Contents

1. Basic terms and definitions

2. General provisions
3. General Betting Rules
1. Basic terms and definitions

These Betting Rules and the Bookmaker work rules of Realbet Limited Liability Partnership
(hereinafter referred to as the Rules) are developed in accordance with the Law of the Republic of
Kazakhstan "On Gaming Business" binding on participants' bets and the bookmaker's offices of
Realbet Limited Liability Partnership (hereinafter also – Realbet LLP and / or Bookmaker).

Name of the Bookmaker: Realbet Limited Liability Partnership or Realbet LLP.

The address of Realbet LLP: 040800, Republic of Kazakhstan, Almaty region, KapchagayCA, the city of
Kapchagay, Seifulina street, building number 1А.

Bank details of Realbet LLP: IIC KZ53601A861018090901 in Halyk Bank JSC, BICHSBKKZKX.

Business identification number of Realbet LLP: 190240027302.

Internet resource of Realbet LLP: www.1xbet.kz.

Information of the license for Realbet LLP: License for the bookmaker activities No. 22020324, issued
on 02.11.2022 by the Government Institution "Committee of Tourism Industry of the Ministry of
Culture and Sports of the Republic of Kazakhstan". Ministry of Culture and Sports of theRepublic of
Kazakhstan. The license is valid until 29.11.2029.

These Rules apply both to the clients of the 1xBet website and to the clients of all betting shops of the
1xBet Betting Company.

the amount of money transferred by the Client to the Bookmaker and

Bet - being the main condition for participation in betting in accordance
with these Rules

Outcome - the result of the event (events) on which the bet was placed

Bidder (Client) - an individual participating in a bet. The Betting

Participant (Client) may only be a capable person who has reached the
age of twenty-one years, has the right to participate in the Betting in
accordance with the legislation of the country in which it is located,
Client -
and has also expressed its consent to the terms of these Rules. A bet
participant (Client) cannot be a person who is in any way limited in
participation in the bet, in accordance with the current legislation of
the Republic of Kazakhstan

a set of events, the possible outcomes of these events, the odds on

Sports - possible outcomes of these events, their date and time, after which
the Bookmaker stops accepting bets on outcomes of these events

it is the match duration in accordance with the competition rules for

the sport, including the time added by the referee. Regular match
Regulation time -
time does not include extra time, overtimes, penalty series, shootouts,
etc.
 close Client's relatives (parents, children, adoptive parents, adopted
children, full and half brothers and sisters, grandfather, grandmother,
Participant’s grandchildren), spouse, close relatives of the spouse, as well as
(Client’s) affiliated - individuals in partnership or friendly relations with the Client, or other
persons persons who, due to certain reasons (circumstances), are able to
influence the Client's actions and/or decisions, or vice versa – whose
actions and/or decisions the Client is allowed to influence

Hardware-software hardware and software complex as a set of software and hardware

-
complex (HSC) providing information processes

a risk-based agreement between the Bettor and the Bookmaker on

Wager -
outcome of an event in which they do not participate

surname, name, patronymic (if any); age; year, month, date and place
of birth; sex; citizenship; information of the legal address and
residential address; data of the identity document (series, document
number, authority that issued the document, date of issue of the
document, individual identification number (for citizens of the Republic
Personal data -
of Kazakhstan and persons holding a residence permit of the Republic
of Kazakhstan), photo, video and other data); contact information (e-
mail, phone / mobile number, etc.); and any other information relating
to the Client's identity provided to the Bookmaker and allowing to
identify the Client

the personal account of the Client opened by the Bookmaker to keep

Account - track of funds received from the Client, to make bets and other
operations required to participate in betting and pay out the winnings

the process when the Client provides the Bookmaker with his/her
Registration - Personal Data for registration through the hardware and software
complex and opening an Account to gain access to betting

premises, which, in accordance with Article 11 of the Law of the

Republic of Kazakhstan "On the Gaming Business", is located in the
Almaty region on the coast of the Kapshagai Reservoir and / or in the
Burabay district of the Akmola region within the territories determined
Betting shop - by local executive bodies, where the Bookmaker bets with its Clients
and takes bets and pays out winnings on them, presents information
of bets taken, paid and unpaid winnings, and also provides an
opportunity to observe the development and outcome of an event on
which bets were made

