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lokesh199-1

Lokesh is a team leader at Hyatt with prior experience as a Guest Service Supervisor and Associate at Crowne Plaza. He holds a B.Sc. in Hospitality and has completed industrial training at Welcom Hotel. His key strengths include being proactive and target-driven, with technical skills in Infrasys and Micros.

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Apoorva Singh
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9 views

lokesh199-1

Lokesh is a team leader at Hyatt with prior experience as a Guest Service Supervisor and Associate at Crowne Plaza. He holds a B.Sc. in Hospitality and has completed industrial training at Welcom Hotel. His key strengths include being proactive and target-driven, with technical skills in Infrasys and Micros.

Uploaded by

Apoorva Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Lokesh

H No. 56, Street No. 18, Vipin garden


Dwarka moreNew Delhi-59
Mobile no: - +91 8010087644
Email ID: [email protected]

CAREER OBJECTIVE

To obtain a creative and challenging position in an organization where I can enhance my


knowledge, leadership skills and give my best to the organization.

WORK EXPERIENCE
➢ Presently working as a team leader in Andaz concept of Hyatt Dec23 to till
date.
➢ Worked as a Guest Service Supervisor in Crowne plaza greater Noida by IHG Oct22-
Dec23.
➢ Work as a Guest Service Associate in Crowne plaza greater Noida by IHG Oct21-
Oct-22.

ROLES & RESPONSIBILITIES


➢ Ensuring proper service to guest as per department standard operating procedure.
➢ Maintaining hygiene and food safety procedure.
➢ Organize work schedules, duty roasters and shifts
➢ Organizing numerous offsite catering at corporate sites.
➢ Maintaining and conducting monthly inventory checks on all operating equipment
and supplies.
➢ Ability to build strong guest relationships.
➢ Worked at all day dining restaurant, IRD & Specialty Restaurant.
➢ Checks and re-stocks service station and sees to it that the par stock is maintained.
➢ Performs other side duties and assignments given by the superior.
➢ Working knowledge of all aspects of Infrasys our Point of Sale system and all its
functions.
➢ Ensure the security of money, credit and financial transaction.
➢ Inventories & breakage control in a timely and efficient manner
➢ To minimize waste and control cost.
➢ Handling guest query and compliance
➢ Conducting Monthly Inventory of CCG as well as beverage
➢ Ensuring proper service to the guest as per department standard operating procedure.
➢ Month end reports likes menu engineering, P&L reports, budget reports, daily revenue
reports.
➢ For upselling different kinds of ideas to finish the dead end stocks.
➢ Maintain the team relations by encourage them for the exceptional work.
➢ Ensure to complete the budget every month with covers and apc as well.
➢ Get outsource takeaway orders with the help of sales team.
INTERNSHIP

• Successfully completed industrial training from Welcom Hotel (member of


ITC'SHOTEL GROUP), Dwarka New Delhi.
• I was appreciated in Kitchen food and services departments.

EDUCATIONAL QUALIFICTAON

• Completed B.Sc. (H.H.A.) from DIHM&CT Lajpat Nagar in 2021.


• Completed Intermediate from CBSE Board in 2018.
• Completed High school from CBSE Board in 2016.

KEY STRENGTHS

• Pro acting individual and capable of planning ahead.


• Target driven and possess the ability to deliver positive results.

ACHIEVEMENT AND AWARDS

• Successfully secure 2nd position in cricket in Intercollege competition (2019,2020)

• Player of hotel cricket team for Inter IHG cricket tournament.

LANGUAGE PROFICIENCY
• Hindi

• English
TECHNICAL SKILLS

• Infrasys
• Micros
• Oracle
• Computer basic.
HOBBIES

• Playing Cricket

• Listen to music
PERSONAL DETAILS

Father Name : Mr. Kalicharan


Date of Birth : 19 Dec 1999
Marital Status : Unmarried
Nationality : Indian

DECLARATION

I do hereby declare that the above information is true to the best of my knowledge.

Place: Date:

LOKESH

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