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PLE palgun
BUSINESS ETHICS
1.1 Introduction:
The term ethics is derived from the Greek word ‘ethos’, which means character.
Ethics is a branch of social sciences, which deals with concepts such as right and
wrong, good and bad, fair and unfair, legal and illegal, moral and immoral, proper
and improper in respect of human actions.
'Business Ethics' refers to the set of moral values or standards or norms which
govern the activities of a businessman.
Businesses must abide by some basic principles. It should provide quality goods
and services at reasonable prices to their consumers. It must also avoid
adulteration, misleading advertisements, and other unfair malpractices. A business
must also perform other duties such as distributing fair wages, providing good
working conditions, not exploiting the workers, encouraging competition, etc.
Ethics means what is right and what is wrong from Society’s Point of view.
Ex: Charging unjustifiable high price.
Laws mean what is Right and what is Wrong from Law’s point of view.
Ex: charging above MRP (maximum Retail Price)
Value is defined as the principles and ideals, which helps them in making the
judgment of what is more important. Ex: important for individual well being
like self-respect, comfortable life, freedom etc.
1.2 Business Ethics – Definition
There are many definitions of business ethics, but the ones given by Andrew
Crane, Raymond C. Baumhart are considered the most appropriate ones.
The concept of business ethics arose in the 1960s as companies became more
aware of a rising consumer-based society that showed concerns regarding the
environment, social causes and corporate responsibility.
Ethics are broadly described in the literature as moral principles about right and
wrong, honourable behavior reflecting values, or standards of conduct. Honesty,
openness, responsiveness, accountability, and fairness are core ethical principles.
Ethics are moral guidelines which govern good behavior.
1.3 IMPORTANCE OF ETHICS IN BUSINESS
3. Good reputation: If ethics are good and well made then it helps in creating
good reputation. As a result, mutual trust and confidence will easily build.
5. Safeguarding Consumers Rights: The consumer has many rights such as right
to health and safety, right to be informed, right to choose, right to be heard, right to
redress, etc. But many businessmen do not respect and protect these rights.
Business ethics are must to safeguard these rights of the consumers.
7. Develops Good relations: Business ethics are important to develop good and
friendly relations between business and society. This will result in a regular
supply of good quality goods and services at low prices to the society. It will
also result in profits for the businesses thereby resulting in growth of economy.
10. Consumer Movement: Today, the consumers are aware of their rights. Now
they are more organized and hence cannot be cheated easily. They take actions
against those businessmen who indulge in bad business practices. They boycott
poor quality, harmful, high-prices and counterfeit (duplicate) goods.
Therefore, the only way to survive in business is to be honest and fair.
11. Healthy Competition: The business must use business ethics while dealing
with the competitors. They must have healthy competition with the competitors.
They must not do cut-throat competition. Similarly, they must give equal
opportunities to small-scale business.
1.3 Factors affecting the need of Business Ethics:
1. Long term Growth: It means if business need long term Survival and
growth then it must have business ethics to run successful with reasonable profit.
2. Cost and Risk Reduction: It means if business want to reduce risk and cost
then it must sure that there must be optimum utilization of every resources & it
possible only with the help of business ethics.
5. Moral values: It contains that if business wants that their employees must
have known moral values then business also have some moral values i.e. ethics.
6. Formal Organization: Every business with formal rules must have their own
ethics. Hence if business needs to be formal then it must contain their own
ethics for workers.
7. Environment in country: If country have all business with their ethics then a
business without ethics have affected a lot.
1.4 Difference between Ethics and Values
Ethics and values are important in every aspect of life, when we have to make a
choice between two things, wherein ethics determine what is right, values
determine what is important.
Ethics is a code of conduct that helps to differentiate from what is right and wrong.
They occur as a result of mankind’s evolution hence also known as morals.
It's essential to understand the underlying principles that drive desired ethical
behavior and how a lack of these moral principles contributes to the downfall of
many otherwise intelligent, talented people and the businesses they represent.
1. Honesty: Ethics executives above all should be honest and worthy of trust.
Ethical executives should be honest and trustful in all their dealings and
should not deliberately mislead or cheat others by misrepresentations,
overstatements, partial truths, selective omissions or any other means.
