See&Share Conferencing Software License Agreement

This is a legal agreement ("AGREEMENT") between you, the Licensed

User or representative of the Licensed User and TANDBERG TELECOM
asa ("TANDBERG"), BY INSTALLING THE SOFTWARE, YOU ARE
AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF
YOU DO NOT AGREE TO TERMS OF THIS AGREEMENT, EXIT THE
INSTALL PROCESS IMMEDIATELY.
1. GRANT OF LICENSE. This product contains software that provides
services on a computer called a server ("Server Software"), and also
contains software that allows a computer to access or utilize the services
provided by the Server Software ("Client Software"). TANDBERG grants to
you the following non-exclusive rights to the Server Software and Client
Software and accompanying documentation (collectively called the
"Software"):
a) Installation and Transfer. You may install the Server Software on that
number of computers you are entitled to based on your initial purchase of
Software licenses and any additional purchases of licenses for the same
Software which increases the number of allowable computers (the
"Server(s)"). You may also install, or permit the download of, the Client
Software on as many computers, operating remotely or on one or more
networks, as your needs require (the "Client(s)"), provided that these
computers are used to access the Server(s), but the number of concurrent
users will be limited pursuant to Section 1.b of this Agreement.
b) Use of the Server Software. You may use the Server Software at any
time on the Server(s) for support of the Clients. The Server Software
supports usage by more than one user at a time, but it may be used only
to support up to the number of concurrent users you are entitled to based
on your initial purchase of Software licenses and any additional purchases
of licenses for the same Software which increase the number of allowable
concurrent users. Any attempt to use the Software in violation of these
limitations is a breach of this Agreement. You may make one (1) copy of
the Software in machine-readable form solely for back-up purposes,
provided that you reproduce all proprietary notices on the copy.
c) Use of the Client Software. You may use the Client Software to access
the Server(s).
d) Microsoft License. If you access terminal server functionality provided
by Microsoft operating system products, you need to purchase additional
licenses to use such products. Consult the license agreements for the

—i—
Microsoft operating system products you are using to determine which
licenses you must acquire.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. You may use
the Server Software for the provision of application services to third party
customers ("Hosting"). As a part of such Hosting, you may copy and
distribute the Client Software to such third party customers, PROVIDED
THAT you do not charge or collect any user fees or other monetary
amounts for the Hosting and PROVIDED FURTHER THAT the number of
concurrent users is limited in number to that which you are entitled under
your initial purchase of Software licenses and any additional purchases of
licenses for the same Software which increase the number of allowable
concurrent users.
You may not sub-license, rent or lease the Software, but you may transfer
the Software and accompanying written materials on a permanent basis,
provided you retain no copies and the recipient agrees to the terms of this
Agreement.
You may not modify, translate, reverse engineer, decompile, or
disassemble, create derivative works based on, or copy (except for back-
up as permitted above) the Software, except to the extent such foregoing
restriction is expressly prohibited by applicable law.
YOU MAY NOT USE, COPY, MODIFY, OR TRANSFER THE SOFTWARE
OR ANY COPY IN WHOLE OR IN PART, OR GRANT ANY RIGHTS IN
THE SOFTWARE OR ACCOMPANYING DOCUMENTATION, EXCEPT
AS EXPRESSLY PROVIDED IN THIS AGREEMENT. ALL RIGHTS NOT
EXPRESSLY GRANTED ARE RESERVED BY TANDBERG OR ITS
SUPPLIERS.
Limited Warranty and Disclaimer. TANDBERG warrants that, for a period
of ninety (90) days from the date of delivery of the Software to you, the
media on which the Software is furnished, if any, under normal use will be
free from defects in materials and workmanship, and that the Software will
perform substantially in accordance with the TANDBERG product
documentation published by TANDBERG and included with the Software.
TANDBERG and its suppliers' entire liability and your exclusive remedy
under this warranty (which is subject to you returning the SOFTWARE to
TANDBERG or an authorized reseller) will be, at the option of
TANDBERG, to replace the media and/or Software or to refund the
purchase price and terminate this Agreement. TANDBERG does not
warrant that the Software will meet your requirements, that the operation
of the Software will be uninterrupted or error-free, or that any or all errors
will be corrected. You understand and agree that the Software is no
guarantee against intrusions, viruses or other similar harmful or

