PROGRAMMING GUIDE

LITTLE GENIUS PLUS

[email protected] www.elmeasure.com
 Product & features at glance :
This Manual is applicable for the Models: LG+AYXX A indicates display
parameters & Y indicates nos of rows and may be replaced by any one digit
number from 1 to 9. XX indicates software variants without any change in
hardware construction and may be replaced by any two digit number from 00 to
99.Throughout this manual, the following methods are used to highlight
important information:
NOTE : Describes important considerations related to a device setup, feature or
application.
CAUTION : Alerts you to a condition which could potentially cause damage to
the device or other external equipment.
WARNING or DANGER: Warns you to avoid such conditions that could
potentially cause serious personal injury and/or damage to equipment.

Preventive Measures :
 Fuse: To avoid the possibility of short circuit, use a fuse that has a rating
(current and type) that is specified. When replacing a fuse, turn OFF the
power and unplug the power cord. Never short the fuse holder.
 Do Not Operate in an Explosive Atmosphere: Do not operate the
instrument in the presence of flammable liquids or vapors. Operation in such
environments pose a safety hazard.
 Do Not Remove Covers: The cover should be removed by ElMeasure's
qualified personnel only. Opening the cover is dangerous, because some
areas inside the instrument have high voltages.
 External Connection: Securely connect the protective grounding before
connecting to the product under measurement or to an external control unit.
If you come in contact with circuit, make sure to turn OFF the circuit and
check that no voltage is present.
Index
1. Features - 2
2. Unique Features - 2
3. Wiring Diagram - 4
4. Key Functions - 6
5. LED Indications - 6
6. Display of Parameters - 7
7. Entering Configuration (Setup) Mode - 9
8. Clearing Parameters - 19
9. Enabling and disabling of Auto scrolling - 20
10. Multifunction Factor - 20
11. Installation Procedure - 21
12. Communication Register Map - 23
13. Application - 25
14. Technical Specification - 26
PG/LGP/R06/0113
1
1. FEATURES
l STAR (Wye)/ DELTA/1 Phase Programmable
l Universal Auxiliary (80 - 300 VAC / DC) supply
l PT ratio / CT ratio programmable including CT secondary
l True RMS measurement
l Active energy, positive energy accumulation & reverse Lock
l 'OLD' register to store the previously cleared energy value
l User configurable (Editable) password
l Simultaneous sampling of Volts & Amps
l Universal Voltage Input: 50 - 550 VAC (for UL 50-520 VAC)
and Current Secondary (0.05A to 5A) with overload of 20%
l Energy selection: Wh / VAh
l Simultaneous sampling of Volts & Amps

2. UNIQUE FEATURES
l 3/2 row, 6 digit displays on each row for better readability
l Optional Programmable relay output maximum 2
(up to six threshold parameters) and tripping time up to
180 seconds-LGP5310
l Two sure selectable parameters from basic (VLL, VLN, A, Hz) or
W, VA, or PF
l Auto scrolling in both upward and downward direction
l Auto-scaling of kilo, mega & giga decimal point
l Energy display programmable-counter based or resolution
based. Energy resetting at 999999KVAh*Multiplication factor
l Optional RS232 communication with module

2
Precautionary Measures to be taken while Wiring the Circuit:
Turn OFF the power to the circuit, when wiring the circuit. Connecting
or removing measurement cables while the power is turned ON is
dangerous.
Take special caution not to wire a current measurement circuit to the
voltage input terminal or vice-versa.
Strip the insulation cover of the measurement cable so that when it is
wired to the input terminal, the conductive parts (bare wires) do not
protrude from the terminal. It is recommended to use appropriate pre
lug after crimping the wire. Also, make sure to fasten the input
terminal screws securely so that the cable does not come loose.
Use cables with safety terminals that cover the conductive parts for
connecting to the voltage input terminals. Using a terminal with bare
conductive parts is dangerous if the terminal comes loose.
After connecting the measurement cable, attach the current input
protection cover for your safety. Make sure that the conductive parts
are not exposed from the protection cover.
Use the suitable star screw driver and apply optimum torque to
prevent damage to the meter terminals.

