A STUDY ON EMPLOYEE SAFETY AND WELFARE MEASURES

AT MICRO HARD PROCESSING SERVICES

Submitted in partial fulfillment of the requirements for the award of

Bachelor of Commerce

by

KEERTHIKA G

40740161

DEPARTMENT OF BUSINESS ADMINISTRATION

SCHOOL OF MANAGEMENT STUDIES

SATHYABAMA
INSTITUTE OF SCIENCE AND TECHNOLOGY
(DEEMED TO BE UNIVERSITY)
Accredited with Grade “A” by NAAC I 12B Status by UGC I Approved by AICTE
JEPPIAAR NAGAR, RAJIV GANDHI SALAI, CHENNAI - 600 119

APRIL - 2023

i
 DEPARTMENT OF BUSINESS ADMINISTRATION

BONAFIDE CERTIFICATE

This is to certify that this Project Report is the bonafide work of

KEERTHIKA G (40740161) who carried out the Project Training at “MICRO
HARD PROCESSING SERVICES ” under our supervision for a period of 3
months from January 2023 to March 2023.

DR. SEETHAL MRS.LAKSHMI

Internal guide External guide

Dr. BHUVANESWARI .G, MBA., Ph.D

Dean – School of Management Studies

Submitted for Viva Voce Examination held on 08.05.2023

Internal Examiner External Examiner

ii
< > MICRO HARD PROC€SSIRG
H Specialists in Heat Treatment of Die Steels, Ferrous 6 Non - Ferrous Metals
No. t22/3, SIDCO Industrial Estate, Ambattur, Chennai - 600 098. IS0 9001 : 2015 FM 76837
e.mail : mhp [email protected] +J : 42189439, 42189082
GSTJN : 33AAOPS3057R3ZU
Dnte :
COMPLETION CERTIFICATE
05.04.2023

This is to certify that Final Year B.Com general student KEERTHIKA G (40740161) from
Sathyabama institute of science and technology of your Institution has done her
project work title “ A STUDY ON EMPLOYEE SAFETY AND WELFARE MEASURES” in
our company for the period of 3 months.

During the period of her project work, we found her hardworking, punctual and
inquisitive.

Thanking you,

Yours faithfully,
For MICRO HARD PROCESSING,

›ry

iii
 DECLARATION

I KEERTHIKA G (40740161) hereby declare that the Project work done by me

under the guidance of DR. SEETHAL and Ms. LAKSHMI at MICRO HARD
PROCESSING SERVICES is submitted in partial fulfillment of the
requirements for the award of Bachelor of Commerce.

DATE: 29.04.2023

PLACE: CHENNAI SIGNATURE OF THE CANDIDATE

iv
 ACKNOWLEDGEMENT

I am pleased to acknowledge my sincere thanks to Board of Management of

SATHYABAMA for their kind encouragement in doing this project and for completing it
successfully. I am grateful to them.

I convey my thanks to Dr. G. Bhuvaneswari, MBA., Ph.D., Dean - School of

Management Studies and Dr. A. Palani, M.Com., M.Phil., M.B.A., Ph.D., Head of
the Department, Dept. of Business Administration for providing me necessary
support and details at the right time during the progressive reviews.

I would like to express my sincere and deep sense of gratitude to my Project Guide
DR. SEETHAL for his valuable guidance, suggestions and constant encouragement
paved way for the successful completion of my project work.

I wish to express my thanks to all Teaching and Non-teaching staff members of the
Department of Business Administration who were helpful in many ways for the
completion of the training.

KEERTHIKA G

v
 ABSTRACT

This study was done with the objectives of analyzing health, safety, and welfare
measures of the company, knowing the opinion and satisfaction level of employees
about health measures, safety measures and welfare measures followed in the
company and the measures followed to prevent from accidents in the company. The
labour health, safety and welfare are the measures of promoting the efficiency of
labour. The various welfare measures provided by the employer will have immediate
impact on the health, physical and mental efficiency of the worker and thereby
contributing to the higher productivity. The sample size was limited to 52. Data were
analyzed using simple percentage analysis, based on the findings and
interpretations, suitable suggestions were given to the company.