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deleterious programming routines affecting your network, or that all
security threats and vulnerabilities will be detected or that the performance
of the Software will render your systems invulnerable to security breaches.
EXCEPT FOR THE ABOVE LIMITED WARRANTY, TANDBERG AND ITS
SUPPLIERS MAKE AND YOU RECEIVE NO WARRANTIES OR
CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE,
AND TANDBERG AND ITS SUPPLIERS SPECIFICALLY DISCLAIM ANY
CONDITIONS OF QUALITY AND ANY IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE. YOU ASSUME THE RESPONSIBILITY FOR
THE SELECTION OF THE SOFTWARE AND HARDWARE TO ACHIEVE
YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE
OF, AND RESULTS OBTAINED FROM THE SOFTWARE AND
HARDWARE. TANDBERG DOES NOT WARRANT THAT USE OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE.
Proprietary Rights. This license is not a sale. Title and copyright rights to
the Software, including accompanying documentation and any copies
made by you remain with TANDBERG or its suppliers.
Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE
LAW, YOU AGREE THAT NEITHER TANDBERG NOR ITS
SUBSIDIARIES, SUPPLIERS, OR AUTHORIZED DISTRIBUTORS
SHALL BE LIABLE FOR ANY LOSS OF DATA, LOSS OF INCOME,
LOSS OF OPPORTUNITY OR PROFITS, COST OF RECOVERY, OR
ANY OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR
INDIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH
THIS AGREEMENT, OR THE USE OF THE SOFTWARE, REFERENCE
MATERIALS, OR ACCOMPANYING DOCUMENTATION, HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY. THIS LIMITATION WILL
APPLY EVEN IF TANDBERG, ITS AFFILIATES, SUPPLIERS, OR
AUTHORIZED DISTRIBUTORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE
LIABILITY OF TANDBERG, ITS AFFILIATES, SUPPLIERS, OR
AUTHORIZED DISTRIBUTORS EXCEED THE AMOUNT PAID FOR THE
LICENSED SOFTWARE AT ISSUE. YOU ACKNOWLEDGE THAT THE
LICENSE FEE REFLECTS THIS ALLOCATION OF RISK. SOME
JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION
OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Subsidiaries, suppliers, and authorized distributors are intended to be
third-party beneficiaries of this Agreement.

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Notice to United States Government End Users - You acknowledge that
any Software furnished under this Agreement is commercial computer
software developed at private expense and is provided with restricted
rights. Any use, modification, reproduction, display, release, duplication or
disclosures of this commercial computer software by the United States
government or its agencies is subject to the terms, conditions and
restrictions of this Agreement in accordance with the United States
Federal Acquisition Regulations at 48 C.F.R. Section 12.212 and
Subsection 227.7202-3 or applicable subsequent regulations.
Export Restriction. You agree that you will not export or re-export the
Software in any form without the appropriate government licenses. Your
failure to comply with this provision is a material breach of this Agreement.
Termination. This Agreement is effective until terminated. You may
terminate this Agreement at any time by removing the Software from your
computer and destroying all copies. Unauthorized copying of the Software
or the accompanying documentation or otherwise failing to comply with
the terms and conditions of this Agreement will result in automatic
termination of this license and will make available to TANDBERG other
legal remedies. Upon termination of this Agreement, the license granted
herein will terminate and you must immediately destroy the Software and
accompanying documentation, and all back-up copies thereof.
This AGREEMENT will be governed by and construed in accordance with
the laws of the State of New York without reference to conflict of laws
principles and excluding the United Nations Convention on Contracts for
the International Sale of Goods, and in any dispute arising out of this
Agreement, you consent to the exclusive personal jurisdiction and venue
in the federal and state courts located in New York, New York.
See&Share is a trademark of TANDBERG in the United States of America.

