted and discharged only
Battery energy
in the off-grid operating condition.
manage
When the PV power is less than the UPS load power,
Battery to UPS loads
the battery discharges to replenish it.

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The battery can supply power to household loads
Battery to home load
and UPS loads.

Battery to grid sell Battery can supply power to the grid.

Stand-alone
Parallel Mode
Parallel

Three-phase
Without N-wire mode
Input source system three-wire system
type Three-phase
With N-wire mode
four-wire system
Output Phase
Settable: 200V，208V，220V，230V，240V
Voltage

5.2.2.2 Peak shaving

Parameter Meaning Description

Time charging/
Select whether to turn on timed charging and discharging.
discharging enable

Start/End Time Setting the time period for timed charging and discharging.

Setting the battery charging cut-off SOC value and the cut-off SOC value for
Stop SOC discharging during the timed charging and discharging time period (during
BMS communication).
Setting the battery charging cut-off voltage value and discharging cut-off
Stop Volt voltage value during the timed charging and discharging time period (when
the BMS is not communicating).
Setting the battery charging power and discharging power during the timed
Max Power
charging and discharging time period.

Sets the day of the week for timed charging/discharging (effective only for
Week enable
time-sharing charging/discharging).

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5.2.3 Battery setup

To enter this setting, you need to enter the password set by the user, the default password is “4321”.

5.2.3.1 Battery type

Parameter Meaning Option Description

Maximum battery charging current is limited according to the

HMI
inverter battery charging current setting value.
Battery chg. curr. limit Maximum battery charging current is limited by the current
BMS
mode limit value of the BMS.
Maximum battery charging current is limited by the machine's
Inverter
derating logic.
Disable BMS does not communicat.
BMS comm. interface RS485 BMS RS485 communication function.
CAN BMS CAN communication function.
Batt Chg Temp
Select whether to turn on temperature compensation.
Compensation enable
When the BMS port selection setting item = 485 or CAN, it is necessary to select
the corresponding lithium battery manufacturer brand for communication:
485 protocol: 1: PACE 2: RUDA 3: AOGUAN 4: OULITE 5: CEF 6: XINWANGDA 7:
BMS comm. protocol
DAQIN 8: WOW 9: PYL Ⅰ 10: MIT 11: XIX 12: POL 13: GUOX 14: SMK 15: VOL 16:
WES 17: SGP 18: GSL 19: PYT Ⅱ
CAN protocol: 20: UZE 21: PYL 22: SGP 23: GSL
USER User customizable to set all battery parameters.
SLD Sealed Lead Acid Battery.
FLd Open-ended lead-acid batteries.
Battery type
GEL Gel Lead Acid Battery.
LFP/14/ 15/ Li-FePO4/14/15/16, corresponding to Li-FePO4 14 string, 15
LFP 16 string, 16 string.

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Ternary lithium batteries, N13/N14, corresponding to ternary
N13/ N14
lithium batteries 13 string, 14 string.

No battery Without battery.

5.2.3.2 Battery manage

Parameter Meaning Description

When the battery is charging, the voltage reaches the value to enter the
Maximum charging voltage
float state or stop charging.

Maximum charging current Set the amount of current when charging the battery

When the battery is fully charged, the inverter stops charging and
Battery Recharge Voltage resumes charging when the battery voltage is lower than this voltage
value.

Sets the amount of mains charging current for the battery when using
Max. chg. curr. by Grid
mains power (the value is the battery current, DC)

Battery stop charging current Charging stops when the charging current is less than the set value.

SOC will stop charging when the value reaches this setting (valid when
Battery stop charging SOC
BMS communicates normally)

When the battery is discharged, it stops discharging when the voltage

Battery cut-off discharge voltage
reaches this value and switches to mains load.

When the SOC value reaches this setting, the battery stops discharging
Battery cut-off discharge SOC
and switches to mains load (valid when BMS communication is normal)

When the battery voltage is too low to be discharged, the battery

Battery re-discharge voltage
voltage needs to reach this setting before it can be discharged again.

When the battery reports a low SOC fault, the battery SOC reaches this
Battery re-discharge SOC setting and can be re-discharged (valid when BMS communication is
normal).