vi
 TABLE OF CONTENTS
CHAPTER PAGE
TITLE
NO. NO.
ABSTRACT vi
LIST OF TABLES Viii
LIST OF FIGURES ix

INTRODUCTION
1.1 Introduction about the topic 1
1.2 Industry profile 2
1.3 Company profile 3
1.4 Product profile 4
1
1.5 Statement of the Problem 6
1.6 Need for the Study 6
1.7 Scope of the Study 6
1.8 Objectives of the Study 6
1.9 Limitations of the Study 7
2 2.1 REVIEW OF LITERATURE 8-11
RESEARCH METHODOLOGY
3.1 Research Design 12
3.2 Sources of Data 12
3.3 Structure of Questionnaire 12
3
3.4 Sample size 12
3.5 Sampling technique 13
3.6 Period of the Study 13
3.7 Analytical Tools 13
DATA ANALYSIS AND INTERPRETATION
4
4.1 Percentage Analysis 14-28
FINDINGS, SUGGESTIONS AND CONCLUSION
5.1 Findings of the Study 29
5
5.2 Suggestions 30
5.3 Conclusion 31
REFERENCES 32-33
ANNEXURE (Questionnaire) 34-36

vii
 LIST OF TABLES

TABLE PARTICULARS PAGE

NO. NO.
1.3.1 Overview of company profile 3
4.1 Gender of the respondents 14
4.2 Age group of the respondents 15
4.3 Salary of the respondents 16
4.4 Work experience of the respondents 17
4.5 Educational qualification of the 18
respondents
4.6 Welfare facilities 19
4.7 Working environment of the company 20
4.8 Medical benefits 21
4.9 Sanitary facilities 22
4.10 Canteen facilities 23
4.11 Leave policy 24
4.12 Training program 25
4.13 Program initiates by the company 26
4.14 Health checkups 27
4.15 Satisfaction level of health, safety, and 28
welfare measures

viii
 LIST OF CHARTS/FIGURES

CHART PARTICULARS PAGE NO.

NO.
1.2.1 Industry infrastructure 2

1.4.1 Steps in heat treatment process 4

1.4.2 Power transmission gear parts 5

1.4.3 Braking system components 5

1.4.4 Engine components 5

1.4.5 Fasteners parts 5

4.1 Gender of the respondents 14

4.2 Age group of the respondents 15

4.3 Salary of the respondents 16

4.4 Work experience of the respondents 17

4.5 Educational qualification of the 18

respondents
4.6 Welfare facilities provided by the company 19

4.7 Working environment of the company 20

4.8 Medical benefits 21

4.9 Sanitary facilities 22

4.10 Canteen facilities 23

4.11 Leave policy given by the company 24

4.12 Training program 25

4.13 Program initiates by the company 26

4.14 Health checkups 27

4.15 Satisfaction level of health, safety, and 28
welfare measures

ix
 CHAPTER 1

INTRODUCTION

1.1 INTRODUCTION

Employee welfare and safety has seen as one of the important measures of
performance of an organization. The changes in the work life of employees and
changes in the business environment internal as well as external has brought
tremendous transformation in the organizational behaviour.

Safety: Safety in the workplace means having an environment free from injury
and hazards. Proper processes and procedures will allow employees to work
without worrying about the safety.

Labour Welfare: The concept of labour welfare is necessarily dynamic and has
been interpreted in different ways from country to country and from time to time
and even in the same country, according to social institutions, degree of
industrialization and general level of social and economic development. Labour
Welfare includes under it “Such services, facilities and amenities as adequate
canteens, rest and recreational facilities, sanitary and medical facilities,
arrangements for the travel to and from and for the accommodation of workers
employed at a distance from their homes, and such other services, amenities
and social facilities including security measures as contributing to conditions
under which workers are employed” Welfare activities influence the sentiments
of the workers.

1
1.2 INDUSTRY PROFILE

Figure 1.2.1

Micro Hard Processing is an Indian proprietorship company incorporated on 1993

and its registered office address is Micro Hard Processing No. 122, Sidco Industrial
Estate, Ambattur, Sidco Industrial Estate, Chennai, Tamil Nadu, India,600098. The
current age of the company as per its registration date is 30 Years 3 Months 15
Days in the year 1993. Established as a proprietorship company, Micro Hard
Processing is known as the leading manufacturer of high-quality products / services
such as Normalizing Job Work, Case Hardening, Normalizing, Surface Hardening
Job Work, the products / services offered are well-known for features like high
quality, competitive prices, requisite functionality, and low maintenance. The
company is located with the help of their experienced staff, stringent quality control
measures and focus on customer service, the company has been able to offer
Normalizing Job Work, Case Hardening, Normalizing, Surface Hardening Job Work,
in multiple ranges and models. Their products / services have competitive position
in the international market, and they have proven track record of supplying products
/ services to their customers and buyers at market competitive price. We provide`
job-work in heat-treatment. We are in this field for 15 years. We have employed well

2
qualified, skillful persons. We are accredited with ISO 9001:2008 certificate by BSI
management systems.

1.3 COMPANY PROFILE

Micro Hard Processing is a proprietorship limited company based in Chennai, India

and it was incorporated officially on 1993. Micro Hard Processing is a manufacturer
company The company was registered in the year 1993. The company's business
is based in the city of Chennai. Micro Hard Processing is one of the leading
manufacturer companies of high-quality products / business services such as
Normalizing Job Work, Case Hardening, Normalizing, Surface Hardening Job Work.