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Contents

Introducing See&Share™ Software ................................. 1

See&Share Software Services ......................................................... 1
Admin Tools ...................................................................................... 1
Server Clusters ................................................................................. 1
Minimum Server Requirements ........................................................ 2
Installing the Server Software ......................................... 3
Managing Software Licenses ........................................... 4
Activating the Server License ........................................................... 4
Activating the User Licenses ............................................................ 5
Removing Server or User Licenses .................................................. 5
Viewing Status Information .............................................. 6
Viewing Active Conferences on the Server ...................................... 6
Viewing Server Performance Information ......................................... 6
Viewing Server Usage Reports ......................................................... 6
Configuring Other Servers from the Master Server ....... 8
Assigning Conference Viewing Passwords ...................................... 8
Assigning Conference Creation Passwords ..................................... 9
Assigning a Clustering Authentication Password ............................. 9
Assigning an API Authentication Password .................................... 10
Enabling Remote Control ................................................................ 10
Adding a Message of the Day ......................................................... 10
Changing the Master Server Setup ................................................ 11
Configuring Additional Conference Servers ................ 13
Changing the Conference Server Setup ......................................... 13
Changing the Clustering Authentication Password ......................... 14
Managing Servers and Conferences ............................. 15
Placing a Server on Hold or Reactivating It .................................... 15
Ending a Conference ...................................................................... 15

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Customer Support .......................................................... 17
Appendix A: Communication Security Overview ......... 18
Secure Sockets Layer Standard (Version 3.0) ............................... 18
Certificates ...................................................................................... 18
Appendix B: Distributing the Client Software .............. 19
Customizing the Web Page ............................................................ 19
Appendix C: Frequently Asked Questions ................... 20

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Introducing See&Share™ Software

See&Share conferencing software is a client/server application that lets

you share applications and information with anyone, anywhere in the
world. This guide explains how to install, configure and maintain the
See&Share servers. For information about the client version of
See&Share software, refer to its online Help.

See&Share Software Services

See&Share software includes two services:
• The Master Server service manages the list of active conferences and
balances the conference load on the Conference Servers.
• The Conference Server service transmits conference data between the
server and clients.

Admin Tools
The server software also includes an Admin Tools application. You can
use the Admin Tools to configure the servers and monitor their
performance, manage your See&Share software licenses, and change a
variety of options that control passwords, sharing, remote control and
more.

Server Clusters
See&Share software is scalable. A Master Server installation
automatically includes a Conference server, and both are necessary on
the Master Server. However, if you create a server cluster by adding more
servers, each additional server needs only a Conference Server. The
Master Server will balance the load of conferences and traffic across the
cluster of Conference Servers.

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Before you can add Conference Servers to a cluster, you must assign a
clustering authentication password on the Master Server (page 9). You’ll
need this password each time you install an additional server.

Master Conference
Internet
Server Servers

Minimum Server Requirements

None of the servers should have more than 150 concurrent users. In
addition, each server must meet the following minimum requirements:
• 500 MHz Pentium® III processor
• Windows NT® 4.0 (Service Pack 6a), Windows® 2000, Windows XP or
Windows Server™ 2003 operating system
• Any Windows network software or Novell™ NetWare® 6.0 software
If you use a faster server or one with no other applications installed, your
system will perform better.

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Installing the Server Software

1. Insert the installation CD in the CD drive. The CD is self starting, but it

won’t run if the Autoplay feature is deactivated. In this situation, open
the Setup.exe file on the CD.
2. Select one of the following installation options:
• The Master Server option includes the Master Server, Conference
Server and Admin Tools. Select this option only if you’re installing the
software on the main server.
• The Conference Server option includes the Conference Server and
the Admin Tools. Select this option if you’re adding a Conference
Server to the cluster.
3. Follow the instructions on your screen to complete the installation.
NOTE: See&Share software initially installs as an evaluation version.
You must activate the server software and user licenses as explained
on page 4.

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Managing Software Licenses

During the 30-day free evaluation period, the server allows five concurrent
user connections. After 30 days, the evaluation version expires and users
can no longer conduct conferences on your server.
To use See&Share software for more than 30 days, place an order before
the evaluation period expires. Contact your TANDBERG dealer for
information about ordering the server software and concurrent user
licenses.
When you activate a server, it allows five concurrent user connections.
To allow more users, you must acquire more user licenses. Any participant
can use any one of the licenses, as licenses are not assigned to individual
users.
NOTE: If you need assistance while you activate the server license,
contact your TANDBERG dealer.