A win is a property benefit paid to the Client (debited from the Account
Win - in favor of the Client) upon the occurrence of the result of a bet
provided for by the Rules established by the Bookmaker's Office

website, mobile and/or desktop application or other software of the

Website - Betting Company allowing the Client and the Company to enter into a
Bet.
2. General provisions
1. 1xBet.kz is owned and operated by Realbet Limited Liability Partnership under thelicense No.
22020324 dated November 2, 2022. The license was issued by the Government Institution
"Committee of Tourism Industry of the Ministry of Culture and Sports of the Republic of
Kazakhstan", Ministry of Culture and Sports of the Republic of Kazakhstan.
2. The bookmaker accepts bets on the basis of coefficients calculated by the hardware and
software complex, and only for upcoming real events taking place within the framework of
sports competitions held by accredited sports federations or under the auspices of international
sports organizations, federations, committees.
3. Bets are accepted from citizens of the Republic of Kazakhstan who have reached the age of 21
or citizens of other states who have reached the age of majority in their jurisdiction (in this
case, the age must be over 18 years old), who agree with the Rules for accepting bets offered
by the Bookmaker.

4. The following individuals are not allowed to place bets:

• from citizens of the Republic of Kazakhstan who are under 21years of age at the time of
placement;
• for persons included in the Unified Register of Debtors
• individuals who directly participate in the events being betted on (e.g. sportspeople, coaches,
referees, club owners or club management, or other individuals who can influence the outcome
of the event), as well as any individuals acting on their behalf or affiliating with them;
• individuals representing other bookmakers;
• individuals who are prohibited from entering into a contract with a bookmaker subject to the
effective legislation.

5. The bet participant shall be responsible for violation of clauses 3, 4 hereof. In case of violation
of these Rules, the Betting Company shall reserve the right either to refuse to pay any winnings
or return the deposited amounts, as well as to cancel any bets. The Betting Company shall not
bear any responsibility concerning the moment when exactly it became aware that the Client
belongs to one of the listed categories. This means that the Betting Company shall have the
right to take these measures at any time after it becomes known that the Client is one of the
mentioned persons.
6. The Betting Company shall have the right not to take bets from clients who do not comply with
these Rules. The Betting Company reserves the right to refuse the Client to make any type of
bets if the Client violates social norms of behavior and public order.

7. The Betting Company reserves the right to refuse to take a bet from any person in cases that do
not contradict the legislation of the Republic of Kazakhstan.

8. LLP "Realbet" in accordance with the provisions of the tax legislation of the Republic of
Kazakhstan, being a tax agent, before the payment of Winnings to the Client, taxable at the
source of payment, has the right to withhold the amount of the Client's individual income tax at
the established rate of 10 (ten) percent of the amount of Winnings. In other cases, LLP "Realbet
" the right, at its discretion, to pay individual income tax for the Client to the tax authorities of
the Republic of Kazakhstan

9. The Betting Company shall take bets based on the rates calculated by the hardware and
software complex and only on upcoming real events taking place within the framework of sports
competitions held by accredited sports federations or under the auspices of international sports
 organizations, federations, and committees.

10. Payment of winnings to betting participants shall be made within 3 (three) calendar days from
the date of official publication of the results for the last event indicated in the bet slip.
11. Winning bet slips are valid for receiving winnings within thirty (30) calendar days from the date
of the event specified in the bet slip.

12. When accruing winnings, the bettor shall check the correctness of winnings, and in case of
disagreement on the accrued winnings to notify the Betting Company about this indicating
his/her account number, date, time, event, amount, selected event outcome, odd and reasons
for disagreement with accrued winnings. All claims for accrued winnings, except for bets
provided for in clauses 9.38, 9.50 hereof, shall be accepted within ten (10) calendar days.
Claims for accrued winnings concerning bets provided for in clauses 9.38, 9.50 hereof shall be
accepted within seventy two (72) hours. The claim shall be accompanied by documents
confirming and justifying the statements stated in it. In the absence of sufficient grounds to
justify the demand specified in the claim, the claim shall be returned without any process.

13. A bet placed by the Client shall be deemed won if all outcomes specified in such bet have been
predicted correctly.

14. The terms for accepting bets (odds, handicaps, totals, maximum bet limits, etc.) can be
changed after any bet, while the terms for previously placed bets shall remain unchanged.
Before entering into arrangement, the Client shall check all changes in the current market.

