ThinkServer

User Guide

Machine Types: 1045, 1046, 1047, and 1048

Note
Before using this information and the product it supports, be sure to read and understand the following:
• The Important Notices that comes with your product
• The Safety Information and the Warranty and Support Information on the documentation DVD that comes
with your product
• Appendix C “Notices” on page 111

Fourth Edition (March 2012)

© Copyright Lenovo 2010, 2012.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration
“GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents

Safety information . . . . . . . . . . iii Removing or installing the microprocessor fan

duct . . . . . . . . . . . . . . . . . 58
Chapter 1. General information . . . . . 1 Removing or installing the power supply . . . 59
Introduction . . . . . . . . . . . . . . . . . 1 Removing or installing the system fans . . . 62
Server documentation . . . . . . . . . . . . . 1 Removing or installing the heat sink . . . . 64
Removing or installing the microprocessor . . 67
Chapter 2. Server setup road map . . . 5 Completing the parts replacement . . . . . . . 71
Installing the server cover . . . . . . . . 71
Chapter 3. Features and
Connecting the cables . . . . . . . . . . 71
technologies . . . . . . . . . . . . . . 7
Turning on the server . . . . . . . . . . 72
What is included with your server . . . . . . . . 7
Updating the server configuration . . . . . 72
Features . . . . . . . . . . . . . . . . . . 7
Turning off the server . . . . . . . . . . 72
Specifications . . . . . . . . . . . . . . . . 7
Connecting external devices . . . . . . . 73
Software programs . . . . . . . . . . . . . . 9
EasyStartup . . . . . . . . . . . . . . . 9 Chapter 6. Configuring the server . . 75
EasyManage. . . . . . . . . . . . . . . 9 Using the Setup Utility program . . . . . . . . 75
Reliability, availability, and serviceability. . . . . . 9 Starting the Setup Utility program . . . . . 76
Introduction of the BIOS items. . . . . . . 76
Chapter 4. Locating parts, controls,
Using passwords . . . . . . . . . . . . 83
LEDs, and connectors . . . . . . . . 11
RAID controllers . . . . . . . . . . . . . . 84
Front view . . . . . . . . . . . . . . . . 11
Using the ThinkServer EasyStartup program . . . 85
Rear view. . . . . . . . . . . . . . . . . 11
Before you use the EasyStartup DVD . . . . 85
Front control panel . . . . . . . . . . . . . 12
Setup and configuration . . . . . . . . . 85
Locating server components . . . . . . . . . 15
Configuring RAID . . . . . . . . . . . . 86
Locating parts on the system board . . . . . . 16
Typical operating system installation . . . . 86
Locating connectors on the backplane . . . . . 18
Onboard 1068E SAS RAID controller Configuration
Utility program . . . . . . . . . . . . . . . 87
Chapter 5. Installing, removing, or
Connecting mini-SAS cable . . . . . . . . 87
replacing hardware . . . . . . . . . . 19
Starting the Configuration Utility program . . 88
Guidelines . . . . . . . . . . . . . . . . 19
Accessing the Adapter Properties window . . 89
Basic guidelines . . . . . . . . . . . . 19
SAS RAID settings . . . . . . . . . . . 90
System reliability guidelines . . . . . . . . 20
Creating or deleting the RAID 1 array . . . . 90
Handling static-sensitive devices . . . . . 20
Accessing the SAS Topology window . . . . 91
Working inside the server with the power on . 21
Configuring the Gigabit Ethernet controller. . . . 91
Removing the server cover . . . . . . . . . . 21
Updating the firmware. . . . . . . . . . . . 92
Installing, removing, or replacing optional hardware
devices . . . . . . . . . . . . . . . . . 22 Using the EasyUpdate Firmware Updater
program . . . . . . . . . . . . . . . 92
Installing or removing a memory module. . . 22
Installing the ThinkServer EasyManage program . 92
Removing or installing internal drives . . . . 25
Removing or installing the riser card Chapter 7. Troubleshooting . . . . . . 93
assembly . . . . . . . . . . . . . . . 36
Troubleshooting tables . . . . . . . . . . . 93
Installing or removing a PCI card . . . . . . 38
DVD drive problems . . . . . . . . . . . 93
Installing, removing, or replacing hardware
devices . . . . . . . . . . . . . . . . . 41 General problems. . . . . . . . . . . . 94
Removing or installing the system board Hard disk drive problems . . . . . . . . . 94
battery . . . . . . . . . . . . . . . . 41 Intermittent problems . . . . . . . . . . 94
Removing or installing the RAID controller . . 43 Keyboard, mouse, or pointing-device
Removing or installing the Ethernet card . . . 56 problems . . . . . . . . . . . . . . . 95

© Copyright Lenovo 2010, 2012 i

 Memory problems . . . . . . . . . . . 95 Lenovo Support Web site. . . . . . . . . 107
Microprocessor problems . . . . . . . . 96 Help and service . . . . . . . . . . . . . . 108
Monitor problems. . . . . . . . . . . . 97 Before you call . . . . . . . . . . . . . 108
Optional-device problems . . . . . . . . 98 Calling for service. . . . . . . . . . . . 108
Power problems . . . . . . . . . . . . 99 Using other services . . . . . . . . . . 109
Serial port problems. . . . . . . . . . . 100 Purchasing additional services . . . . . . 109
Software problems . . . . . . . . . . . 101
Universal Serial Bus (USB) port problems . . 101 Appendix C. Notices. . . . . . . . . 111
Solving power problems . . . . . . . . . . . 101 Trademarks . . . . . . . . . . . . . . . . 112
Solving Ethernet controller problems . . . . . . 102 Important notes . . . . . . . . . . . . . . 112
Solving undetermined problems . . . . . . . . 102 Polyvinyl Chloride (PVC) cable and cord notice . . 112
Event logs . . . . . . . . . . . . . . . . 103 Recycling information . . . . . . . . . . . . 112
Viewing event logs without restarting the Battery return program. . . . . . . . . . 113
server . . . . . . . . . . . . . . . . 104 Requirement for batteries containing
System event log. . . . . . . . . . . . . . 104 perchlorate . . . . . . . . . . . . . . 114
Diagnostic LEDs on the front control panel . . . 104 Particulate contamination . . . . . . . . . . 115
Onboard debug digitron . . . . . . . . . . . 104 Important information for the European Directive
2002/96/EC . . . . . . . . . . . . . . . . 115
Appendix A. RAID battery card Restriction of Hazardous Substances Directive
(RoHS) . . . . . . . . . . . . . . . . . . 119
assembly . . . . . . . . . . . . . . 105
China RoHS . . . . . . . . . . . . . . 119
Specifications . . . . . . . . . . . . . . . 105
Turkish statement of compliance . . . . . . 120
Battery life and data retention time . . . . . 105
German Ordinance for Work gloss statement. . . 120
Appendix B. Getting information, Electronic emission notices. . . . . . . . . . 120
help, and service . . . . . . . . . . 107 Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . . 120
Information resources . . . . . . . . . . . . 107
Using the documentation. . . . . . . . . 107 Index. . . . . . . . . . . . . . . . . 123
ThinkServer Web site . . . . . . . . . . 107

ii ThinkServer User Guide

Safety information
Note: Before using the product, be sure to read and understand the multilingual safety instructions on the
documentation DVD that comes with the product.

Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentação
que o acompanha.

Преди да използвате този продукт, задължително прочетете и вникнете в многоезичните инструкции

за безопасност в DVD диска с документация, който се предоставя с продукта.

Prije upotrebe ovog proizvoda obavezno pročitajte višejezične sigurnosne upute koje se nalaze na DVD-u s
dokumentacijom koji dobivate uz proizvod.

Před použitím produktu je třeba si přečíst a porozumět bezpečnostním pokynům uvedeným na disku DVD s
dokumentací, který je dodáván s produktem.

Før du bruger produktet, skal du sørge for at læse og forstå de sikkerhedsforskrifter, der findes på flere
sprog, på den dokumentations-dvd, der følger med produktet.

Lue tuotteen mukana toimitetulla DVD-tietolevyllä olevat monikieliset turvaohjeet ennen tämän tuotteen
käyttöä.

Avant d'utiliser le produit, veillez à bien lire et comprendre les instructions de sécurité multilingues figurant
sur le DVD de documentation fourni avec le produit.

Πριν χρησιμοποιήσετε το προϊόν, βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας, οι
οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν.

Vor Verwendung des Produkts sollten Sie unbedingt die mehrsprachigen Sicherheitsanweisungen auf der
Dokumentations-DVD lesen, die im Lieferumfang des Produkts enthalten ist.

A termék használata előtt mindenképpen olvassa el és értelmezze a termékhez kapott dokumentációs DVD
lemezen található, több nyelven elolvasható biztonsági előírásokat.

Prima di utilizzare il prodotto, accertarsi di leggere e comprendere le informazioni sulla sicurezza multilingue
disponibili sul DVD di documentazione fornito con il prodotto.

製品をご使用になる前に、製品に付属の Documentation DVD に収録されているマルチリンガルの「安

全に正しくご使用いただくために」を読んで理解してください。

제품을 사용하기 전에 제품과 함께 제공되는 문서 DVD의 다국어 안전 지침을 주의 깊게 읽어보십시오.

Voordat u het product gebruikt, moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de
documentatie-dvd van het product hebt gelezen en begrijpt.

© Copyright Lenovo 2010, 2012 iii

Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwa
znajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem.

Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam no
DVD de documentação fornecido com o produto.

Înainte de a utiliza produsul, asiguraţi-vă că aţi citit şi înţeles instrucţiunile de siguranţă în mai multe limbi de
pe DVD-ul cu documentaţie care însoţeşte produsul.

Før du bruker produktet, må du lese og forstå den flerspråklige sikkerhetsinformasjonen på DVDen med
dokumentasjon som følger med produktet.

Прежде чем использовать этот продукт, внимательно ознакомьтесь с инструкциями по технике

безопасности на разных языках, которые можно найти на DVD-диске с документацией в комплекте с
продуктом.

在使用本产品之前，请务必先阅读和了解产品附带的文档 DVD 中的多语言安全说明。

Pre nego to upotrebite proizvod obavezno paljivo proitajte i prouite viejeziko uputstvo za bezbednost na
dokumentacionom DVD-u koji ste dobili uz proizvod.

Pred pouvanm produktu si pretajte viacjazyn bezpenostn pokyny na disku DVD s dokumentciou dodanom s
produktom.

Preden začnete uporabljati izdelek, je pomembno, da preberete in razumete večjezična varnostna navodila
na DVD-ju z dokumentacijo, ki ste ga prejeli skupaj z izdelkom.

Antes de utilizar el producto, asegúrese de leer y comprender las instrucciones de seguridad multilingües del
DVD de documentación que se proporciona con el producto.

Var noga med att läsa säkerhetsinstruktionerna på dokumentations-DVD-skivan som följer med produkten
innan du börjar använda produkten.

使用本產品之前，請務必閱讀並瞭解產品隨附的文件 DVD 上的多國語言版本安全資訊。

Bu ürünü kullanmadan önce, ürünle birlikte gönderilen belge DVD'si üzerindeki çok dil içeren güvenlik
yönergelerini okuyup anladýðýnýzdan emin olun.

Перед використанням цього продукту уважно ознайомтеся з інструкціями з техніки безпеки на різних
мовах, що можна знайти на DVD-диску з документацією в комплекті з продуктом.

Important: The caution and danger statements in this document are labeled with numbers. Each number
identifies an English-language caution or danger statement that refers to translated versions of the caution
or danger statement in the Safety Information document. For example, if a danger statement is labeled
“Statement 1,” translations for this danger statement are in the Safety Information document under
“Statement 1.”

Ensure that you read and understand all caution and danger statements in this document before you perform
the procedures. Read and understand any additional safety information that is included with the server or
optional device before you install, remove, or replace the device.

iv ThinkServer User Guide

Statement 1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this
product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems before you
open the device covers, unless instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table when installing, moving, or opening
covers on this product or attached devices.

To connect: To disconnect:
1. Turn everything OFF. 1. Turn everything OFF.
2. First, attach all cables to devices. 2. First, remove power cords from outlet.
3. Attach signal cables to connectors. 3. Remove signal cables from connectors.
4. Attach power cords to outlet. 4. Remove all cables from devices.
5. Turn devices ON.

Statement 2

DANGER

Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin cell battery, use only the same or an equivalent type that is
recommended by the manufacturer. The battery contains lithium and can explode if not properly
used, handled, or disposed of.

Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

© Copyright Lenovo 2010, 2012 v

Statement 3

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.

Statement 4

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

< 32 kg (70.5 lb) < 55 kg (121.2 lb) < 100 kg (220.5 lb)

CAUTION:
Use safe practices when lifting.

Statement 5

CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.

vi ThinkServer User Guide

Statement 6

CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is connected to the
device, you must connect the other end of the power cord to a power source that is easily accessible
in case it needs to be disconnected.

Statement 7

CAUTION:
If the device has doors, ensure that you remove or secure the doors before moving or lifting the
device to protect against personal injury. The doors will not support the weight of the device.

Statement 8

CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.

Statement 9

CAUTION:
Disconnect the hot-swap fan cables before removing the fan from the device to protect against
personal injury.

Statement 10

CAUTION:
The following label indicates a sharp-edge hazard.

© Copyright Lenovo 2010, 2012 vii

Statement 11

CAUTION:
The following label indicates a potential heat hazard.

Statement 12

DANGER

Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions. To
avoid these hazards, ensure that your system electrical requirements do not exceed branch current ratings
at the installation site.

Statement 13

CAUTION:
Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails.

Statement 14

CAUTION:
Some accessory or option board outputs exceed Class 2 or limited power source limits. You
must install the appropriate interconnecting cabling in accordance with your local electrical code
requirements.

Statement 15

CAUTION:
The power-control button on the device may put the device in standby mode instead of turning off
the device. In addition, the device might have multiple connections to dc power. To remove all
electrical current from the device, ensure that all connections to dc power are disconnected at
the dc power input terminals.

viii ThinkServer User Guide

Statement 16

CAUTION:
To reduce the risk of electric shock or energy hazards:
• This equipment must be installed by trained service personnel in a restricted-access location, as
defined by your local electrical code and the latest edition of IEC 60950.
• Connect the equipment to a reliably earthed safety extra low voltage (SELV) source. An SELV
source is a secondary circuit that is designed so that normal and single fault conditions do not
cause the voltages to exceed a safe level (60 V direct current).
• The branch circuit overcurrent protection must be rated in accordance with local electrical code
requirements.
• Use 1.3 mm2 or 16 American Wire Gauge (AWG) copper conductor only, not exceeding 3 meters
in length.
• Torque the wiring-terminal screws to 1.4 newton-meters or 12 inch-pounds.
• Provide a readily available, approved and rated disconnect device in the field wiring.

Statement 17

CAUTION:
This product contains a Class 1M laser. Do not view directly with optical instruments.

Statement 18

CAUTION:
Do not place any object on top of rack-mounted products.

Statement 19

CAUTION:
Hazardous moving parts. Keep fingers and other body parts away.

© Copyright Lenovo 2010, 2012 ix

Statement 20

CAUTION:
A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the
battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local
regulations.

x ThinkServer User Guide

Chapter 1. General information
This chapter provides some general information about your server.

This chapter contains the following topics:

• “Introduction” on page 1
• “Server documentation” on page 1

Introduction
This User Guide is for your Lenovo® ThinkServer® RD240 server (machine types 1045, 1046, 1047, and
1048). This document contains the following information:
• Setting up and cabling the server
• Starting and configuring the server
• Installing options and replacing customer replaceable units (CRUs)
• Solving problems

The server comes with the ThinkServer EasyStartup DVD to help you configure the hardware, install device
drivers, and install the operating system.

The server comes with a limited warranty. For information about the terms of the warranty and getting
service and assistance, see the Warranty and Support Information on the documentation DVD that comes
with your server.

To obtain the most up-to-date information about the server and other Lenovo products, go to:
http://www.lenovo.com/thinkserver

Record information about the server in the following table. You will need this information when you register
the server with Lenovo.

Product name ThinkServer RD240

Machine type 1045, 1046, 1047, or 1048

Model number _____________________________________________
Serial number _____________________________________________

The model number and serial number are on the labels on the bottom of the server and on the front, visible
through the bezel.

Server documentation
This topic provides a general description of each document for your server and instructions on how
to obtain all the documents.

© Copyright Lenovo 2010, 2012 1

Printed documents

The following documents are printed out and included in your server package.
• Read Me First
This is a multilingual document you should read first. This document guides you to read the complete
warranty, support, and safety information on the documentation DVD that comes with your server before
using the product. This document also provides information about how to find the most up-to-date
information on the Lenovo Support Web site.
• Important Notices
This document includes safety and legal notices that you should read and understand before using
the server.
• Rack Installation Instructions
This document provides instructions on how to install your server into a standard rack cabinet by using
the rail kit shipped with the server.

Note: This document is available in five languages. A printed English version is included in your server
package. A PDF version of French, German, Italian, and Spanish are provided on the documentation DVD
that comes with the server.

Documentation DVD

The documentation DVD, which comes with your server, contains various documents for your server in
Portable Document Format (PDF) and HyperText Markup Language (HTML). The documentation DVD is not
bootable. To view the documents on the DVD, you will need a computer with a Web browser and the Adobe
Reader program, which is available for download at:
http://www.adobe.com

To start the documentation DVD, insert the DVD into the optical drive. The DVD is AutoPlay enabled and
starts automatically in most environments. If the DVD fails to start or if you are using a Linux® operating
system, open the launch.htm file located in the root directory of the DVD.