TABLE 1.3.1 OVERVIEW OF THE COMPANY PROFILE

Company name Micro hard processing services

Ownership type Proprietorship

Nature of industry Manufacturing

Year of establishment 1993

Age of the company 30 years 3 months 15 days

Company CEO Shanmugam

Managing Director Viswanathan S

Location Ambattur, Chennai

3
1.4 PRODUCT PROFILE

Micro hard processing services has the nature of heat treatment industry. Heat
treatment is the process of heating and cooling metals, using specific predetermined
methods to obtain desired properties. Both ferrous as well as non-ferrous metals
undergo heat treatment before putting them to use.

• Heat treatment steel: Annealing

• Heat treatment steel: Normalizing
• Heat treatment steel: Hardening
• Heat treatment steel: Tempering

Steps/ procedures for heat treatment.

Figure 1.4.1

4
These are the Parts that are heat treated: power transmission gears, braking
systems, engine components, fasteners, and stampings. These parts are made
from a variety of heat treatable materials, including mild steel, aluminum,
magnesium, and high strength and low alloy steels.

Figure 1.4.2 Figure 1.4.3

Figure 1.4.4 Figure 1.4.5

5
1.5 STATEMENT OF THE PROBLEM

The research problem of the study is “to measure the health, safety and welfare
measures of the employees of Micro hard processing services.

1.6 NEED FOR THE STUDY

A work environment free from injuries and accidents attracts employees. Employees
are more satisfied and productive in such an environment. A safe work environment
is essential for both employees and employers alike. It is the right of all employees
to have safety in the workplace. Workplace safety is essential regardless of the size
of a company. Well-implemented safety measures keep employees safe and also
protect industrial equipment. It is the responsibility and duty of employers to protect
their employees and keep them safe.

1.7 SCOPE OF THE STUDY

• The study analyses certain parameters like cleanliness around the work
place, removal of dust and wastage, adequate lighting, quality water and
food, good rest rooms, adequate medical facilities, good toilet facilities,
sufficient first aid boxes, adequate security instruments like mask, shoes,
helmet etc.
• This will be helpful to know about the various levels of welfare schemes and
the organization’s benefits extended to the employees.

1.8 OBJECTIVES OF THE STUDY

PRIMARY OBJECTIVE

• To understand the awareness on safety and welfare facilities among the

employees provided by the organization.

6
SECONDARY OBJECTIVE

• To find out the utilization of welfare facilities by the employees.

• To find out the level of satisfaction of employees with regard to labour welfare
facilities.

1.9 LIMITATIONS OF THE STUDY

• The opinions are dynamic hence, the results of the study based on these
opinions are likely to differ.
• The above-mentioned study is carried out in only the particular company. So,
the other observation and results are not applicable for any other companies.
• Data of similar companies were not available for comparison

7
 CHAPTER 2

2.1 REVIEW OF LITERATURE

Thiruvenkatra and Thangapandian (2017) has conducted a study on “Employee

satisfaction on welfare facilities.” This study aims to find out the satisfaction of the
employee, whether the company is providing welfare facilities. The welfare schemes
in every organization facilitate impetus for employee and employer relations. It’s
besides removing dissatisfaction help to develop loyalty in workers towards the
organization. Welfare facilities help in motivating and retaining employee within the
organization.

Ramamoorthy, Thooyamani, et al. (2017) who has conducted a study on

effectiveness of welfare measures and employee morale in TV Sundar amiyengar
& sons limited, Madurai. It was observed to determine the employee satisfaction
about the facilities given by the company and to assess the impact of welfare
measures on employee morale. Findings was employees were satisfied by the
welfares given by the company the study did not include the effect of employee
welfare measures on productivity and employee satisfaction level was investigated.

Hemalatha, Benita , & Nageswara Rao, (2017) The Main purpose of the study
was to identify the impact of welfare facilities on job satisfaction and also to
know the satisfaction level of the employees. Data was collected through survey
questionnaire from 120 respondents. The study revealed that, employee welfare
has a great impact on job satisfaction. The welfare measures made in such
a way that it accomplishes the needs of the employees, if the needs of the
employeesA

Saravanakumar & DR.S Akilandeswari (2017) in their work- A study on

Employees’ Health, Safety and Welfare measures in a private industry in
Coimbatore city declared that the organisation has provided sufficient health and
safety measures. But certain points have been identified that some employees are

8
satisfied and some are not satisfied with the present welfare measures. Welfare
refers to physical, mental and
emotional wellbeing of the individual. So in future, the management can well think
of improving the welfare by consulting with employees.

