CV
RAMANDEEP KAUR
Greater Noida Uttar Pradesh
(M)/(W) +91-8770832482 |(E) :[email protected]
LinkedIn Id: https://www.linkedin.com/in/ramandeep-kaur-4a7851168
WORK EXPERIENCE
1. Manager (Business Development & Analysis)
December 1st, 2015 – December 2021
HLBS TECH (P) LIMITED | Bhopal, MP
Job Responsibilities: -
▪ Actively listened to customers' requests, confirming full understanding before addressing concerns.
▪ Improved operations through consistent hard work and dedication.
▪ Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
▪ Handled 10-15 calls per day to address customer inquiries and concerns.
▪ Carried out day-to-day duties accurately and efficiently.
▪ Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
▪ Used critical thinking to break down problems, evaluate solutions and make decisions.
▪ Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
▪ Participated in team-building activities to enhance working relationships.
▪ Coordinated sales activities with partners and resellers to identify and close new business.
▪ Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business
operations and boost profits.
▪ Managed team of employees approx 20-25.
▪ Demonstrated respect, friendliness and willingness to help wherever needed.
▪ Worked with customers to understand needs and provide excellent service.
▪ Proved successful working within tight deadlines and fast-paced atmosphere.
▪ Supported gross profit goals by negotiating and controlling costs, lead times, freight terms and purchase quantity requirements.
▪ Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
▪ Managed supply base to support corporate objectives in areas of cost, quality, delivery and customer satisfaction.
▪ Maintained documentation for all purchase orders and vender communications.
▪ Built relationships with vendors to negotiate ideal terms for purchases.
▪ Input, analyzed and reported on data covering all aspects of procurement operations.
▪ Mastered sales fundamentals, client relationship strategy and financial modeling.
▪ Worked creatively and analytically in problem-solving environment, internally and with venders.
▪ Maintained online marketing strategies, resulting in 20-25% sales increase.
▪ Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
▪ Maintained up-to-date knowledge of Computer Hardware Products and performed competitor analysis.
▪ Reduced costs [10-15]% through client and distributor price negotiations.
▪ Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business
needs.
▪ Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
▪ Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
▪ Monitored sales team performance, analyzed sales data and reported information to management team.
▪ Achieved sales goals and service targets by cultivating and securing new customer relationships.
▪ Participation in Online Tender/Bids/Reverse Auction/Comparisons on portals like GeM, Procurement Portal ; after throughout deep study and
fulfilling of documentary requirement for technical qualifications.
EDUCATION AND TRAINING
2021-2023 (Pursuing)(Regular)
• Masters of Business Administration: Marketing Management
• Lakshmi Narain College Of Technology, Bhopal, MP, India
• Passed with A Grade, 72% in 2nd Semester.
2016-2019
• Masters of Technology: Computer Science and Engineering
• Lakshmi Narain College Of Technology, Bhopal, MP, India
• Passed with A Grade, Scored 8.2 out of 10
2011-2015
• Bachelors of Technology: Information Technology
• Bansal Institute of Science and Technology, Bhopal, MP, India
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CV
• Passed with A Grade, Scored 7.9 out of 10
2010-2011
• Intermediate: Mathematics and Science
• Railway Bal Mandir Higher Secondary School, Bhopal, MP, India
• Passed with 65%
2009-2010
• High School
• Railway Bal Mandir Higher Secondary School, Bhopal, MP, India
• Passed with 73%
SKILLS
• Business Process Improvement
• Vender Management
• Procurement Scheduling
• Sales Analysis
• Leadership
• Time Management
• Ability to work in a team
• Negotiating Quality
• Communication & Coordination Skills
CERTIFICATIONS
• Certificate of Completion Online Workshop on Essential MS Excel conducted by CIT – TLC (Under PMMMNMTT, Department of Higher
Education, MHRD, GoI)
• C & C++ certification from Sharma Computer Academy in 2013, Bhopal
• National level certification of participation in seminar on C language delivered by Mr.YashvantKanetkar (The author of Let us C and Let us
C++ books) in 2013.
• Internship Certificate on Web Designing and CSS coding techniques from World Soft Technologies Private Limited, Bhopal
• Software testing (Selenium with Java) (Manual+Automation testing) certificate from NIIT KANPUR
• Having Knowledge about other Coding languages like Java, Python, ReactJS, SQL, Data Structure, PHP, .Net and BigData.
PERSONNEL INFORMATION
• Date of Birth: 23 May 1993
• Permanent Address: 159/2, Shastri Nagar, Kanpur, Uttar Pradesh 208005 India
• Current Address: NSG Society, B65, Greater Noida, Uttar Pradesh 201308 India
• Gender: Female
• Marital Status: Married
• Child: 1 Child, Born on January 2022
I am hereby declaring that above given details are completely true.
Current Location
Greater Noida, Uttar Pradesh
H. No. B65, NSG Society, 201308, India
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