University of Science – VNU HCM

Faculty of Technology

PROJECT PROPOSAL

FURNITURE WEB STORE

Course ID CSC13002_21CLC04
Group 7
Members 21127738 – Tran Bao Ngoc
21127072 – Nguyen Huu Khanh
21127440 – Nguyen Phuoc Thinh
21127457 – Vu Minh Triet
21127500 – Le Van Duong
Mentors M.S. Nguyen Minh Huy
M.S. Ho Tuan Thanh
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Contents
1. Roles & Responsibilities------------------------------------------------------------------------------------------ 3
2. Introduction--------------------------------------------------------------------------------------------------------- 4
2.1 About us------------------------------------------------------------------------------------------------------- 4
2.2 Orientation---------------------------------------------------------------------------------------------------- 4
2.3 Project Goal--------------------------------------------------------------------------------------------------- 4
2.4 Core Values--------------------------------------------------------------------------------------------------- 4
2.4.1 Innovation----------------------------------------------------------------------------------------------- 4
2.4.2 Aesthetic Integrity------------------------------------------------------------------------------------- 4
2.4.3 Sustainability------------------------------------------------------------------------------------------- 5
2.4.4 Customer-Centric-------------------------------------------------------------------------------------- 5
2.4.5 Global Perspective------------------------------------------------------------------------------------- 5
3. Target Users & Environments------------------------------------------------------------------------------------5
4. Key features--------------------------------------------------------------------------------------------------------- 5
4.1 For Customers:----------------------------------------------------------------------------------------------- 5
4.1.1 Log in, sign up------------------------------------------------------------------------------------------5
4.1.2 Search Engine-------------------------------------------------------------------------------------------5
4.1.3 Add to Cart (Wishlist)---------------------------------------------------------------------------------5
4.1.4 Payment------------------------------------------------------------------------------------------------- 5
4.1.5 Cancel Order--------------------------------------------------------------------------------------------6
4.1.6 Report issues--------------------------------------------------------------------------------------------6
4.1.7 Products Filter------------------------------------------------------------------------------------------ 6
4.1.8 Products Details---------------------------------------------------------------------------------------- 7
3.2 For Members & Allies---------------------------------------------------------------------------------------7
3.2.1 Log in, sign up------------------------------------------------------------------------------------------7

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1. Roles & Responsibilities

Student ID Member Role Responsibility

21127738 Tran Bao Ngoc Project Manager Planning, executing, and overseeing
projects to ensure they are completed
(Front-end, Business successfully.
Analyst, UI/UX
Designer) Define project goals, objectives, and
scopes.

Assign tasks to team members, provide

clear direction, motivate the team, and
ensure everyone works appropriately to
meet project requirements.

21127072 Nguyen Huu Khanh Front-end Translate the design and layout
Developer provided by UI/UX designers into
actual web pages using HTML, CSS,
(Back-end, Tester) and JavaScript.

Focus on creating a smooth and

intuitive user experience by optimizing
page load times, performance, and
usability.

21127440 Nguyen Phuoc Thinh Tester Create test plans and execute various
types of testing.
(Front-end, Back-
end) Document and report defects, working
closely with developers to resolve
issues.

Verify that software meets defined

requirements and specifications.

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21127457 Vu Minh Triet Business Analyst Analyze business requirements, collect,

and determine how the project should
(Front-end, Back- address these needs.
end)
Data-driven recommendation is also
needed.

Bridging the gap between business

needs and technical solutions.

21127500 Le Van Duong Back-end Develop server-side applications, APIs,

Developer and databases.

(Front-end, Tester) Implement business logic, data

handling, and security measures.

Optimize database performance and

ensure data integrity.

2. Introduction
2.1 About us
- Industry: Interior Design, Furniture Reseller.

- Brand name: [Company name].

- Welcome to [Company name] – Where Your Home Becomes a Masterpiece.

- At [Company name], we are on a relentless quest to transform your living spaces into
breathtaking works of art. With nearly a decade of expertise, we have honed our skills to become
maestros of interior design. [Company name] is not just about furniture but about merging
aesthetics with architecture. Step into our immersive showrooms and let our unique architectural
designs whisk you away on an experiential journey. On top of that, our buzzing online
community is a hub for sharing ideas, experiences, and creative sparks. So, please discover our
collection, become part of our community, and embrace the art of inspired living with [Company
name].

2.2 Orientation
Simple - Elegant - Coherent
- Our website is driven by three core principles: Simplicity, Elegance, and Coherence. These
orientations form the foundation of our design philosophy, ensuring a user-friendly, visually
pleasing, and harmonious online experience.

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2.3 Project Goal

- In this project, we aim to create a simple and memorable website. Balancing simplicity with
engagement can be challenging, but it is our goal.

- We will maintain consistency in layout, spacing, and design elements to achieve this. Adhering to
our design system will simplify the coding process.

- Above all, teamwork is paramount. We will communicate, discuss, and align our efforts to ensure
an optimal project completion."

2.4 Core Values

2.4.1 Innovation
- We embrace innovation as the lifeblood of our brand. We constantly seek new
design horizons, creative solutions, and technologies to redefine the concept of
living beautifully.

2.4.2 Aesthetic Integrity

- We hold ourselves to the highest standards of aesthetic integrity, ensuring that
every product and design element reflects our dedication to beauty and
functionality.