G.Aarthi, & P. Srinivasan (2018) conducted The Study on Impact of Employee

Welfare Measures in Automobile Industry. By analysing the summary of the results
it was identified that the welfare and safety activities, which was followed by
organization was satisfied and they wanted some improvements in the system. As
the strength of any organization depends entirely on sincere working of all the
employees the management should take special care to frame certain policies
procedures to improve the welfare and safety

Sai Anil Kumar and Anil Kumar (2018) has conducted a study on “Labour Welfare
Measures in Singareni Collieries Company Limited.” The study clearly states that
Labour is an important element in any Industry. Labour Welfare measures are made
by the employers to their labour to improve the standard of living, which effects the
productivity of the worker in a positive way. This article reviews the welfare
measures implemented by the company. The areas covered under review are
canteen facility, education, housing, Singareni Seva Samithi (SSS). It also examines
the terminal benefits like coal mine provident fund and pension scheme.

Logasakthi and Rajagopal (2019) Revealed the employees enjoy not only the
satisfaction of their jobs but also various facilities given by the firms. The labours
extend their maximum support for the improvement of the company. The personal
department takes care of the total human resources in the company. The
management provides all the health safety and welfares to the employees that will
help to produce better performance in the work and working environmen

Seetha and Aruna (2019) has conducted a study on “Employees Welfare

Measures: Importance, Statutory Provisions and Various Agencies Protecting the
Welfare of Employees”. The study explains about the Employees welfare includes
various facilities, services and amenities provided for improving their health,
efficiency, economic betterment and social status of the workers. Welfare measures

9
may be introduced by the employers, government, employees or by any social or
charitable agency.

Srinivasa Rao and Vidyanath (2019) have carried comparative study to examine
the
effectiveness of statutory welfare measures fulfillment in sugar mills at Krishna
District of Andhra Pradesh. The researchers critically evaluated the canteen facility
satisfaction among the selected employees of sugar mills. The researchers framed
hypothesis test to explore the association between age and statutory welfare
measures fulfillment across the different sugar mills selected for the study. The
result indicates that age has significant association with welfare measures fulfillment
and KCP sugar mills have higher welfare measures fulfillment compared to Delta
Sugar Mills and other Sugar mills of Andhra Pradesh.

Rao, (2019) explain that a welfare measure is a process of recognizing the

worker's unique role in society and doing good for them, as well as keeping
and inspiring employees and improving the company's local reputation. Anju
(2016) within the study recognized to the charge of absence have be abridged to a
huge level by knowing that home, physical condition and relatives care,
cafeteria, enlightening and guidance capability, and stipulation of benefit activity.
He too affirmed to this opinion intended for winning implementation of employee
benefits activities is not anything other than an addition of self-governing
standards in a manufacturing civilization

Chandrasekaran (2020) an attempt was made to study the welfare schemes

available in construction industries. Employees were selected at random through
primary survey and responses were analysed through percentage analysing. It was
observed that employees were satisfied with welfares schemes of festival advances,
medical, lighting, sitting and drinking water. While, Accident benefit scheme
provided maximum satisfaction. Most of the employees agreed that labour turnover
can be reduced through proper motivational techniques

Meenakshi Yadav (2020) in his paper ‘welfare measures’-A study on analysis of

workers reveals the welfare measures in the corporate sector. The factor analysis

10
model has various issues for labor welfare into eight factors. These are: loans and
compensation facilities, education, housing, subsidized food, better working
environment, stability of work force and provision of cooperative societies. To
maintain good industrial relations in the organizations, these types of welfare
facilities can maintain long way efficiency in the organizations. The corporate sector
should maintain a good provision of welfare measures for the workers

Ms. Masrath Ayesha (2021) “Role of DIY Measures and IMPACTS ON

EMPLOYEE'S CAPACITY: SCCL US EMPLOYEES STUDY". This article discusses
the hyperlink between labor productiveness and welfare measures. The observe
focuses on internal safeguards and the way those safeguards improve employee
productivity at Singareni Collieries Limited (SCCL). After studies, it turned into
determined that internal well-being measures or centers have an instantaneous
effect on worker productiveness. The article concludes that employees are satisfied
with the welfare measures supplied by means of the enterprise and show dedication
to their work, which improves their productiveness.

Fareeth (2021) in his study examined the perceptions of various employee welfare
measures taken by the engineering colleges and also the parameters that influence
them. The study highlighted the fact the teachers have tendency towards various
non-monetary schemes viz., legal, transportation, health measures that strongly
influenced their perceptions towards welfare schemes.

Joseph, J. S. (2021) A study on satisfaction levels regarding welfare measures of

industrial workers working in selected units of MIDC Nagpur. Main objective of the
study is to study demographic variables of the industrial workers and to study the
level of welfare facilities available in the organization.