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Battery under-voltage alarm point, when the battery voltage is lower
Battery under-voltage alarm
than the judgment point, the under-voltage alarm will be reported and
value
the output will not be shut down.
The SOC value will alarm if it reaches this setting. If the SOC value
exceeds 5% of the set value, the inverter output will not turn off and the
Battery Low SOC Alarm Value
fault
fault disappears (valid when BMS communication is normal).

When the battery reports a low voltage fault, the battery voltage reaches
Battery recovery voltage
this setting and the fault will be cleared.

When the battery voltage reaches this setting, the inverter will alarm the
Battery low SOC fault battery SOC low fault and stop discharging (valid when BMS
communication is normal).

When the battery voltage reaches this setting, the inverter will report a
Battery Low Voltage Fault
low battery voltage fault.

When the battery voltage reaches the “stop discharge voltage” setting,
Over-discharge delay
the inverter output will be shut down with a delay.

Maximum Battery Discharge

Setting the maximum battery discharge current
Current

5.2.3.3 BMS date(When the battery communicate with inverter)

Check the data that battery BMS uploade to inverter.

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5.2.4 On grid setup

To enter this setting, you need to enter the password set by the user, the default password is “4321”.

5.2.4.1 Basic

Parameter Meaning Description

Eu general: EN50549-1

Grid Standard German: VDE-ARN-4105

Other regions: GNL

Grid frequency Selection of local grid frequency, 50Hz/60Hz

External CT ratio When connecting an external CT, enter the ratio on the CT specification.

Sell Power Max Setting the maximum grid-connected power

Maximum power drawn from the grid. If the grid charging power + load
Buy Power Max power exceeds this setting, the machine reduces the charging power.
(Setting range: 0 to rated power)
Error calibration power in the case of backflow prevention, recommended
zero-export power
setting 20~500W

On Grid Reactive Power Setting range 0~100%, % of reactive power

Reactive power over excited

Over indicates 0-100% / Under indicates -100%~0%
Reactive power under excited

On Grid PF Setting range 0.8~1

Reactive power over excited

Over indicates 0.8~1 / Under indicates -0.8 ~ -1
Reactive power under excited

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5.2.4.2 Parameters for the parallel connection (it is not recommended that the user change this
recommendation)

Parameter Meaning Description

Grid connection startup setting (default is on), turn off the value of
Enter service enable
the inverter does not connect to the grid.

Connect Voltage Low Voltage less than this value will not be connected to the grid.

Connect Frequency Low Frequency less than this value will not connect to the grid.

Connect Voltage High Voltage higher than this value does not connect to the grid.

Connect Frequency High Frequency higher than this value will not be connected to the grid.

Normal connect delay time Normal grid connection, grid connection delay time.

Normal Connect Power Ramp Rate Normal grid connection, grid power rise rate.

Reconnect delay time Grid disconnection and reconnection, grid connection delay time.

Grid disconnection reconnection, rate of rise of grid-connected

Reconnect Power Ramp Rate
power.

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5.2.4.3 Grid protection parameters (it is not recommended that the user change this setting)

Parameter Meaning Description

LV1 Class 1 undervoltage protection point

LF1 Class 1 underfrequency protection point

LV2 Class 2 undervoltage protection point

LF2 Class 2 underfrequency protection point

HV1 Class 1 overvoltage protection point

HF1 Class 1 overfrequency protection point

HV2 Class 2 overvoltage protection point

HF2 Class 2 overfrequency protection point

Time Protection Response Time

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5.2.4.4 Other (it is not recommended that users change this setting)

Parameter Meanin Description

Frequency Droop (F-P) enable Adjustment of inverter output power according to grid frequency.

Regulates the active power of the inverter according to the set

Volt-Watt (V-P) curve enable
grid voltage.

Adjustment of the inverter reactive power according to the set

Volt-Var (V-Q) curve enable
grid voltage.

Adjustment of the inverter reactive power according to the set

Watt-Var (P-Q) curve enable
active power.

Adjustment of the inverter power factor according to the set

Watt-PF (P-PF) curve enable
active power.

LVRT/HVRT enable Adjustment of the grid HV ride-through / LV ride-through values.

Reactive power percentage enable

Discharge PF enable

Charge PF enable

DRMS Enable Australia only

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5.2.5 Advance setup

To enter this setting, you need to enter the password set by the user, the default password is “4321”.

5.2.5.1 Generator

Parameter Meaning Description

Max charging current by gen. Maximum battery charging current of the generator.

Generator rate power Setting the rated power of the generator.