CAUTION : During normal operation of this instrument,

hazardous voltages are present at the rear terminals, which can cause
severe injury or death. These voltages are present throughout the
potential transformer (PT), current transformer (CT) auxiliary supply,
communication & Input / Output terminal. Installation, disconnection or
removal of the meter should be carried out only by qualified, properly
trained personnel, after de-energizing connected circuits. Improper
installation, including improper wiring and/or improper grounding will
void ElMeasure's warranty.

3
 R Y B N RY BN

A N A N
U U
X X

LOAD
LOAD

VB VB

VY
VY

RS 485

RECEIVED
RS 485
RECEIVED

VR
VR
S2

S2
S2
S2

Canadian Electrical Code, Part I.

S1
AB
S1
S1

AB
S1
3. WIRING DIAGRAM

S2
S2
S2

DELIVERED
AY

4
S1
DELIVERED

S1

AY
S1

S2 S2

S2
S2

S1

AR
LINE

S1
S1

AR
LINE

S1

Fig. 2 Fig. 1
Delta Connection (2E) Star Connection(3E)
3 Phase 3 Wire system 3 Phase 4 Wire system

Note: Wiring should be in accordance with the National Electrical Code and/or the
 RY BN R N

A N A N
U U
X X
LOAD

LOAD
VB VB

VY VY

RS 485 RS 485
RECEIVED

RECEIVED
VR VR
S2 S2

S2
S1
AB AB
S1 S1

S2 S2

S2

5
DELIVERED

DELIVERED

AY S1 AY
S1 S1

S2 S2
S2

S2

COM
2
COM

1
S1

S1

AR AR
LINE

LINE

S1 S1

Note: For DC Aux Voltage, +/- ve can be connected anyway.

Relay 1
Common
Relay 2
Common

Fig. 4 Fig. 3
Digital output Single Phase
Connection diagram Connection
4. KEY FUNCTIONS
In SET In RUN
Key (Programming) (Measurement)
mode mode

UP/Right To select the value and Up scroll pages

accept the value (it act to look at
as a Right key in different
programming mode) parameters
DOWN To edit the value/ system To scroll pages to
type down -ward in edit look at different
mode and scroll through parameters
the parameters

5. LED INDICATIONS:
LED status Meaning
KILO - ON Kilo
MEGA - ON Mega
KILO & MEGA - ON Giga
KILO & MEGA - OFF Direct reading
Minus (-) ON Lag/Minus
Minus (-) OFF Lead/Plus
Old - ON Old Readings (Cleared readings)

6
 LED status Meaning
I/O 1 - ON Relay tripped (programmed parameter
is out of range)

- Blink Reserved Pulse LED

- ON Communication ON

6. DISPLAY OF PARAMETERS:
DISPLAY Meaning
Voltage line to line

Voltage line to Neutral

Voltage RY Phase

Voltage YB Phase

Voltage BR Phase

Current Average

Frequency

Total VA

Watts Total

7
 DISPLAY Meaning
Power Factor

Active Energy Received

Load Hour

On Hours/Time

Power Factor R Phase/Y Phase/B Phase

Clear

VA - R Phase/Y Phase/B Phase

Parity

Identification number

Conversions of alphabets used (W)

WARNING : When using a modem interface between the host computer and
any remote device(s), ensure that the host computer is not used to set the
BAUD RATE parameter of any selected device outside the working range of
the modem. Doing so will cause that meter to cease communicating. Re-
establishing communication with that meter is possible through performing
the following:
1. Reset the baud rate of the remote device from its front panel to a
value within the working range of the modem.
2. Set the computer to communicate at the baud rate at which the
remote device has been set to communicate.
8
 7. ENTERING CONFIGURATION (SETUP) MODE