15. Bets placed on events that have already taken place and the outcome of which is known to the
Client at the time of the bet can be calculated by the Betting Company at odds of 1.
16. Subject hereto, in the event of a disagreement between the Client (contract party) and the
Betting Company on issues related to fulfillment and implementation of betting arrangement
between the Client (contract party) and the Betting Company, including payment of winnings,
events outcome, odds, issues of other material terms of the arrangement, as well as
recognizing arrangement as not concluded or void, the parties shall establish a mandatory
claim procedure for resolving the disagreements (pre-trial procedure).

17. Under the pre-trial dispute settlement procedure, a party claiming the violation of its rights shall
be obliged to submit a corresponding written claim to the other party. If the addressee of this
claim is the Betting Company, the claim shall be submitted at its location (legal address)
specified in the relevant constituent documents of the Betting Company. If the addressee of
claim is the Client (contract party), the claim shall be sent to his/her place of residence (or place
of stay).

18. The claim shall be filed within ten (10) days from the day when the person found out or should
have known about the violation of his/her right. The claim shall be accompanied by documents
confirming and justifying the statements stated in it. In the absence of sufficient grounds to
justify the demand specified in the claim, the claim shall be returned without any process.

19. If an employee makes an error while taking a bet (obvious misprints on the list of events,
inconsistency of odds between offered sports of bets and the bet, etc.), if there is evidence of
an unsporting fight, in case of deviation from these Rules when taking bets, as well as in case of
other arguments confirming the incorrectness of bets, the Betting Company reserves the right
 to declare bets invalid under such conditions. These bets shall be paid out at odds of 1.

20. If an obvious mistake was made in the odds calculated by the hardware and software complex
of the Betting Company, such a bet shall be settled in accordance with the final result at the
correct odds.

21. If the receiving party fails to consider a claim within the established timeframe, a party claiming
the violation of its rights shall have the right to apply to the appropriate court at the location
(legal address) of the Betting Company.

22. In case of amendments in these Rules, Clients shall be notified about this accordingly. Bets
taken after the specified date are subject to the amended Rules. The terms for previously
placed bets remain unchanged.

23. The Client shall be responsible for the secrecy of his/her password and account numbers
received during registration. All bets registered with the Betting Company are valid.
Cancellation of bets is possible only according to these Rules. If the Client's login or password
becomes known to third parties, the Client shall notify the Betting Company’s administration
and change the login and password on his/her account and e-mail to stronger ones. You must
not disclose any cash withdrawal codes or codes for changing your phone number to any third
party.

24. Under no circumstances the 1xBet Betting Company shall be liable to the Client for any indirect,
incidental or collateral loss or damage (including lost profits), even if it was notified of the
possibility of such loss or damage.
25. The connection failure during the receiving confirmation for the bet shall not be a reason for its
cancellation.

26. Placing a bet acts as proof that the Client agrees to and accepts these Betting Rules.

27. Bets shall be settled and winnings shall be determined based only on the results declared by
the Betting Company. Any claims concerning the results shall be considered together with
official documents from the relevant sports organizations, federations and committees.

28. If a participant (client) of a bet and / or affiliated persons commits illegal actions provided for by
the Criminal Code of the Republic of Kazakhstan and/or unfair actions in relation to the Betting
Company (for example: using a multi-account, software for automating bets, playing in
arbitration situations, not using a betting account for bets, abuse of loyalty programs, receipt of
material benefits by the betting participant and/or affiliated persons from the commission of
electronic payment systems or other agency and payment commissions/fees, etc.), the Betting
Company reserves the right to prevent such actions by:

• Bets cancellation;

• blocking the Client's account, including during the proceedings in the judicial and law
enforcement agencies;

• closing the Client's account with or without a refund, if the amount of losses incurred by the
 Betting Company as a result of the Client's dishonest actions will be equal to or exceed the
amount of the Client's account balance, or the Betting Company decides not to compensate the
Client's losses on payment commissions systems or other agency and payment
commissions/fees when depositing and/or withdrawing funds to the Betting Company’s account
(from account);

• appeals to the judiciary for protection of its rights;

• appeals to law enforcement agencies on the fact of committing by such a Client and/or
affiliated persons illegal actions provided for by the Law of the Republic of Kazakhstan.

