MGT501

Solved MCQs For Final Term Papers

120+MCQS

1. Organizational Behavior is a study of investigating the impact of:

► Employees' behavior in an organization

► Societal behavior on an organization
► Country's culture on an organization
► Country's economy on an organization

2. Which of the following term is used to identify,

"what the job holder does"? "how it is done"? &
"why it is done"?

► Job specification
► Job evaluation
► Job description
► Job title

3. Which of the following term is used to identify the

physical & mental skills, required to perform by an
individual within a particular position in an
organization?

► Job title
► Job specification
► Job description
► Job evaluation

4. Jobs are compensated on the basis of:

► Job analysis
► Job specification
► Job worth
► Job description

5. ____________ is the main source of innovations.

► Upgraded technology
► Human mind
► Competitors' pressure
► Research & Development

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Which of the following HR function is the basic element of recruitment?

► Attract the job applicants for the particular

post
► Select the best one among all applicants
► Train the people as per organizational
requirements
► Fire the non-performing employees

6. “A person is known by the company he/she keeps”;

is well described by which of the term?

► Prejudice
► Stereotype
► Introversion
► Extroversion

7. Terms "Interpersonal skills" and "Human skills" Are used for:

► Two different skills

► Different managerial skills
► Operational skills
► Same managerial skills

8. Which of the following abilities are categorized as the Technical skill of an individual?

► Judgment & creativity

► Analysis & communication
► Knowledge & proficiency
► Innovation & advancement

9. The intellectual & mechanical process used by an organization to transform inputs into
advancement termed as:

► Task
► People
► Structure
► Technology

10. Under which of the following authority, an HR manager took the decision to provide training to
its employees regarding the operations of newly installed machine?

► Staff
► Functional
► Line
► Implied

11. Which one of the following is NOT the benefit of making teams?

► Every member is mutually accountable

within a team

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► Teams enable organizations to better utilize
employees' talents
► Teams create trust and a collaborative culture
► Teams always perform better than individuals in all situations

12. Which one of the following is NOT the characteristic of a Virtual Team?

► Lack of nonverbal signals

► Limited social contact
► Increased social relationship
► Ability to overcome time and space constraints

13. Which of the following functions of HRM deals with 'Collective Bargaining'?

► Staffing
► Forecasting
► Employee-assistance management
► Employee-relations management

14. 'There is no need to make any new appointment'; therefore, the organization has transferred
Mr. Azam to another branch. This step of the organization is taken to:

► Increase the labor supply than demand

► Maintain the balance of labor supply and demand
► Decrease the labor supply than demand
► Devastate the balance of labor supply and demand

15. A test conducted to ensure the biological fitness of an individual by identifying the presence of
any inherited diseases like diabetes, heart diseases, neurological disorders etc, is termed as:

► Hereditary testing
► Gene testing
► Instinct testing
► Genetic testing

16. Which of the given employment testing approach requires individuals to perform activities
similar to those they might encounter in an actual job?

► In-basket technique
► Role playing
► Interview simulations
► Case study

17. According to which of the following interview type, several applicants are being interviewed by
one or more company representatives?

► One-to-one interview
► Panel interview
► Group interview

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► Stress interview

18. 'Material wastage has increased to greater extent due to using outdated machinery'. This issue
can be resolved by:

► Train machine operators regarding its

operations
►Replacing the existing machinery with the new one
► Using new raw material in production
► No action is required as it is not a noticeable issue

19. Previous company records & customer satisfaction surveys may serve as a source for:

► Cultivating learning culture within the

organization
► Determining deficiencies that require training
► Developing career development plans for employees
► Identifying training outcomes through evaluation

20. Evaluation of training program is conducted:

► At the initial stage while design a training

► Prior to need assessment phase
► Parallel to design a training content
► At the last stage of training

21. HR managers play vital role in:

► Setting production targets

► Formulating strategies
► Publishing financial statements
► Preparing reports for shareholders

22. Which of the following are the groups of social nature that are formed around friendship and
common interests?

► Formal
► Structured
► Informal
► Unstructured

23. Initially the personnel department was only involved in:

► Recruitment & selection

► Compensation & benefits
► Training & development
► Scheduling vacations

24. 'Career counseling' is part of which of the following functions of HRM?

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► Compensation & benefits
► Planning & selection
► Training & development
► Maintenance of HRIS

25. 'Fair employment legislation' is applicable to which of the following?

