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Question 1
1.1. There are several key factors of successful project management these factors help teams
to stay organized and finish work on time these include Scope, Planning, Resources Management,
stakeholder management, and Monitoring.

 Scope- As noted by (PMI,2017,p.6)"Defining the project scope clearly at the start is essential
to avoid ambiguity and manage stakeholders' expectation".Means everything your project is
supposed to do. It tells you what work needs to be done. It helps everyone understand what
they are working on
 Planning-(Kerzener,2017,p.205)Stated that project planning involves determining the
resources, tasks, timeline, and risk strategies that will ensure project success".Planning
means getting ready before starting the work. It is like making a list to do and schedule so the
project goes smoothly. Planning helps everyone stay organized and avoid problems later.
 Resources Management-According to (Turner 2016,p.112)States that "matching project
tasks with appropriately skilled personnel and adequate funding is a fundamental success
factor".Resources management is to make sure you have the right people and things to do the
job and use them in the best way. It keeps the project on track and running smoothly.
 Stakeholders Management-(PMI.2017,p.9)states that "The active involvement of
stakeholders help identify requirements and enable better decision making throughout the
project life-cycle ".Stakeholders are the people who care about the project or affected by it.
They decide if the project is a success or not.
 Monitoring cited by( Meredith and Mantell,2014,p.329)"Monitoring is checking to see if the
project is going as planned.It helps you catch issues early time".Monitoring is checking to see
if the project is going as planned. It helps to catch issues early.

To finish a project successfully, it is important to plan well, talk clearly with the team, and manage
time and work properly.By implementing these factors it will help the project to stay on track and
finished on time.

Question 1.2
1.2.In the first question, we talk about the important things that help a projects help go well. These
same things help Global Books Publishing with their eBook projects.I will explain how these things
help the company do better.
 1.2.Scope-"(Kerzener,2017)states that "Another important factor is defining the scope of the
project clearly. If the team is unsure about what is included in the work,they might not do

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unnecessary tasks or miss important ones. Creating a clear scope statement helps everyone
stay on track ".
Recommendation -GGBP should create a detailed scope statement before starting each
project.This should include what the project will deliver,what is not included what is not included
and what goals are. Regular meeting should be held to confirm that the project is still following the
original scope.

 Planning-(PMI,2021)states that"One of the key factors that can help Global Green Books
Publishing(GGBP)succeed in their project is planning. Without good planning, projects face
delays, confusion, and missed deadlines. Using project schedules, Gantt charts, and timelines
will help everyone understand what to do and when to do it".
Recommendation-GGBP should use formal planning tools like Gantt charts,project timelines, and
tasks lists.Project plans should be created before work starts and shared with all team members.

 Resources management-(Turner and Mullar,2005).states "Lastly, managing resources

effectively is crucial. Many supervisors at GGBP do not have the training or time to manage all
parts of a project. Providing leadership training and assigning work based on people's strength
will lead to better results".
Recommendation-GGBP should develop a resource management plan to match people with
suitable tasks. They should also provide training in leadership and digital publishing tools to help
supervisors manage more effectively.

 Stakeholders Management-(Bourne,2015)states that "Stakeholders management is

another area that needs improvement. When stakeholders like clients or staff are not properly
informed or involved, it can lead to misunderstanding and project failure. Keeping open
communication with them helps avoid problems".
Recommendation-GGBP should create a stakeholder list for each project and develop a
communication plan to keep everyone informed. Training in soft skills should also provided to
supervisors to help them handle team communication better".

 Monitoring-(Mir and Pinnington,2014)states that "GGBP also needs a better monitoring

system. Right now projects are challenging to track because of part-time workers and
schedule changes. By using the dashboard and project tracking tools, the supervisor can
monitor progress and fix issues early ".

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Recommendation-Introduce progress monitoring tools as dashboard and status report.GGBP
supervisors should meet weekly to review project status using measurable indicators like tasks
completed,hours spent, and upcoming deadlines".

In conclusion, if Global Green Books Publishing uses the right project management steps they can
finish their eBook projects better and faster.

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Question 2.1
2. .1 In any project it is very crucial to identify stakeholders for a successful project. Stakeholders
an individuals or groups who are involved in the project or affected by its outcomes. They play an
important role in ensuring the project is successful. They include the following;

 The project manager

(Global Green Books Publishing,2025,p.1)states that " She introduced formal project management
processes, created a PM manual, and trained the employees to get the work done".
Role-Samantha is in charge of managing the eBook projects. She made a new system to help the
company run better and trained other employees.
Interest-She wants the project to finish on time be high quality and keep the customer happy.

 Supervisors
(Global Green Book Publishing,2025,p.1)says "Supervisors are interacting with customers as well
as with internal account managers and customer representatives".
Role-Supervisor used to work with the printing machines, but now they lead teams and talk to
customers. They also solve workers between workers.
Interest-They want to be good leaders, keep the team working well together, and manage the new
e Book projects smoothly.

