QUESTION BANK- ENG1002
Part A [Memory Recall Questions]
1. Technical communication is not _______ writing, journalistic writing, or creative
literature. (C.O.NO.1) [Knowledge]
a) Figurative b) Poetic c) Factual d) Expressive
2. Technical communication focuses more on the ______ rather than language.
(C.O.NO.1) [Knowledge]
a) Content b) matter c) text d) information
3. Product descriptions can _______ your customer on the product.
(C.O.NO.2) [Knowledge]
a) amuse b) educate c) regale d) entertain
4. The process description can be ______________ or instructional. (C.O.NO.2)
[Knowledge]
a) informational b) traditional c) orthodox d) persuasive
5. Technical reports can be a powerful tools of ____________ . (C.O.NO.3) [Knowledge]
a) information b) persuasion c) instruction d) construction
6. Project reports gives regular updates about the_________of a particular ongoing
project.
(C.O.NO.3)
[Knowledge]
a) initiation b) progression c) submission d)
completion
7. A concise statement of the main points and conclusions in a longer document is
called _________. (C.O.NO.3)
[Knowledge]
a) an abstract b) a summary c) a report d) none of the above
8. __________________ is the process of making sense out of a collection of data that has
been processed. (C.O.NO.4)
[Knowledge]
a) Data Interpretation b) Date analysis c) Data visualization d)
none of the above
9. The process of bringing order and structure to collected data is
called_________________
(C.O.NO.4) [Knowledge]
a) Data Interpretation b) Date analysis c) Data visualization d) none of
the above
10. the type of a chart that visually displays data in a circular graph is a ___________ .
(C.O.NO.4) [Knowledge]
a) bar graph b) line graph c) pie chart d) tabular form
1. In the communication process, “Noise” is anything that has a ________ influence on
the message. (C.O.NO.1) [Knowledge]
a) disturbing
b) positive
c) transformative
d) neutral
2. Find out which one of the following statements about product description is true.
(C.O.NO.2) [Knowledge]
a) While writing product descriptions, the language must be complex and
ambiguous.
b) The paragraph format is the best choice while writing a product description.
c) The target audience needs to be identified for writing a good product description.
d) The focus should not be on the product benefits/ features.
3. The _____ is one of the simplest methods to understand any financial data and trading
data. (C.O.NO.4) [Knowledge]
a) Pie chart
b) Bar graph
c) Line chart
d) Tabular Form
4. In Product Descriptions, active language is used to ______ customers.
(C.O.NO.2) [Knowledge]
a) confuse
b) persuade
c) evade
d) deride
5. Which one of these components are not present within a line chart?
(C.O.NO.4) [Knowledge]
a) Label
b) Scale
c) Title
d) Column
6. An Abstract is considered to be the ______ of a technical report.
(C.O.NO.3) [Knowledge]
a) evidence
b) essence
c) proof
d) substitute
7. Which one of these technical reports are created to guide decisions?
(C.O.NO.3) [Knowledge]
a) Research report
b) Medical report
c) Financial report
d) Laboratory Report
8. ______ messages lead to iterations, a lot of back-and-forth, and waste of time and
effort on both ends. (C.O.NO.1)
[Knowledge]
a) Incomplete
b) Inconsiderate
c) Discourteous
d) Concise
9. A summary is generally _____ of the size of the technical report.
(C.O.NO.3) [Knowledge]
a) 1-5%
b) 15-20%
c) 5-10 %
d) 3-5 %
10. _______ refers to the process by which the sender translates his thoughts into a series
of verbal and non-verbal actions that he feels will communicate the message to the
intended receiver. (C.O.NO.1)
[Knowledge]
a) Decoding
b) Feedback
c) Transmission
d) Encoding
Part B [Thought Provoking Questions]
11. General communication is directed to the common man, no one in particular, but
technical Communication is aimed at a group of people. Distinguish the
difference between Technical communication and general communication.
(C.O.NO.1)
[Comprehension]
12. Technical description gives detailed information about constructional features,
composition, appearance, shape, size, working principle and actual working.
