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Note 1901463 - How to unlock the SAP system to perform correction(s) during an upgrade

This SAP Knowledge Base Article provides instructions on how to unlock the SAP system during an upgrade using the Software Update Manager (SUM) tool. It outlines the commands needed to unlock and relock the system, as well as the context of the issue related to system upgrades. The document emphasizes the importance of following the specific steps in the SUM guide for the upgrade process.

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Mitchel Neyra
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232 views2 pages

Note 1901463 - How to unlock the SAP system to perform correction(s) during an upgrade

This SAP Knowledge Base Article provides instructions on how to unlock the SAP system during an upgrade using the Software Update Manager (SUM) tool. It outlines the commands needed to unlock and relock the system, as well as the context of the issue related to system upgrades. The document emphasizes the importance of following the specific steps in the SUM guide for the upgrade process.

Uploaded by

Mitchel Neyra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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SAP Knowledge Base Article

1901463 - How to unlock the SAP system to perform correction(s) during an upgrade.
Component: BC-UPG-TLS-TLA (Basis Components > Upgrade - general > Upgrade Tools (SUM) > Upgrade tools
for ABAP), Version: 10, Released On: 13.09.2024

Symptom
How to unlock the SAP system to perform correction(s) during an upgrade.
Comment: This KBA does not contain what the correction(s) are but just shows the steps on how to unlock the SAP
system during an upgrade.

The message "Upgrade in progress: no login is possible" is reported when trying to logon to the system.
Comment: This KBA is in reference to upgrades performed with the Software Update Manager (SUM) tool.

SNOTE reports the error during the upgrade: "Changes in ACM are locked (decision taken by rule A)".

Environment
SAP ABAP system

Cause
During the system upgrade using SUM, the development workbench will be locked after a confirmation.

Resolution
The steps documented here is a replica of the steps found in the Software Update Manager (SUM) guide.
The steps can be found in the Appendix under "Evaluating the ELG Log Files".
The SUM guides can be accessed from the SAP Help Portal page User Guides for System Maintenance Tools.
IMPORTANT: Please use the steps located in the SUM guide for your specific upgrade.
Below is just an example of the steps for quick reference.
1. To unlock the SAP system, run the following commands with user <sid>adm. The system may be either the original SAP
system or the shadow system, depending on which one the error occurred.
Original SAP system
cd /<update directory>/abap/bin
./SAPup unlocksys
Alternatively, run the command
/usr/sap/<SID>/<Instance>/exe/tp pf=<SUM_DIR>/abap/var/DEFAULT.TPP unlocksys <SID>
Shadow system
cd /<update directory>/abap/bin
./SAPup unlockshd
2. Log on to the SAP system or shadow system and correct the error.
3. To lock the original SAP system or shadow system again, run the following commands with user <sid>adm.
Original SAP system
cd /<update directory>/abap/bin
./SAPup locksys
Alternatively, run the command
/usr/sap/<SID>/<Instance>/exe/tp pf=<SUM_DIR>/abap/var/DEFAULT.TPP locksys <SID>
Shadow system
cd /<update directory>/abap/bin
./SAPup lockshd

See Also
User Guides for System Maintenance Tools
Keywords
SNOTE, UNLOCK, SUM, Upgrade in progress: no login is possible, Changes in ACM are locked (decision taken by rule A)

This document is referenced by


SAP Component Title
Note/KBA

2283639 SUM error: Job RDDEXECL canceled due to the SYNTAX_ERROR dump in program
SAPLCND_MAP_MAST_CORE_OW

2048823 BC-UPG-TLS-TLA Upgrade still running: Logon not possible / User DDIC may not make changes in customer
systems

2537604 BC-UPG-TLS-TLA Error in TABIM_UPG: duplicate variants for table VARIT

2938212 BC-UPG-TLS-TLA SUM: Error during downtime in phase TR_PATCH_STATUS_UPGRADE : "Data for SAP Note
******* incomplete"

2757046 BC-UPG-TLS-TLA RFC failed with code 5 key LOCKSYS_REQUIRED

2279019 BW-WHM-MTD- Dump SYNTAX_ERROR during MAIN_NEWBAS / XPRAS_AIMMRG phase


CTS

2542800 BW-WHM-DST RDDEXECL job terminates with dump MESSAGE_TYPE_X in report


CL_RSBK_CMD_TPL_X=============CP

2209664 BC-UPG-TLS-TLA ":No Runtime object found" occurs during system update/upgrade with SUM

2500400 BC-JAS-SEC-UME SYB: Error COMPUTE_BCD_OVERFLOW during SUM Upgrade

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