► Collective bargaining
► Planning & selection
► Training & development
► Grapevine network

26. Which one of the following is NOT included in 'Training and Development'?

► Orientation
► Career development
► Employee education
► Recruitment

27. Jamal Enterprises' top management refused to consider its female marketing manager for the
post of Vice President. This action of the company is representing which of the following?

► Gender discrimination
► Legal consideration
► Reverse discrimination
► Glass ceiling effect

28. The process of discovering potential candidates for actual or anticipated organizational
vacancies is known as:

► HR planning
► Job analysis
► Recruitment
► Selection

29. The hiring process comprises which of the following steps?

► Selection, Recruitment & performance

appraisals
► Recruitment, Selection & Socialization
► Selection, Orientation & Development

30. Which of the following defines the process of 'Recruitment'?

► Forecasting the demand of human resources

► Forecasting the supply of human resources
► Discovering potential job candidates for a
particular position
► Making a “hire” or “no hire” decisions

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Q1. Rewards offered to labors involved in production, are categorized as;

A. Salary
B. Fringe benefits
C. Wage
D. Commission

Q2. The goal of pre-retirement educational programs is to;

A. Improve job satisfaction

B. Increase employee commitment
C. Minimize medical claims from retirees
D. Ease the transition from working life to Retirement

Q3. Organizations put maximum effort in measuring performance of organizational people because;

A. It makes procedures cost effective

B. It helps in detecting the problems
C. It leads to product innovation
D. It assists in implementing new technology

Q4. Willingness, capacity & opportunity to perform

are said to be;

A. Performance outcomes
B. Determinants of performance
C. Performance appraisals
D. Types of performance standards

Q5. One of the major barriers to career advancement experiencing by working ladies is;

A. Difficulty in balancing work and family life

B. Top management is usually male oriented
C. Lack of educational opportunities
D. Common perception that woman can not be better
Boss

Q6. Alternative work arrangements include all of the

following EXCEPT;

A. Part-time work
B. Flexible hours
C. On-site child care
D. Job sharing

Q7. Mr. Ahmed is a cashier and he feels dissatisfied at work. What best justifies this situation?

A. His job may not be structured to suit his preferences

B. It involves physical toughness
C. It requires mental toughness
D. It involves too much customer interaction

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Q8. The _____ problem occurs when supervisors tend
to rate all their subordinates consistently high.

A. Central tendency
B. Leniency
C. Strictness
D. Halo effect

Q9. The relationship between critical incident method

& BARS (behaviorally anchored rating scale) is;

A. No relationship exists
B. Different methods to evaluate performance
C. Both are similar PA methods
D. Comparison method is used for PA, while BARS is
related to training evaluation

Q10. What is another term for 360-degree feedback?

A. Feedback loop
B. Multi-source assessment
C. Upward feedback
D. Circle feedback
Q11. Standards are established to;

A. Achieve desired outcomes

B. Meet legal compliance
C. Achieve competitive advantage
D. Promote goodwill in market

Q12. The point method to evaluate job is an extension

of;

A. Ranking method
B. Factor comparison method
C. Classification method
D. Point factor method

Q13. Job evaluation is based on the;

A. Physical skills required by the job

B. Relative job worth for an organization
C. Complexity of the job to perform
D. Conceptual skill required by the job

Q14. Who is in the best position to observe and evaluate an employee’s performance for the
purposes of a performance appraisal?

A. Peers
B. Customers
C. Top management
D. Immediate supervisor

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Q15. Groups are called ______________ if jobs are
similar.

A. Classes
B. Grades
D. Roles

Q16. Train the raters prior to conduct the performance

appraisal is an important responsibility of;

A. Top management
B. HR department
C. Line managers
D. Production department

Q17. Currently Organizations are providing benefits to their employees;

A. To attract new blood in the organization

B. To create stronger customer relationship
C. To enhance the market share
D. All of the above

Q18. Following are all examples of direct compensation EXCEPT;

A. Pension
B. Salary
C. Bonus
D. Income

Q19. One of the main flaws of Classification method to evaluate the jobs is;

A. It is an expensive method
B. Only beneficial for small organizations
C. Maximum probability of biasness
D. Not useful when jobs are different

Q20. Which of the following measurement methods rates employee performance? relative to other
employees?