Generator charging enable Set whether the generator is charged or not.

When the generator is connected to the “Gen

Generator Input
port”, select the generator input.

Grid-tie inverter is connected to the “Gen

Generator work mode Micro inverter input
port” of the hybrid inverter.

When a load is connected to the “Gen port”,

Smart load
select the load output.

Grid always to smart load

Whether to enable continuous power supply to the smart load.
enable

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5.2.5.2 Other

To enter this setting, you need to enter the password set by the user, the default password is “4321”.

Parameter Meaning Description

PE-N Connect enable Enable automatic switching of PE-N connections.

PV Riso check enable Enable PV insulation impedance detection.

Leakage curr. protection enable Enable leakage current protection.

BMS comm. error stop Inverter stops output when BMS communication error occurs.

After turning on the energy-saving mode, if the load is no load or

less than 35W, the inverter output will be turned off after a delay
Power saveing mode
of 5min; when the load is more than 50W, the inverter will start
automatically.

CT manual setting Select the direction of the CT according to the installation of the CT.

Load Type Select the load type according to the connected load.

Inverter Current Limiting Adjust the current coefficient when the inverter is soft-started (this
coefficient setting is not recommended to be modified by the customer).

Electric meter options Whether to enable three-phase meter.

Select on-grid inverter side or grid side according to meter

Smart meter connect point
installation location.

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5.2.5.3 Restart

To enter this setting, you need to enter the password set by the user, the default password is “4321”.

Parameter Meaning Description

Restore to factory settings Reset all inverter settings

Restart inverter Restart the inverter

5.3 Charging/discharging function by days of the week and time of the

day
The HESP series, including HESP4830SH3 to HESP4870SH3 and the HESP4880SHD3 series, have the

function of charging and discharging by different time periods within a week, distinguishing between

Monday and Sunday. Users can set different charging and discharging time periods according to the local

peak and valley electricity prices, so as to make rational use of the utility power and photovoltaic energy.

When the utility power price is expensive, the battery inverter can be used to supply electricity to the load.

When the utility power price is low, the utility power can be used to supply power to the load and charge

the battery, which can help users save electricity bills to the greatest extent.

Users can turn on/off the time-period-based charging/discharging function in the parameters of

"Segmented Charging Enable" and "Segmented Discharging Enable" in the setting menu. And set the

charging and discharging time periods in the parameters of "Timed Utility Power Charging Start/Time

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 Version: V1.1
Setting" and "Timed Utility Power Discharging Start/Time Setting".

Weekly and hourly mains charging, with load Battery discharging function by days of the

function week and time periods

There are 7 weekdays and 3 time slots that can There are seven self-defined days of the week and

be set by the user. The user can set the grid three definable time slots. Users can set the battery

charging/loading time slots within the range of discharge time within the range of 00:00 to 23:59

00:00 to 23:59 from Monday to Sunday, and if from Monday to Sunday, and the inverter will

there is PV energy output during the time slots prioritize the battery inverter to carry the load during

set by the user, PV energy will be utilized in the time slots set by the user, and if the battery is

priority, and if there is no PV energy output or insufficient, the inverter will automatically switch to

insufficient PV energy, the grid will be activated the mains to ensure the loads are running stably.

as a supplementary power.

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5.4 Battery parameter

• Lead-acid battery

Battery type Sealed lead Gel lead Flooded lead

User-defined
acid battery acid battery acid battery Adjustable
(USE)
Parameters (SLD) (GEL) (FLD)

Overvoltage
60V 60V 60V 60V
disconnection voltage

Battery fully charged

52V 52V 52V 52V √
recovery point

Boost charge voltage - - - 40～58.4V √

Undervoltage alarm
44V 44V 44V 40～52.2V √
voltage

Undervoltage alarm
voltage recovery Undervoltage alarm voltage+0.8V
point
Low voltage
disconnection 42V 42V 42V 40～60V √
voltage
Low voltage
disconnection voltage 52V 52V 52V 52V √
recovery point

Discharge limit voltage - - - 40～60V √

Over-discharge delay
5s 5s 5s 1～30s √
time

10～900
Boost charge duration - - - √
minutes

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 Version: V1.1
• Li-ion battery

Battery type
Ternary Ternary LFP LFP LFP
Adjustable
(N13) (N14) (L16) (L15) (L14)
Parameters

