22657_IEQ
22657_IEQ
12223
3 Hours / 70 Marks Seat No.
Marks
P.T.O.
2. Attempt any THREE of the following: 12
a) Explain in brief different "Recording Techniques" used in method study.
b) Explain “Part Print Analysis”. Which information does the process
Engineer seeks from it.
c) With the help of a block diagram show the sequence of activities for any
quality characteristic.
d) What is the effect of various environment factors such as temperature,
noise, light on the efficiency of operator.
Fig. No. 1
22657 [3]
Marks
b) Outline an appropriate process chart for the activity "Replacement
of Punctured Tyre".
c) Determine the control limits for X and R charts if ΣX = 357.50,
ΣR = 9.90, Number of subgroups = 20. Given A2 = 0.18,
D3 = 0.41, D4 = 1.59 and d2 = 3.725. Also find the process
capability.
Subject Name: Industrial Engg. & Quality Control Subject Code: 22657
Important Instructions to examiners: XXXXX
1) The answers should be examined by key words and not as word-to-word as given in the model answer
scheme.
2) The model answer and the answer written by candidate may vary but the examiner may try to assess the
understanding level of the candidate.
3) The language errors such as grammatical, spelling errors should not be given more Importance (Not
applicable for subject English and Communication Skills.
4) While assessing figures, examiner may give credit for principal components indicated in the figure. The
figures drawn by candidate and model answer may vary. The examiner may give credit for any equivalent
figure drawn.
5) Credits may be given step wise for numerical problems. In some cases, the assumed constant values
may vary and there may be some difference in the candidate’s answers and model answer.
6) In case of some questions credit may be given by judgement on part of examiner of relevant answer
based on candidate’s understanding.
7) For programming language papers, credit may be given to any other program based on equivalent
concept.
8) As per the policy decision of Maharashtra State Government, teaching in English/Marathi and Bilingual
(English + Marathi) medium is introduced at first year of AICTE diploma Programme from academic year
2021-2022. Hence if the students in first year (first and second semesters) write answers in Marathi or
bilingual language (English +Marathi), the Examiner shall consider the same and assess the answer
based on matching of concepts with model answer.
Sub
Q. Marking
Q. Answer
No. Scheme
N.
Que.1 Attempt any FIVE of the following 10 Marks
Sol. Work study: Work study investigates the work done in an organization and aims at
finding the best and the most effective way of utilizing the available resources (Men,
material, money and machinery) to achieve best possible quality work which involves
least possible time and causes least possible fatigue to the worker.
Or 01 Mark
Work study is a term used to embrace the techniques of method study and work
measurement, which are employed to ensure the best possible use of human and
material resources in carrying out a specified activity.
Steps: 1. Select the task to be studied.
2. Record the facts
3. Examine / analyze the facts 01 Mark
4. Develop new method/ measure the task
5. Install new method / compile standard time
6. Maintain new method.
Sol.
02 Mark
for
diagram
Sol. - R chart
- σ chart ½ mark
C – chart for each
P – chart
e) With the help of block diagram show the basic structure of cause and effect diagram.
Sol.
02 Mark
Sol. Preliminary part print analysis is the first step in process planning. The product design
is conveyed by design department to process engineer in the form of part print. It is also 01 Mark
called as part drawings or blue prints. The part drawing consists of a variety of information
which helps in planning the process.
The detailed study or interpretation of part drawing under consideration for the
manufacturing of the part is called as part print analysis. Part print consists of following
information:
Part geometry
Dimensions and associated tolerances 01 Mark
Geometrical tolerances
Surface finish specifications
Material specifications
Quantity of parts required
Preliminary analysis is done in order to get a general visualization of the complete
manufacturing of the part.
General characteristics of the workpiece
The process engineering department tries to determine following requirements from the
detailed study of part print. These are:
01 Mark
1. The general description of the part.
2. The general configuration of part.
3. The material from which the part is made.
4. Originating operation of part.
5. Recording of changes in design.
6. Protection of workpiece during manufacture.
Working drawing:
Working drawing is referred to all those drawings are reference drawings from
which, the parts are manufactured.
These drawings includes part drawings of individual component and sub assembly 01 Mark
drawing and final assembly drawing
Working drawing consists of conventions of process, tolerances, surface finish,
machining symbols etc.