Step Range/Options/
Actions Display Reads
Comments
1 Press UP & Row 1: Press DOWN
DOWN keys with first digit “0” key to
together to blinking decrement the
enter SETUP Row 2: first digit to “9”
(SETUP, CLEAR) sequentially
Displayed. come to
digit “.1”
2 Press UP key Row 1: (Clear) Defines the
four times to Row 2: Blank clearing option for
accept the Row 3: blank the meter.
password. (throughout the
setup)
3 Press DOWN Row 1: Defines the
key to navigate Row 2: power system
(Element) configuration.
Options: STAR /
DELTA/ 1 Phase
Note: If any other password is already set move up and down key to reach the
right password

9
Step Range/Options/
Actions Display Reads
Comments
4 Press UP key Row 1: Blinks (selected mode
to select StAr/ dELt/1.Phase blinks)
STAR/DELTA/ Row 2: For selection press
1. PHASE down key
5 Press UP key to Row 1: selected
accept STAR/ mode
DELTA/1.PHASE Row 2:
6 Press DOWN Row 1: xxxx
key to navigate (415.0 -default/
next parameter factory set)
Row 2:
(PT Primary)
7 Press UP key Row 1: First digit
to set the PT blinking can be
primary value edited using
DOWN key.
Row 2:

CAUTION: To dismantle the meter remove the fuse from the

voltage connections and Auxiliary connection. Short the external links
for CT (S1 to S2).

10
Step Range/Options/
Actions Display Reads
Comments
8 Press UP key Row 1: Second Program Range for
to accept the digit blinking, can PT Primary :
edited value for be edited using 100V to 999kV
first digit. DOWN key. Press
UP key to accept
the edited value.
Continue the same
method till fourth
digit.
Row 2:

CAUTION : Before wiring, de-energize the PT secondary by

opening the circuit or removing the secondary fuse. Do not short the
PT secondary. All wiring must confirm to any applicable local electrical
codes/ engineering practices.

CAUTION : CT secondary circuits are capable of generating

lethal voltages and currents when open circuited with their primary
circuit energized. Standard safety precautions should be followed
while performing any installation or service on the device (e.g. shorting
CT secondaries, etc.)

CAUTION : Do not connect ground to the shield at both ends

of a segment. Doing so allows ground loop currents to flow in the
shield, inducing noise in the communication cable.

11
Step Range/Options/
Actions Display Reads
Comments
9 Press Row 1: Decimal Eg: To set 11.00kV
UP key point blinking. Set first four digits
Can be set at (1100)as explained
appropriate location above keep
using DOWN key. pressing DOWN
Ascertain the key to place
correct scale (Kilo/ decimal point at
Mega/Giga) is appropriate location
selected. Kilo/ USE UP/DOWN KEY
Mega/Giga is placed Letter K/M/G will
on the right hand indicate the Kilo/
side of the display Mega/Giga.
by Letter K/M/G.
Press UP key to
accept the edited
value.
Row 2 :

DANGER : PT secondary circuits are capable of generating

lethal voltages and currents with their primary circuit energized.
Standard safety precautions should be followed while performing any
installation or service on the device (e.g. removing PT fuses, etc.)

12
Step Range/Options/
Actions Display Reads
Comments
10 Press DOWN Row 1: xxxx Range: 50V to 550V
key to go to (415.0 -default/ If value set is above
the next factory set) the limit, display
parameter. Row 2: returns to the
(PT Secondary). maximum PT sec
Follow the value.
procedure as
described in steps
7 to 9.
11 Press Row 1: xxxx Program Range for
DOWN key (5.000-default/ CT Primary
factory set) 0.5A to 99kA
Repeat steps 7 to
9 to change the
settings.
Row 2 :
(CT Primary)

CAUTION : PTs are required for delta systems

NOTE: If value set is above this limit, display returns to the

maximum PT sec value acceptable.

13
Step Range/Options/
Actions Display Reads
Comments
12 Press Row 1: xxxx Range: 0.5A to 6A
DOWN key (5.000 -default/
factory set)
Row 2:
(CT Secondary).
Repeat steps 7 to 9
13 Press Row 1: Reverse lock - blocks
DOWN key Row 2: energy accumulation
Revers Lock in case the CT
polarity reverse
Option : NO/YES
14 Press Row 1: Arithmetic (Arth),
DOWN key (Vector harmonics) Vector harmonics
Row 2: (UEC.H). Vector
(Method of VA (UECt) can be
Selection). selected using
DOWN key.
15 Press Row 1: 1st digital output
DOWN key Row 2: parameter can be
selected using UP &
DOWN key.