A. Graphic rating scale

B. Comparative method
C. Essay method
D. Critical incident method

Q1. HRM is associated with the management of;

A. General people
B. Financial resources
C. Organizational people
D. Community members

Q2. Cost of human resources refers to;

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A. Company profits
B. Employee shares
C. Salary packages
D. Earned revenues

Q3. Top level managers require __________________

skills the most;

A. Technical
B. Interpersonal
C. Conceptual
D. Mechanical

Q4. Matching the job description with the individuals’ qualification is an important aspect of;

A. IS
B. MIS
C. HRIS
D. DBMS

Q5. HR managers are generally the _______________ managers;

A. Line
B. Middle
C. Staff
D. Top

Q6. Manufacturing was the main concern of personnel

department during;

A. Mechanistic period
B. Catalytic period
C. Organist period
D. Strategic period

Q7. SWOT Analysis is a tool for;

A. Determining organization’s mission

B. Developing organizational goals
C. Formulating strategies
D. Environmental scanning

Q8. Jobs are identified & grouped while;

A. Planning
B. Organizing
C. Leading
D. Controlling

Q9. According to the Hawthorne studies, the productivity of employees;

A. Increased by increasing light

B. Decreased by decreasing light
C. Increased by observing them

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D. No change in their productivity

Q10. Organizational goals should be;

A. Achievable
B. Ambiguous
C. Random
D. Vague

Q11. Which one of the following is NOT the source of workforce diversity?
A. Age
B. Gender
C. Education
D. Resentment

Q12. To anticipate the human resource needs of the

organization based on some previous data or
managerial judgment is known as;

A. Demand forecasting
B. Supplies forecasting
C. Financial forecasting
D. Sales forecasting

Q13. The thorough & detailed study regarding jobs

within an organization is represented by;

A. Job analysis
B. Job description
C. Job specification
D. Job evaluation

Q14. A practice used by companies to assign their

costly activities to outside providers, (for the purpose of cost saving), rather than completing it
internally is called;

A. Planning
B. Decentralization
C. Restructuring
D. Outsourcing

Q15. Organizational behavior depicts the;

A. Jargons used within the organization

b- behavior of an organization
C. Effect of society’s common behavior on an
organization
D. Culture prevails in an organization

Q16. Leaders perform;

A. Decisional roles
B. Informal roles

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C. Informational roles
D. Interpersonal roles

Q17. Organizations take inputs from its;

A. Rules & Policies

B. Internal Environment
C. External Environment
D. Legislations

Q18. As organizational activities are interrelated, it is

said to be;

A. A closed system
B. An isolated system
C. An open system
D. A clogged system

Q19. Management sciences department is one of the

_______________ of the VU;

A. System
B. Subsystem
C. Board
D. Structure

Q20. Shifting from manual to computerized system is

resulted due to;

A. Workforce diversity
B. Technological advancement
C. Stake holder’s involvement
D. Globalization

1. Which of the following personality characteristics are associated with people who are likely to exhibit
violent behavior on the job?

a. Neurotic
b. Optimistic
c. Extraverted
d. Type A

2. Which of these suggestions is an effective way to deal with stress?

a. Meditation
b. Exercise
c. Talking with others
d. All of the given options

3. In most large facilities, who is responsible for reducing unsafe working conditions and reducing
unsafe acts by employees?

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a. Chief executive officer
b. Chief safety officer
c. Occupational safety and health
officer
d. Chief operations officer

4. Who distinguished between intrinsic motivation and extrinsic motivation?

a. Frederick Taylor
b. Frederick Herzberg
c. David McClelland
d. Edward Deci

5. Which of the following is categorized as an indirect payment portion of employee compensation?

a. Wages
b. Salaries
c. Employer-paid insurance
d. Commissions

6. Stress can affect not only your health, but also other aspects of your life. What else can be option
affected by stress?

a. Family relationships
b. Work performance
c. Your attention to safety
d. All of the given options

7. Unemployment benefits are typically about __________ percent of a person's earnings and last
for__________.

a. 50; 26 weeks
b. 75; 1 year
c. 100; 2 years
d. 25; 4 weeks

8. Unsafe acts can be reduced through all of the following methods except:

a. Job rotation
b. Screening
c. Training
d. Incentive programs

9. Which of these is the most common type of retirement plan?

a. Defined benefit
b. ERISA
c. Defined contribution
d. Money purchase plan

10. Which one of the following statements is correct in relation to monetary rewards in accordance with
Herzberg’s Two-Factor theory?

