Scribd
Upload
28 views

2.2 MOTIVATION

The document discusses the importance of motivation in management and leadership, highlighting human needs and various motivation theories such as those by Taylor, Mayo, Maslow, Herzberg, and McClelland. It also explores practical motivation methods, including financial and non-financial motivators, and how employee participation can enhance business activity. Additionally, it includes exam questions related to employee motivation and human resource management.

Uploaded by

Dr. A.H.Butt
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
28 views

2.2 MOTIVATION

The document discusses the importance of motivation in management and leadership, highlighting human needs and various motivation theories such as those by Taylor, Mayo, Maslow, Herzberg, and McClelland. It also explores practical motivation methods, including financial and non-financial motivators, and how employee participation can enhance business activity. Additionally, it includes exam questions related to employee motivation and human resource management.

Uploaded by

Dr. A.H.Butt
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

2.

2 Motivation
2.2.1 Motivation as a tool of management and leadership

• The need to motivate employees to achieve the objectives of a business

2.2.2 Human needs

• A simple explanation of human need

• How human needs may or may not be satisfied at work

2.2.3 Motivation theories

• The ideas of the main content theories (Taylor, Mayo, Maslow, Herzberg and McClelland) and process theory
(Vroom)

2.2.4 Motivation methods in practice: financial motivators, non-financial motivators

• The theories in practical situations

• Different payment methods: time based, salary, piece rates, commission, bonuses, profit sharing, performance-
related pay, fringe benefits

• Different types of non-financial motivators: training, opportunities for promotion, development, status, job re-
design, team working, empowerment, participation, job enrichment

• Ways in which employees can participate in the management and control of business activity

Q4, 9609/12 Paper 1 Business Concepts 1 October/November 2024

Analyze one-way employee development could be used by a business to encourage intrapreneurship. [5]

Q6, 9609/11 Paper 1 Business Concepts 1 October/November 2024

(a) Analyze two reasons why an employee’s human needs may not be satisfied at work. [8]

(b) ‘Non-financial motivators are the most effective methods of motivating a hotel’s employees.’ Evaluate this
view. [12]

Q6, 9609/12 Paper 1 Business Concepts 1 May/June 2024

(b) ‘Work-life balance is the most important human resource management (HRM) factor for employee welfare
in a local bus service.’ Evaluate this view. [12]

Q5, 9609/12 Paper 1 Business Concepts 1 October/November 2023

(a) Analyse two methods that a business could use to help employees satisfy their self actualisation needs, as
defined by Maslow. [8]
Q6, 9609/11 Paper 1 Business Concepts 1 October/November 2023

(a) Analyze two ways a business could use employee participation in the management of business activity. [8]

(b) Evaluate whether McClelland’s three needs theory is the best way to meet employee needs in a software
business. [12]

Q2, 9609/13 Paper 1 Business Concepts 1 May/June 2023

(b) Explain how one human need may be satisfied at work. [3]

Q6, 9609/13 Paper 1 Business Concepts 1 May/June 2023

(b) ‘A motivated workforce is the most important factor for the success of a low-price airline.’ Evaluate this
view. [12]

Q6, 9609/01 Paper 1 Business Concepts 1 For examination from 2023

(a) Analyze two possible disadvantages to a business of using performance-related pay to motivate its
employees. [8]

You might also like