Activating the Server License

1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. Click the Licensing tab.
3. In the Conference Servers table, select the server you’d like to activate.
4. Click the Install Server License button to open the Install Server
License dialog box.
5. Copy the serial number for the server from the Sales Order
Confirmation e-mail you received, paste the number into the Install
Server License dialog box, and click OK.
The server appears in the Licenses table at the bottom of the tab. Under
most circumstances, a Web service automatically activates the server
license. However, if the Web service is temporarily unavailable or if you
don’t have access to the Internet, you may have to activate the license
manually (as explained in the next step).

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6. If the Status column of the Licenses table indicates that the server
software license hasn’t been activated, right-click the Server Software
row and select Activate.
The dialog box that appears allows you to choose between retrying the
automatic activation and entering the activation key manually. If you
choose to activate the license manually, select Manually Activate, and
then follow the on-screen prompts.

Activating the User Licenses

1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. Click the Licensing tab.
3. In the Conference Servers table, select the server.
4. Click the Install User Licenses button to open the Install User
Licenses dialog box.
5. Copy the serial number for the concurrent user licenses from the Sales
Order Confirmation e-mail you received, paste the number into the
Install User Licenses dialog box, and click OK.
A row for the user licenses appears in the Licenses table. Under most
circumstances, a Web service automatically activates the user licenses.
However, if the Web service is temporarily unavailable or if you don’t
have access to the Internet, you may have to activate the licenses
manually (as explained in the next step).
6. If the Status column in the Licenses table indicates that the user
licenses haven’t been activated, right-click the User Licenses row and
select Activate.
The dialog box that appears allows you to choose between retrying the
automatic activation and entering the activation key manually. If you
choose to activate the license manually, select Manually Activate, and
then follow the on-screen prompts.

Removing Server or User Licenses

1. In the Licenses table, right-click the row for the license you want to
remove and select Delete.
2. Click OK in the confirmation message that appears.
NOTE: The deleted licenses will remain active until you stop and restart
the services.

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Viewing Status Information

The Admin Tools let you view the status information for See&Share
software, including active conferences, server performance and server
usage. To view the status information for all the See&Share software
servers, open the Admin Tools on the Master Server.

Viewing Active Conferences on the Server

1. Start the See&Share Software Admin Tools.
2. In the See&Share Software Administration Tools window, click the
Conferences tab.
A list of active conferences appears. This list shows you when the
conference was created, the conference’s name, who created it, the
number of participants and the Conference Server domain name.

Viewing Server Performance Information

1. Start the See&Share Software Admin Tools.
2. In the See&Share Software Administration Tools window, click the
Performance tab.
A table with a detailed summary of the system performance appears.
This table includes the Conference Server IP address and domain name,
the conference traffic measured in kilobytes per second, the number of
active conferences, the number of users connected (and the total number
of licenses), and the server’s status.
The Performance tab indicates the statuses of the servers:
Alive: The server is active.
Offline: The Conference Server is no longer connected to the Master
Server.
On Hold: The server is on hold. (See page 15 for a description of
“On hold”.)

Viewing Server Usage Reports

See&Share software creates a server usage report on each Conference
Server and saves the report in a file named See&Share_ActivityLog.txt.
You’ll find this file in the directory to which you installed See&Share
software. As new information accumulates, See&Share software adds it to
the end of the file.
—6—
You can use the Logs Purged after box to control how long the log stores
information about server usage. The default value is 30, which means that
log entries older than 30 days are deleted from the log automatically.
However, you can enter any setting between 1 and 120.
To view server usage reports
1. Start the See&Share Software Admin Tools.
2. In the See&Share Software Administration Tools window, click the
Report tab.
A comprehensive server usage report for the current week appears.
3. If you want a report that spans a different period, select the Report
Start Date and Report End Date that you want, and then click the
Update button.
A comprehensive server usage report appears for the period you
selected.

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Configuring Other Servers from the Master Server

You can use the Admin Tools to set client access and server access
passwords, create a message of the day, and enable remote control.
Although these settings are automatically implemented on all your
See&Share software servers, you must configure them using the Admin
Tools on the Master Server.
You can also use the Master Server’s Admin Tools to change the
server setup.