Note: Lenovo maintains pages on the World Wide Web, where you can get the latest technical information
and download documentation or device drivers and updates. Some information in the documents on the
documentation DVD might change without notice after the first release of the DVD. You can always obtain all
the most up-to-date documentation for your server from the Lenovo Web site at:
http://www.lenovo.com/ThinkServerUserGuides

The following documents are on the documentation DVD that comes with your server:
• Safety Information
This is a multilingual document that includes all the safety statements for your product in more than 30
languages. Be sure to read and understand all the safety statements before using the product.
• Warranty and Support Information
This document includes the Lenovo warranty statement, Customer Replaceable Units (CRUs) information,
and information about how to contact the Lenovo Customer Support Center.
• User Guide
This document provides detailed information to help you get familiar with your server and help you use,
configure, and maintain your server.
• Rack Installation Instructions
This document provides instructions on how to install your server into a standard rack cabinet by using
the rail kit shipped with the server.

2 ThinkServer User Guide

• Remote Management User Guide
This document provides information about server remote management. This document is in English only.
• MegaRAID SAS Software User Guide
This document provides information about Redundant Array of Independent Disks (RAID) and how to
use the utility programs to configure, monitor, and maintain your server RAID and related devices. This
document is in English only.

Document only for trained service personnel

The following document is intended only for trained service personnel of Lenovo.

Hardware Maintenance Manual

This document provides diagnostic information, parts listing, and replacement procedures for all Field
Replaceable Units (FRUs, parts replaced by trained service personnel) as well as all CRUs. This document is
updated frequently, and the most up-to-date version is always available in English on the Lenovo Web site at:
http://www.lenovo.com/ThinkServerUserGuides

Chapter 1. General information 3

4 ThinkServer User Guide
Chapter 2. Server setup road map
This chapter provides a general road map to guide you through setting up your server.

The server setup procedure varies depending on the configuration of the server when it was delivered. In
some cases, the server is fully configured and you just need to connect the server to the network and an
electrical outlet, and then you can turn on the server. In other cases, the server needs to have hardware
features installed, requires hardware and firmware configuration, and requires the operating system to
be installed.

Table 1. Server setup road map

Task Where to find the information
Unpack Chapter 3 “Features and technologies” on page 7
Install hardware Chapter 5 “Installing, removing, or replacing hardware” on page 19
Install the server in the rack The Rack Installation Instructions manual is printed and also included on the
documentation DVD.
Connect the Ethernet cable “Rear view” on page 11
and power cord
Turn on the server to verify “Turning on the server” on page 72
operation
Review the BIOS settings “Starting the Setup Utility program” on page 76
and customize as needed
Configure RAID (onboard “RAID controllers” on page 84
SATA RAID or the installed
SAS RAID adapter)
Check for firmware updates “Using the EasyUpdate Firmware Updater program” on page 92
Install operating system and “Using the ThinkServer EasyStartup program” on page 85
basic drivers
Install any additional drivers Refer to the instructions that came with the hardware option.
needed for added features
Configure Ethernet settings See the operating system help. This step is not required if the operating system was
in the operating system installed using the ThinkServer EasyStartup program.
Install remote management “Installing the ThinkServer EasyManage program” on page 92
applications
Install applications Refer to the documentation that comes with the applications that you want to install.

© Copyright Lenovo 2010, 2012 5

6 ThinkServer User Guide
Chapter 3. Features and technologies

What is included with your server

The RD240 server package includes the server, a power cord, documentation, the documentation DVD, and
software media.

Features
The RD240 server offers the following features and technologies:
• Microprocessor(s): The server supports up to two Intel® Xeon® dual-core, quad-core, or hex-core
microprocessors.
• BIOS: The server firmware defines a standard interface between the operating system, platform firmware,
and external devices.
• EasyStartup DVD: The ThinkServer EasyStartup program guides you through the configuration of the
hardware, the redundant array of independent disks (RAID) controller, and the installation of the operating
system and device drivers.
• Integrated network support: The server comes with two integrated single-port Gigabit Ethernet
controllers and each supports connection to a 10 Mbps, 100 Mbps, or 1000 Mbps network. For more
information, see “Configuring the Gigabit Ethernet controller” on page 91.
• Large data-storage capacity and hot-swap capability: Some hot-swap server models support eight
3.5-inch hot-swap hard disk drives. With the hot-swap feature, you can add, remove, or replace hard disk
drives without turning off the server.
• Large system-memory capacity: The server supports up to 64 GB of system memory. The memory
module supports error correcting code (ECC) for up to eight industry-standard single-rank or dual-rank,
1333 MHz, DDR3 (third-generation double-data-rate) registered synchronous dynamic random access
memory (SDRAM) dual inline memory modules (DIMMs).
• High-performance graphics controller: The server comes with an onboard high-performance graphics
controller that supports high resolutions and includes many performance-enhancing features for the
operating-system environment.
• Redundant connection: The two onboard network interface controllers (NIC) provide a failover capability
to a redundant Ethernet connection. If a problem occurs with the primary Ethernet connection, all
Ethernet traffic that is associated with the primary connection is automatically switched to the redundant
NIC. If the applicable device drivers are installed, this switching occurs without data loss and without
user intervention.
• Intelligent Platform Management Interface (IPMI) 2.0: The command-line interface provides direct
access to server management functions through the IPMI 2.0 protocol. Use the command-line interface
to issue commands to control the server power, view system information, and identify the server. You can
also save one or more commands as a text file and run the file as a script.
• RAID support: The server supports an onboard 1068E Serial Attached SCSI (SAS) RAID controller and an
add-on SAS RAID card (ThinkServer 8708ELP SAS RAID Adapter, ThinkServer 8708EM2 RAID Adapter,
or ThinkServer RAID 700 Adapter), which are required for you to use the hot-swap SAS or SATA hard
disk drives and to create the RAID configurations.

Specifications
The following information is a summary of the features and specifications of the server. Depending on the
server model, some features might not be available, or some specifications might not apply.

© Copyright Lenovo 2010, 2012 7

Table 2. Features and specifications
Microprocessor(s): Supports up to Optical drive: Environment:
two Intel Xeon dual-core, quad-core, • Air temperature:
• Slim DVD/RW
or hex-core microprocessors. For the – Server on: 10°C to 35°C (50°F
specific type and speed information to 95°F); altitude: 0 to 914.4 m
Hard disk drive expansion bays
about the microprocessor, use (3 000 ft)
(depending on the model):
the Setup Utility program. See – Server off: 10°C to 43°C (50°F
“Using the Setup Utility program” on to 109.4°F); maximum altitude:
Up to eight 3.5-inch SATA or SAS
page 75. For a list of the supported 2 133.6 m (7 000 ft)
hard disk drives
microprocessors for your server, go to – Shipping: -40°C to 60°C (-104°F
http://www.lenovo.com/thinkserver. to 140°F)
Expansion slots:
On the ThinkServer systems page, • Humidity:
click Products ➙ Options ➙ • One PCI Express x16 card slot – Server on: up to 80%,
ThinkServer Processors. on the system board for a riser non-condensing
card assembly (there are three PCI – Server off: up to 80%,
Memory modules: Express x8 card slots on the riser non-condensing
• Minimum system memory: 2 GB card assembly) – Shipping and storage: up to
• Maximum system memory: 64 GB 93%, non-condensing
(eight memory slots, each with one Power supply: 750-watt single • Particulate contamination:
8 GB RDIMM installed) power supply / 750-watt redundant
• Types: ECC, 1333 MHz, DDR3 power supply Attention: Airborne particulates
registered SDRAM DIMMs only and reactive gases acting alone
• Slots: Eight dual inline memory System fans: Four system fans or in combination with other
module (DIMM) slots with automatic energy-saving, noise environmental factors such as
• Supports 2 GB, 4 GB, and 8 GB reduction technology humidity or temperature might
RDIMMs pose a risk to the server.
Integrated functions:
Integrated graphics card: • Two single-port Gb Ethernet
• 8 MB video memory controllers
• Six USB 2.0 connectors (two front
Size: and four rear)
• Height: 87.5 mm (3.45 inches) • Two RJ-45 Ethernet connectors
• Width: 448 mm (17.64 inches) • One serial port
• Depth: 683 mm (26.89 inches) • One Video Graphics Array (VGA)
• Maximum weight: 30 kg (66.14 lb) monitor connector
when fully configured
RAID adapters: Electrical input Notes:
• Onboard 1068E SAS RAID • Input voltage: 1. Power consumption and heat
controller output vary depending on the
– Low range: number and type of optional
• ThinkServer 8708ELP SAS RAID
Minimum: 100 V ac features installed and the
Adapter
power-management optional
• ThinkServer 8708EM2 RAID Maximum: 127 V ac
features in use.
Adapter Input frequency range: 50 to
2. The sound levels were measured
• ThinkServer RAID 700 Adapter 60 Hz
in controlled acoustical
– High range: environments according to
the procedures specified by the
Minimum: 200 V ac
American National Standards
Maximum: 240 V ac Institute (ANSI) S12.10 and
Input frequency range: 50 to ISO 7779 and are reported in
60 Hz accordance with ISO 9296.
Actual sound-pressure levels in a
given location might exceed the
average values stated because
of room reflections and other
nearby noise sources. The
noise emission level stated
is the declared (upper limit)

8 ThinkServer User Guide

Table 2. Features and specifications (continued)
sound-power level, in bels, for a
random sample of system.
3. There is no keyboard connector
or mouse connector on the
server. You can connect a USB
keyboard and USB mouse to
the server by using the USB
connectors.

Software programs
Lenovo provides software to help get your server up and running.

EasyStartup
The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported
Microsoft® Windows® and Linux operating systems and device drivers on your server. The EasyStartup
program is provided with your server on the ThinkServer EasyStartup DVD. The DVD is self-starting
(bootable). The user guide for the EasyStartup program is on the DVD and can be accessed directly from the
program interface. For additional information, see “Using the ThinkServer EasyStartup program” on page 85.

EasyManage
The ThinkServer EasyManage Agent enables this server to be managed by the centralized console of an
EasyManage Core Server over the network. The ThinkServer EasyManage Agent is supported on 32-bit and
64-bit Windows, Red Hat, and SUSE operating systems.

Reliability, availability, and serviceability

Reliability, availability, and serviceability (hereafter referred to as RAS) are three important server design
features. The RAS features help you to ensure the integrity of the data stored on the server, the availability of
the server when you need it, and the ease with which you can diagnose and correct problems.

The server has the following RAS features:

• Advanced Configuration and Power Interface (ACPI)
• Advanced Desktop Management Interface (DMI)
• Automatic memory downsizing on error detection
• Automatic restart on non-maskable interrupt (NMI)
• Availability of microcode level
• Built-in, menu-driven setup, system configuration, and RAID configuration
• Built-in monitoring for fan, temperature, and voltage
• Cooling fans with speed-sensing capability
• ECC DDR3 SDRAM with Serial Presence Detect (SPD)
• Error codes and messages to help you identify problems
• Generating error logs for the power-on self-test (POST) failures
• Hot-swap SAS hard disk drives
• Integrated Ethernet controllers
• Intelligent Platform Management Interface (IPMI) 2.0

Chapter 3. Features and technologies 9

• Power-on self-test (POST)
• Redundant Ethernet connection with failover capability (requires an optional Ethernet card)
• Standby voltage for system-management features and monitoring
• System-error light-emitting diode (LED) on the front panel
• Vital product data (VPD), including the serial number information and replacement part numbers, stored in
the nonvolatile memory for easier remote maintenance

10 ThinkServer User Guide

Chapter 4. Locating parts, controls, LEDs, and connectors
This chapter provides information to help you locate your server parts, controls, light-emitting diodes
(LEDs), and connectors.

Front view
The following illustration shows the drives and parts on the front of the server.

Figure 1. Front view of the server with eight hard disk drives and an optical drive

1 Left handle of the chassis 4 Optical drive

2 3.5-inch hard disk drive bay 5 Front control panel (see “Front control panel” on page 12)

3 3.5-inch hard disk drive dummy

bay

Rear view
The following illustration shows the locations of the connectors and parts on the rear of the server.

Figure 2. Rear view of the server

1 Power supply 1 6 Serial port

2 Power supply 2 bay (blank and 7 USB connectors (3 and 4)

covered by a bay bezel)
3 Power cord connector 8 Ethernet connector 1

© Copyright Lenovo 2010, 2012 11

 4 USB connectors (1 and 2) 9 Ethernet connector 2 (share with MGMT)

5 VGA monitor connector 10 PCI expansion slot

Connector Description
Power cord connector Used to connect the power cord.
Ethernet connector Used to attach an Ethernet cable for a local area network (LAN).
Serial port Used to attach a device that uses a 9-pin serial port.
USB connector Used to attach a device that uses a USB connector, such as a USB keyboard
or a USB mouse.
VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA monitor connector.

Front control panel

This section provides information about the front control panel of the server.

The following illustration helps you identify the connectors, controls, and LEDs on the front control panel of
your server.

Figure 3. Front control panel

1 ID button and LED 4 Ethernet 2 status LED

2 System status LED 5 Power button and LED

3 Ethernet 1 status LED

12 ThinkServer User Guide

The following table describes the meaning of the LEDs on the front control panel.

Table 3. Front control panel LEDs

LED State Color Description
ID LED On Blue ID is on.
Off Off ID is off.
System status Off Off System is normal.
LED
On Red • Fan alarm
• Voltage alarm
• Temperature alarm
Ethernet 1 Blinking Green LAN is active and data is being transferred.
status LED
On Green LAN is connected.
Off Off LAN is not connected.
Ethernet 2 Blinking Green LAN is active and data is being transferred.
status LED
On Green LAN is connected.
Off Off LAN is not connected.
Power status On Green Power is on.
LED
Blinking Green The server power is under S1 mode.
Off Off Power is off.

Each hard disk drive also has two status LEDs. Status LED 1 (top) indicates presence (whether the drive is
recognized by the system) and Status LED 2 (bottom) indicates drive activity.

Notes:
• If the onboard SAS and onboard 1068E SAS RAID controller are configured, note the following:
– The SGPIO connector of the 4–port mini-SAS cable in the chassis should be connected to the J51
connector on the system board. See “Locating parts on the system board” on page 16.

Table 4. Hard disk drive LEDs for the onboard 1068E SAS RAID controller and add-on SAS RAID adapter configurations
Hard disk drive status Hard disk drive status
Description LED 1 LED 2
Hard disk drive is not present. Off Off
Hard disk drive is present but is not active. Off Green (for SATA hard disk
drives, the status is Off)
Hard disk drive is present and active. Off Blinking green
Server is in the process of locating the hard disk drive. Blinking green Green
Hard disk drive has failed. Red Green
RAID is rebuilding. Blinking red Green

The Ethernet 1 and Ethernet 2 connectors have two status LEDs that indicate the LAN connection and
activity of the connection.

Chapter 4. Locating parts, controls, LEDs, and connectors 13

Table 5. Ethernet LEDs
LED State Color Description
RJ-45 linkage/activity (left) On Green 10/100/1000 Mb linked
Blinking Green 10/100/1000 Mb activity
Off Off No LAN connection.
RJ-45 speed (right) On Amber 1000 Mb linked and active
On Green 100 Mb linked and active
Off Off 10 Mb mode or no LAN connection.

14 ThinkServer User Guide

Locating server components
The following illustration shows the locations of the major components in your server.

Figure 4. Server component locations

1 System fans 6 Front control panel (see “Front control panel” on page 12)

2 Riser card assembly 7 Optical drive (depending on the model)

3 Microprocessor and heat 8 3.5-inch hard disk drive dummy bay

sink
4 Memory modules 9 3.5-inch hard disk drive

5 Power supply assembly 10 Left handle of the chassis

Chapter 4. Locating parts, controls, LEDs, and connectors 15

Locating parts on the system board
The following illustrations show the locations of the parts on the system board.

Figure 5. Locating major parts on the system board

1 Memory slot (CPU1 DIMM CHC0) 14 SATA connector 1

2 Memory slot (CPU1 DIMM CHB0) 15 SATA connector 2

3 Memory slot (CPU1 DIMM CHA0) 16 SATA connector 3

4 Memory slot (CPU1 DIMM CHA1) 17 SATA connector 5

5 Microprocessor (CPU1) 18 SATA connector 4

6 Power connector 2 (for CPU0) 19 SAS connectors (top: SAS 1; bottom: SAS 0)

7 24-pin power connector for the system board 20 SAS connectors (top: SAS 3; bottom: SAS 2)

8 Microprocessor (CPU0) 21 SAS connectors (top: SAS 5; bottom: SAS 4)

9 Memory slot (CPU0 DIMM CHA1) 22 SAS connectors (top: SAS 7; bottom: SAS 6)

10 Memory slot (CPU0 DIMM CHA0) 23 Onboard 1068E SAS RAID controller

11 Memory slot (CPU0 DIMM CHB0) 24 System board battery

12 Memory slot (CPU0 DIMM CHC0) 25 PCI Express x16 card slot (for a riser card assembly)

13 SATA connector 0 26 Power connector 3 (for CPU1)

16 ThinkServer User Guide

Figure 6. Locating other connectors on the system board

1 System fan 1 connector 7 J35 (for front control cable)

2 System fan 2 connector 8 JP1 (clear CMOS)

3 System fan 3 connector 9 USB 2 connector

4 System fan 4 connector 10 J21 (SGPIO connector for onboard SAS port 5-8)

5 Front USB connector 11 JP7 (set onboard SAS)

6 J51 (SGPIO connector for onboard 12 J16 (COM2 connector)

SAS port 1-4)

The following table introduces the jumper switches on the system board.

Table 6. Jumper settings

Jumper Position Description
JP1: Clear Pins 1-2 The default position at which the jumper is placed on pins 1-2 during the normal
CMOS operation of the system.
Pins 2-3 If the jumper is placed on pins 2-3, when the jumper is moved back to the default
position, the settings of CMOS will be cleared automatically at the next startup.
JP7: Set Pins 1-2 The default position at which the jumper is placed on pins 1-2 during the normal
Onboard operation of the system. The onboard SAS controller is enabled.
SAS
Pins 2-3 If the jumper is placed on pins 2-3, the onboard SAS controller is disabled.

Note: Before clearing the CMOS, turn off the server and disconnect the power cord. Move the jumper from
pins 1-2 to pins 2-3. Wait more than five minutes and then move the jumper back to the normal position
(pins 1-2) to clear CMOS.