Working drawings are also referred as production drawings. The drawings represent
details of product, its size, shape, material, processes, and tools equipment.
• The operator is completely guided by the working drawings during the manufacturing
of the product. These are the legal and authentic documents of the company.
2. Noise:
Noise is defined as unwanted sound and it has been shown to have both short and long
term effects on performance. Noise is the cause of various problems like fatigue, imitation,
reduced productivity and accidents.
To reduce the noise:
1. Control the noise at source.
2. By proper machine lubrication maintenance, padding and by providing noise mufflers 01 Mark
3. Using noise absorbers
4. Provision of ear plugs
S. Improved workplace layout.
3. Light
Most of the time man depends upon sunlight as a natural source of light. But sometimes of
weather conditions and in nights.
When shop activities are carried out indoors or at night, it is necessary to provide artificial
light.
01 Mark
Visibility depends on size and colour of product, its distance from eyes, intensity of light,
contest of colour these factors must be studied precisely in case of accurate works, work in
dangerous environment or in case of poor working conditions.
The lighting system should provide:
1. Sufficient brightness
2. Uniform illumination
3. A contrast between brightness of the job and of background
4. No direct or reflected glare
a) Define process chart, draw the various symbols used in process chart.
Event Symbols
Operation
Storage
Transport 01+03
Mark
Inspection
Anthropometry is defined as “The scientific study of measurement and proportions of the 02+02
human body, which involves the systematic measurement of dimensional description of
Mark
size and shape of human body”.
Sol.
Job: Assemble a nut and bolt
03 00
00 01
00 01
- Manual Systems
- Display are the device, through which, the man can receive the information from the
machine.
- A good display is one, which allows proper combination of speed, accuracy and
sensitivity of display.
- Depending upon the type of information provided by visual display, Visual display can
be further classified into two subgroups.
i) Qualitative display – Indicating only the condition or state without giving any values.
ii) Quantitative Displays- Give numerical information about the equipment or machine Any two
Design of control
a) Critical Path
Network
Diag. 4m
C.P. 2m
6 Mark
01 Mark
02 Mark
02 Mark
01 Mark
01 Mark
02 Mark
02 Mark
01 Mark
c) Machine- A
01 Mark
01 Mark
01 Mark
Machine- B
01 Mark
01 Mark
01 Mark
P.T.O.
22657 [2]
Marks
2. Attempt any THREE of the following: 12
a) Explain multiple activity chart with example.
b) Explain the criteria’s for selecting a manufacturing process.
c) Apply Anthropometric data for designing an adult male as an
operator to control a machine.
d) Differentiate between process inspection and final inspection.
Subject Name: Industrial Engineering & Quality Control Subject Code: 22657
Important Instructions to examiners:
1) The answers should be examined by key words and not as word-to-word as given in the model answer scheme.
2) The model answer and the answer written by candidate may vary but the examiner may try to assess the
understanding level of the candidate.
3) The language errors such as grammatical, spelling errors should not be given more Importance (Not applicable for
subject English and Communication Skills.
4) While assessing figures, examiner may give credit for principal components indicated in the figure. The figures
drawn by candidate and model answer may vary. The examiner may give credit for any equivalent figure drawn.
5) Credits may be given step wise for numerical problems. In some cases, the assumed constant values may vary and
there may be some difference in the candidate’s answers and model answer.
6) In case of some questions credit may be given by judgement on part of examiner of relevant answer based on
candidate’s understanding.
7) For programming language papers, credit may be given to any other program based on equivalent concept.
8) As per the policy decision of Maharashtra State Government, teaching in English/Marathi and Bilingual (English +
Marathi) medium is introduced at first year of AICTE diploma Programme from academic year 2021-2022. Hence if
the students write answers in Marathi or bilingual language (English +Marathi), the Examiner shall consider the
same and assess the answer based on matching of concepts with model answer.
For example: When number of observations are plotted in the form of frequency polygon
for any variable characteristic, such as, diameter of shafts produced, then frequency
polygon shows a smooth curve obtained by joining various points (observations) on the
graph (Normal distribution curve).
d) Consideration in Display Design - 2m (Any
Following consideration should be taken in the design of display four- 1/2
1. Environmental Conditions mark for
2. Worker’s Capacity each)
3. Safety
4. Nature of work
5. Biological factors
e) Supply chain management – 2m for
Supply chain management is the handling of the entire production flow of a good or service definition
to maximize quality, delivery, customer experience and profitability.