Client’s account balances in the above situations are subject to return based on the results of
proceedings in the above authorities. At this, the balance amount shall be determined without
taking into account dishonestly received income.

Multi-accounting (multi-account) – registration by one Client of more than one account on

the Betting Company’s website including under fake or other's personal data. In the context of
these Rules, Multi-Accounting or the use of a Multi-Account also implies the placing bets by one
Client on two or more accounts.

Arbitration situation – is an opportunity to place bets on all possible results of competition in

different bookmakers and make a profit regardless of the outcome of competition. In the
context of these Rules, Arbitration situation also means the Client's actions of simultaneously
placing bets on all possible outcomes of any sporting event with odds that guarantee him/her a
profit, regardless of what the outcome of such an event will be.

29. The Betting Company does not accept claims regarding discrepancies in transliteration
(translation from foreign languages) of team names, players' names, and competition venues.
All information in tournament title is given for convenience only. Possible errors in this
information do not constitute a reason for a refund.
30. Each registered Client can have only one account. At the same time, the Betting Company's
condition applies on the site that one account per a family (all relatives), one address, email
address, credit / debit card number or IP address. It is forbidden to use the same bank card by
different clients. The administration of the Betting Company reserves the right at any time to
additionally request the Client's data (passport data, residence, registration, etc.) and to go
through a video conference.
31. A registered Client cannot re-register as a new client (with a new name, a new email address,
etc.). In case of confirmation of the re-registration (including under a new name), provision of
other people's, invalid, forged documents (including those modified with various software and
graphic editors), the administration reserves the right to invalidate bets made from such an
account. In case of refusal from the verification procedure, the administration shall have the
right to invalidate the bets. The administration also reserves the right to block such an account
(re-registered account) for duration of proceedings (up to 2 months). At the Client's request, the
Betting Company can allow an individual exception. An answer to the user after the video
conference can be provided within 5 business days, however, if the Client fails to appear for the
videoconference procedure within 30 calendar days from the date of scheduling the
videoconference, the Bookmaker has the right to close the gaming account and cancel all bets
made on this account.
32. The Betting Company reserves the right to close the betting account and cancel all bets placed
on this account, if it is discovered that

• at the time of betting, the Client had information of the result of selection;
 • the bettor had the opportunity to influence the outcome of event being a direct match
participant (athletes, referees, coaches, etc.) or a person acting on their behalf;

• bets are made by a group of bettors acting in concert (in syndicate) in order to exceed the
limits set by the Betting Company;

• one bettor has several betting accounts (multiple registration);

• the bettor is suspected of using special software or technical means to automate the betting
process;

• any dishonest methods of obtaining information or circumventing the restrictions set forth by
the Betting Company were used;

• a bettor or other persons have used one device to enter to several betting accounts.

Client's account balances in the above situations are subject to refund after the completion of
proceedings. In this case, the balance amount shall be determined without taking into account
dishonestly received income.

33. In connection with the frequent cases of various types of fraud, registration of several accounts
by one user, repeated violations of the Betting Company rules by users, the Betting Company
reserves the right to the process of confirming the owner's identity via videoconference. At the
same time, the Bookmaker reserves the right to close the gaming account and cancel all bets
made on this account if the Client fails to appear for the video conference procedure within 30
calendar days from the date of scheduling the video conference.
34. If the security service of the Betting Company has doubts about the bettor's identity or about
the reliability of information provided (address, credit or debit card, other data), they have the
right to request any documents at the Betting Company's choice confirming the Client's
identity, and other data given by the Client, as well as cancel any payments until all information
are verified. Verification of documents can take up to 72 hours from the moment the documents
are received. If it is proved that the information received is not reliable, then the Betting
Company shall have the right to cancel all bets for an indefinite period and suspend all
monetary settlements.
35. The account owner shall confirm / agree that all operations in the account are performed by
him/her independently. If operations on the account are performed by third parties, then the
owner shall be solely responsible for access to the account. The Bettor shall be solely
responsible for violation of this provision and for any other false personal data.

36. The Betting Company reserves the right to update the text of Rules and add new rules at any
time. At this, new rules or a new edition of rules shall come into force and be applied
immediately after publication on the website.