Chapter 4. Locating parts, controls, LEDs, and connectors 17

Locating connectors on the backplane
The following illustration shows the connector locations on the backplane.

Figure 7. Backplane connector locations

1 Mini SAS signal connector 2

2 Power connector

3 Mini SAS signal connector 1

18 ThinkServer User Guide

Chapter 5. Installing, removing, or replacing hardware
This chapter provides instructions on how to install, remove, or replace hardware for your server.

This chapter contains the following topics:

• “Guidelines” on page 19
• “Removing the server cover” on page 21
• “Installing, removing, or replacing optional hardware devices” on page 22
• “Installing, removing, or replacing hardware devices” on page 41
• “Completing the parts replacement” on page 71

Guidelines
This section provides some guidelines that you should read and understand before using your server.

Basic guidelines
Before you use the server, be sure to read and understand the following guidelines:
• Be sure to read and understand the Safety Information and the Warranty and Support Information on the
documentation DVD that comes with your product, and “Guidelines” on page 19. These information will
help you work safely. To obtain a copy of the publications, go to:
http://www.lenovo.com/support
• When you install your new server, take the opportunity to download and apply the most recent firmware
updates. This step will help you to ensure that any known issues are addressed and the server is ready to
function at optimal performance. To download firmware updates for your server, do the following:
1. Go to http://www.lenovo.com/support.
2. Click Download & Drivers ➙ ThinkServer and then follow the instructions on the Web page to
download firmware updates for your server.
• Observe good housekeeping in the area where you are working. Put removed covers and other parts
in a safe place.
• If you must turn on the server while the server cover is removed, make sure that no one is near the server
and that no tools or other objects have been left inside the server.
• Do not attempt to lift an object that you think is too heavy for you. If you have to lift a heavy object,
observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy object.
– To avoid straining the muscles in your back, lift by standing or by pushing up with your leg muscles.
• Make sure that you have an adequate number of properly grounded electrical outlets for the server,
monitor, and other devices.
• Back up all important data before you make changes to drives.
• Have a small flat-blade screwdriver available.
• To view the error LEDs on the system board and internal components, leave the server connected to
power.

© Copyright Lenovo 2010, 2012 19

• You do not have to turn off the server to install or replace hot-swap fans, redundant hot-swap ac power
supplies, or hot-plug USB devices. However, you must turn off the server before performing any steps that
involve installing, removing, or replacing adapter cables or non-hot-swap optional devices or components.
• After completing any installation, removal, or replacement procedure, reinstall all safety shields, guards,
labels, and ground wires.
• For a list of supported optional devices for the server, go to http://www.lenovo.com/thinkserver.
• When working inside the server, you might find some tasks easier if you lay the server on its side.

System reliability guidelines

To help ensure proper cooling and system reliability, make sure that you follow these guidelines:
• Every drive bay has an internal drive installed or an Electro Magnetic Compatibility (EMC) shield installed.
• If the server has redundant power, every power supply bay has a power supply assembly installed.
• Leave adequate space around the server to make sure that the server cooling system works well.
• Properly route the cables. For some options, such as PCI cards, follow the cabling instructions that
come with the options.
• Make sure that you replace a failing fan within 48 hours.
• When replacing a hot-swap drive, install the new hot-swap drive within two minutes of removal.
• Do not remove any air duct or air baffles while the server is running. Operating the server without the
air duct or air baffles might cause the microprocessor to overheat.
• The second microprocessor socket always contains either a microprocessor socket cover or a
microprocessor.

Handling static-sensitive devices

Attention:
Do not open the static-protective package containing the new part until the defective part has been removed from the
server and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage
server components and parts.

When you handle server parts and components, take these precautions to avoid static-electricity damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Wear an electrostatic-discharge wrist strap, if one is available.
• Always carefully handle the parts and other components (such as PCI cards, memory modules, system
boards, and microprocessors) by its edges or its frame. Do not touch solder joints, pins, or exposed
circuitry.
• Prevent others from touching the parts and other computer components.
• Before you replace a new part, touch the static-protective package containing the new part to a metal
expansion-slot cover or other unpainted metal surface on the server for at least two seconds. This
reduces static electricity from the package and your body.
• Remove the new part from the static-protective package and directly install it in the server without
placing it on any other surface. If it is hard for you to do this in your specific situation, place the
static-protective package of the new part on a smooth, level surface, and then place the new part on
the static-protective package.
• Do not place the part on the server cover or other metal surface.
• Take additional care when handling devices during cold weather. Heating reduces indoor humidity
and increases static electricity.

20 ThinkServer User Guide

Working inside the server with the power on
Attention:
Static electricity that is released to internal server components when the server is turned on might cause the server to
halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist
strap or other grounding system when you work inside the server with the power on.

The server supports hot-swap devices and is designed to operate safely while it is turned on and the cover is
removed. Follow these guidelines when you work inside the server with the power on:
• Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside
the server; do not wear cuff links while you are working inside the server.
• Do not allow your necktie or scarf to hang inside the server.
• Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches.
• Remove items from your shirt pocket, such as pens and pencils. These items might fall into the server as
you lean over it.
• Avoid dropping any metallic objects into the server, such as paper clips, hairpins, and screws.

Removing the server cover

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the server cover.

To remove the server cover, do the following:

1. Remove all media from the drives. Then, turn off all attached devices and the server.
2. Disconnect all power cords from electrical outlets.
3. Disconnect the power cord(s), Input/Output (I/O) cables, and all other cables that are connected to
the server.

Chapter 5. Installing, removing, or replacing hardware 21

 4. Loosen the thumbscrew in the rear of the server cover 1 . Then, slide the server cover to the rear until
you can lift it up to completely remove it from the chassis 2 .

Notes:
a. The thumbscrew is securely installed and you need to use a tool, such as a screwdriver, to loosen it.
b. The thumbscrew is an integrated part of the server cover and it cannot be removed from the server
cover.

Figure 8. Removing the server cover

Attention: For proper cooling and airflow, install the server cover before turning on the server. Operating the
server for more than 30 minutes with the server cover removed might damage server components.

To reinstall the server cover, see “Installing the server cover” on page 71.

Installing, removing, or replacing optional hardware devices

This section provides instructions on how to install, remove, or replace optional hardware devices for your
server. You can expand the capabilities of your server by adding memory modules, PCI cards, or drives,
and maintain your server by replacing the failing optional hardware devices. If you are replacing an optional
hardware device, perform the removal procedure and then perform the installation procedure for the optional
hardware device that you want to replace.

Installing or removing a memory module

This section provides instructions on how to install or remove a memory module. For a list of the supported
memory modules for your server, go to http://www.lenovo.com/thinkserver. On the ThinkServer systems
page, click Products ➙ Options ➙ ThinkServer Memory.

22 ThinkServer User Guide

Memory module installation rules
Your server has eight memory slots for installing or replacing DDR3 SDRAM DIMMs that provide up to a
maximum of 64 GB of system memory.

The following tables provide information about the memory module installation rules that you should
consider when installing a memory module. The “X” mark indicates the suggested memory slot(s) into
which the memory module(s) should be installed in different situations. The number, for example 1, 2, or 3,
indicates the installation sequence. See “Locating parts on the system board” on page 16 to identify the
various memory slots.

Note: All memory module types and capacities must be consistent.

Table 7. DIMM installation rules when a single microprocessor (CPU0) is installed

DIMM slot One DIMM Two DIMMs Three DIMMs Four DIMMs
CPU0 DIMM CHA1 X, 4
CPU0 DIMM CHA0 X X, 1 X, 1 X, 1
CPU0 DIMM CHB0 X, 2 X, 2 X, 2
CPU0 DIMM CHC0 X, 3 X, 3
Note: Installing DIMMs on channel A and channel B of CPU0 should enable Channel Mirroring Mode. This mode
requires that you install the DIMMs in pair, and the DIMM installation for Channel Mirroring Mode is one DIMM on
CPU0 DIMM CHA0 and one DIMM on CPU0 DIMM CHB0 when a single microprocessor (CPU0) is installed.

Table 8. DIMM installation rules when two microprocessors (CPU0 and CPU1) are installed
DIMM slot Two DIMMs Four DIMMs Six DIMMs Eight DIMMs
CPU0 DIMM CHA1 X, 7
CPU0 DIMM CHA0 X, 1 X, 1 X, 1 X, 1
CPU0 DIMM CHB0 X, 3 X, 3 X, 3
CPU0 DIMM CHC0 X, 5 X, 5
CPU1 DIMM CHA1 X, 8
CPU1 DIMM CHA0 X, 2 X, 2 X, 2 X, 2
CPU1 DIMM CHB0 X, 4 X, 4 X, 4
CPU1 DIMM CHC0 X, 6 X, 6
Note: For the Channel Mirroring Mode, it requires that you install the DIMMs in pair, and the DIMM installation for
Channel Mirroring Mode when two microprocessors (CPU0 and CPU1) are installed is shown below. Follow this
sequence rather than the sequence listed above if you want to use the Channel Mirroring Mode.
1. Pair 1: install a DIMM on CPU0 DIMM CHA0 and then install a DIMM on CPU0 DIMM CHB0.
2. Pair 2: install a DIMM on CPU1 DIMM CHA0 and then install a DIMM on CPU1 DIMM CHB0.

Installing a memory module

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install a memory module.

To install a memory module, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.

Chapter 5. Installing, removing, or replacing hardware 23

 2. Remove the server cover. See “Removing the server cover” on page 21.
3. Locate the appropriate memory slot on the system board into which you will install the memory module.
To optimize system performance, follow the related memory module installation rules and install the
memory module into a memory slot starting with the memory module farthest from the microprocessor.
See “Memory module installation rules” on page 23.
4. Open the retaining clips of the memory slot into which you want to install the memory module.

Figure 9. Opening the retaining clips of the memory slot

5. Touch the static-protective package that contains the new memory module to any unpainted metal
surface on the outside of the server. Then, remove the new memory module from the package.
6. Position the new memory module over the memory slot. Make sure that the notch 1 on the new memory
module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down
into the memory slot until the retaining clips close and the new memory module snaps into position.

Note: If there is a gap between the memory module and the retaining clips, the memory module has
not been correctly installed. Open the retaining clips, remove the memory module, and then reinstall it
into the slot.

Figure 10. Installing the memory module

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

24 ThinkServer User Guide

Removing a memory module
Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove a memory module.

To remove a memory module, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Locate the memory slot with the memory module that you want to remove. See “Locating parts on the
system board” on page 16 for the locations of the memory slots.
4. Carefully open the retaining clips on each end of the memory slot and then grasp the memory module
straight up by its edges.

Figure 11. Removing the memory module

5. If you are instructed to return the failing memory module, follow all packaging instructions and use any
packaging materials that are supplied to you for shipping.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the removal procedure, go to “Completing the parts replacement” on page 71.

Removing or installing internal drives

This section provides instructions on how to remove or install internal drives for the server.

See “Specifications” on page 7 for information about the types of internal drives that the server supports and
other important information, and see “Front view” on page 11 for the locations of the drive bays in the server.

When installing an internal drive, be sure to consider the following information:

• Make sure that you have all the cables and other equipment that is specified in the documentation that
comes with the drive.
• Select the drive bay in which you want to install the drive.
• Check the instructions that come with the drive to see whether you have to set any switches or jumpers
on the drive. If you are installing a SAS device, be sure to set the SAS ID for that device.

Chapter 5. Installing, removing, or replacing hardware 25

• The EMI integrity and cooling of the server are protected by having all bays, PCI slots, and PCI Express
slots covered or occupied. When you install a drive, PCI card, or PCI Express card, save the EMC
shield and filler panel from the bay, PCI card slot, or PCI Express card slot in the event that you later
remove the device.
• For a list of the supported hard disk drives for your server, go to http://www.lenovo.com/thinkserver. On
the ThinkServer systems page, click Products ➙ Options ➙ ThinkServer Hard Drives.

Removing the optical drive

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the optical drive.

To remove the optical drive, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. There is one screw on each side and two screws on the top. Remove the four screws that secure the
drive access panel 1 . Slide the drive access panel back and lift it to remove it 2 .

Figure 12. Removing the drive access panel

4. Disconnect the power cable and the signal cable from the rear of the optical drive.

26 ThinkServer User Guide

5. Remove the retaining screw on the rear bracket of the optical drive.

Figure 13. Removing the optical drive cage retaining screw

6. Slide out the optical drive cage with the optical drive.

Figure 14. Sliding out the optical drive cage with the optical drive

Chapter 5. Installing, removing, or replacing hardware 27

 7. Remove the two retaining screws that secure the optical drive in the cage. Then, slide the optical
drive out of the cage.

Figure 15. Removing the two retaining screws that secure the optical drive in the cage

8. If you are instructed to return the removed optical drive, follow all packaging instructions and use any
packaging materials that are supplied to you for shipping.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the removal procedure, go to “Completing the parts replacement” on page 71.

Installing the optical drive

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install the optical drive.

To install the optical drive, do the following:

1. If you are replacing the optical drive, make sure that:
• You have all the cables and other equipment that is specified in the documentation that comes
with the new optical drive.
• You have checked the instructions that come with the new optical drive to determine whether you
must set any switches or jumpers in the drive.

Note: If you are installing a drive that contains a laser, observe the following safety precautions.

28 ThinkServer User Guide

 Statement 3

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure
to hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.

2. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
3. Remove the server cover. See “Removing the server cover” on page 21.

Chapter 5. Installing, removing, or replacing hardware 29

 4. There is one screw on each side and two screws on the top. Remove the four screws that secure the
drive access panel 1 . Slide the drive access panel back and lift it to remove it 2 .

Figure 16. Removing the drive access panel

30 ThinkServer User Guide

5. Remove the retaining screw on the rear bracket of the optical drive.

Figure 17. Removing the optical drive cage retaining screw

6. Slide out the optical drive cage.

Figure 18. Sliding out the optical drive cage

Chapter 5. Installing, removing, or replacing hardware 31

 7. Remove the bezel of the optical drive cage.

Figure 19. Removing the bezel of the optical drive cage

8. Touch the static-protective package that contains the new optical drive to any unpainted metal surface
on the server. Then, remove the optical drive from the package and place it on a static-protective
surface.
9. Follow the instructions that come with the optical drive to set jumpers or switches, if there are any.
10. Pay attention to the up and down position of the optical drive and slide the optical drive into place.

Figure 20. Sliding the optical drive into the drive cage

32 ThinkServer User Guide

11. Install the two retaining screws to secure the optical drive in the cage.

Figure 21. Securing the optical drive with screws

12. Slide the cage with the optical drive into place.

Figure 22. Sliding the cage with the optical drive into place

Chapter 5. Installing, removing, or replacing hardware 33

13. Install the retaining screw to the rear of the cage to secure the optical drive cage in place.

Figure 23. Installing the optical drive cage retaining screw

14. Connect the power cable (P8) and the signal cable (SATA cable) to the rear of the optical drive.
15. Reinstall the drive access panel and secure it in place by the four screws (one on each side and two
on the top of the optical drive) that you have removed in step 4.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Removing a hot-swap hard disk drive

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove a hot-swap hard disk drive. This section applies only to
server models that have hot-swap hard disk drives installed.

Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without
either a drive or a filler panel installed in each drive bay.

To remove a hot-swap hard disk drive, do the following:

Note: You do not have to turn off the server when removing a hot-swap hard disk drive.

34 ThinkServer User Guide

 1. Press the blue latch to open the hard disk drive tray 1 and rotate the handle of the hard disk drive tray
assembly to the open position 2 ). Then, grasp the handle and pull the hard disk drive tray assembly
out of the bay 3 .

Figure 24. Removing the hard disk drive tray assembly

2. Remove the four retaining screws that secure the hard disk drive in the tray. Then, remove the hard
disk drive.
3. If you are instructed to return the removed hard disk drive, follow all packaging instructions and use any
packaging materials that are supplied to you for shipping.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the removal procedure, go to “Completing the parts replacement” on page 71.

Installing a hot-swap hard disk drive

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install a hot-swap hard disk drive. This section applies only to
server models that support hot-swap hard disk drives.

Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without
either a drive or a filler panel installed in each drive bay.

To install a hot-swap hard disk drive, do the following:

Note: You do not have to turn off the server for the installation of a hot-swap hard disk drive.
1. If you are replacing a hot-swap hard disk drive, remove the old one first. See “Removing a hot-swap
hard disk drive” on page 34. If you are installing a hot-swap hard disk drive in a blank bay, remove the
filler panel for the bay.
2. Touch the static-protective package that contains the hard disk drive to any unpainted metal surface
on the server. Then, remove the hard disk drive from the package.

Note: The hot-swap hard disk drive server option for RD240 server is a fully assembled tray with
the hard disk drive installed in the tray.

Chapter 5. Installing, removing, or replacing hardware 35

 3. Keep the handle on the hard disk drive tray assembly fully open, slide the tray with the hard disk drive
into the corresponding mounting point of the hot-swap hard disk drive bay 1 , and then slightly press
the handle to lock the tray into place 2 .

Figure 25. Installing the hard disk drive tray assembly

4. Check the hard disk drive status LEDs to make sure that the hard disk drive is operating correctly. You
might have to restart the server for the drive to be recognized. If the amber hard disk drive status LED
for a drive is lit continuously, it indicates that the drive is faulty and must be replaced; if the green hard
disk drive activity LED is flashing, this indicates that the drive is being accessed.

Note: If the server is configured for RAID operation using a RAID controller, you might have to
reconfigure the disk arrays after you replace hard disk drives.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Removing or installing the riser card assembly

This section provides instructions on how to remove or install the riser card assembly.

Removing the riser card assembly

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the riser card assembly with PCI card(s) installed.

To remove the riser card assembly, do the following:

Note: Use any documentation that comes with the riser card assembly and follow those instructions in
addition to the instructions in this section.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Disconnect any cables from the PCI card or any cables that impede access to the riser card assembly.

36 ThinkServer User Guide

 4. Loosen the retaining screws on the front and rear of the riser card assembly. Then, remove the riser
card assembly from the server.