14
Step Range/Options/
Actions Display Reads
Comments
16 Press Row 1: Range :
DOWN key Row 2: 0.000 to 999.9 Mega
17 Press Row 1: 2nd digital output
DOWN key Row 2: parameter can be
selected using UP &
DOWN key.
18 Press Row 1: Range :0.000 to
DOWN key Row 2: 999.9 Mega
19 Press Row 1: Range:
DOWN key Row 2: 1to 180 seconds
(digital output trip
delay time, default/
factory set :
3.000sec
20 Press Row 1: xxxx Defines the baud
DOWN key (9600 default/ rate.
factory set) Option :2400,4800,
Row 2: 9600,19.20k
(baud rate)
communication
speed.

15
Step Range/Options/
Actions Display Reads
Comments
21 Press Row 1: EUEn (even)/
DOWN key Row 2: odd(odd)/
no(no parity)
Internal
communication
error check
22 Press Row 1: Defines the (ID)
DOWN key Row 2: communications
(device ID) identification
number.1 to 247
23 Press Row 1: Range: 1000-9999.
DOWN key Row 2: CAUTION:
(Password user Password can be
definable). re-setted only at
CAUTION: the factory.
memorize the
Password. Use the
same Password for
next time.
Instruments will
reject other
Passwords.

16
Step Range/Options/
Actions Display Reads
Comments
24 Press Row 1: Energy value format
DOWN key Row 2: i.e., the energy
accumulated in the
meter to be displayed
in resolution (default)
or counter format.
25 Press Row 1: Pulse width defined
DOWN key Row 2: for pulse output
occurrence (if POP
option enabled)
Range: 50 to 500 ms
26 Press Row 1: Energy Selection
DOWN key Row 2: Option: Wh/VAh

27 Press Row 1: If “n”(no) is selected

DOWN key "Y" blinking. then Meter enters
28 Press into RUN mode
Row 1 : xxxxLL
DOWN key without affecting
Row 2 : xxxx A
any edited Values in
Row 3 : xxxx F
the setup

CAUTION : In counter mode energy accumulation is visible

depending on load.
Once the required parameter is programmed press the DOWN
key continuously till it reaches SAVE page directly.
17
 7.1 The List of parameters can be configured
and the range is given below
Sl.No. Parameter Default setup Range
1 Connection mode STAR STAR/ DELTA/
(ELEM) 1.Phase
2 PT Primary(PT.Prı) 415.0 100V- 999kV
3 PT Secondary 415.0 50V - 550V
(PT SEC)
4 CT Primary(CT.Prı) 5.000 0.5A - 99kA
5 CT SECondary 5.000 0.5A - 6A
(CT SEC)
6 VA selection UEC.H Arith (Arithmetic)/
(UA.SL) (Vector UECt (vector)/
harmonics) UEC.H (Vector
Harmonics)
7 Digital delay 3.000 1 to 180 seconds
8 Digital o/p 1 dSbL *
Parameter (d1.Pr)
9 Digital 1 1000 0.001 to
Threshold Limit 9999 × 106
(d1.Hi)
10 Digital o/p 2 dSbL *
Parameter (d1.Pr)
* S1.Ph, REV.A, DG[Over (VLL,A,F,W,Wh); Under (VLL,A,F,PF)
EB[Over (VLL,A,F,W,Wh); Under (VLL,A,F,PF)
Note: Programming is applicable as per displayed parameter.