11
 CHAPTER 3

RESEARCH METHODOLOGY

3.1 RESEARCH DESIGN

A research design is simply a structural framework of various research methods as

well as techniques that are utilized by a researcher. Descriptive research design
was adopted in this project work. Since, the investigator wants to know about the
employees opinion.

3.2 SOURCES OF DATA

Two methods of data collection are used:

PRIMARY DATA: Questionnaire is used as a primary data collection tool and the
respondents were chosen on convenient basis. The questionnaire was design
according to the objectives of my study.

SECONDARY DATA: It is the data which already collected or exists in the

organization in the form of past records, websites and related journals, and the data
was collected from the books, company websites, google and other related records.

3.3 STRUCTURE OF QUESTIONNAIRE

A structured questionnaire is a document used to collect data from the respondents

and consists of a set of standardized questions. The questionnaire was divided into
two parts. The first part is about respondents general details. The second part has
some questions related to health, safety and welfare of the employees.

3.4 SAMPLE SIZE

Sample size of 52 employees has been taken for this study.

12
3.5 SAMPLING TECHNIQUE

CONVENIENCE SAMPLING is used because they are the easiest way to recruit
for the study of their entire population.

3.6 PERIOD OF STUDY

The period of the study is 3 months.

3.7 ANALYTICAL TOOLS

The following statistical tool were used for the analysis of the data

Percentage analysis method: The number of responses of each category is

summarized to percentage format for the convenience to use other statistical tools
namely pie chart and bar diagrams.

No of respondents
Percentage = _____________________________ x 100
Total number of respondents

13
 CHAPTER 4

DATA ANALYSIS AND INTERPRETATION

4.1 PERCENTAGE ANALYSIS

TABLE 4.1: GENDER OF THE RESPONDENTS

Gender No of respondents Percentage

Male 40 76.9

female 12 23.1

Total 52 100

[SOURCE: Primary data]

GENDER

23.1

76.9

Male female

Figure 4.1: Gender of the respondents

INTERPRETATION

76.9% of the respondents are male and rest of 23.1% are female respondents.

14
 TABLE 4.2 AGE GROUP OF THE RESPONDENTS

Age No of respondents Percentage

18-30 years 27 51.9

31-40 years 11 21.1

40-50 years 7 13.4

Above 50 years 7 13.4

Total 52 100

[SOURCE: Primary data]

age group

above 50years 13.4

41-50years 13.4

31-40 years 21.1

18-30 years 51.9

0 10 20 30 40 50 60

age group

Figure 4.2 Age group of the respondents

INTERPRETATION

51.9% of the respondents are in the age category of 18-30 years, 21.1% of the
respondents are in the age category of 31-40 years, 13.4% of the respondents are
in the age group of 41-50 years, 13.4% of the respondents are in the age category
of above 50 years.

15
 TABLE 4.3 SALARY OF THE RESPONDENTS

Salary per month No of respondents Percentage

Less than rs.10000 21 40.3

Rs.11000- rs.20000 14 26.9

Rs. 21000- rs.30000 9 17.3

More than rs.310000 8 15.3

Total 52 100

[SOURCE: Primary data]

Salary
45 40.3
40
35
30 26.3
25
20 17.3
15.3
15
10
5
0
less than rs.10000 rs.10000-20000 rs.21000-30000 more than rs.31000

salary

Figure 4.3 Salary of the respondents

INTERPRETATION

40.3% of respondents are earning less than rs.10,000, 26.3% of respondents are
earning between rs.10,000-20,000, 17.3% of respondents are earning between
rs.21,000-rs.30,000, 15.3% of respondents earning above rs.31,000.

16
 TABLE 4.4 WORK EXPERIENCE OF THE RESPONDENTS

Work experience No of respondents Percentage

Less than 3 years 30 57.6

3 – 5 years 7 13.4

More than 5 years 15 28.8

Total 52 100

[SOURCE: Primary data]

Work experience
70
57.6
60

50

40
28.8
30

20 13.4

10

0
less than 3years 3-5 years more than 5 years

work experience

Figure 4.4 Work experience of the employees

INTERPRETATION

57.6% of the respondents are below 3years of work experience, 13.4% of

respondents are 3-5years of work experience, 13.4% of the respondents are above
5years of work experience.

17
 TABLE 4.5 EDUCATIONAL QUALIFICATION OF THE RESPONDENTS

Educational qualification No of respondents Percentage

Illiterate 20 38.4

HSC 17 32.6

Diploma 11 21.1

Under graduate 4 7.6

Total 52 100

[SOURCE: Primary data]

Educational qualification

7.6

21.1 38.5

32.6

illiterate hsc diploma under graduate

Figure 4.5 Educational qualification of the respondents

INTERPRETATION

38.5% of respondents are illiterate, 32.6% of respondents are HSC, 21.1% of

respondents are diploma, 7.6% of respondents are under graduate.