Elucidate the components of technical description. (C.O.NO.2)
[Comprehension]
13. One has to record the process, reactions and results accurately to arrive at a
convincing conclusion. These reports include different parts. Explain all the
sections of a laboratory report in detail. (C.O.NO.3)
[Comprehension]
14. These three processes- Data analysis, data visualization and Data interpretation-
are not usually linear – they don’t follow each other in an orderly process. Analyze
how do they support, inform and influence each other, resulting in data that are
rich and useful. (C.O.NO.4) [Comprehension]
11. Communication is important in all walks of life because we live and work with people.
Communicating the intended message clearly and effectively is an important skill.
Describe the 7 C’s of Communication. (C.O.NO.1) [Comprehension]
12. Explain the differences between Technical Communication and General
Communication.
(C.O.NO.1) [Comprehension]
13. A line chart provides a visual representation of data in the form of points that are
connected in a straight line. What are the different parts of a line chart? Explain.
(C.O.NO.4) [Comprehension]
14. Draw a table and highlight the five key differences between an Abstract and a Summary
of a Technical Report. (C.O.NO.3)
[Comprehension]
Part C [Problem Solving Questions]
15. The 7 C’s of Communication is a checklist that helps to improve the professional
communication skills and increases the chance that the message will be
understood in exactly the same way as it was intended. Discuss the role of 7 Cs
of communication with examples. (C.O.NO.1) [Application]
16. As manufacturers produce their products, they also have to think about the user
manual to go with it. This is important as it will help the consumers learn how to
use the product correctly. An operation manual template will contain relevant
guidelines. Prepare a user manual for a new Refrigerator that your company has
launched recently. (C.O.NO.2) [Application]
17. Assume that you have received a grant of Rs. 1,00000 for a minor project for a one
year tenure. You are asked to submit a yearly progress report to the Project Grant
Committee on your work progress, work completed, planned work, expenditure,
etc. Write a Progress Report. (C.O.NO.3)
[Application]Instructions:
- Focus on the structure, organization, language and style of Progress Report
- You can select a Project topic from your area of study.
18. The following table gives the percentage distribution of the population of five
states, P, Q, R, S and T on the basis of the poverty line and also on the basis of sex.
Study the table and answer the questions based on it.
(C.O.NO.4) [Application]
Proportion of Males and
Females
Percentage of
State Population below
Poverty Line
Above
Below Poverty
Poverty
Line
Line
M:F M:F
P 35 5:6 6:7
Q 25 8:5 4:5
R 24 1:2 2:3
S 19 3:2 4:3
T 15 5:3 3:2
Q1: What will be the number of females above the poverty line in the State S if it is known
that the population of State S is 7 million?
A) 3 million B) 2.43 million C) 1.33 million D) 5.7 million E) 1.61
million
Q2: If the male population above the poverty line for State R is 1.9 million, then the total
population of State R is:
A) 4.5 million B) 4.85 million C) 5.35 million D) 6.25 million E) 7.6
million
Q3: What will be the male population above the poverty line for State P if the female
population below the poverty line for State P is 2.1 million?
A) 2.1 million B) 2.3 million C) 2.7 million D) 3.3 million E) 3.4 million
Q4: If the population of males below the poverty line for State Q is 2.4 million and that for
State T is 6 million, then the total populations of states Q and T are in the ratio:
A) 1 : 3 B) 2 : 5 C) 3 : 7 D) 4 : 9 E) 5 : 12
19. The bar graph given below shows the sales of books (in thousand number) from six
branches of a publishing company during two consecutive years 2000 and 2001.
(C.O.NO.4) [Application]
Interpret data from the Bar graph and answer the following questions
i) Which Branch had the biggest increase in sales from the year 2000 to 2001
a. B1
b. B6
c. B4
d. B2
ii) What is the average sales of all the branches (in thousand numbers) for the year 2000?
a. 73
b. 80-
c. 83
d. 88
iii) Total sales of branches B1, B3 and B5 together for both the years (in thousand
numbers) is?
a. 250
b. 310
c. 435
d. 560
iv) What is the ratio of the total sales of branch B2 for both years to the total sales of branch
B4 for both years?
A. 2:3
B. 3:5
C. 4:5
D. 7:9
