The charts below show the results of a questionnaire that asked visitors to the Parkway

Hotel how they rated the hotel's customer service. The same questionnaire was given to
100 guests in the years 2005 and 2010.

The pie charts compare visitors’ responses to a survey about customer service at the
Parkway Hotel in 2005 and in 2010.
It is clear that overall customer satisfaction increased considerably from 2005 to 2010.
While most hotel guests rated customer service as satisfactory or poor in 2005, a clear
majority described the hotel’s service as good or excellent in 2010.
Looking at the positive responses first, in 2005 only 5% of the hotel’s visitors rated its
customer service as excellent, but this figure rose to 28% in 2010. Furthermore, while
only 14% of guests described customer service in the hotel as good in 2005, almost
three times as many people gave this rating five years later.
With regard to negative feedback, the proportion of guests who considered the hotel’s
customer service to be poor fell from 21% in 2005 to only 12% in 2010. Similarly, the
proportion of people who thought customer service was very poor dropped from 15% to
only 4% over the 5-year period. Finally, a fall in the number of ‘satisfactory’ ratings in
2010 reflects the fact that more people gave positive responses to the survey in that
year.
The pie charts below show the most common advantages and disadvantages of
Bowen Island, according to a survey of visitors.

The two pie charts show the aspects of Bowen Island that tourists enjoy the most and the
least.

Overall, it seems that most people like Bowen Island because of the scenery and people.
However, it is possible that the unspoilt nature of the island means there is little in the way
of entertainment and this, combined with the high cost of living, makes it unlikely to appeal
to everyone

Bowen Island has many features that attract tourists but the most popular of these are the
scenery and the people, with more than two thirds of the visitors to the island listing these
as the greatest advantages. The standard of accommodation on the island appears to be
more than adequate, with 11% of respondents listing this as an advantage. 12% of visitors
cite the culture of the island as a major attraction.

However, the island seems far from being a perfect tourist destination. When it comes to the
negative aspects of the island, the high cost of living, poor weather and the quality or lack of
entertainment are seen as the worst of these. Together, these three categories make up
90% of the total disadvantages. In spite of the high costs on the island, 10% of the visitors
complain of poor food quality.
The charts below show the results of a survey about what people of different age
groups say makes them most happy.

The pie charts provide information about the proportion about some different factors which
make people in two different age groups feel happy.

Overall, it is noticeable that achievement at work and pursuing hobbies are chief reasons
why both groups of people feel happy. Other factors leading to happiness for those under
and over 30 are considerably different.

The disparity in achievement at work between two age groups is marginal since this factors
for both accounted for about a third in the chart. Doing hobbies is the second factor making
both age groups happy since the percentage results for people under and over 30 are 22 %
and 24 % respectively.

Turning to the differences, many younger people regard having a good appearance as
extremely important: 18% of them state this brings them most happiness. This is followed
by 15% who state that travel brings them happiness. Neither of these two factors is
mentioned by older people. Instead, 20% of older people report that having financial
security is most important to their happiness and 14% say they feel most happy when they
are with their family.
The graph below shows the contribution of three sectors- agriculture, manufacturing,
and business and financial services- to the UK economy in the twentieth century.

The graph illustrates how the contributions of agriculture, manufacturing, and business
and financial services to the UK economy changed over the 20th century.

Overall, the financial and business sector saw a remarkable rise, the manufacturing
sector witnessed a steady decrease, and agriculture had undergone a dramatic
decline by the end of the century.

Manufacturing accounted for around 45% of the economy in 1900 and decreased
steadily to approximately 15% by the end of the century. By contrast, the contribution
of business and financial services increased remarkably during the century. To be
exact, it began the century at less than 5% of the economy, then kept climbing rapidly
and reached approximately 35% in 2000.

Agriculture, on the other hand, made up the greatest portion of the economy in both
1900 and 1950, at around 50% of the total. By 1975 this had shrunk to just over 10%
in 1975 and continued to drop steeply, ending the century at around 2% of the total
contributions to the UK economy.
The chart shows components of GDP in the UK from 1992 to
2000.
Summarize the information by selecting and reporting the
main features and make comparisons where relevant.

The bar chart illustrates the gross domestic product generated from the IT and Service Industry
in the UK from 1992 to 2000. It is measured in percentages.

Overall, it can be seen that both increased as a percentage of GDP, but IT remained at a higher
rate throughout this time. At the end of the period, the percentage of GDP
from IT was almost twice that of the Service Industry.
At the beginning of the period, in 1992, the Service Industry
accounted for 4 per cent of GDP, whereas IT exceeded this, at just
over 6 per cent. Over the next four years, the levels became more
similar, with both components standing between 6 and just over 8
per cent. IT was still higher overall, though it dropped slightly from
1994 to 1996.
However, over the following four years, the patterns of the two
components were noticeably different. The percentage of GDP from
IT increased quite sharply to 12 in 1998 and then nearly 15 in 2000,
while the Service Industry stayed nearly the same, increasing to
only 8 per cent.
The bar chart illustrates the data on major exports in Southland in
2000, 2016 and the estimated figures in 2025.

Overall, while international tourism and dairy exports have

generated more revenue since 2000, sales for meat products
have experienced a downward trend. It is forecasted that by
2025, only the value of international tourism will continue to grow,
whereas that of dairy and meat export industries will decline.

Starting at just over 8 billion pounds, international tourism was by

far the largest export in Southland in 2000. This figure has
increased since then to the present number of nearly 9 billion
pounds. Yet international tourism could not maintain its first
rank, for it has been exceeded by dairy products with
approximately 10 billion pounds of revenue. That is a dramatic
improvement for a single industry, as dairy and meat were the two
smaller exports in 2000, with just below 7 billion and 6 billion
pounds of sales respectively. Meat export, however, has fallen
to as low as 5.5 billion pounds since 2000.
According to future projections, international tourism will regain
its former top position with around 10 billion pounds in 2025.
This industry is estimated to be followed by dairy products, which
may undergo a slight depreciation to a number of 9.5 billion
pounds in the same year. A downward trend is also likely to be
observed in the figure for meat products, and this industry may
generate a relatively small sum of money –only 5 billion pounds in
2025.