37. What is gaming addiction? Problems with participation in betting are associated with mental
health problems such as depression, anxiety, suicide; it also affects family relationships, work
and academic performance, and can lead to bankruptcy and crime.
Betting should be fun, not a way to make money.
Betting is entertaining, breathtaking fun. Unfortunately, in some cases, participation in such
entertainment can lead to some problems. We care about our users and make every effort to
ensure the safe and secure use of our site without any consequences.
We do not advertise our products and services to young and vulnerable people.
38. Underage gambling. The Betting Company does not allow minors (under the age of 21) to
participate in betting. We do everything possible to prevent violation of this rule. We guarantee
that our advertising, sponsorship and marketing does not contain information aimed at
attracting minors to the website. If you share a computer with a minor (under the age of 21),
you must be sure that he/she does not have access to your logins, passwords and bank details.

There are programs limiting access to gambling, for example, NetNanny and Cyber Patrol.

We continuously perform appropriate age verification checks to ensure that all of our bettors
are of legal age (21 years old).

• In some cases, our checks may not be able to confirm the bettor's age, and in such cases, we
have to ask you for additional information to confirm that you are of legal age (21 years).

• The access to a personal account may be limited and the funds frozen until additional
information is provided and the fact of legal age (21 years) is clearly confirmed.

• The bettors must understand that they are the guarantors of legal registration at 1xBet.kz.

39. Prevention against gambling problems. Any advertising campaigns and announcements do
not mislead users and do not distort the essence of services provided to potentially vulnerable
bettors. Bettors are alerted to the chances of winning and potential risks. Services are subject
to payment amount, and excessive costs are discouraged.

Please answer the questions below. If you have answered "yes" to all of the questions, you are
likely to have a gambling problem.

• Do you have any uncontrollable expenses?

• Do you borrow or steal money to keep gambling?

• Have you noticed that you spend less time with your family?

• You began to react negatively to the opinions of others regarding your online gambling

• Do you feel a loss of interest in hobbies or leisure activities?

• Do you feel depressed or even suicidal due to gambling failures?

• Have you ever lied to hide the amount of money betted or the time you spent gambling?

It's never too late to admit that you have a problem and fight it. We value our clients and in no
case will we facilitate this illness.

Please read the following information to help you reduce your risk of gambling problem:

• Do not consider gambling as the main source of income

• Set limits on the time and money you expect to spend, and not break them

• Please do not gamble if:

· You are under the influence of alcohol or any other substance

· You feel depressed

• Only bet the money you can afford to lose.

Resist a temptation to chase losses.

Information of locations and contact phone numbers of specialists (institutions, organizations,

services) to which the Betting Company's Clients and their close relatives can contact to receive
psychological assistance needed because of excessive passion for gambling and betting:

1. RF «Renaissance»

• Phone: + 7 700 7000 328

• Email: [email protected] •

• Address:

· Astana city, Shashu lane, 15

· Astana city, Bozbiik Street 23

2. Amanat Rehab Treatment and Rehabilitation Center

• Phone: +7 (771) 748 71 72

• Web: https://amanatcenter.kz

• Email: [email protected]

• Address:

· Republic of Kazakhstan, 050059, Almaty, st. Makataeva 12

3. Addiction Treatment Clinic "Free People"

• Phone: +7 707 317-77-94, + 7-727-317-77-94

• Khodak Vladimir Pavlovich, problem gambling specialist

• + 7-747-317-77-94 (WhatsApp only)

• Gordeev Anton Evgenievich, Director

• Address:

· Almaty Zharokova str., 286V

4. «Sober Road» Rehab Treatment and Rehabilitation Center

• Phone: + 7 700 911 90 05

• Email: [email protected]

• Address:
 · Astana city, st. Evgeniya Brusilovsky, 24/1

· Almaty city, Astana microdistrict, 21

40. Self-exclusion:
A citizen of the Republic of Kazakhstan who has reached the age of twenty-one may
independently limit himself in participating in a bet for a period of six months to ten years. An
application for restriction of participation in betting is submitted to the authorized body for
inclusion in the list of persons limited in participation in gambling and (or) betting.
The application must contain:
- last name, first name, patronymic (if it is indicated in the identity document),
-the data of the identity document,
- the period of restriction on participation in gambling and (or) betting,
- a personal or electronic digital signature.

