Common Mistakes When Upgrading Exchange 2000/2003 To

a Exchange 2007
Author: Yuval Sinay MVP
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SUMMARY

The following knowledgebase will help you to upgrade from Exchange 2000/2003 to Exchange 2007.

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SYMPTOMS

The process of upgrading Exchange 2000/2003 to Exchange 2007 might present some problems and
issues
that may be avoided using these basic steps.
In addition these steps should provide some roll back options that may be helpful should a failure
occurs.

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RESOLUTION

Prior to upgrading the current system to Exchange 2007, some precautions and
considerations must be taken:

1. Verity software and hardware computability to Exchange 2007:

Exchange Server 2007 System Requirements

http://www.microsoft.com/technet/prodtechnol/exchange/2007/evaluate/sysreqs.mspx

Planning Processor and Memory Configurations

http://technet.microsoft.com/en-us/library/aa998874.aspx

Planning Disk Storage

http://technet.microsoft.com/en-us/library/bb124518.aspx

IP/PBX and PBX Support

http://technet.microsoft.com/en-us/library/2516dac1-dfdc-47eb-8e6f-18b1537a57b2.aspx

Outlook and Exchange Server Compatibility

http://www.microsoft.com/exchange/evaluation/clients.mspx
 2. Choose the correct Exchange 2007 Edition to your organization:

Exchange Server 2007 Product Guide

http://download.microsoft.com/download/9/9/c/99c1fe21-9156-4ef6-bc41-3f82e226935f/
Exchange_Server_2007_Product_Guide.pdf

3. Review:

Microsoft Exchange Server 2007 Help

http://www.microsoft.com/downloads/details.aspx?familyid=555F5974-9258-475A-B150-
0399B133FEDE&displaylang=en

Windows PowerShell 1.0 Documentation Pack

http://www.microsoft.com/downloads/details.aspx?FamilyId=B4720B00-9A66-430F-BD56-
EC48BFCA154F&displaylang=en

Frequently Asked Questions about Exchange Server 2007

http://www.microsoft.com/exchange/evaluation/TopQuestions.mspx

Microsoft Exchange Server 2007 Release Notes

http://www.microsoft.com/downloads/details.aspx?FamilyID=2600CAB1-BF60-49BD-BEF5-
CB80083275AD&DisplayLang=en

Tip: Its recommended to check the links above from time to time. Microsoft update the Microsoft
Exchange Server 2007
Help and Microsoft Exchange Server 2007 Release Notes.

4. Download the following updates:

a. Windows 2003 Service Pack 2 (If you didn’t used installation media of Windows 2003/Windows
2003 R2

with a integrated Windows Service Pack 2 )

b. http://support.microsoft.com/kb/926139

Note: Although you may no need to install the updates mentioned above, its recommended to
review each
update knowledgebase, and then to decide if the update required and not.

5. Review Exchange Team Blog for known issue and recommendation:

The Microsoft Exchange Team Blog

http://msexchangeteam.com/

6. Verity third party product commutability to X64 Operating System and Exchange 2007 (Specially:
Antivirus Software,
Backup and Archive Software).

7. Consider to use Microsoft Forefront to protect Exchange 2007:

 Microsoft Forefront

http://www.microsoft.com/forefront/default.mspx

8. Learn Exchange Server 2007 Transport Server Role Architecture Diagrams

Microsoft Exchange Server 2007 Transport Server Role Architecture Diagrams

http://www.microsoft.com/downloads/details.aspx?familyid=612F811D-2953-4C08-945E-
833C17150083&displaylang=en

Note: This diagram can be useful for the planning stage and help to resolve transport issues.

9. Review pre-requirements of the schema master, global catalogs, domain function level and
Exchange 2007 commutability
to old Exchange system/s (Like Exchange 5.5) and old Windows 2000 Domain Controller/s.

10. Review the "Exchange 2007 System Requirements":

http://technet.microsoft.com/en-us/library/aa996719.aspx

The next section contains some useful tips that may save time and help in applying a
successful upgrade process

n/a

Post Upgrade Actions, Troubleshooting, and Recovery

1. Install Exchange 2007 Administrative Tools on the Administrator workstation:

Installing Exchange 2007 Management Tools On a 32 Bit Operating System

http://support.microsoft.com/kb/555841

Note: You can use X64 Operating System and use native Exchange 2007 Administrative Tools

2. Consider to implement: Exchange 2007 Cluster Continuous Replication (CCR),

Exchange 2007 Local Continuous Replication (LCR), Single Copy Clusters (SCC) or

Standby Continuous Replication (SCR):

http://technet.microsoft.com/en-us/library/d2efb6f9-f70a-4f96-9f8d-f7aad6ae83d7.aspx

Note: Standby Continuous Replication (SCR) will be available after Exchange 2007 Service Pack 1
release.