18
TABLE 4.6 “WELFARE FACILITIES PROVIDED WILL MOTIVATE WORKERS
TO WORK SINCERLY” – HOW FAR YOU AGREE WITH THIS STATEMENT?

Welfare facilities No of respondents Percentage

Strongly agree 8 15.3

Agree 35 67.3

Disagree 5 9.6

Strongly disagree 4 7.6

Total 52 100

[SOURCE: Primary data]

Welfare facilities
80

70 67.3

60

50

40

30

20 15.3
9.6 7.6
10

0
agree strongly agree disagree strongly disagree

welfare facilities

Figure 4.6 welfare facilities

INTERPRETATION

67.3% of respondents are agreeing this statement, 15.3% of respondents are

strongly agree, 9.6% of respondents are disagree, 7.6% of respondents are strongly
disagree.

19
 TABLE 4.7 WORKING ENVIRONMENT OF THE COMPANY

Working environment No of respondents Percentage

Very poor 0 0

Fair 9 17.3

Average 11 21.1

Good 25 48.7

Very good 7 13.4

Total 52 100

[SOURCE: Primary data]

Working environment

very good 13.4

good 48.1

average 21.1

fair 17.3

very poor 0

0 10 20 30 40 50 60

working environment

Figure 4.7 Working environment of the company

INTERPRETATION

48.1% of respondents said good, 21.1% of respondents said average, 17.3% of

respondents said fair, 13.4% of respondents said very good, no one has not told
very poor.

20
 TABLE 4.8 MEDICAL BENEFITS PROVIDED BY THE COMPANY

Medical benefits No of respondents percentage

Very satisfied 15 28.8

Satisfied 32 61.5

neutral 1 1.9

Dissatisfied 2 3.8

Highly dissatisfied 2 3.8

Total 52 100

[SOURCE: Primary data]

Medical benefits
70
61.5
60

50

40
28.8
30

20

10 3.8 3.8
1.9
0
very satisfied satisfied neutral dissatisfied highly dissatisfied

medical benefits

Figure 4.8 Medical benefits

INTERPRETATION

61.5% of respondents feels satisfied, 28.8% of respondents feels highly satisfied,

3.8% of respondents feels both dissatisfied and highly dissatisfied, 1.9% of
respondents feels neutral.

21
 TABLE 4.9 SANITARY FACILITIES PROVIDED BY THE COMPANY

Sanitary facilities No of respondents Percentage

Poor 4 7.6

Fair 13 25

Average 11 21.1

Good 24 46.1

Total 52 100

[SOURCE: Primary data]

Sanitary facilities

7.6

25
46.1

21.1

poor fair average good

Figure 4.9 Sanitary facilities

INTERPRETATION

46.1% of respondents said good, 21.1% of respondents said average, 25% of

respondents said fair, 7.6% of respondents said poor.

22
 TABLE 4.10 CANTEEN FACILITIES PROVIDED BY THE COMPANY

Canteen facilities No of respondents Percentage

Highly satisfied 15 28.8

Satisfied 28 53.8

Dissatisfied 5 9.6

Highly dissatisfied 4 7.6

Total 52 100

[SOURCE: Primary data]

Canteen facilities

highly dissatisfied 7.6

dissatisfied 9.6

satisfied 53.8

highly satisfied 28.8

0 20 40 60
canteen facilities

Figure 4.10 Canteen facilities

INTERPRETATION

53.8% of respondents feels satisfied, 28.8% of respondents feels highly satisfied,

9.6% of respondents feels dissatisfied, 7.6% of respondents feels dissatisfied.

23
 TABLE 4.11 LEAVE POLICY GIVEN BY THE COMPANY

No of
Leave policy Percentage
respondents

Highly satisfied 10 19.2

Satisfied 27 51.9

Dissatisfied 9 17.3

Highly dissatisfied 6 11.5

Total 52 100

[SOURCE: Primary data]

Leave policy

11.5
19.2

17.3

51.9

highly satisfied satisfied dissatisfied highly dissatisfied

Figure 4.11 Leave policy

INTERPRETATION

51.9% of respondents feels satisfied, 19.2% of respondents feels highly satisfied,

17.3% of respondents feels dissatisfied, 11.5% of respondents feels highly
dissatisfied.