OR
Supply chain management (SCM) is the optimization of a product's creation and flow from
raw material sourcing to production, logistics and delivery to the final customer.
f) Variable and attribute measurement – 2m (1m
Variable measurement- ‘When measurements are carried out to find quality characteristic each)
of a component, the quality is said to be expressed by ‘variables’. For example length of
bar in mm.
Attribute measurement- ‘When a record shows only the numbers of work pieces/items or
products conforming and non-conforming to any specified requirement, it is said to be
attribute’. For example, GO and NO GO gauge.
g) Applications of P chart and C Chart- 2m (any two
Applications of P Chart- applications
(a) To find out average proportion of defective articles submitted for inspection, over a of each)
period of time.
(b) In a sampling inspection of large lots.
(c) To bring attention to management, any changes in average quality level.
(d) To identify and correct the causes of bad quality.
(e) Provides useful record of quality history management.
Applications of C Chart-
(a) Number of surface defects in an aircraft wing.
(b) Number of defects such as blowholes, cracks in a casting.
(c) Number of imperfections observed in a cloth of unit area.
(d) Number of surface defects in galvanized sheet.
(e) Number of small holes in glass bottles.
Q. Su Answer Marking
No. b Scheme
Q
N
b Prepare a two handed process chart for a task of cutting glass tubes using appropriate
process chart symbol.
2 3
Summary - 3
- 1
5 -
A B C
(5 pieces/min) (10 pieces/min) (15 pieces/min)
7. Since A has minimum capacity i.e. of processing only 5 pieces per unit time naturally
work station (machine) B will remain idle for 50% of its time and machine C for 66.66%
of its time.
9. Line can be balanced by addition of one or more machine A which has the capacity of
5 pieces per unit.
A B C
( 10 pieces/min) (10 pieces/min) (15 pieces/min)
1. Compatibility is central concept in the study of displays and controls and gives
relationship between signals, control responses and the expectations of the operator.
i. Toggle switch should be positioned on machine in such a way that it should be easily
accessible to operator.
1 Mark
ii. Toggle switch should confirm with the anatomy of the operator’s hand. for each
iii. Toggle switch should provide desired movement on display when it is operated. point
iv. e.g if toggle switch is positioned upwards, display should indicate either open, on,
start, increase.
v. Toggle switch should be painted in either red or black colour to grasp the attention of
an operator.
i. Push button should have concave surface, so that the finger force may be transmitted
more effectively.
ii. Push button is used for emergency purpose so it should be positioned on machine in
such a way that it should be easily accessible to the operator.
iv. Push button should give desired movements on controls of machine when it is
operated.
a A project consists of 8 activities. Precedence relation and activity times are given. Draw the
network and compute the critical path.
P - 12
Q - 20
R - 28
S R 12
T P,Q 28
U T,S 12
V S 8
W U,V 8
1) Network Diagram
1 Mark
Path 1 = Q-T-U-W
= 20+28+12+8 1 Mark
Path 1 = 68
Path 2 = P-T-U-W
= 12+28+12+8
Path 2 = 60 1 Mark
Path 3 = R-S-U-W
= 28+12+12+8
Path 3 = 60
Path 4 = R-S-V-W
= 28+12+8+8 1 Mark
Path 4 = 56
b Apply ergonomics aspects for designing of Hand Wheel for driving a car.
1. Hand wheel is a device which provides controlling torque via both hands.
2. Hand wheel of car should be positioned in front of driver’s seat so that it can be easily
accessible .
3. Diameter of hand wheel should be such that driver’s hand can be comfortably
positioned.
4. Shape of hand wheel which comes in contact with the driver’s hand should confirm Any 04
with the anatomy of driver’s hand. aspects,
5. Surface of the hand wheel should be smooth and shiny and it should not harm driver’s 01 Mark
hand. for each
1. Display are the devices through which user (operator) can receive the information
from the machine.
2. Scale on the display should be divided into suitable linear divisions like 0-10-15 or 0-
10-20 and not 0-5-23-33.