Overvoltage disconnection
60V 60V 60V 60V 60V
voltage

Battery fully charged recovery

50.4V 54.8V 53.6V 50.4V 47.6V √
point

Equalizing charge voltage - - - - - √

Boost charge voltage 53.2V 57.6V 56.8V 53.2V 49.2V √

Undervoltage alarm
43.6V 46.8V 49.6V 46.4V 43.2V √
voltage([01] fault)

Undervoltage alarm voltage

Undervoltage alarm voltage+0.8V
recovery point([01] fault)

Low voltage disconnection

38.8V 42V 48.8V 45.6V 42V √
voltage([04] fault)

Low voltage disconnection

voltage recovery point ([04]
46V 49.6V 52.8V 49.6V 46V √
fault)(setup item [batt.volt.low
fault recovery])

Discharge limit voltage 36.4V 39.2V 46.4V 43.6V 40.8V √

Over-discharge delay time 30s 30s 30s 30s 30s √

120 120 120 120 120

Boost charge duration √
minutes minutes minutes minutes minutes

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6. Communication
6.1 Overview

11 DRMS port 12 Parallel communication port B

13 Parallel communication port A 14 CAN communication port

15 485 communication port 16 Meter port

17 WIFI port 18 CT port

19 Dry contact 20 USB-1 port

21 USB-2 port

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 Version: V1.1

6.2 USB-1 port

The user can read and modify device parameters through this port by using the host software. Please
contact us for the host software installation package if you require one.

6.3 WIFI port

WIFI communication port can be connected with our self-developed RS485 to WIFI/GPRS communication

module, which can be connected to our inverter to check the operation parameters and status of the

inverter through mobile APP.

WIFI 1 port (either one):

RJ45 Definition

Pin 1 5V

Pin 2 GND

Pin 3 /

Pin 4 /

Pin 5 /

Pin 6 /

Pin 7 RS485-A

Pin 8 RS485-B

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 Version: V1.1

WIFI 2 ports (choose one of the two):

HESP4850SH3～HESP4870SH3，HESP4880SHD3 series：

HESP4830SH3～HESP4840SH3 series：

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6.4 RS485 port

The RS485/CAN interface is used to connect to the BMS lithium battery

RJ45 Definition

Pin 1 RS485-B

Pin 2 RS485-A

Pin 3 /

Pin 4 CANH
○
! NOTICE
If you need to use the inverter to communicate with the Pin 5 CANL

lithium battery BMS, please contact us for the communication

Pin 6 /
protocol or upgrade the inverter to the appropriate software
programme. Pin 7 RS485-A

Pin 8 RS485-B

6.5 CAN port

The CAN port is used to connect to the BMS of Liion battery .
RJ45 Definition

Pin 1 /

Pin 2 /

Pin 3 /

Pin 4 CANH

Pin 5 CANL

Pin 6 /

Pin 7 /

Pin 8 /

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 Version: V1.1

6.6 USB-2 port

It is used to updated the screen firmware.

6.7 DRMS(Only Australia)

RJ45 socket asserted by

MODEL Requirement
shorting pins

DRM0 5 6 Operate the disconnection device.

DRM5 1 5 Do not generate power to grid.

DRM6 2 5 Do not generate at more than 50% of rated power.

Do not generate at more than 75% of rated power AND

DRM7 3 5
Sink reactive power if capable.
Increase power generation (subject to constraints from
DRM8 4 5
other active DRMs) .

RJ45 Definition RJ45 Definition RJ45 Definition

Pin 1 DRM5 Pin 2 DRM6 Pin 3 DRM7

Pin 4 DRM8 Pin 5 RefGen Pin 6 COM/DRM0

Pin 7 V+ Pin 8 V-

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6.8 External CT wiring (CT direction pointing toward the inverter)

RJ45 Definition RJ45 Definition RJ45 Definition

Pin 1 CT1+ Pin 2 CT1- Pin 3 /

Pin 4 CT2+ Pin 5 CT2- Pin 6 /

Pin 7 CT3+ Pin 8 CT3-

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 Version: V1.1

Split Core Current Transformer (CT) dimension: (mm)

Secondary output cable length is 4m.