Assigning Conference Viewing Passwords

Conference viewing passwords are optional. Assign this type of password
if you want users to enter a password before they can view a list of the
active conferences on a server. You can assign as many conference
viewing passwords as you need.
To assign conference viewing passwords
1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. In the See&Share Software Administration Tools window, click the
Security tab.
3. Under Client Access Passwords, select the Conference Viewing
Password check box.
4. Enter the password(s) you want, using a semicolon to separate
multiple passwords.
NOTE: To revoke a password, simply remove it from the list.
5. Click the Apply button.
Remember to communicate a password to everyone who is authorized to
view the list of active conferences.
NOTE: Participants who receive an e-mail invitation can use the link in
the invitation to join the conference without entering a conference viewing
password. However, they can join only the conference to which they were
invited, and they can never see the list of other active conferences on
the server.

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Assigning Conference Creation Passwords
Conference creation passwords are optional. Assign this type of password
if you want users to enter a password before they create a conference.
You can assign as many conference creation passwords as you need.
To assign conference creation passwords
1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. In the See&Share Software Administration Tools window, click the
Security tab.
3. Under Client Access Passwords, select the Conference Creation
Password check box.
4. Enter the password(s) you want, using a semicolon to separate multiple
passwords.
NOTE: To revoke a password, simply remove it from the list.
5. Click the Apply button.
Remember to communicate a password to everyone who is authorized to
create a conference.

Assigning a Clustering Authentication Password

If you want to create a server cluster, you must first assign a clustering
authentication password before you can add more computers to the
cluster. This password is required whenever a new Conference Server
is installed.
To assign a clustering authentication password
1. Start the See&Share Software Admin Tools on the Master Server.
2. In the See&Share Software Administration Tools window, click the
Security tab.
3. Under Server Access Passwords, select the Clustering
Authentication Password check box.
4. Enter a password.
5. Click the Apply button.
NOTE: When you change this password on the Master Server, you must
also change it on each Conference Server (page 14).

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Assigning an API Authentication Password
The API authentication password is required only for OEMs using the
Application Programming Interface.
To assign an API authentication password
1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. In the See&Share Software Administration Tools window, click the
Security tab.
3. Under Server Access Passwords, select the API Authorization
Password check box.
4. Enter a password.
NOTE: To revoke the password, clear the box.
5. Click the Apply button.
Remember to give this password to the users of the third-party systems
that will be integrated with See&Share software.

Enabling Remote Control

To allow presenters to share application control with other participants,
you must enable the remote control setting in the Admin Tools. By default,
remote control is not enabled. Even after you’ve enabled this setting, the
presenter must still enable remote control for an individual conference.
To enable remote control
1. Start the See&Share Software Admin Tools on the Master Server.
2. In the See&Share Software Administration Tools window, click the
Options tab.
3. Select the Enable Remote Control check box.
NOTE: To disable this setting, uncheck the box.

Adding a Message of the Day

Use this optional setting to create a message that users see the first time
they start the See&Share software client each day. This is an easy way to
share important information.

— 10 —
To add a message of the day
1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. In the See&Share Software Administration Tools window, click the
Options tab.
3. Select the Display Message of the Day check box.
4. Enter the message that users will see when they start the client each
day (up to 256 characters).
5. Click the Apply button.

Changing the Master Server Setup

When you install the Master Server, you can specify the public domain
name, IP address and listening port. You can also use the Admin Tools to
change this information.
NOTE: If your server is running an application other than See&Share
software on port 80, you’ll have to use IP binding (step 4) or assign
See&Share software to a port other than port 80 (step 5).
To change the Master Server setup
1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. In the See&Share Software Administration Tools window, click the
Setup tab.
3. Change the Registered Domain Name of the Master Server, if
required.
NOTE: If you use the computer name for the domain name, the server
will be accessible only from within the local area network. Internet users
won’t have access to the server. Do not mix fully qualified domain
names and computer names within the same server cluster.
4. During the installation, See&Share software detects all the IP
addresses assigned to the server. To use all of the IP addresses, select
All in the IPV4 Address or IPV6 Address boxes.
OR
To use a particular IP address on a server with multiple IP addresses,
select the address in the IPV4 Address or IPV6 Address boxes.

