HX 4600 Hardware Administration
Guide HX 4600
FEI-020
Contents
The HX 4600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation Site Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rack Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Server Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rack-Mounting Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Ventilation Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Cabling Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rack Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installing the Outer Rails on the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mounting the Appliance on the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Attaching Cables to the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Return Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing and Replacing a Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing and Replacing a Power Supply Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Appendices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Appendix 1: System Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Appendix 2: Product Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1| The HX 4600
The HX 4600
Compliance Number: FEI-020
The Trellix HX 4600 extends your ability to detect and block advanced malware on your endpoints on or off your premises. It
automates data collection among your endpoints to correlate events, providing you with better insight for the remediation and
prevention of advanced attacks.
The Front View
1. Information LED Alerts operator to several states:
Red, solid An overheat condition has
occurred
4 HX 4600 Hardware Administration Guide HX 4600
1| The HX 4600
Red, blinking at 1 Hz A fan has failed, check for an
inoperative fan
Red, blinking at 0.25 Hz A power supply has failed, check
for a non-operational power
supply
Red, solid, with Power LED Fault detected
blinking green
Blue and red, blinking at 10 Hz Recovery mode
Blue, solid UID has been activated locally
to locate the server in a rack
environment
Blue, blinking at 1 Hz UID has been activated using the
BMC to locate the server in a rack
environment
Blue, blinking at 2 Hz BMC is resetting
Blue, blinking at 4 Hz BMC is setting factory defaults
Blue, blinking at 10 Hz with BMC/BIOS firmware is updating
Power LED blinking green
2. LAN 2 LED Indicates network activity on a
LAN when flashing.
3. LAN 1 LED Indicates network activity on a
LAN when flashing.
4. HDD LED Indicates activity on the hard
drive when flashing.
5. Power LED Steady on Power on
HX 4600 Hardware Administration Guide HX 4600 5
1| The HX 4600
Blinking at 4 Hz Checking BIOS/BMC integrity
Blinking at 4Hz and "i" LED is blue BIOS firmware updating
Two blinks at 4 Hz, one pause 2 BMC firmware updating
Hz and "i" LED is blue
Blinking at 1 Hz and "i" LED is red Fault detected
6. Reset Button Reboots the system.
7. Power Button The main power switch applies or
removes primary power from the
power supply to the server but
maintains standby power. Unplug
the appliance before servicing.
8. Drive Device LED Each drive carrier displays two
status LEDs on the front of the
carrier.
9. Drive Device LED Each drive carrier displays two
status LEDs on the front of the
carrier.
Drive Carrier LED Indicators
The chassis includes externally accessible SAS/SATA drives.
Each drive carrier has two LED indicators: an activity indicator and a status indicator.
Meaning of Blinking
LED Type Color Blinking Pattern Pattern
Activity LED Blue Solid On Idle SAS/NVMe drive
installed.
6 HX 4600 Hardware Administration Guide HX 4600
1| The HX 4600
Meaning of Blinking
LED Type Color Blinking Pattern Pattern
Blinking I/O activity.
Off Idle SATA drive
installed.
Status LED Red Solid On Failure of drive with
RSTe support.
Blinking at 1 Hz Rebuild drive with RSTe
support.
On for five seconds, Power on for drive with
then off RSTe support.
Blinking at 4 Hz Identify drive with RSTe
support.
Blinking with two blinks Hot spare for drive with
and one stop at 1 Hz RSTe support
Green Solid Green LED Safe to remove NVMe
device.
Amber Blinking at 1 Hz Do not remove NVMe
device.
Chassis
1. Disk Drive Carrier: Each carrier can house a hot-swappable disk drive. A drive slot map displays the disk slot numbers on
top of the appliance.
2. Handle Release: Press this tab to release the handle. Use the handle to pull the disk drive carrier from the chassis.
The Rear View
HX 4600 Hardware Administration Guide HX 4600 7
1| The HX 4600
1) Power Supply 1 6) USB 3.2 Ports
2) Power Supply 2 7) IPMI Port
3) Serial Console Port 8) ether2 (RJ45) Management 2 Port
4) VGA Connector 9) ether1 (RJ45) Management 1 Port
5) USB 2.0 Ports
Power
• Power: Connect your power source to this port to provide power to the appliance. The appliance comes with one
redundant power supply unit for use if the primary unit fails.
