+91-9611316082/8851213110

Sparsh Verma [email protected]

India, Noida
Software Engineer 3- Senior Salesforce Developer
linkedin.com/in/sparsh-verma-
81584b140

Summary
7+ years of technical development and enterprise/product support experience with a proven history of establishing and
maintaining communication with clients and team members. Key experience over the past few years as a senior
developer, suggesting and implementing efficient solutions to meet business requirements. Experience in technical
design analysis and providing solution design; monitoring work priorities as per defined sample plan and targets;
reporting any outage and taking necessary action; performing RCA and taking corrective actions for defects identified
during monitoring. Proficient in driving KPI reporting/improvement initiatives across the program and focused on
SLA to meet client satisfaction.
Actively identify business opportunities, diagnose problems, identify risks, and drive issues to resolution. Have the ability
to interpret data, identify trends, and make suggestions for improvement

Skills
Technical Skills: Lightning aura | LWC | Apex | Triggers | JavaScript | Integration | REST API | HTML | CSS |
Workflows | Approval Processes | Process Builder | Report & dashboards | Salesforce Standard Configuration
Business Skills: Agile | Sales Cloud | Experience Cloud | Process Management | Root cause Analysis | Technical
Support | Troubleshooting
Products: JIRA | GITLAB | Autorabbit | Change Sets | MS Office | Dataloader | Force.com | Walk me | VS Code |
Developer Console | Eclipse

Work
Experience

IQVIA, India
Role: SD-3(Senior Salesforce developer) - R&DS Technologies Nov 2022 –Present

Project Name: COAS

COAs(Clinical Outcome Assessments) is Cronos Clinical Consulting Services, Inc., an IQVIA business, is
committed amplifying the patient’s voice. It provides questionnaires to confidently measure a wide range of
healthcare-related outcomes. It offer’s full-service support for licensing, distribution, translation, and consulting
services for all COAs listed on the site.
 Developed a public website on Experience Cloud using LWR template
 Worked on designing and developing technical solutions on the Salesforce Platform, formulating algorithm
as well as making technical documents.
 Managing a team of 4 developers and helping them to solve their challenges, both technical and functional.
 Drove client demos and technical/functional design discussions with the business ensuring to deliver as per
their expectations.
 Designed & developed LWC, apex classes, Community, object schema, Apex triggers.
 Worked on SEO, Cookie Management, and multiple page navigation to improve website quality and reach

Project Name: Workflow Management tool Nov 2021 –Nov22

It is one of the in-house projects of IQVIA used to store all the information related to clinical trials and send
surveys, vendor tracking, cost association and several automations to make the system fast and efficient.
  Solution Design and Implementation. Prepared and reviewed the design and solution documents for the purposed
requirements
 Development of Rest APIs in Apex to send and consume data from other systems.
 Worked on lightning Aura, LWC components and events. As per the business requirement we worked on
making custom functionality involving custom screens and other out of the box features.
 Worked on batch class and other Asynchronous Apex. 
 Developed Reports & Dashboards as per the business requirement
 Created Apex triggers. Used triggers to obtain the most efficient and optimized solution for a problem
statement, Also Implemented the best practices and trigger frameworks to achieve the same.
 Use of lightning flow. 
 Assist junior team member in order to solve desire functionality. 
 Code review & analysis.
 Deployment using GitLab.

Achievement / Results Produced

 Developed around 50+ user stories and successfully maintained the business satisfaction score of 9/10.
 Promoted as a SME from the development team
 Implemented a Framework to run multiple scripts at one go which therefore lessened the effort time for
deployment and reduced human error
 Created technical docs for Support Advisors to understand to the technical stories better.

Birlasoft, India

Role: Salesforce Developer May 2019– Nov 2021

Project: The Walt Disney Company, USA

Blast solution helps Business Affairs Negotiators, Legal Affairs Attorneys and Contract Administrators
manage the contract management process for the talent associated with a show/program utilizing
Salesforce as the platform and Apttus as the Contract Lifecycle Management (CLM) product

 Initiating call with client, requirement gathering and preparing technical specifications.
 Developed lightning Aura components, as per the business requirement we developed multiples custom forms,
Pop ups and other screens
 Worked on Agile using JIRA
 Worked on development of Apex classes, Triggers, Aura Components
 Worked on troubleshooting the issues reported in production environment and resolved it in given timelines
 Worked on code optimization and efficiency.
 Prepare Weekly, monthly project reports & engage regional stakeholders and produce solid and effective forecasts
based on accurate and meaningful data reports and analysis and keen observations.

Achievement / Results Produced

 Developed an entire payment functionality and solved complicated business problems 

 Appointed as the P.O.C (Point of contact) for Offshore dev team.
 Resolved all employee grievances within SLA and successfully maintained an employee satisfaction score of
8.8/10 for all logged grievances.
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ALTRAN, India

Role: Salesforce Developer Oct 2018– May 2019

 Project: Activity Association

 Providing ability to tag same activity to multiple entities.

 Custom Activity Timeline creation with all existing standard features.
 Functional Analysis of Business Problem to be designed and executed in Salesforce.com.
 Work directly with Business POC's.

Mirketa, India

Role: Salesforce Developer August 2017– Sept 2018

Project: Merieux Nutrisciences

We developed a Community Cloud portal for this client based on their existing legacy system. This Implementation has
to cater around 25000 users and is one of the largest implementations of the community cloud in terms of users.

 Design and Develop Community, Developed the community portal which had end to end implementation for the
entire business flow
 Design and develop multiple lightning components catering various use cases.
 Participation in Design Discussions.
 Developed Apex Classes, utilities, Apex Triggers, etc.
 Deployed code across different Orgs using Autorabbit and Change sets.
 Part of the release team so coordinated with clients onsite for project management
 Worked on Agile

Achievement / Results Produced

 Awarded as the Performer of the quarter

 rained peers on Salesforce aura and was also part of core dev team
 Implemented a new and better deployment process using Autorabbit.

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Education & Certification
Certification: -
 Platform Developer 1(PD1)
 Salesforce Certified Admin (SCA)

Education: -
Visveswaraya Technological University Jul 2013 – Aug 2017
Bachelor of Information Technology