24
TABLE 4.12 ARE YOU PROVIDING TRAINING BEFORE WORKING ON
MACHINERY?

Training No of respondents Percentage

Provided 35 67.3

Sometimes 10 19.2

never 7 13.4

Total 52 100

[SOURCE: Primary data]

Training
80
67.3
70

60

50

40

30
19.2
20 13.4
10

0
provided sometimes never

training

Figure 4.12 Training before working

INTERPRETATION

67.3% of respondents said provided, 19.2% of respondents said sometimes, 13.4%

of respondents said never

25
TABLE 4.13 DOES YOUR COMPANY INITIATES PROGRAM THAT PROMOTES
SAETY OF THE EMPLOYEES?

Program No of respondents Percentage

Conducted every month 42 80.7

Sometimes 7 13.4

Never 3 5.7

Total 52 100

[SOURCE: Primary data]

Program

5.7

13.4

80.7

conducted sometimes never

Figure 4.13 Program initiates by the company

INTERPRETATION

80.7% of respondents said conducted, 13.4% of respondents said sometimes, 5.7%

of respondents said never.

26
TABLE 4.14 HOW OFTEN DOES YOUR COMPANY OFFERS HEALTH
CHECKUPS

Health checkups No of respondents Percentage

Quarterly 4 7.6

Half yearly 44 84.6

Annually 0 0

Never 4 7.6

Total 52 100

[SOURCE: Primary data]

Health checkups

never 7.6

annually 0

half yearly 84.6

quarterly 7.6

0 10 20 30 40 50 60 70 80 90

health checkups

Figure 4.14 Health checkups

INTERPRETATION

84.6% of respondents said half yearly, 7.6% of respondents said quarterly, 7.6% of
respondents said never.

27
TABLE 4.15 HOW SATISFY YOU ARE WITH HEALTH, SAFETY AND WELFARE
MEASURES PROVIDED BY THE COMPANY?

Health, safety & welfare No of respondents Percentage

Highly satisfied 17 32.6

Satisfied 28 53.8

Dissatisfied 4 7.6

Highly dissatisfied 3 5.7

Total 52 100

[SOURCE: Primary data]

Health, safety & welfare measures

5.7
7.6
32.6

53.8

highly satisfied satisfied dissatisfied highly dissatisfied

Figure 4.15 satisfaction level of health, safety & welfare measures

INTERPRETATION

53.8% of respondents feels satisfied, 32.6% of respondents feels highly satisfied,

7.6% of respondents feels dissatisfied, 5.7% of respondents feels highly
dissatisfied.

28
 CHAPTER 5

FINDINGS, SUGGESTIONS AND CONCLUSION

5.1 FINDINGS OF THE STUDY

• 76.9% of respondents are from male gender.

• 51.9% of respondents are from the age group of 18-30 years.
• 57.6% of respondents having less than 3 years of work experience.
• 38.5% of respondents are illiterate.
• 40.3% of respondents of earning less than Rs.10,000.
• 67.3% of respondents are agree that the welfare facilities will motivate them
to work sincerely.
• 48.1% of respondents said good for the working environment of the company.
• 61.5% of respondents feels satisfied for the medical benefits provided by the
company.
• 46.1% of respondents feels GOOD about the sanitary facilities provided by
the company.
• 53.8% of respondents satisfied about the canteen facilities provided by the
company.
• 51.9% of respondents feels satisfied about the leave policy given by the
company.
• 67.3% of respondents said, the company provided training before working on
machinery.
• 80.7% of respondents said, the company conducted initiate the safety
programs to them.
• 84.6% of respondents said, that the company offers health check-ups twice
a year.
• 53.8% of respondents are dissatisfied with health, safety & welfare measures
provided by the company.

29
5.2 SUGGESTIONS OF THE STUDY

• Not all the departments have washroom facilities. Departments such as

stores, purchase must be provided with the washroom facility.
• Should give training about the safety measures to the employees before
working on machinery in order to handle if unexpected accident occur.
• Organisation should improve medical facilities regarding services and
treatment.
• Organisation need to conduct more safety training programs for the
employees. Need to supply safety equipment wherever required and
supervising to follow safety measures by the employees.
• Organisation should improve drinking facilities near the plant or outside of
plant for working labour as well as employees.
• Awareness about the hazards at the workplace should be known fully to the
employees.

30
5.3 CONCLUSION OF THE STUDY

• Based on the study of employee safety and welfare measures in micro hard
processing services, it is clear that the company is very keen in the promoting
all the welfare measures providing by MHPS. The objective of the study is
achieved in finding the satisfactory level and workers opinion towards the
management attitude.
• Human resources plays an important role in any organisation, employees
welfare facilities are concerns to this department, if the employee happy with
welfare measures then only the productivity of that organization can be
increased.
• The effective and efficient safety policies and welfare facilities make the
employees to perform the better job better, which leads to effectiveness of
the organisation.