6.9 Three-phase meter wiring (CT direction pointing towards the

grid)(Optional)

RJ45 Definition RJ45 Definition RJ45 Definition

Pin 1 RS485-B Pin 2 RS485-A Pin 3 /

Pin 4 / Pin 5 / Pin 6 /

Pin 7 RS485-A Pin 8 RS485-B

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 Version: V1.1

1. Meter size: (mm)

2. CT size 1: (mm)

52
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6.10 AC coupling function wiring

1. AC coupling - Grid side

2. AC Coupling - Generator side

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6.11 AC coupling function

The dry contact port has 3 functions.
1. RSD power supply
2. Temperature sampling (reserved)
3. Generator remote start/stop

Function Definition

RSD power supply Pin 1 is GND and Pin 2 is RSD 12V+.

Temperature Sampling
Pin 1 and Pin 5 can be used for battery temperature sampling compensation
(Reserved)

6 - 7: NC
Generator remote 6 - 8: NO
start/stop Remote generator shutdown: pins 6 - 7 normally closed, pins 6 - 8 normally
open(Pin 6/7/8 output 125Vac/1A, 230Vac/1A, 30Vdc/1A)

○
! NOTICE

If you need to use the remote start/stop function of a dry contact generator, make sure that
the generator has an ATS and supports the remote start/stop function.

7. Fault and Remedy

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 Version: V1.1

7.1 Fault code

Fault Does it affect

Meaning Description Fault Level
Code the output

01 BatVoltLow Not Battery undervoltage alarm Grade 3

Battery discharge average current

02 BatOverCurrSw Yes Grade 2
overcurrent software protection

03 BatOpen Yes Battery not connected alarm Grade 3

Battery undervoltage stop

04 BatLowEod Yes Grade 2
discharging alarm
Battery overcurrent hardware
05 BatOverCurrHw Yes Grade 1
protection

06 BatOverVolt Yes Charge overvoltage protection Grade 1

Busbar overvoltage hardware

07 BusOverVoltHw Yes Grade 1
protection
Bus overvoltage software
08 BusOverVoltSw Yes Grade 1
protection

09 PvVoltHigh Not PV overvoltage protection Grade 1

10 PvAFCIErr Yes PV Arcing Alarm Grade 1

Boost overcurrent hardware

11 PvBoostOCHw Not Grade 1
protection
Master-slave SPI communication
12 SpiCommErr Yes Grade 2
failure

13 OverloadBypass Yes Bypass overload protection Grade 2

14 OverloadInverter Yes Inverter overload protection Grade 2

Inverter overcurrent hardware

15 AcOverCurrHw Yes Grade 1
protection
Slave Chip Shutdown Request
16 AuxDSpReqOffPWM Yes Grade 3
Fault

17 InvShort Yes Inverter short circuit protection Grade 1

18 Bussoftfailed Yes Bus soft-start fault Grade 1

PV Heatsink Over Temperature

19 OverTemperMppt Not Grade 2
Protection

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 Version: V1.1

Inverter radiator over-

20 OverTemperInv Yes Grade 2
temperature protection

21 FanFail Yes Fan Failure Grade 1

22 EEPROM Yes Memory failure Grade 1

23 ModelNumErr Yes Model setting error Grade 1

Positive and negative bus voltage

24 Busdiff Yes Grade 2
imbalance

25 BusShort Yes Bus short circuit Grade 1

Inverter AC output backfeed to

26 Rlyshort Yes Grade 1
bypass AC output

27 LinePhaselose Yes Grid input phase loss Grade 3

28 LinePhaseErr Yes Grid input phase error Grade 3

29 BusVoltLow Yes Low bus voltage protection Grade 2

Battery capacity rate below 10%

30 BatCapacityLow1 Not alarm (effective after successful Grade 3
BMS communication)
Battery capacity rate below 5%
alarm
31 BatCapacityLow2 Not Grade 3
(Effective after successful BMS
communication)
Battery low capacity shutdown
32 BatCapacityLowStop Yes Grade 2
(set BMS enable active)
Control of CAN parallel operation
33 ControlCanFault Yes Grade 2
faults

34 CanCommFault Yes Parallel can communication failure Grade 3

Incorrect parallel ID
35 ParaAddrErr Yes Grade 3
(communication address) setting
Balanced bridge arm overcurrent
36 Balance currentOC Yes Grade 1
fault

37 ParaShareCurrErr Yes parallel flow equalization fault Grade 2

Parallel mode with large

38 ParaBattVoltDiff Yes Grade 2
differences in battery voltage
Parallel mode, inconsistent utility
39 ParaAcSrcDiff Yes Grade 3
input source
Parallel mode, hardware
40 ParaHwSynErr Yes Grade 2
synchronization signal failure