3. The size of letter or number on indicator is given as Height of letter or number >/200.
α = 0.10
AQL = 0.01
Β = 0.05
LTPD = 0.25
2 Mark
It is Producer’s Risk
Sometimes it happen that in spite of good quality, the sample taken may show defective units ½ Mark
as such the lot will be rejected. In spite of good quality the lot is rejected, such a type of risk of
rejection is known as producer’s risk. Thus, the risk of rejecting a lot of good items is known as
producer’s risk.
2. AQL = 0.01
3. Β = 0.05
It indicates unsatisfactory quality level and customer not accepts it due to high number
of defectives in the lot.
e The record of number of defectives on daily samples of size 300, for 24 days is given below.
Prepare a control chart for number of defectives (np) and establish revised control limits
(Assume 3 σ Limits)
Day 1 2 43 4 5 6 7 8 9 10 11 12
No. 10 5 10 12 11 9 22 4 12 24 21 15
of
defe
cts
Day 13 14 15 16 17 18 19 20 21 22 23 24
No. 8 14 4 10 11 11 26 113 10 9 13 12
of
defe
cts
1 300 10
2 300 5
3 300 10
4 300 12
5 300 11
6 300 9
7 300 22
8 300 4
9 300 12
10 300 24
11 300 21
12 300 15
13 300 8
14 300 14
15 300 4
16 300 10
17 300 11
18 300 11
19 300 26
20 300 13
21 300 10
22 300 9
23 300 13
24 300 12
Total 7200 jobs 296 defectives
= 1 Mark
p̅n = 12.33
p̅= 0.0411
= 12.33 + 3
=12.33 - 3
1 Mark
Element Observed Rating Relaxation Basic time (normal time ) Allowances Standard Time
Time Allowance = Normal
=
Time +
Allowances
A 0.25 80% 10% = 0.25X80/100 = 0.2 0.2 X 10/100 0.2 + 0.02
= 0.02 =0.22 02+02+02
B 0.09 100% 11% =0.09X100/100 = 0.09 0.09 X 11/100 0.09 +0.0099
=0.0099 =0.0999 = 06 Mark
C 2.8 90% 12% =2.8X 90/100 = 2.52 2.52 X12/100 2.52+0.3024
=0.3024 =2.8224
D 0.05 80% 10% = 0.05 X80 /100 = 0.04 0.04 X10/100 0.04 +0.004
=0.004 =0.044
E 0.15 110% 11% = 0.15 X 110/100 = 0.165 0.165 X11 /100 0.165+0.01815
= 0.01815 =0.1815
Standard Time 3.36
• Histogram: The most commonly used graph for showing frequency distributions, or
how often each different value in a set of data occurs.
02+02+02
= 06 Mark
• Pareto chart :
- The pareto chart is one of the too in 7 basic tools of quality management
- Pareto chart is a chart that contains bar and line graph which is also known as pareto
diagram or paraeto analysis.
- Bar graph shows number of defects in decending order and line graph shows
cumulative persentage of defects.
The purpose of pareto giagram is to highlight the higest occurring type of defects.
• Scatter diagram: Graphs pairs of numerical data, one variable on each axis, to look for a
relationship.
• It is a tool to get relationships between two variables. This is a graph where one
variable is plotted on the x-axis whereas the other is plotted on y-axis. It can be cause
and effect relation also you put on the respective axis.
c The following tensile strength readings were taken from a line processing a heap of steel
after heat treatment :
Date 1 2 3 4 5 6 7 8 9
Reading 95.5 93.0 96.5 87.5 90.5 96.0 100.0 98.0 97.0
Date 10 11 12 13 14 15 16 17 18
Reading 96.0 93.5 98.0 90.0 94.0 89.5 96.5 92.0 98.5
Date 19 20 21 22 23
Construct a two days moving average and range chart for the data. Analysis the results.