They are required to supply relevant information and correct
misapprehensions of facts.
2. Integrity: Integrity refers to a wholeness of character demonstrated by
consistency between thoughts, words and actions. Ethical executives should
demonstrate personal integrity by doing what they think is right even
when there is great pressure to do wrong things otherwise. They should be
principled, honorable and upright and should fight for their beliefs.
6. Fairness: they are just and fair in all their dealings. They do not use
indecent means to gain an advantage or exploit other people’s mistakes
for their own benefit. They are committed to justice and the equal treatment
of people. They are willing to admit they are wrong.
9. Law abiding: they respect and abide by the laws, regulations and rules
of the marketplace. Law abiding by the executives will motivate the
employees to abide by the code of ethics of the business organization.
10. Committed to Excellence: they aim to perform their duties to the best of
their abilities. They make sure they are prepared and well-informed, and
constantly try to improve in all areas of responsibility.
11.Leadership: they aim to be positive ethical role models. They are aware of
the responsibilities and opportunities of their position of leadership –
they aim to create an environment in which ethical decision-making and
principled reasoning are highly prized.
12. Reputation & Morale: they aim to build and maintain the company’s good
reputation as well as the morale of its workforce. They avoid becoming
involved in conduct that may undermine respect and will take all actions
necessary to prevent the inappropriate conduct of others.
UNIT-2
ETHICS IN FUNCTIONAL AREAS OF BUSINESS
PRODUCTION: It’s vital for business that the products are in good quality and
free from defects. The production department is concerned with manufacturing the
products, where inputs (raw materials) are converted into finished output through a
series of production process. Their function is to ensure that the raw materials are
made into finished product effectively and efficiently and in good quality. This
department should also maintain the optimum inventory level.
Ethical Issues in Production
1. Uses of quality raw materials
2. Production of quality product
3. Minimizing production wastage
4. Effective utilization of productive resources
5. Testing of product before releasing market
ACCOUNTING AND FINANCE: Cash flow is the lifeblood of any business. It
is important to manage the business’ cash outflows and inflows. The company
can’t operate without money. If you can’t handle your money properly, you will
lose control of your business. That is where the accounting and finance department
comes in, which is a part of the organization that manages the company’s money.
This department is responsible for accounting, auditing, planning, and
organizing finances. They’re also responsible in producing the company’s
financial statements.
Ethical Issues in Finance
1. Adoption of proper accounting policies
2. Proper valuation of assets
3. Fair disclosure of relating to financial affairs of organisations
4. Ethical audit practices
5. Not practicing creative accounting
6. Optimum utilization of finance
7. in accounting – window dressing, misleading financial analysis.
3.3 REMEDIES FOR BREACH OF CONTRACT
The Latin maxim ‘Ubi jus, ibi remedium denotes ‘where there is a right,
there is a remedy’. It means failure of a party to perform his or her
obligation under a contract.
The case of breach of contract, the aggrieved party would have one or
more, but not all, of the following remedies against the guilty party.
Ex: Mr. A agrees to sell his guitar to Mr. B on June 10, 2022, for an
amount of Rs 5000. However, he sells this guitar to Mr. C on June 07,
2022.
● Actual Breach of Contract: A party declares his intention of not
performing the contract on due date of performance or during the
course of performance.
Ex: Mr. A agrees to deliver 100 bags of sugar to Mr. B on 1st February
2022.
On the same day he failed to supply 100 bags of sugar to Mr. B
This is actual breach of contract.
So, in case of breach of contract, the aggrieved party would have
one or more, remedies against the guilty party.
i. Suit for rescission
ii. Suit for damages
iii. Suit for specific performance
iv. Suit for injunction
v. Suit for quantum meruit
Objectives:
The primary aim of this unit is to enable you to:
✓ Understand the role of Government in regulating the economic and business
activities;
✓ Have adequate insights into the concept of law of contract and its various essential elements;
✓ Explain the performance, discharge and remedies of
breach of contract;
The Indian Contract Act 1872 states the term contract is like an agreement that
creates an obligation between parties.
According to the act, the contract is "an agreement enforceable by law."
The act also lists the essentials of a valid contract directly or through various
judgments’ of the Indian judiciary.