18
Sl.No. Parameter Default setup Range
11 Digital 2 1000 0.001 to
6
Threshold Limit 9999 × 10
(d1.Hi)
12 Baud rate (bAUd) 9600 2400 to 19.2k
13 Parity (Prty) Even Even/ Odd/ no
14 Device Id 1.000 1.000 to 247.0
(dEV.Id)
15 Reverse lock(rEU.L) no Yes/no
16 Password (PWd) 1000 1000 to 9999
17 EnEr (Energy) rESL rESL /COUΠ
18 POP ON time 250.0 50 to 500
(POP.t) milliseconds
19 Energy Selection Wh Wh / VAh
(E.SEL)

8. CLEARING PARAMETERS:
To Clear parameters of the Little Genius Plus series from the front
panel, Press UP and DOWN Keys together, and 'Set.CLr' (Set-Clear) is
shown on the display. Enter the Password (default password is 1000.
Set up and clear has the same password) and it will display “CLr”.
Press UP Key for selecting (Integ Clear). Display will prompt to select 'y'
or 'n'. Press DOWN key for changing 'y' or 'n' and Press the UP key to
do the operation.

CAUTIONS : Once the data is cleared (except energy) the value

will not be retained.
19
 9. Enabling and disabling of Auto scrolling:
Enabling auto scrolling: Press UP key continuously for 5 seconds or
until display shows EnbL Auto.Sc for upward scrolling. Press
Down key continuously for 5 seconds or until display shows
EnbL Auto.Sc for downward scrolling.

Disabling auto scrolling: Press any key (UP/DOWN), display

show dSbL Auto.Sc and returns to normal mode.

10. Multiplication Factor

Energy Display programmable for counter based or Resolution
based

Multiplication factor for counter based energy mode

l Full Scale kW 0.4 4.01 40.1 400.1 4Mega 40 M 400 M
to to to to to to to
3 V Pri LL x A Pri / 1000 4.0 40 400 4,000 40 M 400 M 4000 M

l Multiplication Factor: 0.01 0.1 1.0 10 100 1000 10000

Note: 999999 kVAh × Multiplication Factor

Multiplication Factor is applicable only for designing energy reset.

20
11. Installation Procedure
Connection Diagram:
Connection Diagram for Little Genius Plus / Digital Output and RS 485

RS485

Note : Connections to the terminals

located at the rear side of the unit is
to be made by using preferably 12 to
Connection 2
14 SWG (2.6mm to 2.6mm )
2

from AMF
panel to industrial grade wire. Relay rating No
Changeover contact SPST. 250VAC / 30VDC @ 2
EB/DG
Amps resistive.
Relay 1 Common
Common Relay 2

Safety Requirments:
The warnings, cautions & notes specified in this guide shall be followed
strictly (see the all pages).
The specified safety regulations must be observed.
Use dedicated fuse or circuit breaker in the Voltage and auxiliary circuit
in all the elmeasure make meters for the safe operation.
Fuse shall be used after PT.
Fuse / circuit breaker is not part of the instruments (refer rare side of
the TB Label). Recommended to use by the customer for safety
requirements.
21
Mounting : The front bezel of the basic model is molded plastic.
Bezel dimensions is 96x96mm. Depth 55mm behind the bezel.
Side Clamp
92 mm

N
VR VY VB
92 mm

Panel
Cutout

AB
AY
AR
Side Clamp

Panel

After Installation

CAUTION : Use MCB to connect and disconnect the device for

auxiliary and measurement circuit.

22
12. COMMUNICATION REGISTER MAP:
This Communication map is for LG Plus. All the parameters
declared in the communication map are either float or unsigned
long and follows;
Standard : Modbus RTU protocol (Half Duplex)
Baudrate : 2400 / 4800 / 9600 / 19200
Parity : Even / Odd / No
Stopbit : 1/2
Modbus Function : 03 (Read holding register)

Sl.No. Parameter Data type Address

1 Watts Total float 40101
2 Watts R phase float 40103
3 Watts Y phase float 40105
4 Watts B phase float 40107
5 VAR Total float 40109
6 VAR R phase float 40111
7 VAR Y phase float 40113
8 VAR B phase float 40115
9 PF Ave. (Inst.) float 40117
10 PF R phase float 40119
11 PF Y phase float 40121