3. Setup "SPF", "PTR" and "MX" DNS records to your domain.

4. Use Exchange 2007 build in wizards: Exchange Server 2007 Finalize Deployment and End-to-End
Scenario
to check the server installation and complete the server configurations.

5. Enable Exchange logging by using "Set-EventLogLevel -Identity" command line and check
the logs:

How to Change Logging Levels for Exchange Processes

 http://technet.microsoft.com/en-us/library/bb201670.aspx

Note: Its recommended to disable the logging after you verity the correct operation
of the Exchange server.

6. To change the message limit size and optimize the mail connector, its recommended to
review the following guides:

Managing Message Throttling

http://technet.microsoft.com/en-us/library/bb232205.aspx

Send Connector Cmdlets

http://technet.microsoft.com/en-us/library/aa998325.aspx

Receive Connector Cmdlets

http://technet.microsoft.com/en-us/library/aa995955.aspx

7. How to install Microsoft Anti Spam Agents on Exchange 2007

http://support.microsoft.com/kb/555924

8. How to Change the Location of the Queue Database

http://technet.microsoft.com/en-us/library/bb125177.aspx

9. Consider to change the SMTP banner:

How to Modify the Default SMTP Banner

http://technet.microsoft.com/en-us/library/bb124740.aspx

10. How to Remove the Last Legacy Exchange Server from an Organization

http://technet.microsoft.com/en-us/library/bb288905.aspx

Known issues:

1. Earlier Outlook clients cant connect to Exchange 2007 Server

http://support.microsoft.com/kb/555851

2. The following error may appear in the event log:

Event Type: Error

Event Source: MSExchange ADAccess
Event Category: Devices
Event ID: 2152
Description: The description for Event ID ( 2152 ) in Source ( MSExchange ADAccess )
cannot be found.
The local computer may not have the necessary registry information or message DLL files to
display messages
from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details.
The following information is part of the event: ExSetupUI.exe; 4912; 1753; Error 6d9 from
HrGetServersForRole
 This error may occur due network adapter binding error issue or/and disable File and Print
Sharing
on the network adapter.

3. You experience incompatibility issues when you implement some operations in Exchange System
Manager
or in the Active Directory Users and Computers snap-in in Exchange 2003

http://support.microsoft.com/default.aspx/kb/928187

4. Error message when you prepare an Active Directory forest for Exchange Server 2003:
"Extending the schema in Active Directory failed"

http://support.microsoft.com/kb/917682/en-us

5. Update is available that supports publishing Microsoft Exchange Server 2007 behind
Internet Security and Acceleration (ISA) Server 2006

http://support.microsoft.com/default.aspx/kb/925403

6. Event ID 12014 may appear in Exchange 2007 Application Event Log

http://support.microsoft.com/KB/555855

7. Microsoft Exchange 2007 Information Store may fail to start after reboot

http://support.microsoft.com/kb/555859

8. The address book function in Exchange 2007 is broken when an Exchange OWA client and
a Windows Server 2003-based domain controller do not have the same locale setting

http://support.microsoft.com/?kbid=919166

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MORE INFORMATION

The Microsoft Exchange Team Blog

http://msexchangeteam.com/

Microsoft Exchange Server 2007

http://technet.microsoft.com/en-us/library/cb24ddb7-0659-4d9d-9057-52843f861ba8.aspx

Microsoft Forefront

http://www.microsoft.com/forefront/default.mspx

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APPLIES TO

 Microsoft Exchange Server 2007

 Microsoft Exchange Server 2007 Enterprise Edition
 Microsoft Exchange Server 2007 Standard Edition
 Microsoft Exchange Server 2003 Standard Edition
 Microsoft Exchange Server 2003 Enterprise Edition
 Microsoft Exchange 2000 Server Standard Edition
 Microsoft Exchange 2000 Enterprise Server