Note: If the riser card assembly is secured in place by a retaining latch 1 , press the retaining latch to
release the riser card assembly from the latch. Then, carefully pull the riser card assembly out of the
slot. If necessary, alternate moving each side of the riser card assembly a small and equal amount until
it is completely removed from the slot.

Figure 26. Removing the riser card assembly

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the removal procedure, go to “Completing the parts replacement” on page 71.

Installing the riser card assembly

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

Chapter 5. Installing, removing, or replacing hardware 37

This section provides instructions on how to install the riser card assembly. The riser card assembly might
have PCI card(s) installed on it.

To install the riser card assembly, do the following:

Note: Use any documentation that comes with the riser card assembly and follow those instructions in
addition to the instructions in this section.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Touch the static-protective package that contains the riser card assembly to any unpainted metal
surface on the server. Then, remove the riser card assembly from the static-protective package.
4. Position the riser card assembly in place so that you can press the riser card assembly straight down
into the PCI card slot on the system board. See “Locating parts on the system board” on page 16.
Then, install the two screws to secure the riser card assembly in place. You might need a screw driver to
make sure that the screws are firmly tightened and the riser card assembly is securely installed. Do
not over-tighten the screws.

Note: You might need to press the retaining latch of the slot to secure the riser card assembly into
the slot.

Figure 27. Installing the riser card assembly

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Installing or removing a PCI card

This section provides instructions on how to install or remove a PCI card.

38 ThinkServer User Guide

Installing a PCI card
Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install a PCI card.

Notes:
• Depending on the server model, your server might look different from the illustrations in this section.
• Use any documentation that comes with the PCI card and follow those instructions in addition to the
instructions in this section.

To install a PCI card, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Remove the riser card assembly. See “Removing the riser card assembly” on page 36.
4. Locate the PCI card slot 2 2 on the riser card assembly. Then, remove the screw on the side that
secures the metal slot cover.

Notes:
• There are three PCI card slots on the riser card assembly as shown in the illustration. The PCI card
slot 1 1 is for RAID cards only. The PCI card slot 2 2 and the PCI card slot 3 3 are both for PCI
cards only. The RAID card retention bracket 4 is for Lenovo RAID cards only. Some server models
are not shipped with the RAID card retention bracket.

Figure 28. PCI card slots on the riser card assembly

• Depending on the server model, you server might be shipped with a RAID card in the PCI card slot 1.

Chapter 5. Installing, removing, or replacing hardware 39

 5. Position the PCI card near the riser card assembly, and then firmly insert the PCI card straight down into
the PCI card slot 2 1 until it is securely seated. Then install the screw 2 to secure the PCI card.

Figure 29. Installing a PCI card into the PCI card slot 2 on the riser card assembly

Note: The illustration in this step only shows how to install the PCI card into the PCI card slot 2. If you
are installing the PCI card into the PCI card slot 3, the procedure is similar.
6. Reinstall the riser card assembly into the PCI card slot on the system board. See “Installing the riser
card assembly” on page 37.
7. Connect any cables to the PCI card.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Removing a PCI card

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove a PCI card.

The PCI card is installed on the riser card assembly. To remove a PCI card, do the following:

Notes:
• Depending on the server model, your server might look different from the illustration in this section.
• Use any documentation that comes with the PCI card and follow those instructions in addition to the
instructions in this section.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Disconnect any cables from the PCI card or any cables that impede access to the riser card assembly.
4. Remove the riser card assembly together with the installed PCI card. See “Removing the riser card
assembly” on page 36.

40 ThinkServer User Guide

 5. Remove the screw that secures the PCI card. Then grasp the PCI card by its edges and gently slide the
PCI card out of the riser card assembly.

Figure 30. Removing the PCI card

Note: The illustration only shows how to remove the PCI card from the PCI card slot 2. If you are
removing the PCI card from the PCI card slot 3, the procedure is similar.
6. If you are instructed to return the PCI card, follow all packaging instructions and use any packaging
materials that are supplied to you for shipping.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the removal procedure, go to “Completing the parts replacement” on page 71.

Installing, removing, or replacing hardware devices

This section provides instructions on how to install, remove, or replace hardware devices for your server.
You can maintain your server by replacing the failing hardware devices. If you are replacing a hardware
device, perform the removal procedure and then perform the installation procedure for the hardware device
that you want to replace.

Removing or installing the system board battery

This section provides instructions on how to remove or install the system board battery.

Removing the system board battery

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the system board battery.

To remove the system board battery, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Locate the battery on the system board. See “Locating parts on the system board” on page 16.

Chapter 5. Installing, removing, or replacing hardware 41

 4. Remove the system board battery.

Figure 31. Removing the system board battery

5. Dispose of the battery as required by local ordinances or regulations.

What to do next:
• To install a new system board battery, see “Installing the system board battery” on page 42.
• To work with another piece of hardware, go to the appropriate section.

Installing the system board battery

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install the system board battery.

Be sure to consider the following information when you replace the battery in the server:
• You must replace the battery with a lithium battery of the same type from the same manufacturer.
• After you replace the system board battery, you must reconfigure the server and reset the system date
and time.
• To avoid possible danger, read and follow the following safety statement.

Statement 2

DANGER

Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin cell battery, use only the same or an equivalent type that is
recommended by the manufacturer. The battery contains lithium and can explode if not properly
used, handled, or disposed of.

Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

To install the system board battery, do the following:

Note: Follow any special handling and installation instructions that come with the replacement battery.

42 ThinkServer User Guide

 1. Hold the system board battery 1 and position one side of the battery into its socket. Then, press the
other side of the battery until it snaps into place.

Figure 32. Installing the system board battery

2. Make sure that the battery clip holds the battery securely.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71. You need to use the
Setup Utility program and reset the configuration, such as the system date and time and passwords. See
“Starting the Setup Utility program” on page 76 for details.

Removing or installing the RAID controller

This section provides instructions on how to remove or install the RAID controller.

Removing the RAID controller

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the RAID controller if your server has one installed.

Notes:
1. Use any documentation that comes with the RAID controller and follow those instructions in addition to
the instructions in this section.
2. Your RAID controller might look slightly different from the illustration in this section.
3. When you disconnect the power source from the server, you lose the ability to view the LEDs because
the LEDs are not lit when the power source is removed. Before you disconnect the power source, make
a note of which LEDs are lit, including the LEDs that are lit on the front control panel.

The RAID controller is installed on the riser card assembly. To remove the RAID controller, do the following:
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Press the tabs on both sides of the connectors on the signal cables towards each other and remove
the cables from the RAID controller.
4. Disconnect any other cables from the RAID controller or any cables that impede access to the riser
card assembly.
5. Remove the riser card assembly together with the installed RAID controller. See “Removing the riser
card assembly” on page 36.
6. Remove the screw that secures the RAID controller 1 . Then grasp the RAID controller by its edges and
gently slide the RAID controller out of the riser card assembly 2 .

Chapter 5. Installing, removing, or replacing hardware 43

 Figure 33. Removing the RAID controller

Note: Depending on your RAID controller, if necessary, remove the RAID battery from the RAID
controller by removing the screws that secure the battery on the controller and disconnecting any cables.
7. If you are instructed to return the RAID controller, follow all packaging instructions and use any
packaging materials that are supplied to you for shipping.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the removal procedure, go to “Completing the parts replacement” on page 71.

Installing the ThinkServer 8708ELP SAS RAID Adapter

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install the ThinkServer 8708ELP SAS RAID Adapter (hereafter
referred to as the RAID controller within this section).

Notes:
1. If your server is shipped with a RAID card retention bracket, follow the instructions in this section to
install or remove the RAID controller.
2. If your server is shipped without a RAID card retention bracket, you have to install a RAID card retention
bracket on the riser card assembly before you install or remove the RAID controller. For instructions on
how to install the RAID card retention bracket, refer to the Important Information about the RAID Card
Retention Bracket (PN: 0A91937) that comes with your RAID controller option package.
3. The RAID card retention bracket might look different from the illustrations in this section.
4. Use any documentation that comes with the RAID controller and follow those instructions in addition to
the instructions in this section.

To install the RAID controller, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Touch the static-protective package that contains the RAID controller to any unpainted surface on the
outside of the server. Then, remove the RAID controller from the package.
4. Depending on your RAID controller, you might need to install a ThinkServer 8708ELP SAS RAID
adapter battery (hereafter referred to as the battery card assembly) on the RAID controller. The battery
card assembly mounts directly to the RAID controller through a small board-to-board connector
(daughtercard).

44 ThinkServer User Guide

Notes:
a. The battery card assembly protects the integrity of the cached data on the RAID controller by
providing backup power up to 72 hours in the case of a complete ac power failure or a brief power
outage. It has built-in functionality to charge the battery pack automatically and to communicate
battery status information such as voltage, temperature, and current to your server. It also provides
an inexpensive alternative to using an uninterruptible power supply, and a second level of fault
tolerance when used in conjunction with an uninterruptible power supply. For more information about
the battery card assembly, see Appendix A “RAID battery card assembly” on page 105.
b. The battery card assembly option kit contains a user guide, the battery card assembly, and three
Phillips-head screws. Do not remove the battery card assembly from the antistatic shipping
container until you are ready to install it. When you remove the battery card assembly from your
server, place it in its original container.
c. Check the appropriate support Web sites for the latest updates for your basic input/output system
(BIOS) code, utility programs, device drivers, and other software applications. Follow the instructions
provided by your Service Provider to download and install updates.
d. It is recommended that you replace the battery pack on the battery card assembly annually or after
500 recharging cycles, whichever comes first.
e. The temperature of the battery card assembly is generally 15-20°C (59-68°F) higher than the
ambient temperature during fast charge. Therefore, to complete a fast charge cycle, the ambient
temperature should be lower than 45°C (113°F). If the ambient temperature exceeds 45°C (113°F),
the fast charge cycle will terminate prematurely, thus preventing the battery card assembly from
reaching a fully charged state.

Attention:
• When attaching the battery card assembly to a PCI Express slot, center the Phillips-head screw
driver to avoid damaging the screw head and do not over-tighten the screws as you might damage
the battery card assembly.
• The battery in the battery card assembly must recharge for at least six hours during fast charge
under normal operating conditions.
To install the battery card assembly onto the RAID controller, do the following:

Chapter 5. Installing, removing, or replacing hardware 45

 a. Note the top view and the bottom view of the battery card assembly. Then, insert the battery pack
harness connector into the 5-pin J3 battery pack harness connector on the backside of the battery
card assembly. For more information, refer to the following illustrations.

Figure 34. Top view of the battery card assembly

1 Battery pack harness

Figure 35. Bottom view of the battery card assembly

1 J3 battery pack harness connector

2 J1 connector

3 J2 board-to-board connector

b. With the front side up, place the RAID controller on a flat, clean, static-free surface.

46 ThinkServer User Guide

 c. Hold the battery card assembly with the battery side up and the J2 board-to-board connector lining
up with the J7 BBU connector 1 on the RAID controller. Carefully press the battery card assembly
onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery
card assembly to the RAID controller with the three screws and the standoffs that come with the
battery card assembly accessory kit.

Figure 36. Installing the battery card assembly

1 J7 BBU connector

5. Position the RAID controller near the riser card assembly. Ensure that the left edge of the RAID controller
is inserted into the notch of the RAID card retention bracket 1 , and then firmly insert the RAID controller
straight down into the PCI card slot 1 2 until it is securely seated. Then install the screw 3 to secure the
RAID controller.

Figure 37. Installing the RAID controller into the PCI card slot 1 on the riser card assembly

Note: There are three PCI card slots on the riser card assembly as shown in the illustration. The PCI
card slot 1 2 is for RAID cards only. For more information about the PCI card slots, see “Installing a
PCI card” on page 39.

Chapter 5. Installing, removing, or replacing hardware 47

 6. Connect the mini SAS signal cables to the RAID controller and the backplane.

Note: Use the two 440 mm (17.32 inches) mini SAS signal cables.

Figure 38. Connecting the mini SAS signal cables

1 Ports 0-3

2 Ports 4-7

a. For one mini SAS signal cable, connect one end to the ports 0-3 on the RAID controller. Then,
connect the other end to the mini SAS signal connector 2 on the backplane.
b. For the other mini SAS signal cable, connect one end to the ports 4-7 on the RAID controller. Then,
connect the other end to the mini SAS signal connector 1 on the backplane.

Figure 39. Mini SAS signal connectors on the backplane

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

48 ThinkServer User Guide

Installing the ThinkServer 8708EM2 RAID Adapter
Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This topic provides instructions on how to install the ThinkServer 8708EM2 RAID Adapter (hereafter referred
to as the RAID controller within this topic) and the battery card assembly for this RAID controller.

Notes:
1. If your server is shipped with a RAID card retention bracket, follow the instructions in this section to
install or remove the RAID controller.
2. If your server is shipped without a RAID card retention bracket, you have to install a RAID card retention
bracket on the riser card assembly before you install or remove the RAID controller. For instructions on
how to install the RAID card retention bracket, refer to the Important Information about the RAID Card
Retention Bracket (PN: 0A91937) that comes with your RAID controller option package.
3. The RAID card retention bracket might look different from the illustrations in this section.
4. Use any documentation that comes with the RAID controller and follow those instructions in addition to
the instructions in this section.

To install the RAID controller, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Remove the riser card assembly. See “Removing the riser card assembly” on page 36.
4. Touch the static-protective package that contains the RAID controller to any unpainted surface on the
outside of the server. Then, remove the RAID controller from the package.
5. Depending on your RAID controller, you might need to install a ThinkServer 8708EM2 RAID Adapter
Battery (hereafter referred to as the battery card assembly) on the RAID controller. The battery
card assembly mounts directly to the RAID controller through a small board-to-board connector
(daughtercard).

Notes:
a. The battery card assembly protects the integrity of the cached data on the RAID controller by
providing backup power up to 72 hours in the case of a complete ac power failure or a brief power
outage. It has built-in functionality to charge the battery pack automatically and to communicate
battery status information such as voltage, temperature, and current to your server. It also provides
an inexpensive alternative to using an uninterruptible power supply, and a second level of fault
tolerance when used in conjunction with an uninterruptible power supply. For more information about
the battery card assembly, see Appendix A “RAID battery card assembly” on page 105.
b. The battery card assembly option kit contains a user guide, the battery card assembly, and three
Phillips-head screws. Do not remove the battery card assembly from the antistatic shipping
container until you are ready to install it. When you remove the battery card assembly from your
server, place it in its original container.
c. Check the appropriate support Web sites for the latest updates for your basic input/output system
(BIOS) code, utility programs, device drivers, and other software applications. Follow the instructions
provided by your Service Provider to download and install updates.
d. It is recommended that you replace the battery pack on the battery card assembly annually or after
500 recharging cycles, whichever comes first.
e. The temperature of the battery card assembly is generally 15-20°C (59-68°F) higher than the
ambient temperature during fast charge. Therefore, to complete a fast charge cycle, the ambient
temperature should be lower than 45°C (113°F). If the ambient temperature exceeds 45°C (113°F),

Chapter 5. Installing, removing, or replacing hardware 49

 the fast charge cycle will terminate prematurely, thus preventing the battery card assembly from
reaching a fully charged state.

Attention:
• When attaching the battery card assembly to a PCI Express slot, center the Phillips-head screw
driver to avoid damaging the screw head and do not over-tighten the screws as you might damage
the battery card assembly.
• The battery in the battery card assembly must recharge for at least six hours during fast charge
under normal operating conditions.
To install the battery card assembly onto the RAID controller, do the following:
a. Note the top view and bottom view of the battery card assembly. Then, insert the battery pack
harness connector into the J4 battery pack harness connector on the backside of the battery card
assembly. For more information, refer to the following illustrations.

Figure 40. Top view of the battery card assembly

1 Battery pack harness

Figure 41. Bottom view of the battery card assembly

1 J4 battery pack harness connector

2 J5 board-to-board connector

3 J2 connector

b. With the front side up, place the RAID controller on a flat, clean, static-free surface.

50 ThinkServer User Guide

 c. Hold the battery card assembly with the battery side up and the J5 board-to-board connector
lining up with the J10 BBU connector 1 on the RAID controller. Carefully press the battery card
assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the
battery card assembly to the RAID controller with the three screws and the standoffs that come
with the battery card assembly accessory kit.

Figure 42. Installing the battery card assembly onto the RAID controller

1 J10 BBU connector

6. Connect one end of the mini SAS signal cable to the RAID controller.

Note: Use the two 400 mm (15.75 inches) mini SAS signal cables.

Figure 43. Connecting the mini SAS signal cables to the RAID controller

1 Ports 0-3

2 Ports 4-7

a. For one mini SAS signal cable, connect the end to the ports 0-3 on the RAID controller.
b. For the other mini SAS signal cable, connect the end to the ports 4-7 on the RAID controller.
7. Position the RAID controller near the riser card assembly. Ensure that the left edge of the RAID controller
is inserted into the notch of the RAID card retention bracket 1 , and then firmly insert the RAID controller
straight down into the PCI card slot 1 2 until it is securely seated. Then install the screw 3 to secure the
RAID controller.

Chapter 5. Installing, removing, or replacing hardware 51

 Figure 44. Installing the RAID controller into the PCI card slot 1 on the riser card assembly

Note: There are three PCI card slots on the riser card assembly as shown in the illustration. The PCI
card slot 1 2 is for RAID cards only. For more information about the PCI card slots, see “Installing a
PCI card” on page 39.
8. Install the riser card assembly with the RAID controller into an appropriate PCI card slot on the system
board.
9. Connect the other end of the two 400 mm (15.75 inches) mini SAS signal cables to the backplane of
your server.

Figure 45. Mini SAS signal connectors on the backplane

a. For one mini SAS signal cable, connect the other end to the mini SAS signal connector 2 on the
backplane.
b. For the other SAS signal cable, connect the other end to the mini SAS signal connector 1 on the
backplane.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

52 ThinkServer User Guide

Installing the ThinkServer RAID 700 Adapter
Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This topic provides instructions on how to install the ThinkServer RAID 700 Adapter (hereafter referred to as
the RAID controller within this topic) and the battery card assembly for this RAID controller.