23
Sl.No. Parameter Data type Address
12 PF B phase float 40123
13 VA total float 40125
14 VA R phase float 40127
15 VA Y phase float 40129
16 VA B phase float 40131
17 VLL average float 40133
18 Vry phase float 40135
19 Vyb phase float 40137
20 Vbr phase float 40139
21 VLN average float 40141
22 V R phase float 40143
23 V Y phase float 40145
24 V B phase float 40147
25 Current Total float 40149
26 Current R phase float 40151
27 Current Y phase float 40153
28 Current B phase float 40155
29 Frequency float 40157
30 Wh Received float 40159
31 Load Hours Received Unsigned long 40217
24
 13. APPLICATION
It is a common phenomenon that the equipments/motors often break
down in any industry due to various reasons. Typically, the reasons could
be poor incoming power quality, improper/ floated earthing, Process
defects, loose connections in current route, poor safety measures,
unskilled operators, natural calamities (lightening, flood) etc., The
damages due to natural calamities is very hard to control by human
beings.

Process Integration
Integration of process parameters such as temperature, Oil level, RPM,
Pressure etc. giving greater flexibility to monitor them along with electrical
parameters.

Control Features
2 user defined potential free digital
output, upto 6 threshold parameters
with programmable trip time to
protect the equipment from electrical
abnormalities.