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a. Pay increases are a powerful
long-term motivator

b. Inadequate monetary rewards

are a powerful dissatisfies
c. Monetary rewards are more
important than non-monetary rewards
d. Pay can never be used as a
motivator

11. Which pattern of communication is the

quickest way to send a message?
a. The circle
b. The chain
c. The Y
d. The wheel

12. Chronic stress is the stress that wears at people day after day. Which of these is an example of
chronic stress?

a. An unhappy marriage
b. Ongoing money problems
c. Dissatisfaction with a job
d. All of the given options

13. The relative position of an organization's pay incentives compared to other companies in the same
industry is known as:

a. Pay structure
b. Pay appraisal
c. Pay level
d. Pay feedback

14. Poor quality lateral communication will

result in which of the following?

a. Lack of direction
b. Lack of coordination
c. Lack of delegation
d. Lack of control

15. Which of the following is a health hazard in the work place?

a. Uncollected waste paper

b. Heavy object
c. Frayed crypt
d. All of the given options

16. Managers can motivate people to avoid performing dysfunctional behaviors by using:
I. Extinction
II. Punishment
III. Negative reinforcement
a. I, II, III

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b. I and III
c. II and III
d. I and II

17. Workers' compensation benefits fall into all of these major categories except:

a. Medical care
b. Retirement benefits
c. Disability income
d. Death benefits

18. Expectancy theory focuses on the relationships between which three factors?

a. Needs, effort and persistence

b. Needs, performance and inputs
c. Inputs, performance and
outcomes
d. Needs, performance and
outcomes

19. A horizontal extension of the object to increase task variety is called:

a. Job evaluation
b. Job enrichment
c. Job enlargement
d. Job rotation

20. Communication between two members of a project team from different function, but the same
level of authority is ________ communication.

a. UP ward
b. Downward
c. Lateral
d. Diagonal

31. Which of the following role a manager performs as a Resource allocator?

• Decisional role
• Informational role
• Supportive role

32. The emigration of trained and talented individuals to other nations due to lack of
opportunity or other reasons is known as _____________.

• Job Insecurity
• Outsourcing
• Workforce diversity
• Brain Drain

33. Staffing is a process of hiring qualified employees at the right place and at the right
time, to achieve ______.

• Targeted sales goals

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• Individual career goals
• Return on investment
• Organizational objectives

34. Manufacturing was the main concern of personnel department during:

• Mechanistic period
• Catalytic period
• Orgiastic period
• Strategic period

35. _________________ is achieved by combining capital, raw material & human resource
by an organization.

• Sales
• Capital
• Input
• Output

36. Supervisors fall into the:

• Top-level
• Middle-level
• First-line level
• Executive level

37. HRM is associated with the management of:

• General people
• Labors only
• Organizational people
• Employers only

38. A practice used by different companies to reduce costs by transferring portions of

work to outside provider rather than completing it internally is termed as:

• Planning
• Decentralization
• Restructuring
• Outsourcing

39. The cognitive component consists of a person’s:

• Emotions
• Knowledge
• Attitude
• Feelings

40. Which of the following terminology describes the legal legislation in which job
applicant should not be rejected on the basis of discriminatory practices?

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 • Affirmative action
• Legal compliance
• Equal employment opportunity
• Stereotype

41. An organization operates in:

• An isolated system
• A closed system
• A clogged system
• An open system

42. ________ refers to a set of expected behavior pattern attributed to someone who
occupies a given position in a social unit.

• Norm
• Perception
• Role
• Stereotyping

43. People can be more productive while working in:

• Isolation
• Groups
• Crowd
• None of the given options

44. Which of the following component consists of a person’s beliefs, opinions,

knowledge, and information?

• Affective component
• Cognitive component
• Behavioral component
• Objective component

45. Which of the following involves holding beliefs about people that place them in
categories for recognizing and accepting differences?

• Backlash
• Mistrust
• Cohesiveness
• Stereotyping

46. All of the following are External Environmental

Factors except ?
a) Legal Considerations
b) The Labor Force
c) Customers
d) Corporate Culture

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 47. The people who perform tasks in a wide variety of human resource-related areas are
called?

a) HR Executives
b) HR Generalists
c) HR Specialist
d) All of the given options

48. A strategy intended to achieve fair employment by urging employers to hire certain
groups of people who were discriminated against in the past is known as?

a) Fair employment
b) Equal Employment Opportunity (EEO)
c) Affirmative action
d) Employment discrimination

49. Generally, the goal setting is a

a) Top down process

b) Bottom up process
c) Process of top down support and bottom up development
d) Function of senior management

50. Following are the reasons for conducting job analysis except?

a) Staffing workers
b) Observing workers
c) Training and Development
d) Legal Considerations

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