31
REFERENCES

BOOKS

1.RSTUM S DAVAR, Book ‘Personnel management & Industrial Relations’,

Year: 1988, Publishers: Himalaya publishers
2. G S BAIN GS WOOLVEN, Book ‘Industrial Relations’,Year:1978
3. KUMAR, ANIL, Book ‘Labor Welfare and Social Security’,
Publishers: Deep & Deep Publication, New Delhi, Year: 2003.

ARTICLES

1. Alexander Cohen, PhD Michael J. Colligan(1998),’’assessing occupational safety

& health training ’’ D.H.H.S [NIOSH] publication number-98-145.

2. j.sulaiman, m.alaguthnkamani, ‘’ a study on employees satisfaction & safety

measures” Indian journal of applied research [march-2013]Volume:: 33Issue :
33ISSN - 2249

3. Jane, E. Et. al ‘‘ Employment status and health after privatization.in.white collar

civil’’’ BMJ VOLUME 322 ,(march 2000)

4. Josephine moeti, lysson& Rudolph,’’ safety practices in small & medium size
enterprises.’’E3 journal of business management & economics (sep 2011)ISSN
2141-7482

5. S.prabakar,‘’employee satisfaction & welfare measures.’’ Re engineering of

Indian economy opportunities.& challenges[24th October 2013]
Volume: III,Special Issue: X

6. Ushatiwari,” a research on employees welfare facilities and its impact on

Employees efficiency.’’ Journaloofrresearchiinmmanagement8&ttechnology
(2014)Online ISSN-2320-007

32
7. Christopher Mathews, I. K. Khann Impact of Work Environment on Performance
of Employees in Manufacturing Sector in India: Literature Review, International
Journal of Science and Research (IJSR) ISSN (Online): 2319-7064 Index
Copernicus Value (2013): 6.14 Impact Factor (2015): 6.391

8. Dr.G. Yoganandan and G. Sivasamy, Health and Safety Measures in Chettinad

Cement Corporation Limited, Karur Bonfring International Journal of Data Mining,
Vol. 5, No. 1,February 2015, DOI: 10.9756/BIJDM.8024

9. Dr.K.Lalitha, T.Priyanka A study on employee welfare measures with reference

to IT industry International Journal of Engineering Technology, Management and
Applied Sciences December 2014, Volume 2 Issue 7, ISSN 2349-4476

10. H Abdul Zubar, K Visagabel, V Deepak Raja and Arun Mohan (2014) in the
article occupational health and safety management in manufacturing industries
Journal of Scientific & Industrial Research Vol 73, June 2014, pp. 381-386

11.Kwesi Amponsah-Tawiah, Kwasi Dartey-Baah Occupational Health and Safety:

Key Issues and Concerns in Ghana International Journal of Business and Social
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12. Rejoice Selorm Ametepeh (2011) Occupational health and safety of the informal
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13. Dr. D. Rajasekar and Dr. A. Krishna Sudheer, A Study on Labour Welfare
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33
APPENDIX (QUESTIONNAIRE)

1. Gender
o Male
o Female

2. Age group
o 18 – 30 years
o 30 – 40 years
o 41 – 50 years
o Above 50 years

3. Salary
o Less than Rs. 10,000
o Rs. 11,000 - Rs. 20,000
o Rs. 21,000 – Rs. 30,000
o More than Rs. 30,000

4. Work experience
o 0 – 3 years
o 3 – 5 years
o More than 5 years

5. Educational qualification
o Illiterate
o HSC
o Under graduate
o Diploma

6. “Welfare facilities provided will motivate employees to work sincerely” – how

far you agree with this statement?
o Strongly agree

34
 o Agree
o Disagree
o Strongly disagree

7. Are you satisfied with the working environment of the company?

o Very poor
o Fair
o Average
o Good
o Very good

8. Are you satisfied with medical benefits provided by the company?

o Highly satisfied
o Satisfied
o Neutral
o Dissatisfied
o Highly dissatisfied

9. Are you satisfied with the sanitary facilities provided by the company?
o Poor
o Fair
o Average
o Good

10. Are you satisfied with the canteen facilities provided by the company?
o Highly satisfied
o Satisfied
o Dissatisfied
o Highly dissatisfied

11. Are you satisfied with leave policy provided by the company?
o Highly satisfied
o Satisfied
o Dissatisfied

35
 o Highly dissatisfied
12. Are you providing training before working on machinery?
o Provided
o Sometimes
o Never

13. Does your company initiate program that promotes safety of the employees?
o Conducted every month
o Sometimes
o Never

14. How often does your company offers health checkups?

o Quarterly
o Half yearly
o Annually
o Never

15. How satisfy you are with health, safety and welfare measures provided by
the company?
o Highly satisfied
o Satisfied
o Dissatisfied
o Highly dissatisfied

36