For Combination A
UCL = X̅+ A2 R̅
= 100.93
LCL = X̅- A2 R̅
= 94.5 - 1.03 X
6.25 =88.06
b The following details collected from 100 meter pieces of woolen cloth:
Purchaser’s 1 2 3 4 5 6 7 8 9
Inspection
no
No. of 15 5 1 4 3 0 3 1 6
defects
Purchaser’s 10 11 12 13 14 15 16 17 18
Inspection
no
No. of 1 3 5 7 4 10 5 0 1
defects
i) Compute the value of c̅and its control limits
Sample No. 1 2 3 4 5 6 7 8 9 10
No. of 10 12 8 9 11 8 10 11 9 12
Defectives
Compute trial control limits. Plot P chart and establish the value of P̅and control limits for
future production.
= 100/1000
= 0.1
Average no of Defective = n = Total no of inspection/ Total no of sample
= 1000/10
= 100
Control Limits for P Charts
UCLP=P̅-3 √ P̅(1-P̅)/n
Or
Process is in control
----------------------------------------END--------------------------------------------
P.T.O.
22657 [2]
Marks
3. Attempt any THREE of the following: 12
a) Why allowances are considered while calculating standard time?
b) Explain the producer’s risk and consumer’s risk.
c) Explain cost of quality.
d) Apply principles of ergonomics for design of lever for hand
press machine.
Page 1 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
Q. Sub Marking
Answer
No. Q.N Scheme
10
Q.1 Attempt any FIVE of the following:
Marks
a State the need of inspection.
Ans
• To ensure that part, material or a component confirms to the established standard
• To meet the interchangeability of manufacture 1/2 Marks
• To maintain the customer relation by ensuring that no faulty product reaches the for each
customer point
• Provide the means of finding out shortcomings in manufacture
• It also helps to co-ordinate the functions of quality control, production, purchasing (Any four
and other departments of the organization Points)
• To take decision on the defective parts i.e. the possibility of making some of these
parts acceptable after minor repairs
Page 2 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
OR
Process planning is that function within a manufacturing facility which establishes the
process and process parameters to be used (as well as those machines capable of performing
these processes) in order to convert a piece-part from its initial form to a final form that is
predetermined on a detailed engineering drawing
e Name the various control charts in SQC.
Ans
Xbar chart ½ mark for
R chart each
C – chart Any four
P – chart
N – chart
NP – chart
f State any two symbols used in a process chart
Ans
01 Mark
for each
symbol
Page 3 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
12
Q.2 Attempt any THREE of the following:
Marks
a Explain the concept of line balancing. State its objectives
Ans
Line balancing means the balancing the (assembly/production) line. Suppose there are three
machines (workstations) A, B and C which can process 5, 10 and 15 pieces per unit time
respectively and the pieces flow from A to B to C (precedence constraint). Since A has
minimum capacity i.e. of processing only 5 pieces per unit time naturally work station
(machine) B will remain idle for 50% of its time and machine C for 66.66% of its time. It shows
that the line is unbalanced. One way to partially balance the line is to have three machines of
type A, 2 of type B, with every machined of type C. Another approach to balance the line will
be to give some other task to machines B and C so that they do not remain idle. The main
objective of line balancing will be distributing task evenly over the work stations so that idle
time of men and machines is minimized
02 Marks
explanati
Objectives of Line Balancing (four objectives for 2marks)
on and
1. To equalize the workload among the workers:
02 marks
Workload should be distributed equally at each stage of assembly line with respect to overall
for
assembly time.
objective
2. To identify the bottleneck operation:
s (any
Identify the bottleneck operation and improve the stage by doing some modifications or
four)
corrections.
3. To establish the speed of production line:
To divide the work properly with respect to worker’s movements. Sometime, combine the
operations for improvement the speed of production line.
4. To determine the number of workstations:
Industrial Engineer should do the time study of each stage and as per sequence of assembly
determine the number of workstations for completing all assembly operations.
5. To determine the percentage workload of each operator:
Workload at each stage should be distributed equally in terms of percentage too.
6. To assist in plant layout:
Line balancing can be done in such a way that it should utilize the minimum space in a factory.
Therefore, space saving can be possible.
Ans Man–machine system is a system in which the functions of a human operator (or a group of
operators) and a machine are integrated. This term can also be used to emphasize the view of
such a system as a single entity that interacts with external environment. Human factors are a
system concerned with the relationship among human beings, work place or work environment 04 Marks
and machines. The proper integration of man and machine, which is beneficial for human
operator and enhances the overall system performance, is a primary aim of the ergonomics
discipline. For eg. A manual system consists of hand tools and other aids which are coupled by
a human operator who controls the operation. Operators of such systems use their own physical
energy as the power source. The system could range from a person with a hammer to a person
with a super-strength giving exoskeleton.