The submitted application is non-refundable or revocable.

Also, the Client, a non-resident of the Republic of Kazakhstan, can independently limit himself in
participating in the bet, for any period, by personally submitting a written application in any
form. The application for restriction of participation in the bet is submitted by the Client
personally at the legal address of the Bookmaker's office or through the e-mail specified during
registration on the website www.1xbet.kz , with the attachment of a photo (selfie) of the above
statement in hand, and must contain:
- Client's full name;
- Data of the Client's identity document;
- The time limit for participation in the bet;
- The Client's personal signature.
The Betting Company shall not take bets from Clients included in the list of persons restricted in
participation in gambling and (or) betting, in accordance with the current legislation of the
Republic of Kazakhstan.

41. In case of suspicion of the unsportsmanlike nature of matches, the Betting Company shall have
the right to block bets on a sporting event until the final conclusion of the international
organization, and to cancel the bets if the unsportsmanlike game is a proven fact. These bets
shall be paid at odds of 1. The Betting Company shall not be obliged to provide the bettors with
evidence and conclusions.
42. If the betting account has not been used for 3 months, the Betting Company reserves the right
to block it. To unblock this account, you have to contact the security service [email protected].

43. In the event of any inconsistencies, the Russian version of these Rules shall prevail.
44. TThe bookmaker has the right to verify the betting participant (player, client) at its discretion.
The purpose of the verification procedure is to establish the ownership of bets and/or an
account registered on the Bookmaker's website to a certain individual (betting participant
(player, client)). For the purpose of verification, the Bookmaker has the right to request from
the betting participant (player, client) any data (for example, identity documents, certificates,
receipts, photo materials, etc.) confirming that he has performed any operations during the
betting process. In case of refusal to provide the data requested for verification, the Bookmaker
reserves the right to limit the betting participant (player, client) in making bets and paying the
winnings.
The bidder, regardless of the type, nature, method of betting, is subject to mandatory
registration in the Bookmaker system, until the bet is made. Registration in the Bookmaker
system is carried out through a hardware and software complex by opening an account with the
 entry of data that allows you to establish the identity of the betting participant. In order to
register, the betting participant undertakes to fill in the data of the document proving his
identity and provide the original of this document by attaching a scanned copy of it when filling
out the data, or by presenting it to an employee of the Betting Company.

45. Warning about dangers of excessive gambling and (or) betting.

The Betting Company warns about dangers of excessive gambling and (or) betting. By placing a
bet, the Client confirms that he/she is aware of this warning.

The Betting Company fully supports the principles of responsible gambling, in which the Betting
Participant undertakes the responsibility for controlling his/her activity in bets in order to avoid
possible negative consequences of problem gambling. The bet is based solely on the likelihood
of a particular outcome occurring. This means that the Client and the Betting Company have
made the creation of their rights and obligations dependent on external circumstances, the
occurrence of which is not guaranteed and does not depend on parties entering into the bet.

46. To wage and make a bet, the Client shall be obliged to register on the website and/or in the
Betting Company application. The Client is registered through the Betting Company hardware
and software complex.

When registering, the Client is obliged to provide the Betting Company with Personal Data and
documents confirming the authenticity of the Personal Data.

After passing the above registration procedure, the Client gets the access to his/her Account.

47. In accordance with clause 11 of the Law of the Republic of Kazakhstan "On the Gaming
Business", the Betting Company takes bets through betting shops located only in the territory of
the Almaty region on the coast of the Kapshagai Reservoir and/or Burabay district of the Akmola
region within the territories determined by local executive bodies of the Republic of Kazakhstan.
3. General Betting Rules

The Realbet LLP takes bets on the basis of sports – a list of events with certain winning odds.

1. The minimum bet on any event is 50₸.

2. The maximum bet is determined by the Betting Company for each event separately. The
maximum bet varies by sport and event. If the accumulator (system) includes several events
with different limits for the maximum stake, then the maximum stake amount is set equal to
the minimum value.
3. Тhe maximum winning per bet is 50,000,000₸ at betting shops and 500,000,000₸ on the
1xbet.kz Betting Company website.
4. The betting company has the right to limit the maximum bet, odds for individual events, limit or
increase the maximum bet, odds, as well as impose any other restrictions on a particular
betting participant without notice and explanation of the reasons.
5. Repeated bets on one outcome or a combination of outcomes from one bettor may be limited
by the Betting Company’s decision.