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 Version: V1.1

41 InvDcVoltErr Yes Inverter voltage DC component Grade 2

Abnormal parallel program

42 SysFwVersionDiff Yes Grade 2
version inconsistency

43 ParaLineContErr Yes Faulty parallel wiring Grade 2

44 Serial number error Yes Serial number not set at factory Grade 2

Error setting of split- Parallel mode setting item set

45 Yes Grade 2
phase mode incorrectly

46 MeterComErr Yes Meter communication error Grade 2

48 AFCIComErr Yes AFCI communication error Grade 1

49 Grid over voltage Yes

50 Grid under voltage Yes

51 Grid over Frequency Yes

Set the local grid standard in the

52 Grid under Frequency Yes Grade 4
setup menu.

53 Grid loss Yes

54 Grid DC current over Yes

55 Grid standard un init Yes

Low insulation PV1+, PV2+, PV- impedance to

56 Not Grade 4
resistance fault ground abnormally low
Leakage current System leakage current exceeds
57 Yes Grade 1
overload fault the standard

58 BMSComErr Not BMS communication error Grade 4

BMS low temperature alarm

60 BMSUnderTem Not (effective after successful BMS Grade 2
communication)
BMS over-temperature alarm
61 BMSOverTem Yes (effective after successful BMS Grade 2
communication)
BMS overcurrent alarm (effective
62 BMSOverCur Yes after successful BMS Grade 2
communication)
BMS undervoltage alarm
63 BMSUnderVolt Not (effective after successful BMS Grade 2
communication)

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Fault sound and light level indication

Failure
Level Description Fault Lamp Status Buzzer Status
Level

Failure level alarm, the machine may Buzzer sounds for 0.5 seconds
Fault Lamp
Class 1 be damaged and other serious and stops for 0.5 seconds (more
Constant
faults. rapid audible alert).

Fault light on for 1 Buzzer sounds for 1 second,

Output shuts down, stops charging,
Grade 2 second, off for 1 stops for 1 second
audible and visual alerts.
second (softer audible alert).

Buzzer sounds for 0.5 seconds

Setting error, external error, etc., the Fault lamp does not
Grade 3 and stops for 1.5 seconds
output may shut down, buzzer alerts. light up
(gentle audible alert).

Other alarms, does not affect the Fault lamp does not
Grade 4 Buzzer doesn't sound.
output and charging. light up

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7.2 Partial Troubleshooting

Fault
Meaning Causes Remedy
Code
No power input, or the Check whether the battery air circuit-breaker
switch on the bottom of or PV air circuit-breaker is turned on. Check if
/ No screen display
the unit is not switched the switch is "ON". Press any button on the
on. screen to exit the screen sleep mode.
The battery voltage is
Charge the battery and wait for the battery
Battery under- lower than the value set in
01 voltage to be higher than the value set by
voltage parameter [battery under
'Battery setup'.
volt.alarm].
The battery is not Check that the battery is reliably connected.
Battery not connected, or the BMS is Check that the battery circuit-breaker is off.
03
connected in discharge protection Ensure that the BMS is able to communicate
state. properly.
The battery voltage is Manual reset:Shut down and restart.
Battery over- lower than the value set in Auto reset:Charge the battery so that the
04
discharge parameter [batt voltage battery voltage is higher than the voltage set
low fault]. by 'Battery setup'.
Manually power down and restart. Check if the
battery voltage exceeds the limit. If exceeded,
Battery over-voltage
06 Battery overvoltage. the battery will need to be discharged until the
when charging
voltage is below the battery overvoltage
recovery point.
Bypass output power or
Bypass over-load
13 output current over-load
(software detection) Reduce the load power and restart the device.
for a period of time.
Please refer to item 11 of the protection
Inverter over- Inverter output power or
function for more details.
14 load(software output current over-load
detection) for a period of time.
Heat sink of PV
input over- Heat sink of PV input
19 temperature temperature exceeds 90℃
Normal charging and discharging is resumed
(software for 3s.
when the temperature of the heat sink cools
detection）
below the over-temperature recovery
Heat sink of inverter
Heat sink of inverter temperature.
output over-
20 output temperature
temperature
exceeds 90℃ for 3s.
(software detection)

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Hardware detects fan Manually toggle the fan after powering off the
21 Fan failure
failure. machine to check for foreign matter blockage.
Manually turn off and restart the machine, if
AC input relay Relay for AC input the fault reappears after restarting, you need
26
short-circuit sticking. to contact the after-sales service to repair the
machine.
Utility input phase AC input phase does not Make sure that the phase of the AC input is
28
fault match AC output phase. the same as the phase of the AC output.