Notes:
1. If your server is shipped with a RAID card retention bracket, follow the instructions in this section to
install or remove the RAID controller.
2. If your server is shipped without a RAID card retention bracket, you have to install a RAID card retention
bracket on the riser card assembly before you install or remove the RAID controller. For instructions on
how to install the RAID card retention bracket, refer to the Important Information about the RAID Card
Retention Bracket (PN: 0A91937) that comes with your RAID controller option package.
3. The RAID card retention bracket might look different from the illustrations in this section.
4. Use any documentation that comes with the RAID controller and follow those instructions in addition to
the instructions in this section.

To install the RAID controller, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Remove the riser card assembly. See “Removing the riser card assembly” on page 36.
4. Touch the static-protective package that contains the RAID controller to any unpainted surface on the
outside of the server. Then, remove the RAID controller from the package.
5. Depending on your RAID controller, you might need to install a ThinkServer RAID 700 Adapter Battery
(hereafter referred to as the battery card assembly) on the RAID controller. The battery card assembly
mounts directly to the RAID controller through a small board-to-board connector (daughtercard).

Notes:
a. The battery card assembly protects the integrity of the cached data on the RAID controller by
providing backup power up to 72 hours in the case of a complete ac power failure or a brief power
outage. It has built-in functionality to charge the battery pack automatically and to communicate
battery status information such as voltage, temperature, and current to your server. It also provides
an inexpensive alternative to using an uninterruptible power supply, and a second level of fault
tolerance when used in conjunction with an uninterruptible power supply. For more information about
the battery card assembly, see Appendix A “RAID battery card assembly” on page 105.
b. The battery card assembly option kit contains a user guide, the battery card assembly, and three
Phillips-head screws. Do not remove the battery card assembly from the antistatic shipping
container until you are ready to install it. When you remove the battery card assembly from your
server, place it in its original container.
c. Check the appropriate support Web sites for the latest updates for your basic input/output system
(BIOS) code, utility programs, device drivers, and other software applications. Follow the instructions
provided by your Service Provider to download and install updates.
d. It is recommended that you replace the battery pack on the battery card assembly annually or after
500 recharging cycles, whichever comes first.
e. The temperature of the battery card assembly is generally 15-20°C (59-68°F) higher than the
ambient temperature during fast charge. Therefore, to complete a fast charge cycle, the ambient
temperature should be lower than 45°C (113°F). If the ambient temperature exceeds 45°C (113°F),
the fast charge cycle will terminate prematurely, thus preventing the battery card assembly from
reaching a fully charged state.

Chapter 5. Installing, removing, or replacing hardware 53

 Attention:
• When attaching the battery card assembly to a PCI Express slot, center the Phillips-head screw
driver to avoid damaging the screw head and do not over-tighten the screws as you might damage
the battery card assembly.
• The battery in the battery card assembly must recharge for at least six hours during fast charge
under normal operating conditions.
To install the battery card assembly onto the RAID controller, do the following:
a. Note the bottom view of the battery card assembly.

Figure 46. Bottom view of the battery card assembly

1 J1 board-to-board connector

2 J2 remote connector (reserved for use)

b. With the front side up, place the RAID controller on a flat, clean, static-free surface.
c. Hold the battery card assembly with the battery side up and the J1 board-to-board connector
lining up with the J6B1 BBU connector 1 on the RAID controller. Carefully press the battery card
assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the
battery card assembly to the RAID controller with the three screws and the standoffs that come
with the battery card assembly accessory kit.

Figure 47. Installing the battery card assembly onto the RAID controller

1 J6B1 BBU connector

54 ThinkServer User Guide

6. Connect the mini SAS signal cables to the RAID controller.

Note: Use the 400 mm (15.75 inches) mini SAS signal cable.

Figure 48. Connecting the mini SAS signal cables to the RAID controller

1 Ports 0-3

2 Ports 4-7

a. For one mini SAS signal cable, connect the end to the ports 0-3 on the RAID controller.
b. For the other mini SAS signal cable, connect the end to the ports 4-7 on the RAID controller.
7. Position the RAID controller near the riser card assembly. Ensure that the left edge of the RAID controller
is inserted into the notch of the RAID card retention bracket 1 , and then firmly insert the RAID controller
straight down into the PCI card slot 1 2 until it is securely seated. Then install the screw 3 to secure the
RAID controller.

Figure 49. Installing the RAID controller into the PCI card slot 1 on the riser card assembly

Note: There are three PCI card slots on the riser card assembly as shown in the illustration. The PCI
card slot 1 2 is for RAID cards only. For more information about the PCI card slots, see “Installing a
PCI card” on page 39.
8. Install the riser card assembly with the RAID controller into an appropriate PCI card slot on the system
board.

Chapter 5. Installing, removing, or replacing hardware 55

 9. Connect the other end of the two 400 mm (15.75 inches) mini SAS signal cables to the backplane of
your server.

Figure 50. Mini SAS signal cable connectors on the backplane

a. For one mini SAS signal cable, connect the other end to the mini SAS signal cable connector 2 on
the backplane.
b. For the other mini SAS signal cable, connect the other end to the mini SAS signal cable connector
1 on the backplane.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Removing or installing the Ethernet card

This section provides instructions on how to remove or install the Ethernet card.

Removing the Ethernet card

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the Ethernet card.

The Ethernet card is installed on the riser card assembly. To remove the Ethernet card, do the following:

Note: Use any documentation that comes with the Ethernet card and follow those instructions in addition to
the instructions in this section.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Disconnect any cables that impede access to the riser card assembly.

56 ThinkServer User Guide

 4. Remove the riser card assembly together with the installed Ethernet card. See “Removing the riser
card assembly” on page 36.
5. Refer to “Removing a PCI card” on page 40 and follow those instructions to remove the Ethernet card
from the riser card assembly.
6. If you are instructed to return the Ethernet card, follow all packaging instructions and use any packaging
materials that are supplied to you for shipping.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the removal procedure, go to “Completing the parts replacement” on page 71.

Installing the Ethernet card

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install the Ethernet card and how to install the Ethernet card
driver on Windows operating systems.

To install the Ethernet card, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Touch the static-protective package that contains the Ethernet card to any unpainted surface on the
outside of the server. Then, remove the Ethernet card from the package.
4. See “Installing a PCI card” on page 39 and follow those instructions to install the Ethernet card. Install
the Ethernet card into the appropriate PCI card slot (slot 2 or slot 3) on the riser card assembly (the
bottom or the middle slot when the riser card assembly is installed on the system board).

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

On Linux operating systems, you do not need to install any device driver for the Ethernet card; on Windows
operating systems, you need to install the device driver for the Ethernet card. To install the device driver
on Windows operating systems, do the following:
1. Save any open documents and exit all applications.
2. Insert the ThinkServer EasyStartup DVD that came with your server into the DVD drive.

Note: You do not need to use the driver disc that came with the Ethernet card.
3. Right-click My Computer and select Properties. The System Properties window opens.
4. On the Hardware tab, click the Device Manager button. The Device Manager window opens.
5. Expand the Network adapters and then right-click one of the Ethernet cards (PRO/1000PT or the
yellow question mark).
6. Select Update Driver.... The Hardware Update Wizard program opens.
7. Select Install the software automatically (Recommended) and click Next to continue.
8. Follow the instructions on the screen.

Chapter 5. Installing, removing, or replacing hardware 57

Removing or installing the microprocessor fan duct
This section provides instructions on how to remove or install the microprocessor fan duct.

Removing the microprocessor fan duct

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the microprocessor fan duct.

To remove the microprocessor fan duct, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Slide the microprocessor fan duct a little bit backward to release the three plastic tabs from the chassis.
Then, lift the microprocessor fan duct out of the chassis.

Figure 51. Removing the microprocessor fan duct

4. To install the microprocessor fan duct, see “Installing the microprocessor fan duct” on page 58.

Installing the microprocessor fan duct

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install the microprocessor fan duct.

To install the microprocessor fan duct, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.

58 ThinkServer User Guide

 2. Remove the server cover. See “Removing the server cover” on page 21.
3. Place the microprocessor fan duct over the heat sink(s) and insert the three plastic tabs on one side
of the duct with the corresponding holes in the chassis. Then, carefully pivot the other side down
to install the duct in place.
4. To complete the installation, go to “Completing the parts replacement” on page 71.

Removing or installing the power supply

This section provides instructions on how to remove or install the power supply.

Removing the power supply

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the power supply.

When you remove a power supply, observe the following precautions.

CAUTION:
Hazardous moving parts. Keep fingers and other body parts away.

Statement 8

CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.

To remove the power supply, do the following:

Chapter 5. Installing, removing, or replacing hardware 59

 1. Press the tab 1 of the power supply and pull the handle 2 to slide the power supply out of the server.

Figure 52. Removing the power supply

2. If you are instructed to return the power supply, follow all packaging instructions and use any packaging
materials that are supplied to you for shipping.

What to do next:
• To install a new power supply, see “Installing the power supply” on page 60.
• To work with another piece of hardware, go to the appropriate section.

Installing the power supply

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install the power supply.

When you install a power supply, observe the following precautions.

CAUTION:
Hazardous moving parts. Keep fingers and other body parts away.

60 ThinkServer User Guide

Statement 8

CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.

To install a power supply, do the following:

1. Press the tab 1 on the bezel that covers the bay of the power supply and insert a finger into the hole 2
in the middle of the bezel. Then, pull the bezel out to remove it.

Figure 53. Removing the bay bezel for the power supply

Chapter 5. Installing, removing, or replacing hardware 61

 2. Slide the power supply into the chassis until it snaps into position.

Figure 54. Installing the power supply

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Removing or installing the system fans

This section provides instructions on how to remove or install the system fans.

Removing the system fans

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the system fans.

CAUTION:
Hazardous moving parts. Keep fingers and other body parts away.

To remove the system fans, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See Removing the server cover.
3. Remove the microprocessor fan duct. See Removing the microprocessor fan duct.
4. Remove the riser card assembly. See “Removing the riser card assembly” on page 36.
5. Disconnect the system fan cables from the system board. See Locating other connectors on the
system board.

62 ThinkServer User Guide

 6. For each system fan, press it downward while holding the buckle 1 . Then, carefully lift the system
fan straight up to remove it out of the chassis 2 .

Note: Mind the system fan cables. Remove the cables from any clip before removing the system fans.

Figure 55. Removing the system fans

7. If you are instructed to return the system fans, follow all packaging instructions and use any packaging
materials that are supplied to you for shipping.
8. To install new system fans, see Installing the system fans.

Installing the system fans

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install the system fans.

CAUTION:
Hazardous moving parts. Keep fingers and other body parts away.

Chapter 5. Installing, removing, or replacing hardware 63

To install the system fans, do the following:
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See Removing the server cover.
3. Remove the microprocessor fan duct. See Removing the microprocessor fan duct.
4. Remove the riser card assembly. See “Removing the riser card assembly” on page 36.
5. For each system fan, slide it into the chassis from the top until it snaps into position.
6. Connect the system fan cables to the system board. For system fan connectors on the system board,
see Locating other connectors on the system board.

Figure 56. Installing the system fans

7. Secure the system fan cables to their corresponding clips.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Removing or installing the heat sink

This section provides instructions on how to remove or install the heat sink.

Removing the heat sink

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the heat sink.

64 ThinkServer User Guide

CAUTION:

The heat sink might be very hot. Turn off the server and wait three to five minutes to let the server
cool before removing the server cover.

To remove the heat sink, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Remove the microprocessor fan duct. See Removing the microprocessor fan duct.
4. Loosen the four screws that secure the heat sink and then carefully lift the heat sink out of the chassis.

Figure 57. Removing the heat sink

1 - 4 Screws

5 Air flow

6 The front of the chassis

5. If you are instructed to return the heat sink, follow all packaging instructions and use any packaging
materials that are supplied to you for shipping.
6. To install the heat sink, see Installing the heat sink.

Chapter 5. Installing, removing, or replacing hardware 65

Installing the heat sink
Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to install the heat sink.

CAUTION:

The heat sink might be very hot. Turn off the server and wait three to five minutes to let the server
cool before removing the server cover.

To install the heat sink, do the following:

Note: Make sure that you have already connected the front fans to the system board before you install
the heat sink.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.

66 ThinkServer User Guide

 3. Notice the orientation of the heat sink air flow and the V-shaped cooling pipe. The V-shaped cooling
pipe should always face the power supply assembly. Then, align the retaining screws on the heat sink
with the corresponding holes in the system board. Install the four screws following the numerical
sequence as shown below ( 1 to 4 ) to secure the heat sink on the system board.

Figure 58. Installing the heat sink

1 - 4 Screws

5 Air flow

6 The front of the chassis

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Removing or installing the microprocessor

This section provides instructions on how to remove or install the microprocessor.

Removing the microprocessor

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

This section provides instructions on how to remove the microprocessor.

Chapter 5. Installing, removing, or replacing hardware 67

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes
to let the server cool before removing the server cover.

To remove the microprocessor, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Remove the microprocessor fan duct. See Removing the microprocessor fan duct.
4. Remove the heat sink. See “Removing the heat sink” on page 64.
5. Lift the small handle and open the retainer to access the microprocessor. Then, carefully lift the
microprocessor straight up and out of the socket, and place it on a static-protective surface.

Note: Touch only the edges of the microprocessor.

Figure 59. Removing the microprocessor

6. If you are instructed to return the microprocessor, follow all packaging instructions and use any
packaging materials that are supplied to you for shipping.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the removal procedure, go to “Completing the parts replacement” on page 71.

Installing the microprocessor

Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”
on page iii and “Guidelines” on page 19.

68 ThinkServer User Guide

This section provides instructions on how to install the microprocessor.

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes
to let the server cool before removing the server cover.

For optimal performance, follow these microprocessor installation rules:

1. When two microprocessors are installed, both must have the same core voltage and core speed.
2. When only one microprocessor is installed, it must be in the socket labeled CPU0. The other socket
must be kept empty.
3. Always install the microprocessor first into the CPU0 socket, and then install another microprocessor
into the CPU1 socket if you want to install two microprocessors.

To install the microprocessor, do the following:

1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all
power cords from electrical outlets and disconnect all cables that are connected to the server.
2. Remove the server cover. See “Removing the server cover” on page 21.
3. Remove the microprocessor fan duct. See Removing the microprocessor fan duct.
4. Remove the heat sink. See Removing the heat sink.
5. Press down and push the small handle outward on the microprocessor socket to lift the handle to
the open position.

Figure 60. Lifting the handle

6. Gently press the retainer of the microprocessor socket to open it.

Figure 61. Opening the retainer

Chapter 5. Installing, removing, or replacing hardware 69

 7. Remove the protective cover from the microprocessor socket. To avoid damaging the pins in the
microprocessor socket, do not touch the pins while removing the cover.

Figure 62. Removing the microprocessor socket cover

8. Remove the new microprocessor from the protective cover that protects the gold contacts on the
bottom of the new microprocessor.

Figure 63. Removing the new microprocessor from the protective cover

70 ThinkServer User Guide

 9. Hold the new microprocessor by the edges and align the notches 1 on it with the tabs 2 in the
microprocessor socket. Then, install the microprocessor into the socket.

Figure 64. Installing the microprocessor

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation, go to “Completing the parts replacement” on page 71.

Completing the parts replacement

This section provides instructions to help you complete the parts replacement and turn on your server.

To complete the parts replacement, you must reinstall the server cover, reconnect all the cables and, for
some devices, run the Setup Utility program to do further setup.

Installing the server cover

This section provides instructions on how to install the server cover.

Attention: For proper cooling and airflow, install the server cover before turning on the server. Operating
the server for extended periods of time (more than 30 minutes) with the cover removed might damage
server components.

To install the server cover, do the following:

1. Make sure that all cables, add-on cards, and other components are installed and seated correctly and
that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are
correctly routed.
2. Position the server cover on the chassis so that the rail guides on the bottom of the server cover engage
the rails. Then, slide the server cover to the front of the server until it snaps into position and is closed.
Then, tighten the thumbscrew to secure the server cover.

Note: Although the server cover is secured by a thumbscrew, for safety consideration, be sure to use a
tool, for example a screw driver, to tighten the thumbscrew and always make sure that the thumbscrew
is securely installed. Also, do not over-tighten the thumbscrew.

Connecting the cables

Attention: To prevent damage to equipment, connect the power cords last.

Chapter 5. Installing, removing, or replacing hardware 71

If the server cables and connector panel have color-coded connectors, match the color of the cable end with
the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable
end with a red connector, and so on. See “Rear view” on page 11 for an illustration of the I/O connectors on
the rear of the server.

Turning on the server

When the server is connected to an ac power source but is not turned on, the operating system does not
run, and all core logic except for the service processor (the integrated management module) is shut down;
however, the server can respond to requests to the service processor, such as a remote request to turn on
the server. The power-on LED flashes to indicate that the server is connected to an ac power source but
is not turned on.

Approximately five seconds after the server is connected to ac power, one or more fans might start running
to provide cooling while the server is connected to power and the power-on button LED flashes quickly.
Approximately one to three minutes after the server is connected to ac power, the power-control button
becomes active (the power-on LED flashes slowly), and one or more fans might start running to provide
cooling while the server is connected to power. Then, you can turn on the server by pressing the power
button on the front control panel. See “Front control panel” on page 12.

Updating the server configuration

When you turn on the server for the first time after you add or remove a device, you might receive a
message saying that the configuration has been changed. The Setup Utility program starts automatically
so that you can save the new configuration settings. For more information, see Chapter 6 “Configuring
the server” on page 75.

Some optional devices have device drivers that you must install. For information about installing device
drivers, see the documentation that comes with each device.

The server comes with at least one microprocessor. If more than one microprocessor is installed, the server
can operate as a symmetric multiprocessing (SMP) server. You might have to upgrade the operating system
to support SMP. For more information, see the operating-system documentation.

If the server has an optional RAID controller and you have installed or removed a hard disk drive, see the
documentation that comes with the RAID controller for information about reconfiguring the disk arrays.

