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SNEHA - Updated Resume

SNEHA is an HR/Admin professional with over 4 years of experience in various roles, including HR/Admin Associate and Teacher at Kangaroo Kids Preschool, and HR/Admin in Shoppers Bazaar Mart Pvt. Ltd. She is currently pursuing a PG Diploma in HR Management and has a background in tourism management. SNEHA possesses skills in recruitment, employee database management, and customer service, along with proficiency in MS Office and knowledge of RAZORPAY and JIBBLE.

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Gangadhar Oguri
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39 views3 pages

SNEHA - Updated Resume

SNEHA is an HR/Admin professional with over 4 years of experience in various roles, including HR/Admin Associate and Teacher at Kangaroo Kids Preschool, and HR/Admin in Shoppers Bazaar Mart Pvt. Ltd. She is currently pursuing a PG Diploma in HR Management and has a background in tourism management. SNEHA possesses skills in recruitment, employee database management, and customer service, along with proficiency in MS Office and knowledge of RAZORPAY and JIBBLE.

Uploaded by

Gangadhar Oguri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SNEHA

Address : Flat no. 320, Pyramid greenwoods apartment,


5th cross, Ayappa temple road, Byataranpura,
Shakar nagar, BangLORE - 560092
Phone : +91 9110880273 (M)
E-Mail : [email protected]

Seeking a responsible position in a reputed firm, this enables me to bring out the
best of me towards the growth of the organization with a sense of satisfaction.

Professional Synopsis

- A dynamic professional with over 4+ years of rich experience in HR/ADMIN Management,


Retail Management and Team management.
- Restart the career from 2023 with Kangaroo kids preschool as HR/Admin and Teacher…
Worked with Hoovu Fresh As HR admin Associate (internship) from August to
December.

HR/Admin Associate in HOOVU FRESH ( Aug. 2024 to December 2024)

• Manage the Interviewing and Recruitment Process.


• Maintaining the database regarding the personal information’s of the Employees.
• Manage and fulfill the requirements of the Admin related to Head Office as well as
Warehouse.
• Coordinating with the Vendors related to the Manpower requirements.
• Prepare the reports related to Manpower, their wages and attendance.

HR/Admin and Teacher in Kangaroo Kids Preschool ( Sep. 2023 to June 2024)

• Manage the Telephonic interview.


• Maintaining the database regarding the personal information’s of the Employees.
• Manage and fulfill the requirements of the Admin related to School and it’s educational
tools according to classes.
• Coordinating with the Teachers related to the educational tool requirements.
• Prepare the lesson plans for Nursery class as a Teacher.

HR/Admin and Operations in Shoppers Bazaar Mart Pvt. Ltd. (formerly known as DCW
Pvt. Ltd.) (17 Aug. to 30 May)

• Manage the Interviewing and Recruitment Process.


• Maintaining the database regarding the personal information’s of the Employees.
• Manage and fulfill the requirements of the Admin or Non-Trading products related to
Head Office as well as Stores.
• Coordinating with the Vendors related to the Non-Trading Products.
• Prepare the reports related to Sales & Operations.
• Other initiatives to develop and increase sales for the office.
Marketing Executive in Dream Construct Well (DCW) Pvt. Ltd (From May 2012 to 17
Aug.)

• Deal with the Clients regarding the Products.


• Make the Schedule regarding the Site Visit.
• Maintaining the database of the Leads generated & make regular follow ups with them.
• Coordinating with the interested Clients, Leads & converting them into sales.
• Prepare & Execute presentations.
• Other initiatives to develop new leads and increase sales for the office.
• Maintaining and developing relationships with existing customers in person and via
telephone calls and emails.

HR/ADMIN Executive in V2 Retail Ltd.(HO) (formerly known as Vishal Retail Ltd.)


(From Nov 2011 to April 12)

• Maintenance of employee database.


• Arranging & conducting Interviews/Initial screening the candidates/ helping in
recruitment
processes.
• Conduct first round of telephonic interview for the candidates to schedule interview.
• Maintaining /Updating Leave Records.
• Prepare and submit all relevant HR letters/ documents/ certificates as per the
requirement of
Employees in consultation with the management.
• Follow up of Confirmation Records statutory obligations - PF, ESI etc.
• Engage with employees on a regular basis to understand the motivation levels of people
in the organization.
• Record, maintain and monitor attendance to ensure employee punctuality.
• To coordinate with the merchandising and the marketing team to make the meeting
schedule with their vendors.
• Maintaining the various records of the Incoming & outgoing samples.
• Co-ordinate with CMD and CEO regarding the meeting with Important Vendors and
media Channels.

3. Customer Care Executive in Vishal Retail Ltd (From Feb 2009 to Nov 2011).

• Maintain the reports related to the Credit notes and various bills.
• Generate the credit notes in lieu of exchange of products in case of Size Problem, Color
problem, Damage or Dissatisfied Products.
• Aware the Customers about the various types of Schemes.
• Interacts with customers to provide information in response to inquiries about accounts,
products, and services.
• Answers customer’s questions regarding product or service and operation or
maintenance.
• Handles and resolves customer complaints, special orders, or returns in-store or via
phone or mail.

AREAS OF EXPOSURE

• Knowledge of RAZORPAY and JIBBLE.


• Knowledge of INTERNET, MSOFFICE (WORD, EXCEL, ADV.EXCEL, POWERPOINT,
OUTLOOK ETC.)
EXTRA CURRICULAR ACTIVITY

✓ Playing Badminton and Basketball.


✓ Reading story books.
✓ Painting and Listening Songs.

EDUCATIONAL BACKGROUND

✓ Pursuing PGDHRM (PG Diploma in HR Management) from Symbiosis, Pune.


✓ Completed Master’s of Arts (tourism management) from IGNOU.
✓ Completed the course of Air Fares & Ticketing from DITTM.
✓ Graduated as Bachelor’s of Arts (tourism studies) from IGNOU.
✓ Intermediate from KENDRIYA VIDYALAYA JANAKPURI.
✓ High School from KENDRIYA VIDYALAYA JANAKPURI.
✓ Diploma in Computer Application.

Date: SNEHA

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