Meaning: Sec.2 (h) “An agreement enforceable by law is a contract.” Therefore, a
contract has two important elements, one is the agreement, and the other is the
obligation which is enforceable by law.
Offer (Proposal): Offer [(proposal) (Sec.2 (a)] “When one person signifies to
another his willingness to do or to forgo from doing anything with a
view to obtaining the assent of the other to such act or abstinence, he is
said to make a proposal”.
Acceptance: Acceptance has been defined u/s (Sec.2 (b)) as “When the
person to Whom the proposal is made, signifies his assent thereto, the
proposal is said to be accepted. A proposal when accepted becomes a
promise”.
Example: A lost his Cell Phone and announced that anybody who
brought his cell phone back home would receive Rs.500 as reward. B
heard the announcement and brought the Cell Phone back home. He is
said to have accepted the proposal by doing the act required by A and
hence he can recover the reward.
6) Lawful Object:
The object of the agreement must be lawful. In other words, it means the
object must
(a) not be Illegal, (b) immoral or opposed to public policy.
If an agreement suffers from any legal flaw, it would not be enforceable
by law
7) Legal Formalities
In this agreement, if there is any uncertainty and both parties are not
capable of finding the right path, then it is deemed void. As a part of
essentials of a valid consideration, the terms and conditions of the
contract should be concrete. Any contract, which is uncertain in any
sense, can be termed as void. The terms mentioned in the agreement
should be capable of performing specific thoughts.
8) Consideration
Consideration means the moral value given for the performance of
the promise. It should not be only limited to money, but there should be
some value to what has been agreed upon. One of the essentials of
valid consideration is that it should not be adequate, but should carry
some value.
Consideration means “an advantage or benefit” moving from one party
to other. In other words “something in return”.
The agreement is enforceable only when both the parties give
something and get something in return. The consideration must be
real and lawful.
Conclusion
These are the essentials of a valid contract, which needs to be fulfilled
led by the contract act of India. Before getting into any agreement, it is
essential to know what action has led.
UNIT-4
The person who promises to save the other from loss is called indemnifier.
The person whose loss is to be made good is called indemnified or indemnity holder.
Example: indemnity is the insurance contract where the insurance company promises to pay for
the damages suffered by the policyholder, against the premiums.
In indemnity, there are two parties i.e., indemnifier and indemnity holder. There is only one
contract between indemnifier and indemnity holder. The liability of indemnifier is primary.
Indemnity is for reimbursement of loss.
Guarantee: According the Section 126 of Indian Contract Act, 1872 “A contract of guarantee
is a contract to perform the promise or discharge the liability of a third person in case of
his default”.
Ex: A advances a loan of Rs 5000 to B, and C promises to A that if B doesn’t repay the loan, C
will do so. This is a contract of guarantee.
The person in respect of whose default the guarantee is given is called ‘principal debtor’.
There are three contracts, one between principal debtor and creditor, second between creditor
and surety and third between surety and principal debtor. The liability of the surety is secondary
and arises only if the principal debtor fails to perform his obligations. This contract of guarantee
is for surety of debt.
Difference between indemnity and guarantee
indemnity guarantee
In indemnity ,there are two parties In guarantee, there are three parties
i.e. indemnifier and indemnity holder i.e. creditor, principal debtor and
surety.
There is only one contract btw There are three contract, one btw
indemnifier and indemnity holder. principal debtor and creditor, second
btw creditor and surety and third btw
surety ad principal debtor.
The liability of indemnifier is primary The liability of the surety is secondary
and arises only if the principal debtor
fails to perform his obligation.
The indemnifier can’t sue the third Surety after discharging the debt can
party for loss in his own name. sue the principal debtor.
Indemnity is for reimbursement of The contract of guarantee is for
loss surety of debt
4.2 Contract of Agency
Who is a Principal?
Any person who employs another person to perform an act and who
is being represented by another person in dealing with the third party is
the Principal.
Who is an Agent?
A person employed by the Principal, to act on his behalf, represent him
in the dealings with the third party and also to bring him into a
contractual relationship with the third party, is called an Agent.
In a contract of agency, the agent is not just the bridge between the
principal and the third party, but he can also make the principal
answerable for the acts performed by him. Here it must be noted that
while the agent is acting for the principal, he works in the capacity of
principal.