○
! NOTICE

If you encounter product faults that cannot be solved by the methods in the above table, please
contact our after-sales service department for technical support and do not disassemble the
equipment by yourself.

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8. Protection and maintenance

8.1 Protection function

No. Protection functions Description

When the charging current or power of the PV array configured

PV Input Current Limit
1 exceeds the PV input rated value, the inverter will limit the input
Protection
power and charge at the rated.

If the PV voltage exceeds the maximum value allowed by the

PV over-voltage
2 hardware, the machine reports a fault and stops PV boosting to
protection
output a sinusoidal AC waveform.

Night-time anti- At night, the battery will be prevented from discharging to the PV
3 reverse charge module because the battery voltage is greater than the PV module
protection voltage.

Grid input overvoltage When the mains voltage of per phase exceeds 280Vac, the mains
4
protection charging will be stopped and will switch to inverter output.

Grid input
When the mains voltage of per phase falls below 170Vac, the mains
5 undervoltage
charging will be stopped and will switch to inverter output.
protection

When the battery voltage reaches the over-voltage disconnection

Battery overvoltage
6 voltage point, it will automatically stop the PV and mains charging of
protection
the battery to prevent over-charging and damage to the battery.

When the battery voltage reaches the low-voltage disconnection

Battery undervoltage
7 voltage point, it will automatically stop discharging the battery to
protection
prevent the battery from being over-discharged and damaged.

Battery overcurrent When the battery current exceeds the range allowed by hardware,
8
protection the machine will turn off output and stop discharging the battery.

When a short-circuit fault occurs at the load output for more than
AC output short circuit 200ms, it will immediately turn off the output AC voltage, and then
9
protection manually re-power up and turn on the power in order to restore the
normal output.

Radiator over- When the internal temperature of the inverter is too high, the
10 temperature inverter will stop charging and discharging; when the temperature
protection returns to normal, the inverter will resume charging and discharging.

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Three phase overload logic:

After triggering the overload protection, the inverter will resume
output after 3 minutes, 5 consecutive overloads will shut down
the output until the inverter is restarted.
(102%<load<110%):alarm,output shut down after 5 minutes.
11 Overload protection
(110%<load<125%):alarm, output shut down after 20s.
(125%<load<200% ):alarm, output shut down after 10s.
Single phase overload logic:
1.5*(102%<load<110%) :alarm, output shut down after 5 minutes.
1.5*(load>110%): alarm, output shut down after 10s.

AC reverse charge Prevents back-feeding of battery inverter AC power to bypass AC

12
protection inputs.

Bypass overcurrent
13 Built-in AC input overcurrent protection circuit breaker.
protection

When the phase of the two bypass inputs is different from the phase
Bypass wiring error of the inverter phase split, the machine will prohibit cutting into the
14
protection bypass to prevent the load from dropping out or shorting out when
cutting into the bypass.

8.2 Maintenance
To maintain optimum long-lasting working performance, it is recommended that the following items be
checked twice a year.
1. Ensure that the airflow around the inverter is not blocked and remove any dirt or debris from the
radiator.
2. Check that all exposed conductors are not damaged by sunlight, friction with other surrounding
objects, dry rot, insect or rodent damage, etc. The conductors need to be repaired or replaced if necessary.
3. Verify that the indications and displays are consistent with the operation of the equipment, note
any faults or incorrect displays and take corrective action if necessary.
4. Check all terminals for signs of corrosion, insulation damage, high temperatures or
burning/discolouration and tighten terminal screws.
5. Check for dirt, nesting insects and corrosion, clean as required, clean insect screens regularly.
6. If the lightning arrester has failed, replace the failed arrester in time to prevent lightning damage to
the inverter or other equipment of the user.

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△ ! DANGER

• Make sure that the inverter is disconnected from all power sources and that the capacitors are
fully discharged before carrying out any checks or operations to avoid the risk of electric shock.