I/O Ports
• Serial Console: Connect to this port to manage the appliance from your terminal.
• VGA Connector: Connect a monitor to this port to view the appliance's command-line interface.
• USB 3.2: These ports are USB 3.2 compliant.
• USB 2.0: These ports are USB 2.0 compliant.
Management Ports
• ether1 (RJ45): Connect your LAN to this port to enable remote access to the CLI and Web UI. The RJ45 connector is a
10/100/1000BASE-T port.
• ether2 (RJ45): Connect your LAN to this port to enable remote access to the CLI and Web UI. The RJ45 connector is a
10/100/1000BASE-T port.
• IPMI: Connect for access to out-of-band management functions, including power control, console redirection, and
appliance health status. The connector is a 10/100/1000BASE-T port.
8 HX 4600 Hardware Administration Guide HX 4600
2| Deployment
Deployment
The HX 4600 appliance is typically deployed in tandem with an HX 4600D appliance. The HX 4600 appliance manages Endpoint
Security Agents within the LAN. The HX 4600D appliance resides within a DMZ and manages remote endpoints. The diagram
below illustrates the typical deployment of Endpoint Security appliances.
It is not a requirement to deploy the HX 4600D appliance in the same network as the HX 4600 appliance. The HX 4600D can be
deployed in another network with its own Internet connection. As long as port HTTPS 6800 is open, the two Endpoint Security
appliances will be able to communicate securely.
Prerequisites
Before connecting the HX 4600 and HX 4600D appliances to your network, ensure that your network device provides
10/100/1000BASE-T Ethernet output.
Cabling
To connect the HX 4600 appliance to your network:
1. Connect one end of an Ethernet cable to the HX 4600 appliance’s ether1 port.
2. Connect the other end of the Ethernet cable to your LAN-facing switch.
To connect the HX 4600D appliance to your network:
1. Connect one end of an Ethernet cable to the HX 4600D appliance’s ether1 port.
2. Connect the other end of the Ethernet cable to your Internet-and-LAN-facing firewall.
HX 4600 Hardware Administration Guide HX 4600 9
3| Installation
Installation
This chapter provides information about the site requirements of your installation location.
Before You Begin
Follow the steps in this section before you install the appliance.
Before Opening the Box
• Review the Packing Slip contained in the plastic slip attached to the top of the box. Ensure the shipment contains the
correct appliance.
• Ensure the serial number listed on the Packing Slip matches the one specified on the sticker located on one side of the
box.
• If there appears to be damage to the box, file a damage claim with the carrier who delivered it.
Unpacking the Appliance
Carefully remove the appliance from the box in an area away from heat, electrical noise, and electromagnetic fields.
Ensure your box contains:
• The correct appliance model
• An accessory kit
• Online Documents Portal Referral
• A rail kit
Installation Site Guidelines
Follow these guidelines when you select an installation site:
• Leave enough clearance in front of the rack for its door to open completely without obstruction.
• Avoid environments that produce heat, electrical noise, and electromagnetic fields.
• Only install the appliance in a restricted access location such as a service closet or dedicated equipment room.
• Make sure the location is properly ventilated.
• Make sure there is sufficient space for air flow.
Rack Precautions
10 HX 4600 Hardware Administration Guide HX 4600
3| Installation
Trellix recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must
meet standard ANSI/EIA-310-C requirements.
Consider the following before installing your appliance in the rack:
• Ensure the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting
on them.
• In a single-rack installation, stabilizers should be attached to the rack.
• In a multiple-rack installation, the racks should be coupled together to increase their stability.
• Always make sure the rack is stable before extending a component from the rack.
• Only extend one component from the rack at a time—extending two or more simultaneously may cause the rack to
become unstable.
• Ensure your rack meets the safety requirements of UL 60950-1.
Warning
STABILITY HAZARD: The rack may tip over causing serious personal injury. To prevent injury:
• Before extending the rack to the installation position, read the installation instructions.
• Do not put any load on the slide-rail mounted equipment when the rails are extended in the installation position.
