PROVINCIAL ASSESSMENT

GRADE 10

BUSINESS STUDIES
MARCH 2024

MARKS: 100
TIME: 1hour 30 minutes

This question paper consists of 8 pages

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INSTRUCTIONS AND INFORMATION
Read the following instructions carefully before answering the questions.
1. This question paper consists of THREE sections and covers TWO main topics
SECTION A: COMPULSORY
SECTION B: Consists of THREE questions.
Answer any TWO of the three questions in this
section.
SECTION:C Consists of TWO questions.
Answer only ONE of the two questions in this section.
2. Read the instructions for each question carefully and take of what is required.
Note that ONLY the answer to the first TWO questions selected in SECTION B and
the answers to the FIRST question selected in SECTION C will be marked.
3. Number the answers correctly according to the numbering system used in this
question paper. No marks will be awarded for answers that are numbered
incorrectly.
4. Except where other instructions are given; answers must be written in full
sentences.
5. Use the mark allocation and nature of each question to determine the length and
depth of an answer
6. Use the table below as a guide for mark and time allocation when answering each
question.

SECTION QUESTION MARKS TIME

(Minutes)
A: Objective type questions 1 20 15
COMPULSORY
B: THREE Direct/Indirect type 2 20
questions 45
3 20
CHOICE:
Answer any TWO 4 20
C: TWO essay type 5 40
questions 6 40 30
CHOICE:
Answer any ONE
TOTAL 100 90 Minutes

7 Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new
page, QUESTION 2 – new page

8 You may use a non-programmable calculator.

9 Write neatly and legibly.

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SECTION A (COMPULSORY

QUESTION 1

1.1 Various options are provided as possible answers to the following questions.
Choose the answer and write only the letter (A-D) next to the question
number (1.1.1 to 1.1.5) on the ANSWER BOOK, e.g. 1.1.6 D.

1.1.1 The basic tasks of management are…

A Leading and communication

B planning and organising
C motivation and communication
D Production and stock

1.1.2 The … is an example of a civil society.

A employers’ organisations
B customers organisation
C non-government organisation(NGOs)
D government organisation

1.1.3 Peter obtained a loan from DKN Bank to start his engineering
business:

A Borrowed capital
B Working capital
C Fixed capital
D Own capital

1.1.4 The … is responsible for finding the suitable qualified employees.

A marketing
B general management
C public relations
D human resources function

1.1.5 … is the ability of the product or service to satisfy a specific need.

A Quantity
B Quality control
C Quality
D Quality assurance
(5 x 2) (10)
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1.2 Complete the following statements by using the word(s) in the list below. Write
only the word(s) next to the question number (1.2.1 to1.2.5) in the ANSWER
BOOK.

National Consumer Commission; social; Intermediaries; media;

leading; suppliers; brochures; economic; controlling;
Consumer Tribunal;

1.2.1 Wholesalers and retailers serves a … to bridge the gap between

producers and consumers.

1.2.2 Management of IO Properties engage in the … as they guide employees

in the right direction to achieve goals.

1.2.3 The… is responsible for promoting compliance with the NCA and CPA
through advocacy and enforcement.

1.2.4 A challenge of the PESTLE that affects businesses’ profitability

due to high interest rates, is known as the … factor.

1.2.5 An excellent way of distributing information cost-effectively is

known as … (5 x 2)
(10)

TOTAL SECTION A: 20
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SECTION B

Answer ANY TWO questions in this section.

NOTE: Clearly indicate the QUESTION NUMBER of each question that you
choose. The answer to EACH question must start on a NEW page, e.g.
QUESTION 2 on a NEW page, QUESTION 3 on a NEW page.

QUESTION 2: BUSINESS ENVIRONMENTS

2.1 List TWO factors that influence the organisational structure. (2)

2.2 Elaborate on the meaning of the macro-environment. (4)

2.3 Read the scenario below and answer the questions that follow.

DOLLY MANUFACTURERS (DM)

Dolly Manufacturers specialises in the manufacturing of fashionable

ladies’ sneakers and jeans. Dolly also wants to sell men’s jackets and
trousers in the future. DM wants to become a world-class manufacturing
business. The management of DM firstly identified the needs of their
customers before they start producing their products.

Identify any TWO components of the micro- environment that applies to DM.
Motivate your answer by quoting from the scenario.

Use the table below as a GUIDE to answer QUESTION 2.3

COMPONENTS OF THE MICRO- MOTIVATIONS

ENVIRONMENT
1 (6)
2

2.4 Explain how physical environment as a component of macro poses a

challenge to the business (4)

2.5 Advise businesses on the relationship between micro, market and macro. (4)
[20]
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QUESTION: 3

3.1 Name FOUR sources of finance. (4)

3.2 Outline the difference between management and leadership. (4)

3.3 Read the scenario below and answer the questions that follow.

DIRANG BULDERS LTD (DBL)

Dirang Builders Ltd allows their customers to buy their products on

credit. The management of DBL does not discriminate against
customers. They also ensure that all contracts are written in plain and
understandable language. They also ensures the full participation of
previously disadvantaged individuals in the economy

3.3.1 Quote TWO consumer rights according to the National Credit Act (2)
from the scenario above.

3.3.2 Explain the purpose of the Consumer Protection Act (CPA). (4)

3.4 Advise businesses on the importance of stock control. (6)

[20]
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QUESTION 4: MISCELLANEOUS TOPICS

BUSINESS ENVIRONMENTS

4.1 Name any TWO types of organisational resources. (2)

4.2 Identify the business functions applicable in EACH statements below.

4.2.1 Jabu, the senior manager, draws up budgets to ensure accurate

application of monetary resources. (2)

4.2.2 The departmental manager advertises bags in the national newspaper to

increase their market share. (2)

4.3 Explain matrix as a type of organisational structure. (4)

BUSINESS OPERATIONS

4.4 Outline the importance of quality (4)

4.5 Read the scenario below and answer the questions that follow.

KOBUS MOTOR SPARES (KMS)

Kobus Motor Spares is a large business that sells different car parts across
the country. They perform checks during and after the production process.

4.5.1 Identify the quality concept implemented by KMS in the scenario above.
(2)

4.6 Advice businesses on the purpose of the public relations. (4)

[20]
TOTAL SECTION B: 40
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SECTION C

Answer ANY ONE question in this section.

NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. The
answer to the question must start on a NEW page, e.g. QUESTION 5 on a
NEW page OR QUESTION 6 on a NEW page.

QUESTION 5: BUSINESS ENVIRONMENTS (MICRO & MARKET

ENVIRONMENT)

A clear understanding of the meaning and components of the market

environments are essential for businesses. A well-defined business culture is key
for every business success. Competition is an aspect of market environment that
poses challenges to businesses.

Write an essay on the micro and market environment in which you include the
following aspects:

 Elaborate on the meaning of market environment.

 Explain the importance of a business organisational culture.
 Discuss FOUR components of market environment.
 Suggest the reasons why competition poses a challenge to businesses. [40]

QUESTION 6: BUSINESS OPERATIONS (PURCHASING FUNCTIONS

Purchasing function plays an important role in ensuring that raw materials are
available at all times. Businesses should know activities of purchasing function to
prevent stoppages during production process. Sometimes businesses are forced to
buy raw materials on credit due to financial constraints and protected by the National
Credit Act in this regard.

Write an essay on purchasing function in which you include the following aspects:

 Outline the purpose of purchasing function.

 Explain the activities of purchasing function.
 Discuss the responsibilities of credit providers.
 Advise businesses on the purpose of the National Credit Act. [40]
TOTAL SECTION C: 40
GRAND TOTAL: 100