Turning off the server

When you turn off the server and leave it connected to ac power, the server can respond to requests to
the service processor, such as a remote request to turn on the server. While the server remains connected
to ac power, one or more fans might continue to run. To remove all power from the server, you must
disconnect it from the power source.

Some operating systems require an orderly shutdown before you turn off the server. See your
operating-system documentation for information about shutting down the operating system.

72 ThinkServer User Guide

Statement 5

CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.

The server can be turned off in any of the following ways:

• You can turn off the server from the operating system, if your operating system supports this feature. After
an orderly shutdown of the operating system, the server will turn off automatically.
• You can press the power button to start an orderly shutdown of the operating system and turn off the
server, if your operating system supports this feature.
• If the operating system stops functioning, you can press and hold the power button for more than four
seconds to turn off the server.
• The server can be turned off by the Shutdown on LAN feature.
• The integrated management module (IMM) can turn off the server as an automatic response to a critical
system failure.

Connecting external devices

If you install a supported optional adapter, you can attach external devices to the server.

To attach an external device, do the following:

Note: If you are attaching an external device, see the documentation that comes with the device for
information about cabling.
1. Read and understand the Safety Information on the documentation DVD that comes with your product,
and “Guidelines” on page 19. To obtain a copy of the publications, go to:
http://www.lenovo.com/support
2. Turn off the server and all attached devices.
3. Follow the instructions that come with the device to prepare it for installation and to connect it to
the server.

Chapter 5. Installing, removing, or replacing hardware 73

74 ThinkServer User Guide
Chapter 6. Configuring the server
Lenovo provides the following programs for you to configure your server:
• Setup Utility program: The Setup Utility program is part of the server firmware. You can use the Setup
Utility program to view your server configuration, change the startup device sequence, set the date
and time, and set passwords. For information about using this program, see “Using the Setup Utility
program” on page 75.
• Ethernet controller configuration: For information about configuring the Ethernet controller, see
“Configuring the Gigabit Ethernet controller” on page 91.
• LSI onboard SAS controller Configuration Utility program: Use the LSI onboard SAS controller
Configuration Utility program to configure the onboard 1068E SAS RAID controller with RAID capabilities
and the devices that are attached to it. For information about using this program, see “Onboard 1068E
SAS RAID controller Configuration Utility program” on page 87.
• Add-on SAS RAID controller Configuration Utility program: Use the add-on SAS RAID controller
Configuration Utility program to configure the supported RAID controller with RAID capabilities and
the devices that are attached to it. For information about using this program, see the MegaRAID SAS
Software User Guide on the documentation DVD that came with you server.

The following table lists the different server configurations and the applications that are available for
configuring and managing RAID arrays.

Table 9. Server configurations and applications for configuring and managing RAID arrays
RAID array configuration (before RAID array management (after
Server configuration operating system is installed) operating system is installed)
Onboard 1068E SAS RAID controller LSI IR-RAID Utility (press Ctrl+C to MegaRAID Storage Manager (MSM)
start)
ThinkServer 8708ELP SAS RAID LSI MegaRAID WebBIOS MegaRAID Storage Manager (MSM)
Adapter Configuration Utility (press Ctrl+H to
start)
ThinkServer 8708EM2 SAS RAID LSI MegaRAID WebBIOS MegaRAID Storage Manager (MSM)
Adapter Configuration Utility (press Ctrl+H to
start)
ThinkServer RAID 700 Adapter LSI MegaRAID WebBIOS MegaRAID Storage Manager (MSM)
Configuration Utility (press Ctrl+H to
start)

Using the Setup Utility program

Use the Setup Utility program to perform the following tasks:
• View configuration information
• View and change assignments for devices and I/O ports
• Set the date and time
• Set the startup characteristics of the server and the order of startup devices
• Set and change settings for advanced hardware features
• View, set, and change settings for power-management features
• View and clear error logs

© Copyright Lenovo 2010, 2012 75

• Resolve configuration conflicts

Starting the Setup Utility program

To start the Setup Utility program, do the following:
1. Approximately three minutes after the server is connected to a working electrical outlet, the power
button becomes active. Turn on the server and the POST runs automatically. You will then see the logo
screen. The POST is a set of tests and procedures that are performed each time you turn on your server.
2. Press Del as soon as you see the logo screen. The Setup Utility program opens. If you have set an
administrator password, you must type the administrator password to access the full Setup Utility
program menu. If you do not type the correct administrator password, a limited Setup Utility program
menu is available.

Note: You can also press TAB as soon as you see the logo screen to review the POST process and
information.
3. The Setup Utility program menu lists various items about the system configuration settings. Select the
settings to view or change.

When working with the Setup Utility program, you must use the keyboard. The keys used to perform various
tasks are displayed at the bottom of each screen.

Note: Use the default setting for any item you are not familiar with. Do not change the value of unfamiliar
items or items that are not mentioned in this manual to avoid any unexpected problems. If you cannot turn
on the server because of incorrect BIOS settings, refer to Table 6 “Jumper settings” on page 17 and use the
jumpers to clear CMOS and recover to the factory default settings.

Introduction of the BIOS items

The following tables list all the main menus and items in the Setup Utility program. Some items might vary
because of the BIOS updates.

Notes:
1. Use the default setting for any item you are not familiar with. Do not change the value of unfamiliar
items or items that are not mentioned in this manual to avoid any unexpected problems. If you cannot
turn on the server because of incorrect BIOS settings, use the jumpers on the system board to clear
CMOS and recover to the factory default settings.
2. After updating the BIOS, all the BIOS settings become the default settings of the updated BIOS version.
You need to check and reconfigure the BIOS settings for your specific needs.

Table 10. The Setup Utility program main menu

Item Description
Main Set the basic BIOS parameters.
Advanced Set the advanced BIOS parameters.
PCIPnP Set the PCI parameters.
Boot Set the boot parameters.
Security Set the security parameters.
Chipset Set the chipset.
Exit Exit the Setup Utility program.

76 ThinkServer User Guide

Table 11. Items under the Main menu
Item Option Description
AMIBIOS View the BIOS version and creation
date information.
Processor View microprocessor information.
System Memory View memory capacity information.
System Time HH:MM:SS Set system time.
System Date MM/DD/YYYY Set system date.

Table 12. Items under the Advanced menu

Item Description
CPU Configuration Enter the submenu to see all the options. See Table 13
“Submenus under the CPU Configuration” on page 77.
Mass Storage Controller Configuration Enter the submenu to see all the options. See Table
14 “Submenus under the Mass Storage Controller
Configuration” on page 79.
SuperIO Configuration Enter the submenu to see all the options. See Table 15
“Submenus under the SuperIO Configuration” on page
79.
USB Configuration Enter the submenu to see all the options. See Table 16
“Submenus under the USB Configuration” on page 79.
Hardware Health Configuration Enter the submenu to see all the options. See Table 17
“Submenus under the Hardware Health Configuration”
on page 80.
IPMI 2.0 Configuration Enter the submenu to see all the options. See Table 18
“Submenus under the IPMI 2.0 Configuration” on page
80.
Intel VT-d Configuration Enter the submenu to see all the options. See Table 19
“Submenu under the Intel VT-d Configuration” on page
81.
Remote Access Configuration Enter the submenu to see all the options. See Table 20
“Submenus under the Remote Access Configuration”
on page 81
System Information View the system information, including the machine type
and model, serial number, asset tag, and UUID.
Note: Do not change any unfamiliar item value under the Advanced menu.

Table 13. Submenus under the CPU Configuration

Item Option Description
C1E Support Disabled / [Enabled] Enable or disable the C1E function
of the microprocessor. This setting
might impact system performance.
Hardware Prefetcher Disabled / [Enabled] Enable or disable the prefetch
function of the microprocessor.
This setting might impact system
performance.

Chapter 6. Configuring the server 77

Table 13. Submenus under the CPU Configuration (continued)
Item Option Description
Adjacent Cache Line Prefetch Disabled / [Enabled] Enable or disable the adjacent cache
line prefetch. This setting might
impact system performance.
MPS and ACPI MADT ordering Legacy ordering / [Modern ordering] Select the MPS and ACPI MADT
ordering method.
Intel® Virtualization Tech Disabled / [Enabled] Enable or disable the Intel
Virtualization Tech. This technology
can provide additional capacity for
hardware computing. If you set this
feature to Enabled, you have to turn
off the server and disconnect the
power cord from electrical outlet, and
then reconnect the power cord and
turn on the server to make this feature
take effect.
Execute-Disable Bit Capability Disabled / [Enabled] Enabling the Execute-Disable Bit
Capability can prevent the executive
code of some malicious software
from using the data page.
Intel® HT Technology [Enabled] / Disabled Enable or disable the hyper-thread
technology. (Whether your server
supports this feature or not is
depending on the type of the installed
microprocessor.)
Active Processor Cores [All] / 1 / 2 Enable or disable the multi-core
processing function.
Intel® SpeedStep™ tech Disabled / [Enabled] Enable or disable the SpeedStep
technology.
Intel® TurboMode tech Disabled / [Enabled] Enable or disable the Turbo Mode
technology.
Intel® C-STATE tech Disabled / [Enabled] Enable or disable the C-STATE
technology.
C3 State Disabled / [ACPI C2] / ACPI C3 Set the microprocessor C3 state
mode.
C6 State Disabled / [Enabled] Enable or disable the C6 state of the
microprocessor.
C State package limit setting [Auto] / C1 / C3 / C6 / C7 Set the C state package limit.
C1 Auto Demotion Disabled / [Enabled] Enable or disable the C1 State
Demotion of the microprocessor.
C3 Auto Demotion Disabled / [Enabled] Enable or disable the C3 State
Demotion of the microprocessor.
ACPI T State Disabled / [Enabled] Enable or disable the microprocessor
throttling in ACPI.
Notes:
1. The settings in [ ] are the default settings in the Setup Utility program.
2. The above options might vary depending on the type of the installed microprocessor.

78 ThinkServer User Guide

Table 14. Submenus under the Mass Storage Controller Configuration
Item Option Description
SATA Configuration Disabled / [Enabled] Enable or disable the integrated SATA
controller.
Configure SATA as [IDE] / RAID To select the hard disk drive mode.
If this option is set to IDE, all the
SATA connectors will be configured
as stand-alone SATA connectors.
Notes:
1. The settings in [ ] are the default settings in the Setup Utility program.
2. The SATA Configuration item might not apply because your server came with an integrated SAS controller.

Table 15. Submenus under the SuperIO Configuration

Item Option Description
Serial Port1 Address Disabled; [3F8/IRQ4]; 3E8/IRQ4; Select the I/O base address and
2E8/IRQ3 interrupt for serial port 1.
Serial Port2 Address Disabled; [2F8/IRQ3]; 3E8/IRQ4; Select the I/O base address and
2E8/IRQ3 interrupt for serial port 2.
Note: The settings in [ ] are the default settings in the Setup Utility program.

Table 16. Submenus under the USB Configuration

Item Option Description
Legacy USB Support Disabled / [Enabled] / Auto Enable or disable the support on
legacy USB devices.
USB 2.0 Controller Mode FullSpeed / [HiSpeed] Select the USB speed.
Hotplug USB FDD Support Disabled / Enabled / [Auto] Enable or disable the support on the
hot-swap USB diskette drive.
Note: The settings in [ ] are the default settings in the Setup Utility program.
For external USB devices, the USB Mass Storage Device Configuration submenu is as below:
Emulation Type [Auto] / Floppy / Forced FDD / Hard Select the type of the USB device.
Disk / CDROM

Chapter 6. Configuring the server 79

Table 17. Submenus under the Hardware Health Configuration
Item Option Description
Items and options with BMC configuration:
Auto Fan Control Disabled / [Enabled] If this option is set to Disabled, the
fan runs at the full speed; if this option
is set to Enabled, the fan speed is
controlled by the system temperature.
PWM Minimal Duty Cycle [60% Duty Cycle] / 45% Duty Cycle Select the PWM Minimal Duty Cycle
/ 30% Duty Cycle for the fan: 60%-100%, 45%-100%,
or 30%-100%.
Sensor Data Register Monitoring Read Only The sensor data in this option is for
read only. The detected data includes
the temperature, voltage and fan
speed.
Items and options without BMC configuration:
H/W Health Function Disabled / [Enabled] Enable or disable the hardware
monitor function.
Auto FAN Control Disabled / [Enabled] If this option is set to Disabled, the
fan runs at the full speed; if this option
is set to Enabled, the fan speed is
controlled by the system temperature.
PWM Minimal Duty Cycle [60% Duty Cycle] / 45% Duty Cycle Select the PWM Minimal Duty Cycle
/ 30% Duty Cycle for the fan: 60%-100%, 45%-100%,
or 30%-100%.
Fan Failure LED Indication Disabled / [Enabled] Enable or disable the fan alarm
function. If this option is set to
Enabled, a message about fan failure
will be displayed on the POST screen
when the rotational speed of each fan
is less than 800 rpm.
Hardware Health Event Monitoring Read Only The sensor data in this option is for
read only. The detected data includes
the temperature and system fan
rotational speed.
Note: The settings in [ ] are the default settings in the Setup Utility program.

Table 18. Submenus under the IPMI 2.0 Configuration

Item Sub-item Option Description
View BMC System Event View the system event log.
Log
Clear BMC System Event Delete the system event
Log log.
Set LAN Configuration Set the IP address source,
IP address, subnet mask,
and gateway address.
Set PEF Configuration PEF SUPPORT Disabled / [Enabled] Enable or disable the PEF
support.

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Table 18. Submenus under the IPMI 2.0 Configuration (continued)
Item Sub-item Option Description
BMC Watch Dog Timer [Disabled] / Reset System / Disable or enable the OS
Action Power Down / Power Cycle based dongle. If enabled,
whenever any problems
arising from the operation
system, such as the
system halted, the system
management feature will
take actions of Reset
System, Power Down, or
Power Cycle at the prompt
of the dongle Timer.
BMC Alert LED and Beep [Off] / On Turn on or turn off the BMC
alert LED and beep.
FW key [0000000]
Note: The settings in [ ] are the default settings in the Setup Utility program.

Table 19. Submenu under the Intel VT-d Configuration

Item Option Description
Intel VT-d Disabled / [Enabled] Enable or disable the virtualization
technology for I/O devices.
Note: The settings in [ ] are the default settings in the Setup Utility program.

Table 20. Submenus under the Remote Access Configuration

Item Option Description
Remote Access [Disabled] / Enabled Enable or disable the serial port
remote access.
Note: The settings in [ ] are the default settings in the Setup Utility program.

Table 21. Items under the PCIPnP menu

Item Option Description
Clear NVRAM [No] / Yes If this option is set to Yes, that means
to clear the NVRAM information when
the system starts up.
Boots Graphic Adapter Priority [Auto] / Onboard VGA If this option is set to Auto, the
external graphics card will be enabled
firstly. If no external graphics card,
the integrated graphics controller is
automatically enabled. If this option
is set to Onboard VGA, only the
integrated graphics card is enabled.
LAN1 [Auto] / Enabled / Disabled The Auto option means to
automatically enable the integrated
Ethernet controller 1. The Enabled
option means to enable the integrated
Ethernet controller 1. The Disabled
option means to disable the integrated
Ethernet controller 1.

Chapter 6. Configuring the server 81

Table 21. Items under the PCIPnP menu (continued)
Item Option Description
LAN1 OP-ROM [Enabled] / Disabled Enable or disable the wake-up from
LAN 1.
LAN2 [Auto] / Enabled / Disabled The Auto option means to
automatically enable the integrated
Ethernet controller 2. The Enabled
option means to enable the integrated
Ethernet controller 2. The Disabled
option means to disable the integrated
Ethernet controller 2.
LAN2 OP-ROM [Enabled] / Disabled Enable or disable the wake-up from
LAN 2.
Note: The settings in [ ] are the default settings in the Setup Utility program.

Table 22. Items under the Boot menu

Item Sub-item Option Description
Boot Settings Configuration Quick Boot [Disabled] / Enabled Enable or disable the quick
boot feature.
Quiet Boot [Enabled] / Disabled Enable or disable the
feature to show OEM Logo
during the POST.
AddOn ROM Display Mode [Force BIOS] / Keep Current Set the AddOn ROM
Display Mode.
Bootup Num-Lock [Off] / On Set the Num-Lock LED
state.
Boot Device Priority 1st Boot Device Boot device names Set the startup device
sequence (support at most
2nd Boot Device Boot device names
five startup devices).
Hard Disk Drives 1st Drive2nd Drive... Based on the installed hard
disk drives.
CD/DVD Drives 1st Drive... Based on the installed
optical drives.
Note: The settings in [ ] are the default settings in the Setup Utility program.

Table 23. Items under the Security menu

Item Description
Change Supervisor Password Set or change the supervisor password. The password
can be any combination of up to 6 (1 to 6) alphabetic and
numeric characters.
Change User Password Set or change the user password. The password can
be any combination of up to 6 (1 to 6) alphabetic and
numeric characters.
Note: The settings in [ ] are the default settings in the Setup Utility program.

82 ThinkServer User Guide

Table 24. Items under the Chipset menu
Item Sub-item Option Description
CPU Bridge Configuration QPI Frequency [Auto] / 4.800GT / 5.866GT Standard transferring rate
/ 6.400GT of the QPI bus.
QPI L0s and L1 Disabled / [Enabled] Enable or disable the QPI
L0s and L1.
Memory Frequency [Auto] / Force DDR-800 / Set the frequency of the
Force DDR-1066 / Force memory module. Make
DDR-1333 sure that the mandatory
memory frequency setting
is less than the maximum
frequency that the memory
module can support.
Memory Mode [Independent] / Channel Set the memory channel
Mirroring / Lockstep mode to improve reliability
or efficiency.
South Bridge Configuration Restore on AC Power Loss Power Off / Power On / If the power is recovered
[Last State] after outage, the system
will be at the state that you
set under Restore on AC
Power Loss.
Note: The settings in [ ] are the default settings in the Setup Utility program.