• Do not leave the slide-rail mounted equipment with the rails extended in the installation position.
Server Precautions
Trellix recommends reviewing the electrical and general safety precautions that came with each component you intend to install
in the rack.
Review the following before installing the appliance in the rack:
• Determine the placement of each component in the rack.
• Ensure there is a minimum clearance of six inches behind the chassis to allow for easy cable management.
• Install the heaviest component at the bottom of the rack first, then move up.
• Allow hot-swappable power supply units, disk drives, and transceivers to cool before handling them.
• Use a regulating uninterruptible power supply to protect your components from voltage spikes, power surges, and
failure during a power outage.
• Keep all of the rack's doors and panels closed when you are not servicing the components.
Rack-Mounting Precautions
Consider the following safety precautions when you install the appliance in the rack:
HX 4600 Hardware Administration Guide HX 4600 11
3| Installation
• Make sure the appliance is grounded at all times to prevent damage from electrostatic discharge.
• Use an electrostatic wrist guard when handling the appliance.
• At least two technicians should be involved to install the appliance safely.
• Trellix recommends only individuals with rack-mounting experience should install the appliance.
• Install the appliance in an environment compatible with the manufacturer's maximum recommended ambient
temperature (TMRA) for each component in your rack.
Power Requirements
The HX 4600 uses a 400 W power supply unit with an input rating of 100-240VAC / 6.0 – 3.0A | 200-240VDC / 3.4- 3.2A at 50-60
Hz.
Ensure your power source has sufficient electrical overload protection. In North America, connect the rack to a power source
with over-current protection that complies with UL 489. In Europe, the over-current protection must comply with IEC standards.
Ventilation Requirements
Ventilation and optimal location are essential to the proper operation of the HX Series appliance. Give the unit at least six inches
of space around ventilation openings so that adequate ventilation is possible.
The HX Series appliance draws air through the front and expels it out the back. Note the direction of the air intake and exhaust of
the other components in the rack to ensure safe ventilation of all components involved.
Cabling Requirements
The HX Series appliance ships with the following cables:
• (2) 6 ft AC power cord, SVT, 60oC, 3x18AWG (0.824mm2)
• (1) 6 ft null modem DB9 female serial cable
You must provide any additional cables required to connect your system to the network and other devices. Do not exceed the
maximum run length of the additional cables you provide.
Rack Installation
This section explains how to install your appliance in a standard 19-inch wide rack with the equipment provided. Because various
rack units are available, the assembly procedure may differ slightly from the following instructions. Refer to the installation
instructions that came with your rack.
Installing the Outer Rails on the Rack
1. Attach a short bracket to the front end of the right outer rail and a long bracket to the rear end of the right outer rail.
2. Adjust the length of the right outer rail to the size of the rack.
12 HX 4600 Hardware Administration Guide HX 4600
3| Installation
3. Attach the right outer rail to the right side of the rack using the screws provided.
4. Repeats steps 1-3 with the left outer rail.
Mounting the Appliance on the Rack
1. Align the rear of the inner rails installed on the appliance with the front channels of the outer rails installed on the rack.
2. Slide the appliance about halfway into the rack.
3. Press the rail-release notches down on both rails and slide the appliance fully into the rack.
4. (Optional) Further secure the appliance to the rack by inserting screws through the ears of the appliance and fastening
them to the rack.
Attaching Cables to the Appliance
1. Connect the HX Series appliance to one or more network devices using the cables appropriate to the deployment of your
choice.
2. Connect the power cable or cables to the power port or ports on the back of the appliance.
HX 4600 Hardware Administration Guide HX 4600 13
4| Replacements
Replacements
This chapter provides information about returning or replacing defective parts of your HX appliance.
Return Process
If you believe you have a defective part or system, you must first contact Trellix Technical Support, who will validate the claim. If
the part or system is defective, Technical Support will initiate a Return Materials Authorization (RMA) and guide you through the
process. For more information, visit https://www.trellix.com/en-us/support.html.
Note
Replacing the HX appliance requires manual configuration of the HX Bookmark ID to retrieve relevant IOCs in a timely
manner from the CM. See the Endpoint Security (HX) Server Deployment Guide for more information.
