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Jugl Catalog 3 - Copy

The document outlines a roadmap for improving order management through efficient allocation, real-time updates, and customer engagement. It emphasizes the importance of keeping customers informed about their order status and utilizing visual documentation for transparency. Additionally, it highlights the benefits of gathering feedback to enhance service quality and reduce support calls.

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karanramesh200222
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6 views8 pages

Jugl Catalog 3 - Copy

The document outlines a roadmap for improving order management through efficient allocation, real-time updates, and customer engagement. It emphasizes the importance of keeping customers informed about their order status and utilizing visual documentation for transparency. Additionally, it highlights the benefits of gathering feedback to enhance service quality and reduce support calls.

Uploaded by

karanramesh200222
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Supercharge Your

Order Management
Roadmap to a Better Order Management
Assign to Update Order Complete &
Employee Status Review
Allocate orders to the Continuously update the Finalize the order, mark it
01 appropriate team 03 order status as it 05 as complete, and gather
members for immediate progresses through each customer feedback for
action. stage. improvements.

Order Inform Upload


Creation Customer Documentation
02 04 06
Generate and detail new Share order details with Add photos and videos to
orders, capturing all the customer to keep document progress and
essential customer and them informed and ensure transparency.
product information. engaged.
Did your clients want to know
the status of their order?
Ask Jugl to share the digital order link with your
clients, so they can check the status at their
convenience without the need to call and inquire.

95% of Customers prefer to be kept


95% informed throughout the order
process.
Stay Updated Anywhere, Anytime

Know the Order Status on


Desktop or Mobile: Access order
information seamlessly across all
devices.

360-Degree View of the Order:


Get a comprehensive view of each
order's progress and current
stage.
Assign Order Status
Order Assignment and Status Updates: You can assign
orders to specific departments or individual employees. As
the order progresses, the assigned team members can
update the status, ensuring real-time tracking and smooth
workflow management.

Process Checklist Visibility: Each order can include a


detailed process checklist. This checklist is accessible to
customers, allowing them to monitor the progress of their
order and stay informed at every step of the process.

60% of Support Calls can be


reduced by offering real-time
order progress updates.
Upload Progress
Pictures, Videos, &
Documents
Visual Documentation: Capture and upload images and
videos at various stages of the order process. This visual
evidence provides clear, real-time updates and can serve as
proof of work, ensuring transparency and accountability.

Detailed Records: Maintain comprehensive documentation


by attaching relevant files, such as contracts, invoices, and
inspection reports. These records not only track the order's
development but also facilitate efficient communication and
problem resolution if needed.

80% 80% of Customers feel more confident in their purchase


when they can monitor the progress of their order.
Gather Valuable Insight
Keep Feedback About the Experience.

Collect Feedback: Gather client feedback via surveys and direct


communication to understand satisfaction levels and areas for
improvement.

Implement Improvements: Analyze feedback to identify


recurring issues and enhance service quality, driving continuous
improvement.

75% of Customers expect businesses to offer real-


time tracking of their orders.
WITH

TAKE CONTROL
OF YOUR BUSINESS OPERATIONS
Ready to streamline your operations and enhance efficiency?
Experience how Jugl can transform your order management and
business processes today.

Contact us now and see the difference Jugl can make!

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