6. Acceptance of bets is carried out by registering them through the hardware and software
complex of the Bookmaker's office, with the entry of data allowing the identification of the
bettor. Such data includes, but is not limited to:
1) last name, first name, patronymic (if available);

2) citizenship (for a foreigner);

3) individual identification number (for a citizen of the Republic of Kazakhstan);

4) individual identification number indicated in the residence permit of a foreigner in the

Republic of Kazakhstan or foreign passport number (for a foreigner);

5) individual identification number indicated in the stateless person’s certificate (for a stateless
person);

6) date of birth;

7) type of activity, place of work (if any);

8) personal mobile phone number;

9) a bank account belonging to an individual

When registering a bet, Client receives an online confirmation. Registered bets cannot be
canceled or corrected.

7. Bets are taken only in the amount not exceeding the current balance on the Client's account.
After registering a bet, its amount is debited from the account. After calculating the bets, the
winning amount is credited to the Client's account.
8. ​Bets are accepted before the start of the event; the date, starting time and comments to them
indicated in the sports are indicative. If for any reason a bet is made after the actual start of the
event, such a bet is considered void, except for in-play bets (live), i.e. bets during the match.
Such bets shall be deemed valid until the end of the match.
9. ​SPORTS and LIVE bets may not be edited or deleted, except in special cases described in
subparagraphs 10-14.
10. If the bet is canceled, then the single bet shall be refunded. In accumulator and systems, when
a bet is canceled for one or several events, the winnings for these events are not settled.

11. If bets are settled incorrectly (e.g. the results were entered by mistake), such bets shall be
recalculated. However, bets placed in the period between the erroneous settlement and
recalculation shall be deemed valid. In the event the bettor’s account proves to be negative
after such recalculation, no bets may be placed until the bettor deposits his/her account.

12. All sporting events will be considered postponed and canceled only under information from the
official documents of the sporting event organizer, official websites of sports federations, sports
clubs and other sources of sports information, and on the basis of these data, the sports events
shall be corrected in the Sports section.

13. The bet is subject to cancellation if the Client deliberately misled the staff (employees of the
Betting Company) by providing them with false information and requests regarding the bets,
payouts, event outcome and other information and requirements of this nature. The above
cases also apply to minors under the age of 21 and their parents.

14. The bet is subject to cancellation if made on a known outcome (an event has taken place, but
the result not updated in the system).

15. Bets on regional championships (football, futsal, hockey, etc.) are settled within 10 days (after
the results are published on the official websites of these championships). The list of official
websites is in the "Main Sources of Information" section. If one of the teams does not show up,
all bets will be settled at odds of 1 (refund). In this event the non-participant forfeits the game.

16. The “Simultaneous finish” rule is the outcome in which there is more than one winner of the
event, tournament, championship etc. If two winners are announced then the bet amount is
divided into 2 to settle bets. If three or more winners are announced then bets will be settled at
odds of 1. This rule does not apply to the bets “To be higher”.

17. SP (Starting Price) - starting odds. These are the odds at the start of a race. They are calculated
officially on the basis of averaging the odds offered by the competition organizers at the time
when the race is on. If a competitor is withdrawn before the start, or did not take part in the
race (according to the official records), and a new SP market was not formed, then bets on the
withdrawn competitor will be settled at odds of 1.
18. Any bet is a confirmation that the Client agrees and accepts these Betting Rules.
19. Accepted abbreviations for events:

CK – corner kicks
ACE - aces
SO – sending-offs
PT – penalty time
YC – yellow cards
YRC – cards (yellow & red cards)
MS - misses
SOT – shots on target
SOG – shots on goal
OFF - offsides
F - fouls
SON – shots on net
EB – extra bets
S - series
SFT – scored free throws
2P – scored 2-point field goals
3P – scored 3-point field goals
R - rebounds
AST - assists
TOV - turnovers
BLK - blocks
DF – double faults
PC - hitting a post or crossbar
BS – blocked shots
C - checking
I - icing
WF – winning face-off