Page 4 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
c Differentiate inspection and quality control
Ans Sr. Inspection Quality Control
1 Quality control is a broad term, it involves
Inspection is a part of quality
inspection at particular stages, but more
Control.
inspection does not mean quality control
2 Quality control is an effective system for
Inspection is an act of checking integrating quality development, quality
components, products at various maintenance and quality improvement
stages in manufacturing and efforts of various groups in an
sorting out the defective items organization to enable the production to
from good items. be carried out at most economical level
and to achieve satisfaction of customers.
01 Mark
3 Inspection uses precision Quality control uses devices such as
for
measuring instruments such as statistics, control charts, acceptance
Vernier calipers, micrometers, sampling ,process capability, quality one point
profile projectors etc. audits etc.
4 Quality control concerned with quality of
Inspection is concerned with the
Future production. e.g. Take a sample,
quality of past production to
inspect it, if it is defective find out the
judge conformance and sorting
reasons and take corrective action, so
out defective items from good
that such type of defects will not occur in
items
Future.
5 Everybody working in an organization is
Inspection is mainly the
responsible for quality of products
Responsibility of the inspectors.
Produced.
Page 5 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
12
Q.3 Attempt any THREE of the following:
Marks
a Why allowances are considered while calculating standard time?
Ans
Standard time = Normal time + Allowances
Allowances are considered while calculating standard time because; 01 Mark
• Method study investigation tries to minimize the energy expended by the worker in for
performing the operation.
• However, the job will still require the expenditure of human effort. one point
• Therefore, a worker is not able to work throughout the day continuously. Therefore he
requires sometime for recovery from fatigue and for relaxation.
• He also requires some additional time for his personal needs and other reasons.
• This additional time other than basic time is known as allowance.
b Explain Producer’s Risk and Consumer’s Risk
Ans
Producer’s Risk:-Sometimes it happen that in spite of good quality, the sample taken may
show defective units as such the lot will be rejected. In spite of good quality the lot is rejected,
such a type of risk of rejection is known as producer’s risk. In other words, the probability of
rejecting a lot which has actually been satisfactory by the producer. According to acceptable
quality level is known as producer’s risk. Thus, the risk of rejecting a lot of good items is known 2 +2
as producer’s risk. Producer’s risk is designated as the alpha(α) risk. Marks
Consumer’s Risk:- Sometimes it may happen that the quality of the lot is not good but the
sample results show good quality units as such the consumer has to accept a defective lot. Such
a risk is known as consumer’s risk. In other words, the probability of accepting a lot which has
actually been satisfactory by the consumer according to a predetermined standard is known as
consumer’s risk. Consumer’s risk is designated as the Beta (β) risk.
c Explain cost of quality
Ans Cost of quality is a method for calculating the costs that companies incur ensuring that products 1 Mark
meet quality standards, as well as the costs of producing goods that fail to meet quality meaning
standards. and
Cost of quality includes
3 Marks
Market research cost
for
Product research and development cost
explanati
Design cost
on
Cost of manufacturing
Cost of inspection
Cost of quality assurance
d Apply principles of ergonomics for designing of lever for hand press machine
Following ergonomics principle should be considered while designing lever for hand press
Ans
Page 6 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
• Reduce Static Load
• Minimize Pressure Points
• Provide Clearance
• Enable Movement and Stretching
• Reduce Excessive Vibration
12
Q.4 Attempt any THREE of the following:
Marks
a State the principles of TQM
Ans
1. Focus on Customers
2. Full Employee Commitment:
3. Strategic and Systematic Approach
4. Adherence to Process ½x8=4
marks
5. Fact-based Decision Making:
6. Effective Communication.
7. Continual improvement:
8. Integrated Systems:
b Construct two handed process chart for an activity of replacing old battery of mobile
handset.
Ans
3 Marks
for chart
and 1
mark for
summary
Page 7 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
1. ISO 9000 gives international recognition of ability, credibility and expertise, thereby
increasing the number of customers.