2.4.3 Sustainability
- We are dedicated to sustainable practices, from sourcing materials to design
choices, to protect the environment and ensure a better future for future
generations.

2.4.4 Customer-Centric
- Our customers are at the heart of everything we do. We listen, understand, and
exceed expectations to provide an unparalleled shopping experience.

2.4.5 Global Perspective

- We embrace diversity, cultures, and perspectives worldwide to infuse our designs
with a global essence.

3. Target Users & Environments

- This target market includes couples sharing a home, just-married couples (aged between 21 and
40), and families (with three or more members).
- The website is accessible via legal browsers like Chrome, Mozilla Firefox, or Microsoft Edge.

4. Key features
4.1 For Customers:

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4.1.1 Log in, sign up

- Let users create accounts and make subscriptions for receiving suggestions,
promotions, or privileges from the company via email.
- Allow customers to change or reset their passwords if they forgot theirs.

4.1.2 Search Engine

- Allows users to search for specific content or information within the website.
- This feature enhances user experience by suggesting keywords to help them
quickly find what they are looking for.

4.1.3 Add to Cart (Wishlist)

- A feature that allows customers to add items to their shopping cart by clicking
the “Add to cart” button (Items that user is interested in but does not want to
purchase immediately).

4.1.4 Payment
- View Cart: Users can review the items in their cart, make adjustments, and
proceed to checkout.
- Checkout: Users initiate the check-out process by clicking the “Checkout” or
“Proceed to Payment” button.
- Shipping Information: Users provide their shipping and billing information
(name, address, email, phone number).
- Payment Methods:
- Users can select, change, add, or remove payment methods (Credit/debit
card, Paypal, Apple Pay, Google Pay, etc.).
- Enter the necessary payment details based on their chosen method.
- Apply Discount Codes/Coupons: Users can enter discount codes or coupons for a
reduced price.
- Review Order: Users can review their order (selected items, shipping
information, and payment method).
- Place order: Users confirm their orders and initiate the payment by clicking the
“Place Order” button.
- Processing Payment: Authorization -> Verifies user’s payment information ->
Confirms the transaction’s legitimacy.
- Confirmation Page: Users receive an order confirmation page with successful
transaction details.
- Shipping/Tracking Information: Users receive shipping information and tracking
details through our website.

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4.1.5 Cancel Order

- Customers can access their orders by navigating to their account dashboard.
- Within the order detail (located in the “Order Management” section), users can
find an option to “Cancel order”.
- Follow the on-screen instructions to provide the necessary details for the
cancellation.
- Users will receive an email confirmation acknowledging their requests.
- The Customer Support team will review the request and process it accordingly.
Buyers may receive further communication regarding the status of the request.

4.1.6 Report issues

- Users can fill out a form to report any technical issues or problems they have
encountered. Upon submitting, they will receive a confirmation email, and our
Customer Support team will help address and resolve the issue.

4.1.7 Products Filter

- Price range: Users can customize the affordable price using the price range slider
(by typing in the input values or dragging the slider).
- Purchases: Number of products purchased.
- Designer: The studio or designer who owns or creates the products.
- Style: Furniture’s style identified by admins or designers.
- Star Rating: From 1 star to 5 stars.

4.1.8 Products Details

- Rating & Reviews: Users can rate the products or services on a scale of 1 to 5
stars, representing their satisfaction level or quality.
- Choose product properties: Users can choose the color, size, and quantity of the
desired product before adding it to their cart.
- Product Suggestions: Automatically suggest products with the same category or
label.
4.1.9 User Profiles/Account Information
- Users can manage their account details, including contact information, shipping
addresses, and payment methods.
- Users can update their profile and preferences for a more personalized shopping
experience.
4.1.10 Notifications & Alerts

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- Stay updated with real-time notifications about order status, new arrivals, and
promotions.
4.1.11 Personalized Recommendations
- Discover item recommendations based on user journey (browsing history,
purchase behavior, and favorite items.)
- Ensure customers stay informed about exclusive offers, discounts, and
promotions tailored to your interests.

3.2 For Members & Allies

3.2.1 Log in, sign up
- Create a distinct registration or sign-in option for the company’s members or
allies.
a. Company’s members: Refers to individuals who are part of the company’s
workforce (staff, management, executives.)
b. Company’s allies: Refers to external entities, such as other companies,
organizations, or individuals that collaborate, cooperate, or form strategic
partnerships with the company: suppliers, partners, authorized distributors,
investors, or any other external stakeholders.)
3.2.2 Dashboard
- For Members:
- Gain insights into sales performance, customer behavior, and market
trends.
- Utilize data-driven reports and analytics tools to optimize strategies.
- For Allies:
- Access resources related to collaboration, including product catalogs,
partnership agreements, and marketing materials.
- Collaborate with the shareholders/owners seamlessly through integrated
communication channels.
3.2.3 Manage Orders & Shipping
- Members/Allies can gain access to an integrated order management system.
- They can oversee the complete order lifecycle, including order placement,
tracking, and shipment.
- Products are categorized by their respective categories, ensuring efficient order
and shipping management.
3.2.4 Products Operations

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- Members have the capability to add new products, remove outdated ones, and
update existing listings on the website.
- Each product is carefully categorized by its specific type or category, enhancing
the user experience and website organization.