 Customers
(Global Green Books Publishing,2025,p.1) states that "They produce customized e Books for this
local college and are speaking with several other colleges and professional associations about
tasks and additional projects".
Role-these are the people and organizations who ask the company to make custom eBooks.
Interest- They want good quality e Books delivered on time. If they are happy, they might give
more work to the company.

 Founders
(Global Green Books Publishing,2025,p.1) says "They had to start implementing some project
management concepts to plan and manage their work".
Role- They own the company and make big decisions, like hiring Samantha and growing the
business.
Interest- They want the business to keep growing, make money, and have happy customers.

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 Full-time employees
(Global Green Global Publishing,2025,p.1)says that "Some of these conflicts occur between a
mostly young, part-time contingent of students workers and the full-time employees".
Role-These are regular workers who work on the project every day. They sometimes have
conflicts with the part-time student workers.
Interest- They want to work in a team where everyone gets along and the project gets done
properly.

To sum up, knowing the stakeholders and their role is very important for the success of the eBook
project at Global Green Books Publishing. By knowing their roles company will avoid problems,
work better as a team, and make sure the project is completed successfully.

Question 2.2
In the project, many people are involved or affected by the work. Each one has a role to play and it
can affect the project in different ways. There are as following:
1. Samantha-The project manager
According to (PMI,2017,p.52) says "Samantha plays a central role in coordinating all project
activities".Her influence lies in leading the team to achieve the project objectives and managing
stakeholders expectation. Her interests include ensuring projects are delivered on time and within
scope and quality standards.She should be supported by tools like a Project Management Office
(PMO) to ease her workload and improve efficiency.

2, Supervisors
According to PMI (2017,p.57), "Leaders must communicate clearly and inspire team members to
perform well".Their interests should be addressed through leadership development training and
support in handling scheduling complexities. Supervisors manage the operational team and are
involved in handling conflicts and team motivation. They influence team performance and task
scheduling.

3. Customers
The PMI (2017,p.46) guide emphasizes that "meeting customer needs and managing expectations
is essential". Customers should be engaged through regular updates and feedback loops to
ensure alignment with their requirements. Customers influence the scope and priorities of the
project. Their satisfaction determines project success.

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4. Founders-As PMI (2017,p.39) states, "senior stakeholders can exert significant influence on
project funding, scope, and outcomes".The founders started the business and made the big
decisions. They decide how money and staff are used their interests include sustained growth,
customer satisfaction, and innovation in digital publishing. They should be engaged through
strategic updates, risk assessments, and reports that demonstrate how project outcomes align
with business goals.

5. Full-Time Employees
PMI (2017p.58)" suggests helping teams work better by building trust and good
communication".These are the workers doing the hands-on eBook work. Their job is to complete
tasks on time and with quality. Sometimes, part-time staff pass on unfinished work, which causes
delays. Their needs should be managed by giving them clear schedules and making sure
everyone understands their role.

To finish, every stakeholder is important and can help the project succeed or cause problems if it
is not managed.

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Question 3
All projects have things that can go wrong. To stop these problems from becoming bigger the
company could use some risk management methods. These tools help to find problems easily and
plan how to deal with them. In the following, I will explain simple ways.
 Risk Identifying Working
According to (PMI,2017) "risk identification workshops bring together stakeholders to brainstorm
risks that could affect the projects".These workshops allow team members—like supervisors,
project managers, and even part-time workers—to talk about potential issues. This way, everyone
can share their thoughts based on their role. For instance, student workers might know how
scheduling issues affect work handovers, while supervisors might highlight conflicts and risks early
in the project.

 SWOT Analysis(Strength,weakness,opportunities,threat )
(Schwalbe,2016 states that “A SWOT analysis enables project teams to identify internal and
external factors that could impact objectives”.This method would help the team understand what
they’re doing well and where the dangers lie. For example:
Strength: Fast-growing eBook business.
Weakness: Supervisors lack leadership and project skills.
Opportunity: More colleges are interested in their services.
Threat: Delays in getting permissions or poor coordination among part-time staff.
Using SWOT helps with risk planning and makes the company aware of both internal and external
challenges.

 Risk Breakdown Structure

(Helman,2018) says "A risks breakdown structure (RBS) categories risks into levels, such as
technical, organizational or external ".This is a visual tool like a tree chart. It helps organize risks
into different categories. For example:
 Technical risk-problems with eBook formats or tools
 Organizational risks of training or role confusion.
 External risks-Delayed responses from college or lack of permission.
This method helps structure the risk management process, making it easier to see which area has
the most risk.