The Company shall not be liable for damage caused by：

1. Damage caused by improper use or use in a wrong location.
2. PV modules with an open-circuit voltage exceeding the maximum permissible voltage.
3. Damage caused by the operating temperature exceeding the restricted operating temperature range.
4. Dismantling and repair of the inverter by unauthorised persons.
5. Damage caused by force majeure: damage during transport or handling of the inverter.

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9. Datasheet
HESP Series
Models
4830SH3 4840SH3 4850SH3 4860SH3 4870SH3 4880SHD3

Inverter Output

Rated Output Power 3000W 4000W 5000W 6000W 7000W 8000W

Max. Peak Power 6000VA 8000VA 10000VA 12000VA 14000VA 16000VA

Rated Output Voltage 230/400Vac (Three-phase)

Output Voltage
±5%
Tolerance
Three-phase Motor
3HP 3HP 4.5HP 6HP 6HP 6HP
Capacity

Rated Frequency 50/60Hz ± 0.3Hz

Output Waveform Pure sine wave

Switching Time 10ms (typical)

Three-phase overload logic.

After triggering the overload protection, the inverter restores the output after 3
minutes, 5 consecutive overloads turn off the output until the inverter restarts.
(102%<load<110%):Alarm, output off after 5 minutes.
Overload Protection (110%<load<125%):Alarm, output off after 20s.
(125%<load<200%):alarm, output off after 10s.
Single-phase overload logic.
1.5*(102%<load<110%):Alarm, output off after 5 minutes.
1.5*(load>110%):alarm, output off after 10s.

AC Output (grid-connected)

Rated Power 3000W 4000W 5000W 6000W 7000W 8000W

Max. Apparent Power 3300VA 4400VA 5500VA 6600VA 7700VA 8800VA

Power Factor 0.8 ahead, 0.8 behind

Rated Output Voltage 3L/N/PE 230/400Vac

Rated Grid Frequency 50/60Hz

AC Output
4.4Aac 5.8Aac 7.2Aac 8.7Aac 10.1Aac 11.6Aac
Rated Current
Total Current
Harmonic Distortion <3%
Rate (THD)

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Battery

Battery Type Li-ion / Lead-Acid / User Defined

Rated Battery Voltage 48Vdc ( Minimum Startup Voltage 44V )

Voltage Range 40～60Vdc

Max. Generator
50Adc 60Adc 80Adc 100Adc 120Adc 140Adc
Charging Current
Max. Grid Charging
50Adc 60Adc 80Adc 100Adc 120Adc 140Adc
Current
Max. Hybrid Charging
80Adc 100Adc 120Adc 150Adc 180Adc 200Adc
Current

PV Input

No. Of MPPT 1 2

Max. Input Power 6000W 8000W 10000W 12000W 14000W 16000W

Max. Input Current 26Adc 26Adc / 26Adc

Max. Short-circuit
35Adc 35A / 35Adc
Current
Max. Open Circuit
800Vdc/800Vdc
Voltage

MPPT Voltage Range 200～650Vdc 200～650Vdc / 200～650Vdc

Grid / Generator Input

Input Voltage Range Phase voltage 170 to 280V, Line voltage 305 to 485V

Input Frequency
50Hz / 60Hz
Range
Bypass Overload
45A
Current

Efficiency

MPPT Tracking
99.9%
Efficiency

Max. Efficiency ≧92%

European Efficiency 97.0%

Protection

PV Lightning

Protection
Anti-islanding

Protection

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PV Input Reverse

Connection Protection
Insulation Impedance

Detection
Leakage Current

Detection
Output Overcurrent

Protection
Output Short Circuit

Protection

Surge Protection DC type II/AC type II

Overvoltage
DC type II/AC type III
Protection Level

Accreditation

Grid Connection
EN50549,VDE4105
Certification

Safety Regulations IEC62109-1, IEC62109-2

EMC IEC/EN 61000-6-1/2/3/4, IEC/EN 62109-1, IEC/EN 62109-2

RoHS Yes

General Data

Parallel Capacity 6

Operating
-25～60℃, >45℃ Derate
Temperature

Humidity Range 0～100%

Noise <55dB

Protection Class IP65

Cooling Method Heat sink + intelligent fan cooling

Self-consumption
<100W
Power

Dimension 640*400*250mm (excluding hangers and connectors)

Weight 37.5kg

Communication Port RS485/CAN

External Module 4G/WIFI

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