Exiting the Setup Utility program

After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu.
You might have to press Esc several times. Then, you can do one of the following:
• If you want to save the new settings and exit the Setup Utility program, press F10. Otherwise, your
changes will not be saved.
• If you do not want to save the new settings, select Exit ➙ Discard Changes and Exit.
• If you want to return to the default settings, press F9 or select Exit ➙ Load Optimal Defaults.

Using passwords
By using the Setup Utility program, you can set a password to prevent unauthorized access to your server
and data. The following options are available to help you set a supervisor password or a user password:
• Change Supervisor Password
• Change User Password

You do not have to set a password to use your server. However, using a password improves computing
security. If you decide to set a password, read the following sections.

Password considerations
A password can be any combination of up to 6 (1 to 6) alphabetic and numeric characters. For security
reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong
password, use the following guidelines:

Note: The Setup Utility program passwords are not case sensitive.
• Have six characters in length
• Contain at least one alphabetic character and one numeric character
• Not be your name or your user name

Chapter 6. Configuring the server 83

• Not be a common word or a common name
• Be significantly different from your previous passwords

Setting, changing, or deleting a password

This section provides instructions on how to set, change, or delete a password.

To set, change, or delete a password, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 76.
2. From the Setup Utility program main menu, select Security ➙ Change Supervisor Password or
Change User Password.
3. Follow the instructions on the screen to set, change, or delete a password.

Note: A password can be any combination of up to 6 (1 to 6) alphabetic and numeric characters. For
more information, see “Password considerations” on page 83.

RAID controllers
The following table lists the various utilities available to configure RAID controllers before an operating
system is installed.

Table 25. RAID utilities

RAID utilities Description Location Where to find more information
EasyStartup • For use with all ThinkServer “Using the ThinkServer
factory-supported RAID EasyStartup DVD EasyStartup program” on
controllers page 85
• Automatically detects
hardware and lists
all supported RAID
configurations
• Configures one disk array
per controller using all drives
currently attached to the
controller
• Created a RAID response file
that can be used to configure
RAID controllers on similarly
configured Lenovo servers.
LSI IR-RAID Utility Onboard 1068E SAS RAID Press Ctrl+C to start “Onboard 1068E SAS RAID
controller controller Configuration Utility
program” on page 87
LSI MegaRAID ThinkServer 8708ELP SAS RAID Press Ctrl+H to start Refer to the MegaRAID SAS
WebBIOS adapter, ThinkServer 8708EM2 Software User Guide on the
Configuration Utility RAID Adapter, or ThinkServer documentation DVD that came
RAID 700 Adapter (9260-8i) with you server. And you can
find and install the MegaCLI
program and the MegaRAID
Storage Manager program in the
ThinkServer EasyStartup DVD
that came with your server. Insert
the DVD into the optical drive
and the files are in the \Tools And
Utilities directory.

84 ThinkServer User Guide

Using the ThinkServer EasyStartup program
The ThinkServer EasyStartup DVD simplifies the process of configuring your RAID controllers and installing
an operating system. The program works in conjunction with your Windows or Linux operating-system
installation disc to automate the process of installing the operating systems and associated device drivers.

If you did not receive an ThinkServer EasyStartup DVD with your server, you can download an image from
the Lenovo Support Web site at http://www.lenovo.com/support.

The EasyStartup program has the following features:

• Self-booting DVD
• Easy-to-use, language-selectable interface
• Integrated help system
• Automatic hardware detection
• RAID configuration utility
• Device drivers provided based on the server model and detected devices
• Selectable partition size and file system
• Support for multiple operating systems
• Installs the operating system and device drivers in an unattended mode to save time
• Creates a reuseable response file that can be used with similarly configured Lenovo servers to make
future installations even faster.

Before you use the EasyStartup DVD

Functionality and supported operating systems can vary with different versions of the EasyStartup program.
To learn more about the version you have, do the following:
1. Insert the ThinkServer EasyStartup DVD and restart the server.
2. Advance to the Home screen.
3. Click Compatability notes. The compatability notes feature provides detailed information about the
RAID controllers, operating systems, and server configurations supported by that version of the
EasyStartup program.
4. Click User Guide. The User Guide provides an overview of the various functions provided by that
version of the EasyStartup program.

Before using the EasyStartup program to install an operating system, make sure any external storage
devices and fiber channels are configured correctly.

Setup and configuration

When you start the ThinkServer EasyStartup DVD, you will be prompted for the following:
• Select the language in which you want to view the program.
• Select the language of the keyboard you will be using with the program.

Note: The following language keyboards are supported: English, French, German, Spanish, Japanese,
Turkish, Italian, and Dutch. Your ThinkServer EasyStartup DVD might be English only. In this case, the
keyboard layout should be English.

Chapter 6. Configuring the server 85

You will then see one or more reminders about configuring storage devices, and then you will be presented
with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in
order to continue.

After agreeing to the license agreement, you will be given the following choices:
• Continue to the main program interface
• Use a shortcut to install an operating system based a response file that you previously created using the
EasyStartup program
• Use a shortcut to configure RAID controllers based on a RAID response file that you previously created
using the EasyStartup program

If you continue to the main program interface, you will have the following selectable options:
• Compatibility notes: This selection provides information about the RAID controllers, operating systems,
and server configurations supported by that version of the EasyStartup program.
• User Guide: This selection provides information about the features provided by that version of the
EasyStartup program.
• Hardware list: This selection displays a list of hardware devices detected by the EasyStartup program.
• Configure RAID: This selection enables you to view the current RAID configuration for each installed
RAID controller and make changes if needed.
• Install operating system: This selection displays a series of choices and prompts to collect information
required for installation, prepares the hard disk for installation, and then initiates the installation process
using the user-provided operating-system installation CD or DVD.
• About: This selection displays version information and legal notices.

Configuring RAID
The RAID configuration feature that is part of the EasyStartup program enables you to view and change RAID
settings for supported RAID controllers. Through this feature, you have the ability to configure each installed
controller. The program automatically detects the number of discs currently attached to the controller,
determines the possible RAID configurations that can be configured, and prompts you through the steps
to configure one or more disk arrays with or without hot-spare hard disk drives. As you configure each
controller you will be given the option to save the RAID configuration settings to a RAID response file, which
you can use on other similarly configured Lenovo servers. This method satisfies most users' needs.

Typical operating system installation

When you select Install operating system, you will be prompted for information required for the installation.
The prompts vary depending on the operating system selected. This section describes the tasks associated
with a typical Windows operating system installation. Each task must be completed in order before moving
to the next task.

Note: Ensure that your RAID controller is correctly configured before you select an operating system to install.
• Select operating system: This task enables you to select the operating system that you will be installing.
• Select disk: This task enables you to select the disk where you want to install the operating system.

Note: The disk that you select must be set as the boot disk in the Setup Utility program.
• Partitions options: This task enables you to choose whether you want to repartition the selected drive
or use an existing partition.
• Partition settings: This task enables you to choose the file system type and define the partition size.

86 ThinkServer User Guide

• Installation settings: This task prompts you for user and system settings, the operating system product
key, and the administrator password.
• Network settings: This task prompts you for domain and workgroup settings, Ethernet controller type, IP
address settings, DNS settings, and WINS address settings.
• Install applications: This task enables you to run custom commands or scripts at the end of the
installation process and install the ThinkServer EasyManage program to help you manage your servers.
• Install Windows components: This task enables you to install optional Windows components such
as IIS, ASP.NET, and SNMP.
• Confirm settings: This task enables you to review all of the information you provided.
• Save response file: This task gives you the option of saving the information on a diskette or USB device
as a response file for future installations on similarly configured Lenovo servers.
• Start installation: This task starts the actual installation process. First, the disk is prepared using the disk
and partition information you specified. Then you are prompted to insert the operating system disk, and
the operating system is installed using the information that you specified.

Onboard 1068E SAS RAID controller Configuration Utility program

This section provides some basic instructions on how to configure the onboard SAS RAID using the onboard
1068E SAS RAID controller Configuration Utility program.

Connecting mini-SAS cable

Your server comes with a 200 mm (7.87 inches) mini SAS cable with four SAS connectors and one SGPIO
connector. The SGPIO connector of the cable connects to the J51 connector on the system board; the four
SAS connectors of the cable connect to the four SAS connectors on the system board.

Figure 65. SAS connectors and J51 connector on the system board

Chapter 6. Configuring the server 87

 1 J51 (for connecting the SGPIO connector of the mini 3 SAS connectors (top: SAS 3; bottom: SAS 2)
SAS cable)
2 SAS connectors (top: SAS 1; bottom: SAS 0)

When connecting hard disk drives to the system board using the mini SAS cable, connect the mini SAS
connector 4 to the mini SAS connector on the backplane. Connect the four SAS connectors 6 , 7 , 8 , and
9 to the SAS connectors 0, 1, 2, and 3 on the system board. Then, connect the SGPIO connector 5 to
the J51 connector on the system board.

Notes:
• Remove any device that might prevent you from connecting the mini SAS cable to the system board.
• For the location of the mini-SAS signal cable connector on the backplane, refer to “Locating connectors
on the backplane” on page 18.

Figure 66. Mini SAS cable with four SAS connectors and one SGPIO connector

Note: The number on the label for each of the four SAS signal cables indicates the sequence when you are
connecting the cables to the corresponding SAS connectors (0-3) on the system board.

SAS connector SAS signal cable label System board SAS connector
6 P1 SAS connector 0
7 P2 SAS connector 1
8 P3 SAS connector 2
9 P4 SAS connector 3

Starting the Configuration Utility program

During the POST, when the message “Press Ctrl-C to start LSI Logic configuration Utility...” is displayed, press
Ctrl+C to enter the Configuration Utility main menu. Press Enter and the Adapter List window is displayed. In
this window, you can view the controller list, view the hard disk drive information, and configure RAID.

When working with this program, you must use the keyboard. The keys used to perform various tasks are
displayed at the bottom of each screen.

Table 26. Items in the Adapter List window

Item Description
Adapter The SAS adapter(s) detected
PCI Bus The PCI bus number assigned to the adapter
Dev/Fnc The PCI device or function assigned to the adapter

88 ThinkServer User Guide

Table 26. Items in the Adapter List window (continued)
Item Description
FW Revision The current firmware version
Status Indicating whether the adapter on the boot list is enabled
or disabled
Boot Order Indicating the boot sequence. You can change the
sequence by pressing + or -.

You can press Alt+N to switch to the Global Properties window to set the properties of boot and interrupt.

Table 27. Items on the Global Properties window

Item Description
Pause When Boot Alert Displayed Indicating whether to stop the boot when the alert occurs
during the boot. The current property can be changed by
pressing + or -.
No: Select this option if you want to continue to boot
when the alert occurs.
Yes: Select this option if you want to pause the boot
when the alert occurs and then you can press any key
to continue.
Boot Information Display Mode Defining what will be displayed in the BIOS interface
during the boot. The current property can be changed by
pressing + or -.
Support Interrupt Indicating the supported interrupt mode. Hook interrupt,
the Default is the default value, which supports booting
from CD-ROM in floppy emulation mode.
Restore Defaults Restoring default settings

Accessing the Adapter Properties window

In the Adapter List window, select C1068E and press Enter. The Adapter Properties window for SAS1068E
opens.

Table 28. Items in the Adapter Properties window for SAS1068E

Item Description
Adapter The SAS adapter(s) detected
PCI Slot The PCI slot number assigned to the adapter
PCI Address (Bus/Dev) The PCI device or function assigned to the adapter
MPT Firmware Revision The current firmware version
SAS Address The current SAS address
Status Indicating whether the adapter on the boot list is enabled
or disabled
Boot Order Indicating the boot sequence

Chapter 6. Configuring the server 89

Table 28. Items in the Adapter Properties window for SAS1068E (continued)
Item Description
Boot Support Defining the software control mode of the adapter.
Enabled BIOS & OS: When this option is enabled, it
means that the adapter is controlled by both the BIOS
and the driver on the operating system.
Enabled BIOS Only: When this option is enabled, it
means that the adapter is controlled by only the BIOS,
instead of the driver on the operating system. This
option might not be supported by all the operating
systems, such as Windows operating systems.
Enabled OS Only: When this option is enabled, it
means that the adapter is controlled by only the
operating system.
Disabled: When this option is enabled, the adapter
is disabled.
RAID Properties Set the Host RAID. See “SAS RAID settings” on page 90.
SAS Topology Set the SAS hard disk drives. See “Accessing the SAS
Topology window” on page 91.
Advanced Adapter Properties Set the advanced properties of the adapter
Note: To make any of the settings take effect, you need to restart the server.

SAS RAID settings

In the Adapter Properties window, select RAID Properties and press Enter. The main window for SAS
RAID setup is displayed.

The following list describes the items in the main window for SAS RAID setup:
• Create IM Volume: Creating RAID 1 of two hard disk drives.
RAID 1 uses mirroring so that data written to one drive is simultaneously written to another drive. This is
good for small databases or other applications that require small capacity but complete data redundancy
if one drive fails. The data can be read from the two hard disk drives at the same time to improve the
speed of reading the hard disk drives. RAID 1 only supports even numbers of hard disk drives.
• Create IME Volume: Creating RAID 1E of at least three hard disk drives.
RAID 1E stores data on all hard disk drives through striped mirroring. RAID 1E supports odd numbers of
hard disk drives to form an array, while at least three hard disk drives are required.
• Create IS Volume: Creating RAID 0 of two to eight hard disk drives.
RAID 0 uses striping to provide high data throughput, especially for large files in an environment that does
not require fault tolerance. RAID 0 breaks up data into smaller segments. It can improve read and write
speed. However, since there is no data redundancy feature, all data will be lost if any drive fails.

Creating or deleting the RAID 1 array

This section uses RAID 1 as an example to guide you to create or delete SAS RAID using the LSI
Configuration Utility program.

Creating the RAID 1 array

This section provides instructions on how to create RAID 1 using the LSI Configuration Utility program.

To create RAID 1, do the following:

90 ThinkServer User Guide

 1. In the SAS RAID setup main window, select Create IM Volume and press Enter. The Create New
Array window opens.
2. Select No under the RAID Disk column for the first hard disk drive. Then, press the Space key.
3. When prompted, select M to set the first hard disk drive as the primary hard disk drive.

Note: If you want to set the first hard disk drive as the slave hard disk drive, select D.
4. Press M to go back to the Create New Array window. Select No under the RAID Disk column for the
second hard disk drive. Then, press the Space key and a warning message will be displayed. Press the
Space key to go back to the Create New Array window.
5. Press C to create the array and select Save changes then exit this menu when prompted to save
changes and exit.
6. After creating the array, you can select RAID Properties in the Adapter Properties window and press
Enter to access the SAS RAID configuration main window and view the array information.

Deleting the RAID 1 array

This section provides instructions on how to delete a RAID array (RAID 1) you have created using the LSI
Configuration Utility program.

To delete a RAID array (RAID 1), do the following:

1. Select RAID Properties in the Adapter Properties window and press Enter to access the SAS RAID
configuration main window and view the array information.
2. Select Manage Array in the View Array window. Then, the Manage Array window opens.
3. Select Delete Array in the Manage Array window and press Enter. When the message for confirmation
is displayed, press Y. The array is deleted.

Accessing the SAS Topology window

This section provides instructions on how to access the SAS Topology window.

To access the SAS Topology window, do the following:

1. Select SAS Topology in the Adapter Properties window and press Enter. The SAS Topology window
opens.
2. Select Direct Attached Devices in the SAS Topology window and press Enter to view the information.
3. Follow the instructions on the screen to perform other tasks. The keys used to perform various tasks are
displayed at the bottom of each screen.

Configuring the Gigabit Ethernet controller

The Ethernet controllers are integrated on the system board. They provides an interface for connecting
to a 10 Mbps, 100 Mbps, or 1 Gbps network and provides full-duplex (FDX) capability, which enables
simultaneous transmission and reception of data on the network. If the Ethernet ports in the server supports
auto-negotiation, the controllers detect the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T) and
duplex mode (full-duplex or half-duplex) of the network and automatically operates at that rate and mode.

You do not have to set any jumpers or configure the controllers. However, you must install a device driver to
enable the operating system to address the controllers.

Chapter 6. Configuring the server 91

Updating the firmware
The firmware in the server is periodically updated and is available for download on the Lenovo Support Web
site. Go to http://www.lenovo.com/support to check for the latest level of firmware, such as the BIOS
ROM file, BMC FW and RAID FW files.

When you replace a device in the server, you might have to either update the server with the latest version of
the firmware that is stored in memory on the device or restore the pre-existing firmware from a diskette or
CD image.
• The BIOS ROM file is stored in flash on the system board.
• The Ethernet firmware is stored in EEPROM on the Ethernet controller.
• The integrated SAS controller firmware is stored in the ROM of SAS controller on the system board.
• The SAS RAID card firmware is stored in ROM on the SAS RAID card.

The Ethernet firmware is downloadable at http://www.lenovo.com/support.

Using the EasyUpdate Firmware Updater program

ThinkServer EasyUpdate Firmware Updater is a software application that enables you to maintain your
system firmware up to date and helps you avoid unnecessary outages. Firmware Updater updates the server
system and adapter firmware.

To update your system, do the following:

1. Go to http://www.lenovo.com/support.
2. Click Download & Drivers ➙ ThinkServer and then follow the instructions on the Web page to
download the ISO image for the EasyUpdate Firmware Updater program.
3. Burn the ISO image to a disc.
4. Set the optical drive as the first boot device and insert the disc into the optical drive. The server will
proceed directly to the User Interface Application’s introductory screen.
5. Read the messages and instructions displayed on the introductory screen. Then, click Next to proceed
to the list of firmware updates available on the optical media.
6. Click Apply to begin the updates (click Cancel if you want to abort the updates and exit). All updates
will run to completion, with each updater’s native user interface kept visible to the user. When the User
Interface Application regains control, you will see the results screen.
Before distributing the firmware update to other servers, ensure that your server can restart successfully
without encountering hardware problems.

Installing the ThinkServer EasyManage program

To install the ThinkServer EasyManage Agent, you must already have a core server running the ThinkServer
EasyManage Core Server program. The ThinkServer EasyManage Agent must be installed from that core
server. Refer to the ThinkServer EasyManage Core Server documentation about Agent deployment for
instructions on the various ways to deploy the ThinkServer EasyManage Agent to your new server.