— 11 —
5. Change the Listening Port of the Master Server, if required.
By default, the Master Server uses port 80 as the listening port. If your
server is running an application other than See&Share software on port
80, you must assign See&Share software to a different port.
NOTE: To connect to a server, users will need to add the new port
number to the server name. For example, to connect to a server on port
8080, users enter server.company.com:8080 as the server name.
6. Click the Apply button.
NOTE: The changes do not take effect until you stop and restart the
services.

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Configuring Additional Conference Servers

You can use the Admin Tools on a Conference Server to change the setup
of that server and its clustering authentication password. However, you
must use the Admin Tools on the Master Server to change the conference
creation password, conference viewing password, API authorization
password, remote control setting and message of the
day (page 8).

Changing the Conference Server Setup

When you install See&Share software on a Conference Server, you have
the opportunity to specify the public domain name, IP binding and listening
port. However, you can also change this information using the Admin
Tools, as explained below.
NOTE: If your server is running an application other than See&Share
software on port 80, you’ll have to use IP binding (step 4) or assign
See&Share software to a port other than 80 (step 5).
To change the Conference Server setup
1. Start the See&Share Software Admin Tools on the server that’s
running the Conference Server program.
2. In the See&Share Software Administration Tools window, click the
Setup tab.
3. Change the Registered Domain Name of the server, if required.
NOTE: If you use the computer name for the domain name, the server
will be accessible only from within the local area network. Internet users
won’t have access to the server. Do not mix fully qualified domain
names and computer names within the same server cluster.
4. During the installation, See&Share software detects all the IP
addresses assigned to the Conference Server. To use all of the IP
addresses on a server, select All in the IPV4 Address or IPV6
Address boxes.
OR
To use a particular IP address on a server with multiple IP addresses,
select the address in the IPV4 Address or IPV6 Address boxes.

— 13 —
5. Change the Conference Server’s Listening Port, if required.
By default, the Conference Server uses port 80 as the listening port. If
your server is running an application other than See&Share software on
port 80, you must assign See&Share software to a different port.
NOTE: To connect to a server, users will need to add the new port
number to the server name. For example, to connect to a server on port
8080, users enter server.company.com:8080 as the server name.
6. Click the Apply button.
NOTE: The changes do not take effect until you stop and restart the
services.

Changing the Clustering Authentication Password

Change the clustering authentication password on the Conference
Servers only if you change it on the Master Server (page 10).
To change the clustering authentication password
1. Start the See&Share Software Admin Tools on the Conference
Server.
2. In the See&Share Software Administration Tools window, click the
Security tab.
3. Select the Clustering Authentication Password check box.
4. Enter the same clustering authentication password that’s used by the
Master Server.
5. Click the Apply button.
6. Repeat the procedure for each Conference Server.

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Managing Servers and Conferences

With the Admin Tools, you can place servers on hold or reactivate them,
and you can end conferences.

Placing a Server on Hold or Reactivating It

A server that’s on hold allows no new connections, but it doesn't end the
active conferences. This can be useful when you want to perform server
maintenance: Participants can finish their conferences, and you can
maintain the server after they’re done.
To place a server on hold or reactivate it
1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. In the See&Share Software Administration Tools window, click the
Performance tab.
3. Right-click the server that you’d like to place on hold or reactivate.
4. From the shortcut menu, select Place Server On Hold or
Re-activate Server.
The server is placed on hold or reactivated.
NOTE: Although you can view a list of the active conferences from any
server in the cluster, you must use the Admin Tools on the Master Server
to place a conference on hold or to reactivate it.

Ending a Conference
This feature is particularly useful when you want to free licenses being
used by participants who forgot to close the client after their conference.

— 15 —
To end a conference
1. Start the See&Share Software Admin Tools on the server that’s
running the Master Server program.
2. In the See&Share Software Administration Tools window, click the
Conferences tab.
3. Click the conference that you want to end.
4. Click the End Conference button at the bottom of the window.
A confirmation message appears and the conference ends. The
participants receive a message that tells them the conference has
ended.
NOTE: Although you can view a list of the active conferences from any
server in the cluster, you must use the Admin Tools on the Master Server
to end a conference.