Removing and Replacing a Disk Drive
Follow these steps to remove and replace a disk drive:
1. Slide the bezel release tab to the right to unlatch it from the chassis.
2. Gently remove the bezel from the appliance to reveal the disk drives.
3. Locate the disk drive carrier that contains the failed disk drive.
4. Push the maroon button to release the latch handle.
5. Carefully pull the latch handle forward.
6. Pull the handle to slide the disk drive from its slot.
7. Slide the new drive into the empty slot. When the drive is fully inserted into the slot, push the latch handle in until it clicks.
Removing and Replacing a Power Supply Unit
Follow these steps to remove and replace a power supply unit (PSU):
1. At the rear of the appliance, remove the power cable from the failed PSU.
2. Press the release lever toward the handle in a pinching gesture to unlatch the unit and, while continuing to squeeze, pull
out the PSU.
3. Insert the replacement PSU in the slot and slide it in until it clicks into place.
14 HX 4600 Hardware Administration Guide HX 4600
5| Appendices
Appendices
This section includes all the appliance hardware specifications.
Appendix 1: System Specifications
The table below provides the technical specifications for the Trellix HX 4600
Component HX 4600 Specifications
Form Factor 1U Rack-Mount
Weight of Appliance 32.3 lbs
Weight of Packaged Appliance 39.3 lbs
Dimensions 17.2" (437mm) X 19.98" (507 mm) X 1.7” (43 mm)
(W x D x H)
Enclosure 1 RU, fits 19-inch Rack
Management Interfaces (2) 10/100/1000BASE-T Ports
Processor Intel® Xeon® E-2378 Processor (8 cores)
Memory 64 GB (2 x 32 GB)
Drive Capacity (4) 4 TB HDD, RAID 10, 3.5 inch, FRU
AC Power Supply Redundant (1+1), FRU, 400W with Input 100-240VAC /
6.0 – 3.0A | 200-240VDC / 3.4- 3.2A, 50-60 Hz
IEC60320- C14 inlet
Maximum Power Consumption 300 W
Operating Temperature 5° to 35° C (50°F - 95°F)
HX 4600 Hardware Administration Guide HX 4600 15
5| Appendices
Component HX 4600 Specifications
Maximum Thermal Dissipation 1024 Btu/hr
Relative Humidity Operational standard: 90% RH
Non-operational standard: 95% RH
Note:
The appliance box can work under 90% RH, and
can also be stored (powered off) at 95% RH for
a short period of time. It is not recommended to
store any electronics in high humidity places for
an extended period of time.
Appendix 2: Product Compliance Information
The Compliance Number for HX 4600 appliance is FEI-020.
The following table lists the electromagnetic compatibility (EMC), low voltage directive (LVD), safety, and other regulatory
standards met by the HX 4600 appliance.
EMC LVD/Safety Environmental/RoHS
EN 55032:2015/A11:2020, EN IEC 62368-1:2018+A11:2020 Directive 2011/65/EU
EN 55035:2017/A11:2020, UL 62368-1 CNS 15663
EN 61000-3-2:2014, CSA 22.2 No. 62368-1
EN 61000-3-3:2013 CNS 15598-1
BS EN 55032:2015 IS 13252 (Part-1)/IEC 60950-1
BS EN55035:2017
AS/NZS CISPR 32:2015
KS C 9832
KS C 9835
VCCI-CISPR 32:2016
FCC CFR 47 Part 15
CAN ICES-003
CNS 15936
*All current amendments
16 HX 4600 Hardware Administration Guide HX 4600
6| Technical Support
Technical Support
For technical support, contact Trellix through the Support portal:
https://www.trellix.com/en-us/support.html
Documentation
Documentation for all Trellix products is available on the Trellix Documentation Portal:
https://docs.trellix.com/
HX 4600 Hardware Administration Guide HX 4600 17
COPYRIGHT
Copyright © 2025 Musarubra US LLC.
Trellix and FireEye are the trademarks or registered trademarks of Musarubra US LLC, FireEye Security Holdings US LLC, and their affiliates in the
US and /or other countries. Other names and brands are the property of these companies or may be claimed as the property of others.