2. ISO 9000 provides a competitive edge in the domestic and global markets.
3. It motivates the employees and develops pride in them for achieving excellence in quality. It
helps to enhance quality image of the company.
4. It provides a climate for consistent improvement in quality.
5. It creates a more effective and efficient operation. 02 Marks
6. It helps to increase the level of customer satisfaction and relation. for
04
7. It reduces audits.
Advantage
8. It helps in the improvement of the marketing process. s and 02
9. Enhance the motivation of employees as well as awareness and morale. Marks
10. It promotes international trade. for
11.Helps in increasing the profit 04
limitations
12. It helps in the reduction of wastage and increase productivity.
13. It is a common tool for standardization.
Limitations of ISO 9000:-
1.Owners and managers do not have an adequate understanding of ISO 9000.
2. Most of companies have less funding available, therefore companies are finding Difficulties
to adopt ISO system.
3. ISO 9000 registration need heavy document workload.
4. ISO 9000 registration process require long time.
5. Implementation of this system is very demanding of resources.
6. Work culture need to be changed/improved.
d Compare variable measurement and attribute measurement
Ans
Parameters Variable measurement Attribute measurement
Page 8 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
e Prepare operation process sheet and sequence of operation for step turning
Operation on lathe machine.
Ans
1 mark
for figure
and 3
marks for
operation
sheet
12
Q.5 Attempt any TWO of the following
Marks
a Explain the types of display’s and sketch any two
Displays are devices which the man can receive the information from the machine Explanatio
Ans A good display device is one which allows proper combination of speed, accuracy and n 2 marks
and figure
sensitivity of display 2 marks
Following are the types of display each
1. Visual display
a. Qualitative display
Page 9 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
b. Quantitative display
2. Auditory displays
Page 10 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
b Explain the concept of supply chain management and state its functions
Ans
Supply chain management (SCM) refers to the management of operations that are involved in
the procurement of raw materials, their transformation into finished goods, and their distribution
to the end consumer.
1. Purchasing
In the manufacturing process, raw materials are required to produce goods and products. It is
important that these materials are procured and delivered on time so that production can begin.
For this to occur, coordination with suppliers and delivery companies will be required to avoid
explanatio
any potential delays. n 2 mark
2. Operations and
Demand planning and forecasting are usually required before materials can be procured, as the function 1
mark each
demand market will dictate how many units to be produced and how much material is required (any four
for production. functions)
3. Logistics
Logistics is the part of supply chain management that coordinates all aspects of planning,
purchasing, production, warehousing, and transportation so that the products will reach the end-
consumer without any hindrances
4. Resource Management
Production consumes raw materials, technology, time, and labor. Resource management
ensures that the right resources are allocated to the right activities in an optimized manner..
5. Information Workflow
Information sharing and distribution is what keeps all of the other functions of supply chain
management on track. If the information workflow and communication are poor, it could break
apart the entire chain.
Page 11 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
c
Ans
1 mark
2mark
1 mark
1 mark
1 mark
Page 12 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
12
Q.6 Attempt any TWO of the following
Marks
a Outline an appropriate process chart for the activity “Replace old battery of car”
Ans
4 marks
for chart
and 2 mark
for
summary
Explanatio
n 1 mark
and figure
1 mark
each
data
Page 13 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
PARETO CHARTS
• The Pareto chart can be used to display categories of problems graphi ll ca y so they can
be properly prioritized.
• A Pareto chart or diagram indicates which problem to tackle first by showing the proportion
of the total problem that each of the smaller problem comprise
. • This is based on the Pareto Principle: 20% of the source cause 80% of the problem.
SCATTER DIAGRAM
• To identify the correlations that might exist between a quality characteristic and a factor
that might be driving it.
• A scatter diagram shows the correlation between two variables in a process. These
variables could be a Critical To Quality CTQ characteristic.
Page 14 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
c 10 samples of size 5 have been collected with following observations.
Draw the appropriate control chart and state the process is in statistical control or not.
Calculatio
n 2 Mark
Page 15 of 16
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
(Autonomous)
(ISO/IEC - 27001 - 2013 Certified)
__________________________________________________________________________________________________
Grap
h 03
Mark
s
Conclusion
01 Mark
Conclusion : As all observations are within control limits, process is under control
Page 16 of 16