The term condition is defined in section 12 (2) of the Indian Sale of Goods, Act
1930 whereas warranty is defined in section 12 (3).
Definition of Condition
Certain terms, obligations, and provisions are imposed by the buyer and seller
while entering into a contract of sale, which needs to be satisfied, which are
commonly known as Conditions.
For example, an insurance contract may require the insurer to pay to rebuild the
customer's home if it is destroyed by fire during the policy period. The fire is a
condition precedent.
Definition of Warranty
A warranty is a guarantee given by the seller to the buyer about the quality,
fitness and performance of the product. It is an assurance provided by the
manufacturer to the customer that the said facts about the goods are true and at its
best.
A warranty can be for the lifetime or a limited period. It may be either expressed,
i.e., which is specifically defined or implied, which is not explicitly provided but
arises according to the nature of sale like:
EX: There are many examples of warranties depending on the type of product a consumer is
buying. Some examples may include replacing a product such as a mobile phone if it does
not the way it is advertised. A consumer may also receive free repair services where a
product has been damaged during use.
4.4 Performance of a Contract
Meaning: When the Parties of Contract perform their respective
obligations, the object is fulfilled and the Liabilities of the parties
comes to an end it is called Performance of a contract.
Protection of IPR allows the innovator, brand owner, patent holder and
copyright holder to benefit from his/her work, labor and investment,
which does not mean monopoly of the intellect. Such rights are set out in
the International Declaration of Human Rights, which provides for the
right to benefit from the protection of the moral and physical interests
resulting from the right holder’s work; literal or artistic product.
Need of IPR:
• The original owner must be rewarded
• The society can succeed for progress with the encouragement of
innovation and creativity
• Plays a vital role for accelerating the growth of the economy of
the nation
• Protest inventors and innovators who invest both their money
and energy in developing a new product, process, literary work or
other artistic creation.
• Prevents duplication of work thus saving time and money
• Patents stimulate creativity and impose challenges for
researchers to take their achievements further.
5.2 Types of intellectual property: A) Copyright B) Industrial
Property (Patent, Trade secrets, Trademarks, Industrial designs,
Geographic indications)
1) Copyright
According to the Indian copyright Act 1957, it is a form of IPR concerned
with protecting works of human intellect.
Copy right is the right to “not copy”
Grant legal rights to creators for their original works like writing,
photograph, audio recordings, video, sculptures, architectural works,
computer software, and other creative works like literary and artistic
work.
The rights include
• Right to copy(reproduce) a work
• Right to publicly display or perform the work
• And right to distribute copies of the work to the public
2) Patents
A patent is an exclusive right granted for an invention. Generally
speaking, a patent provides the patent owner with the right to decide how
- or whether - the invention can be used by others. In exchange for this
right, the patent owner makes technical information about the invention
publicly available in the published patent document. The duration of
patent in India is 20 years.
3) Trademarks
A trademark is a sign capable of distinguishing the goods or services of
one enterprise from those of other enterprises. Trademarks date back to
ancient times when artisans used to put their signature or "mark" on their
products.
Ex: Word, symbol, Name, Sound, color.
4) Industrial designs
An industrial design constitutes the ornamental or aesthetic aspect of
an article. A design may consist of three-dimensional features, such as
the shape or surface of an article, or of two-dimensional features, such
as patterns, lines or color.
5) Geographical indications
Geographical indications and appellations of origin are signs used on
goods that have a specific geographical origin and possess qualities, a
reputation or characteristics that are essentially attributable to that
place of origin. Most commonly, a geographical indication includes the
name of the place of origin of the goods.
Ex: Darjeeling – Tea, Kohlapuri- Chappal,
Main conditions of GI:
• Agriculture, Natural, Manufactured
• Produced or Manufactured in a special Area
• Special features and Special Area
• Products, But certain countries -services
6) Trade secrets
Trade secrets are IP rights on confidential information which may be sold
or licensed. The unauthorized acquisition, use or disclosure of such
secret information in a manner contrary to honest commercial practices
by others is regarded as an unfair practice and a violation of the trade
secret protection.
Ex: formula, pattern, process, plan, technology, list of customers.