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RaghuS

Raghu Varma Sagi is a Salesforce Administrator and Developer with 3.5 years of IT experience, specializing in Sales Cloud and Service Cloud. He has hands-on expertise in data management, process automation, and security management, with experience in multiple projects including Techser Power Solutions and SJM Sales & Service App. Raghu holds a B.Tech in Mechanical Engineering and has a strong background in Apex programming, Visualforce, and Agile development methodologies.
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0% found this document useful (0 votes)
4 views

RaghuS

Raghu Varma Sagi is a Salesforce Administrator and Developer with 3.5 years of IT experience, specializing in Sales Cloud and Service Cloud. He has hands-on expertise in data management, process automation, and security management, with experience in multiple projects including Techser Power Solutions and SJM Sales & Service App. Raghu holds a B.Tech in Mechanical Engineering and has a strong background in Apex programming, Visualforce, and Agile development methodologies.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Name: RAGHU VARMA SAGI

Mobile: +91 9491911478


Email: [email protected]

Overview

Having 3.5 years of IT Experience as a Salesforce.com Administrator & Developer to be a


part of an organization that offers challenging responsibilities in the field of Software
development.

Areas of Expertise

 Sales Cloud & Service Cloud  Release Management


 User Management  Synchronous & Asynchronous Apex
 Security Management  Apex & Triggers
 Data Management  SOQL
 Process Automation  Visualforce Pages
 Reports & Dashboards  Lightning Aura Components

Professional Summary 

 Hands on experience in Sales Cloud, Service Cloud.

 Hands on experience in Data modeling, Data migration, automation process, Reports and dash
 Security Management
boards, Sandbox activities, Security model & deployment activities.
 Data Management
 Proficiency in data migration using Import Wizard & Apex Data Loader.
 Process Automation
 Excellent knowledge in lead management across web-to-case, email-to-case, and web-to-lead
 Reports & Dashboards
 Experience in writing Apex Classes, Apex triggers, SOQL, all asynchronous process, test methods,
Visualforce pages, Lightning Aura components.
 Experience in writing Test Classes for generating Code Coverage.
 Implemented and delivered projects under Agile Development Environment and Test-Driven
Environments with large and small Team Projects.

Work Experience

 Working as software Engineer in C2N It Services Private Ltd. from September -2019 to till date.

Key Projects

#Project-1: Techser Power Solutions.


Role: Salesforce Developer & Administrator.
Description: Techser is one of the top power conditioner manufacturers and are renowned for the
technological breakthroughs. Where the legacy data is being built on Excel. Now we developed a project
for them where they use Sales force now for Leads till Opportunities and Quotes some part of Sales
Cloud in a short notation.
Responsibilities:
 Involved in configuration changes (Administration), Customizations and deployment activities.
 Involved in customization like Apex triggers, Apex Batch jobs, visual force pages etc.
 Involved in deployment of code through change sets from sandbox to production environments.
 Supporting the Sales cloud implementation, Service cloud modules, Client interfacing and
Chatter when converting leads and dealing with cases.
 Responsible for Design and Development of Visual Force Pages based on the Requirements.

Environment: SalesForce.com CRM, Data loader, Workbench Tool, sandbox.

#Project-2: SJM Sales & Service App


Role: Salesforce Administrator & Developer
Description: SJM Inc. was an US based global medical device company, founded in 1976. company
operations are divided into two divisions: Research & Development, Manufacturing and Supply Chain.
The company has been listed in the fortune 500. It serves worldwide with products sold in more than
100 countries.
Responsibilities:
 Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts,
Contacts, Opportunities, Quotes, Activities, Dashboards and Reports.
 Worked closely with sales team and performed detailed analysis of business and technical
requirements and designed the solution by customizing various standard objects of
Salesforce.com (SFDC).
 Involved in automating the core functionalities of Salesforce.com using Queues, Assignment
Rules, Workflows, Process Builder.
 Designed, and developed Apex Classes, Controller Classes and Apex Triggers.
 Created and managed users, roles, public groups and implemented additional role hierarchies,
sharing rules and record level permissions to manage sharing access among different users.
 Added new custom objects, assigned fields, designed page layouts, custom tabs, components,
custom reports.
 Created and deployed several reports for different user profiles based on the need in the
organization.
 Customized the Dashboards to the track usage for productivity and performance of business
centers and their sales teams.
 Designed and deployed Custom tabs, validation rules, Approval Processes and Auto- Response
Rules for automating business logic.

Environment: SalesForce.com CRM, Data loader, Workbench Tool, sandbox.

Education

B. tech-Srinivasa Institute of Engineering & Technology | Mechanical Engineering |2012-2016

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