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Customer Support

If you require technical support for See&Share software, please contact

your TANDBERG dealer.

— 17 —
Appendix A: Communication Security Overview

Secure Sockets Layer Standard (Version 3.0)

See&Share software complies with the SSL 3.0 standard for secure Web
communications. Data transmitted in SSL mode is encrypted to prevent a
third party from viewing it while it’s in transit between a client and server.
See&Share software has been tested to ensure that the encryption
mechanism and the communication layers conform to the standard.
The SSL standard was originally constructed by Netscape®
Communications Corporation to provide secure communications between
a Web browser and a Web server. Since its inception, the standard has
been revised several times to strengthen security and fix security holes
that existed in previous versions. Version 3.0 of the standard is mature,
well established in the industry and has remained unchanged since
November, 1996.
Software toolkit vendors supply libraries that implement the SSL standard
and can be used to build SSL-capable applications. See&Share software
uses a toolkit called Open SSL to provide SSL security on both the client
and the server. This toolkit implements both the SSL and the Transport
Layer Security (TLS v1) protocols, as well as a full-strength general
purpose cryptography library. For information about this toolkit, visit
www.openssl.org.

Certificates
A certificate is a digitally signed document that serves to validate the
sender’s authorization. See&Share software generates a new 168-bit SSL
certificate each time the server starts.

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Appendix B: Distributing the Client Software

When you’ve set up the See&Share software servers, the client software is
available for download from: http://server.company.com (where
server.company.com is the See&Share software server you’ve created).
By default, visitors to this address see a Web page with basic instructions
and a link for installing See&Share software.

Customizing the Web Page

You can customize the Web page users see when they browse to the
server. To do this, create an HTML page called CustomPage.htm and put
it in the server application directory.
NOTE: For greater security, the See&Share software server makes only
CustomPage.htm available to a Web browser. If this file includes images
or other files, those images and files must be hosted on a different server
and referenced with absolute links within the custom page.

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Appendix C: Frequently Asked Questions

Q. Is See&Share software scalable?

A. Yes. You can have a number of Conference Servers, all controlled by a
Master Server. The Master Server balances the load among the
Conference Servers to ensure the best performance.

Q. Can I install the Master Server and a Conference Server on a server

running the Microsoft Internet Information Service (IIS)?
A. Yes. However, you will need to use IP binding or a port other than 80.
You can define these settings when you install See&Share software on
the server, or you can use the Setup tab of the Admin Tools after
installation (pages 11 and 13).

Q. Can I install the Master Server and Conference Server inside my

firewall?
A. Yes, but you should install the services either outside the firewall or in a
DMZ. This allows both internal and external users to connect to the
server directly. A direct connection has the best performance.
If the See&Share service is installed behind an organization's firewall,
only the internal users can connect to it directly. A firewall might prevent
external users from connecting to the server at all, and even if they can
connect, they have to use an HTTP connection rather than a direct
connection. An HTTP connection does not perform as well as a direct
connection.

Q. Do See&Share software services require a dedicated server?

A. Not necessarily. The See&Share services are small and require few
system resources, so they can work well even on a server that runs
other services and applications. IP Binding and port configuration are
advanced features that let you run See&Share along with other
services on a server machine (see page 11).
However, you must consider the server’s anticipated workload. If you
need to support conferences that include hundreds of participants
sharing complex information, you’ll need a dedicated server.

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Q. How can I remove See&Share software from one server so I can install
it on another?
A. Just uninstall See&Share software on the server you no longer need,
install it on the new server, and reactivate the server licenses and user
packs.

Q. A user is having a problem. How can I log system events to a text file?
A. Instruct the user who’s experiencing the problem to restart the client
and then type LOG in the Server Name box before clicking the Connect
button. As long as the user remains connected to the server, any
system events related to that server will be recorded in a text file called
See&Share_Log.txt, which See&Share software saves in the client
computer’s root directory.

Q. Can I customize the Web page that appears when users type the
server name into their Web browser?
A. Yes. Just create an HTML page called CustomPage.htm (with
appropriately linked images), and copy it to the server application
directory See page 20 for further details.

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