 Probability and impact matrix

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According to (PMI,2017) "The probability and impact matrix helps prioritize risks by evaluating how
likely they are occur and the extent of their consequences".This is a simple chart that shows which
risks are most important. A risk that is very likely to happen and has a big impact—like students
missing their shifts during deadlines—would be a high priority. Something less likely with a small
impact would be low priority. This helps managers focus on the most serious risks first.

5. Risk register
As stated by (Burke,2013) "A risk is a documented tool used to track identified risks, their severity
and the action steps to be taken".A risk register is like a table or spreadsheet. It shows:
 What the risk is
 Who is responsible for it
 How like it is
 What the company will do to reduce it
 What to do if it happens anyway
This document helps track risks during the whole project, making it easier to respond quickly.

6. Root Cause Analysis(RCA)

(kerzner,2017) says that "Root cause analysis helps teams to dig deeper into problems and
prevent recurrence by identifying the origin of risks".If a team misses a deadline, the cause might
not just be "slow work." RCA helps find out why it happened. Maybe part-time staff didn't receive
training, or maybe supervisors weren't clear about roles. Knowing the root cause helps stop the
same problems from happening again.

7. Monte Carlo Simulate(advanced method)

(Heldman,2018) says that Monte Carlo simulations are to perform quantitative risk analysis and
model the probability of different outcomes”.This method uses computer models to run many
simulations and predict how long a project might take. It can help with forecasting project duration
and cost, even when risks are high. Although more technical, this tool would help the team
estimate if extra time or money is needed for safety.

8. Lessons Learned and Risk Audits

(Schwalbe,2016)says "Lessons learned and risk audits provide insights from previous projects to
enhance future performance". At the end of each project, the team should meet and talk about
what went well and what didn't. These insights can be written down and used in the next project.
Risk audits can also be done during a project to make sure risk plans are being followed.

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To conclude by applying these risk management methods, Global Green Book Publishing can
prepare better for future challenges in their fast-paced eBook projects.

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Question 4

In Global Green Books Publishing sis growing fast,especially with eBook projects. To manage this,
they need a good way to plan their project costs and finish work on time. Two common project
methods are Waterfall and Agile. This compares them which is better for the company.

Waterfall Approach
The waterfall is a step by step process. Each phase must be finished before moving to the next,
like a staircase. It works best when the project is clear from the beginning.

 Cost estimation-(Wysocki,2014,p.51) states that “In the Waterfall method, cost estimation is
done at the start of the project. The team plans the full budget based on what they think the
entire project will need. This can be useful if there is a fixed scope, meaning nothing is
expected to change. However, at Global Green Books, changes often happen—such as
delays in getting content or team members working at different times. Because of this, the
early cost estimates may not be correct later on, leading to problems with the budget.

 Project delivery in a waterfall-according (Wysocki,2014,p.58) Project delivery in Waterfall is

based on finishing one phase at a time. If everything goes as planned, this method can deliver
the project on time. But at Global Green Books, the eBook projects often change during the
process. For example, student workers may leave or content might be delayed. Since
Waterfall does not handle change easily, these problems can cause delays and missed
deadlines.

Agile Method
The Agile method is more modern and flexible It breaks work into smaller parts called sprints and
allows the team to make changes as they go. Agile also encourages teamwork, regular
communication, and customer feedback throughout the project.

 Cost estimation-(Highsmith,2009,p.84) states that “Agile does not estimate the full cost of the
project at the beginning. Instead, it estimates the cost in smaller steps, one sprint at a time.
This means the team can adjust the budget as they learn more about the project. At Global
Green Books, where things can change quickly and team availability is not always predictable,
Agile helps make cost estimation more accurate over time.

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 Project Delivery in Agile- According to (Highsmith,2009,p.101) states that" Agile allows

teams to deliver small parts of the project quickly. This is useful for Global Green Books
because the company has part-time staff and often needs to make changes in the middle of a
project. Agile makes it easier to shift priorities, add new tasks, and keep work moving even if
there are problems. It also helps with communication, which is important because there are
different types of staff (young part-timers and full-time workers) who need to work together
smoothly.

Which method is better for Global Green Book

Although Waterfall can work well for simple, print-based projects that don't change much, Agile is
a better fit for the eBook publishing side of the business. Agile works well in fast-paced
environments where tasks and staff availability change often. It allows for better cost control during
the project and faster, more flexible delivery. Also, Agile encourages team communication and
shared problem-solving, which is important for managing a team with different skills and working
times.
In the future, the company could even think about using a hybrid model—using Waterfall for stable
print projects and Agile for dynamic eBook projects.

-To finish.to deal with its fast growth and new challenges, Global Green Books Publishing needs a
project management method that supports flexible budgeting and quick delivery. The Waterfall
method is good when things stay the same, but it struggles with changes. Agile is more adaptable
and better for managing teams, time, and costs in a fast-changing environment. For eBook
projects, Agile is the better choice because it helps the company respond to changes, manage
part-time teams, and deliver projects faster and more effectively.

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