14. TECHNICAL SPECIFICATIONS

Parameter Range
Accuracy Class 1 (Default) IEC 61036, CBIP 88,
Class 0.5(Option)
Sensing/ True RMS, 1 Sec update time,
Measurement 2 Quadrant Power & Energy
25
14. TECHNICAL SPECIFICATIONS
Parameter Range
Input voltage 4 Voltage inputs (VR, VY, VB, VN),
Measuring Range: 50 to 520 VLL / 28 to
300 VLN Nominal @45 to 65 Hz
Programmable Range: Primary 100V to
999 kV & Secondary 50V to 550VLL
Burden 0.2VA Max. per phase and CAT lll
External Fuse Rating AXIAL, Voltage Rating VAC:250V;
Fuse Current:200mA;
Breaking Capacity:10kA @ 125VAC;
Fuse Size:5mm x 20mm;
Blow Characteristic: Slow Blow;
Body Material: Glass
Input Current Current inputs (AR, AY, AB),
Measuring Range: 0.05A to 5A (internal CT) /
“ <1V (SELV)” (external CT )
Programmable Range: Primary 0.5A to
99 kA & Secondary 0.5A to 6A
Overload With overload of 20%.
Burden 0.2VA Max. per phase
Aux-Supply 80 300V AC, 40-70Hz, 80 300V DC (Default)
(Control Power) 5VA Max and CAT ll
Burden AXIAL, Voltage Rating VAC:250V;
Fuse Current:200mA; Breaking Capacity:10kA
External Fuse Rating @ 125VAC; Fuse Size:5mm x 20mm;
Blow Characteristic: Slow Blow;
Body Material: Glass
26
 Parameter Range
Display Resolution 2/3 Row, 6 digits (10mm height)
CT PT Ratio Max 2000 MVA Programmable
Protection Class 3
Humidity 5% to 95% non condensing
Pollution Degree 2 (As per IEC 61010)
Altitude Below 2000 mts
Insulation Double Insulation ( As per IEC 61010-1)
Ingress Protection IP 51 As per IEC 60529
Operating Temperature -10OC to + 55OC (14OF - 131OF)
O O O O
Storage Temperature -25 C to +70 C (-13 F - 158 F)
Measurement Category CAT lll ( As per IEC 61010)
Wire Gauge 12-14 swg (2.6 to 2.0mm2) Factory wiring only.
(connecting wires) 2.5mm2 crimp terminals (U cut Lugs) with max
strip length of 4mm. Insulated or Bare shall be
used Torque 1N-m
Communication RS 485 serial channel connection Industry
standard Modbus RTU protocol
(RS232 optional)
Baud rate 2400 bps to 19200 bps (preferred 9600 bps)
Isolation 2000 volts AC isolation for 1 minute between
communication and other circuits.
Dimension Bezel 96 x 96 mm - Depth 55mm behind bezel
+2 +2
Panel Cutout 90 -0 X 90 -0 mm
27
TROUBLESHOOTING
Due to programming error, site conditions, some problems can cause the
Meter malfunction. The fault symptoms and their remedial action for
correction is given below.
1. If the display does not turn ON:
a) Check that there is at least 80 volts available to the power supply (L and N
connections) on the Aux supply terminals. If the above steps do not solve
the problem, Contact ElMeasure or your local ElMeasure representative
and report the problem and results of the test.
2. If the voltage or current readings are incorrect:
a) Check that the Connection mode (star/delta) is properly programmed.
b) Check that the voltage and current ratios are properly set.
c) Check the output of the CT's and PT's being used.
3. If the kW or Power Factor readings are incorrect but voltage and
current readings are correct:
a) Make sure that the phase relationship between voltage and current inputs
are correct by comparing the wiring with the appropriate wiring diagram.
b) CT reversal can be observed by either seeing the phase wise kW. Negative
kW is shown where the current polarity is reversed, need to be corrected.
Model where kW information is not available, you may check Amps Phase
angle.
4. If RS-485 communication does not work:
a) Check that the baud rate of the host computer/PLC is the same as Meter.
b) Check that the device ID of the meter are unique and should not replicate.
c) Check all communications wiring is complete.
d) Check that the number of data bits is set to 8, with one stop bit and even
parity.
If the symptom persists after performing the specified steps, or if the
symptom is not listed above, contact your local ElMeasure representative or
the technical support / customer support department.
28
WARRANTY AND REGISTRATION
Every product of ElMeasure is warranted for 18 months from the date of invoice for the defects in materials and
workmanship when products are used in normal specified conditions. The warranty is void to the product which has
been damaged due to improper installation, improper handling, improper connections, neglect, misuse, accident, and
abnormal conditions of operation and natural calamities or acts of god. Any attempt of dismantling and unauthorized
repair or modifications shall also render the warranty null & void.
1. Failure of products during warranty In India
Customer shall report the failure to the nearest ElMeasure contact point or dealer at the earliest once noticed. ElMeasure
shall replace the product failed due to workmanship or defects in materials against receipt of failed product. Burnt,
blown, damaged products are not covered under warranty and hence no replacements shall be given.
In the event of product un-available for replacement at ElMeasure or dealer, same shall be arranged at the earliest.
Replacement of product is solely at the discretion of dealer or the ElMeasure representative who receive the failed
product.
ElMeasure SE may on a case to case basis, recommend for the advance replacement of product mentioning the reasons
and justifications for doing so. Sales Manager shall approve advance replacement in genuine cases. The defective
product shall be collected and sent to ElMeasure factory within 30 calendar days. Non compliance shall result in
debiting cost of the product to the Customer.
Burnt, abused, damaged products shall be forwarded to ElMeasure's Service Center at Bangalore for investigation,
transportation pre-paid. Upon investigation, If found the rectification is possible, an estimation for servicing is sent to
the customer. Rectification shall be done on receipt of approval for the charges with advance payment only.
2. Failure of products outside warranty In India
The defective products shall be forwarded to ElMeasure Service Center at Bangalore for rectification, transportation
pre-paid. Upon investigation, estimation for servicing is sent to the customer. Rectification shall be done on receipt of
approval for the charges with advance payment only.
ElMeasure, as a policy, do not provide replacement for the products outside warranty.

For Distributor / Dealer's use only

Seal

Invoice No.: Date:

Elecon Measurements
A group of ElMeasure India Private Limited
HO & Unit-I
764, 4th Phase, 707, Yelahanka New Town, Bangalore - 560 064. INDIA
T : +91 80 2846 1777/744 F : +91 80 41272461
CS : +91 80 3290 4489 E : [email protected]
Unit-II:
Goutham Garden, No. 4, Veerapandi, Coimbatore - 641019 INDIA
T : 0422 2697200. TF : 0422 2695200 E : [email protected]
Unit-III
Plot No.: 323/19, Camp Road, Selaqi, Dehradun, UTTARANCHAL
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