Also, the ThinkServer EasyStartup program provides an option to install the ThinkServer EasyManage Agent
as part of the operating system installation process.

92 ThinkServer User Guide

Chapter 7. Troubleshooting
This chapter describes the diagnostic tools that are available to help you solve problems that might occur in
the server.

If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix B
“Getting information, help, and service” on page 107 for more information.

Troubleshooting tables
Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you have just added new software or a new optional device and the server is not working, complete the
following steps before you use the troubleshooting tables:
1. Check the operator information panel.
2. Remove the software or device that you just added.
3. Reinstall the new software or new device.

DVD drive problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
The DVD drive is not 1. Make sure that:
recognized.
• The SATA channel to which the DVD drive is attached (primary or secondary)
is enabled in the Setup Utility program.
• All cables and jumpers are installed correctly.
• The signal cable and connector are not damaged and the connector pins
are not bent.
• The correct device driver is installed for the DVD drive.
2. Reseat the following components:
a. DVD drive
b. DVD drive cables
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DVD drive
b. DVD drive and cables
c. (Trained service technician only) System board
A DVD is not working correctly. 1. Clean the DVD.
2. Reseat the DVD drive.

© Copyright Lenovo 2010, 2012 93

 Symptom Action

3. Replace the DVD drive.

The DVD drive tray is not 1. Make sure that the server is turned on.
working. 2. Insert the end of a straightened paper clip into the manual tray-release opening.
3. Reseat the DVD drive.
4. Replace the DVD drive.

General problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
A cover lock is broken, an LED If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
is not working, or a similar trained service technician.
problem has occurred.

Hard disk drive problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
Not all drives are recognized by Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
the hard disk drive diagnostic drive diagnostic tests again. If the remaining drives are recognized, replace the
tests. drive that you removed with a new one.
The server stops responding Remove the hard disk drive that was being tested when the server stopped
during the hard disk drive responding, and run the diagnostic test again. If the hard disk drive diagnostic test
diagnostic test. runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
detected while the operating tests again.
system was being started.

Intermittent problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

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 Symptom Action
A problem occurs only 1. Make sure that:
occasionally and is difficult to • All cables and cords are connected securely to the rear of the server and
diagnose. attached devices.
• When the server is turned on, air is flowing from the fan grille. If there is
no airflow, the fan is not working. This can cause the server to overheat
and shut down.
2. Check the system-event log (see “Event logs” on page 103).
3. See “Solving undetermined problems” on page 102.

Keyboard, mouse, or pointing-device problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
All or some keys on the 1. Make sure that:
keyboard do not work. • The keyboard cable is securely connected.
• The server and the monitor are turned on.
2. The keyboard is compatible with the server. Refer to the Web site at
http://www.lenovo.com/thinkserver.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect
the keyboard from the hub and connect it directly to the server.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Keyboard
b. (Trained service technician only) System board
The mouse or pointing device 1. Make sure that:
does not work.
• The mouse or pointing device is compatible with the server. Refer to the Web
site at http://www.lenovo.com/thinkserver.
• The mouse or pointing-device cable is securely connected to the server.
• The mouse or pointing-device device drivers are installed correctly.
• The server and the monitor are turned on.
• The mouse is enabled in the Setup Utility program.
2. If you are using a USB mouse or pointing device and it is connected to a USB
hub, disconnect the mouse or pointing device from the hub and connect it
directly to the server.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Mouse or pointing device
b. (Trained service technician only) System board

Memory problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.

Chapter 7. Troubleshooting 95
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
The amount of system memory 1. Make sure that:
that is displayed is less than
• No error LEDs are lit on the operator information panel or on the DIMM.
the amount of installed physical
memory. • Memory mirroring does not account for the discrepancy.
• The memory modules are seated correctly.
• You have installed the correct type of memory.
• If you changed the memory, you updated the memory configuration in the
Setup Utility program.
• All banks of memory are enabled. The server might have automatically
disabled a memory bank when it detected a problem, or a memory bank
might have been manually disabled.
2. Check the POST event log for DIMM error messages:
• If a DIMM was disabled by a systems-management interrupt (SMI), replace
the DIMM.
• If a DIMM was disabled by the user or by POST, run the Setup Utility program
and enable the DIMM.
3. Make sure that there is no memory mismatch when the server is at the minimum
memory configuration.
4. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair
are matching.
5. Reseat the DIMMs.
6. Replace the DIMMs one at a time in the order and restart the server each time.
Multiple rows of DIMMs in a 1. Reseat the DIMMs; then, restart the server.
branch are identified as failing. 2. Replace the lowest-numbered DIMMs with identical known good DIMMs;
then, restart the server. Repeat as necessary. If the failures continue after all
identified pairs are replaced, contact a trained service technician for help.
3. Return the removed DIMMs, one pair at a time, to their original connectors,
restarting the server after each pair, until a pair fails. Replace each DIMM in
the failed pair with an identical known good DIMM, restarting the server after
you reinstall each DIMM. Replace the failed DIMM. Repeat these actions until
you have tested all removed DIMMs.
4. (Trained service technician only) Replace the system board.

Microprocessor problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

96 ThinkServer User Guide

 Symptom Action
The server emits a continuous 1. Make sure that the server supports all the microprocessors and that the
beep during the POST, microprocessors match in speed and cache size.
indicating that the startup 2. (Trained service technician only) Reseat microprocessor 1.
(boot) microprocessor is not
working correctly. 3. (Trained service technician only) If there is no indication of which microprocessor
has failed, isolate the error by testing with one microprocessor at a time.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. (Trained service technician only) Microprocessor 2
b. VRM 2
c. (Trained service technician only) System board
5. (Trained service technician only) If multiple error codes indicate a microprocessor
error, reverse the locations of two microprocessors to determine whether the
error is associated with a microprocessor or with a microprocessor socket.
• If the error is associated with a microprocessor, replace the microprocessor.
• If the error is associated with a VRM, replace the VRM.
• If the error is associated with a microprocessor socket, replace the system
board.

Monitor problems
Some monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation
that comes with the monitor for instructions for testing and adjusting the monitor.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
Testing the monitor 1. Make sure that the monitor cables are firmly connected.
2. Try using a different monitor on the server, or try using the monitor that is being
tested on a different server.
3. Run the diagnostic programs. If the monitor passes the diagnostic programs,
the problem might be a video device driver.
4. (Trained service technician only) Replace the system board.
The screen is blank. 1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it
as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.
2. Make sure that:
• The server is turned on. If there is no power to the server, see “Power
problems” on page 99.
• The monitor cables are connected correctly.
• The monitor is turned on and the brightness and contrast controls are
adjusted correctly.
• No POST errors are generated when the server is turned on.
3. Make sure that the correct server is controlling the monitor, if applicable.
4. See “Solving undetermined problems” on page 102.

Chapter 7. Troubleshooting 97
 Symptom Action
The monitor has screen 1. If the monitor self-tests show that the monitor is working correctly, consider
jitter, or the screen image is the location of the monitor. Magnetic fields around other devices (such as
wavy, unreadable, rolling, or transformers, appliances, fluorescent lights, and other monitors) can cause
distorted. screen jitter or wavy, unreadable, rolling, or distorted screen images. If this
happens, turn off the monitor.

Attention: Moving a color monitor while it is turned on might cause screen

discoloration.
Move the device and the monitor at least 305 mm (12 inches) apart, and turn on
the monitor.
To prevent diskette drive read/write errors, make sure that the distance between
the monitor and any external diskette drive is at least 76 mm (3 inches).
2. Reseat the monitor.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained service technician only) System board
Wrong characters appear on 1. If the wrong language is displayed, update the server firmware with the correct
the screen. language (see “Updating the firmware” on page 92).
2. Reseat the monitor.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained service technician only) System board

Optional-device problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
A Lenovo optional device that 1. Make sure that:
was just installed does not • The device is designed for the server. For a list of the supported options for
work. your server, go to http://www.lenovo.com/thinkserver. On the ThinkServer
systems page, click Products ➙ Options.
• You followed the installation instructions that came with the device and the
device is installed correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup Utility program.
Whenever memory or any other device is changed, you must update the
configuration.
2. Reseat the device that you just installed.

98 ThinkServer User Guide

 Symptom Action

3. Replace the device that you just installed.

A Lenovo optional device that 1. Make sure that all of the hardware and cable connections for the device are
used to work does not work secure.
now. 2. If the device comes with test instructions, use those instructions to test the
device.
3. If the failing device is an SCSI device, make sure that:
• The cables for all external SCSI devices are connected correctly.
• The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
• Any external SCSI device is turned on. You must turn on an external SCSI
device before you turn on the server.
4. Reseat the failing device.
5. Replace the failing device.

Power problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
The power-control button does 1. Make sure that the power-control button is working correctly:
not work (the server does not a. Disconnect the server power cords.
start).
Note: The power-control b. Reconnect the power cords.
button will not function until c. (Trained service technician only) Reseat the operator information panel
3 minutes after the server has cables, and then disconnect the server power cords. Reconnect the power
been connected to ac power. cords. If the server starts, reseat the operator information panel. If the
problem remains, replace the operator information panel.
2. Make sure that:
• The power cords are correctly connected to the server and to a working
electrical outlet.
• The type of memory that is installed is correct.
• The DIMM is fully seated.
• The LEDs on the power supply do not indicate a problem.
• The microprocessors are installed in the correct sequence.
3. Reseat the following components:
a. DIMMs
b. (Trained service technician only) Power switch connector
c. (Trained service technician only) Power backplane
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DIMMs
b. (Trained service technician only) Power switch connector
c. (Trained service technician only) Power backplane
d. (Trained service technician only) System board

Chapter 7. Troubleshooting 99
 Symptom Action

5. If you just installed an optional device, remove it, and restart the server. If
the server now starts, you might have installed more devices than the power
supply supports.
6. See “Solving undetermined problems” on page 102.
The server does not turn off. 1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, do the following:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power-control button for 5 seconds.
c. Restart the server.
d. If the server fails the POST and the power-control button does not work,
disconnect the power cord for 20 seconds; then, reconnect the power cord
and restart the server.
2. If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
The server unexpectedly shuts See “Solving undetermined problems” on page 102.
down, and the LEDs on the
operator information panel are
not lit.

Serial port problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
The number of serial ports that 1. Make sure that:
are identified by the operating • Each port is assigned a unique address in the Setup Utility program and
system is less than the number none of the serial ports is disabled.
of installed serial ports. • The serial port adapter (if one is present) is seated correctly.
2. Reseat the serial port adapter.
3. Replace the serial port adapter.
A serial device does not work. 1. Make sure that:
• The device is compatible with the server.
• The serial port is enabled and is assigned a unique address.
• The device is connected to the correct connector.
2. Reseat the following components:
a. Failing serial device
b. Serial cable
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Failing serial device
b. Serial cable
c. (Trained service technician only) System board

100 ThinkServer User Guide

Software problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
You suspect a software 1. To determine whether the problem is caused by the software, make sure that:
problem. • The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software.
If you have just installed an adapter or memory, the server might have a
memory-address conflict.
• The software is designed to operate on the server.
• Other software works on the server.
• The software works on another server.
2. If you receive any error messages while you use the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact the software vendor.

Universal Serial Bus (USB) port problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.

Symptom Action
A USB device does not work. 1. Make sure that:
• The correct USB device driver is installed.
• The operating system supports USB devices.
• A standard PS/2 keyboard or mouse is not connected to the server. If it is, a
USB keyboard or mouse will not work during the POST.
2. Make sure that the USB configuration optional devices are set correctly in the
Setup Utility program.
3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.

Solving power problems

Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the
power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of
an overcurrent condition. To diagnose a power problem, use the following general procedure:
1. Turn off the server and disconnect all ac power cords.
2. Check for loose cables in the power subsystem. Also check for short circuits, for example, if a loose
screw is causing a short circuit on a circuit board.

Chapter 7. Troubleshooting 101

 3. Remove the adapters and disconnect the cables and power cords to all internal and external devices
until the server is at the minimum configuration that is required for the server to start (see “Solving
undetermined problems” on page 102 for the minimum configuration).
4. Reconnect all ac power cords and turn on the server. If the server starts successfully, replace the
adapters and devices one at a time until the problem is isolated.

If the server does not start from the minimum configuration, replace the components in the minimum
configuration one at a time until the problem is isolated.

Solving Ethernet controller problems

The method that you use to test the Ethernet controller depends on which operating system you are using.
See the operating-system documentation for information about Ethernet controllers, and see the Ethernet
controller device-driver readme file.

Try the following procedures:

• Make sure that the correct device drivers, which come with the server, are installed and that they are at
the latest level.
• Make sure that the Ethernet cable is installed correctly.
– The cable must be securely attached at all connections. If the cable is attached but the problem
remains, try a different cable.
– If the Ethernet controller is set to operate at 100 Mbps, you must use Category 5 cabling.
– If you directly connect two servers (without a hub), or if you are not using a hub with X ports, use a
crossover cable. To determine whether a hub has an X port, check the port label. If the label contains
an X, the hub has an X port.
• Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated
Ethernet controller manually to match the speed and duplex mode of the hub.
• Check the Ethernet controller LEDs on the rear panel of the server. These LEDs indicate whether there
is a problem with the connector, cable, or hub.
– The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub. If the
LED is off, there might be a defective connector or cable or a problem with the hub.
– The Ethernet transmit/receive activity LED is lit when the Ethernet controller sends or receives data
over the Ethernet network. If the Ethernet transmit/receive activity LED is off, make sure that the hub
and network are operating and that the correct device drivers are installed.
• Check the LAN activity LEDs on the rear of the server. The LAN activity LED is lit when data is active on
the Ethernet network. If the LAN activity LED is off, make sure that the hub and network are operating
and that the correct device drivers are installed.
• Check for operating-system-specific causes of the problem.
• Make sure that the device drivers on the client and server are using the same protocol.

If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the
network administrator must investigate other possible causes of the error.

Solving undetermined problems

If the diagnostic tests did not diagnose the failure or if the server is inoperative, use the information in
this section.

If you suspect that a software problem is causing failures (continuous or intermittent), see “Software
problems” on page 101.

Damaged data in CMOS memory or damaged firmware can cause undetermined problems. To reset the
CMOS data, use the password switch 2 (SW4) to override the power-on password and clear the CMOS
memory; see “Locating parts on the system board” on page 16.

102 ThinkServer User Guide

Check the LEDs on all the power supplies. If the LEDs indicate that the power supplies are working
correctly, do the following:
1. Turn off the server.
2. Make sure that the server is cabled correctly.
3. Remove or disconnect the following devices, one at a time, until you find the failure. Turn on the server
and reconfigure it each time.
• Any external devices
• Surge-suppressor device (on the server)
• Modem, printer, mouse, and non-Lenovo devices
• Each adapter
• Hard disk drives
• Memory modules: the minimum configuration requirement is 1 GB DIMM per microprocessor (2 GB
in a two-microprocessor configuration)
The following minimum configuration is required for the server to start:
• One microprocessor
• One 1 GB DIMM
• One power supply
• Power cord
• ServeRAID SAS adapter
• System board assembly
4. Turn on the server. If the problem remains, suspect the following components in the following order:
a. Power supply
b. Power-supply cage
c. Memory
d. Microprocessor
e. System board

If the problem is solved when you remove an adapter from the server but the problem recurs when you
reinstall the same adapter, suspect the adapter; if the problem recurs when you replace the adapter with a
different one, suspect the system board or extender card.

If you suspect a networking problem and the server passes all the system tests, suspect a network cabling
problem that is external to the server.

Event logs
Error codes and messages are displayed in the following types of event logs:
• POST event log: This log contains the three most recent error codes and messages that were generated
during the POST.
• System-event log: This log contains all the POST and system management interrupt (SMI) events. You
can view the system-event log through the Setup Utility program and through the as the IPMI event
log.The system-event log is limited in size. When it is full, new entries will not overwrite existing entries;
therefore, you must periodically save and then clear the system-event log through the Setup Utility
program. When you are troubleshooting, you might have to save and then clear the system-event log to
make the most recent events available for analysis.

Chapter 7. Troubleshooting 103

 Messages are listed on the left side of the screen, and details about the selected message are displayed on
the right side of the screen. To move from one entry to the next, use the Up Arrow and Down Arrow keys.

Viewing event logs without restarting the server

If the server is not hung, methods are available for you to view one or more event logs without restarting
the server.

If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions of
the Linux operating system come with a current version of IPMItool.

The following table describes the methods that you can use to view the event logs, depending on the
condition of the server. The first two conditions generally do not require that you restart the server.

Table 29. Methods for viewing event logs

Condition Action
The server is not hung and is connected to a network. Use IPMItool to view the system-event log.
The server is not hung and is not connected to a network. Use IPMItool locally to view the system-event log.
The server is hung. You can restart the server and press Del to start the Setup
Utility program and view the system-event log.

System event log

The system-event log contains messages of three types:

Information Information messages do not require action; they record significant system-level events,
such as when the server is started.
Warning Warning messages do not require immediate action; they indicate possible problems, such as
when the recommended maximum ambient temperature is exceeded.
Error Error messages might require action; they indicate system errors, such as when a fan is
not detected.

Each message contains date and time information, and it indicates the source of the message (POST).

Diagnostic LEDs on the front control panel

Identifying the diagnostic LEDs on the front control panel is a very important method for diagnosing server
problems. See “Front control panel” on page 12 for detailed information.

Onboard debug digitron

The onboard debug digitron helps trained service technicians to identify server problems. When you turn on
the server, the onboard debug digitron will display debug code on the screen.

104 ThinkServer User Guide

Appendix A. RAID battery card assembly

Specifications
The following table provides specifications of the RAID battery card assembly.

Battery technology LiON

Battery operating temperature (ambient) 10 to 40°C (50 to 104°F) (ThinkServer 8708ELP SAS RAID
Controller Battery and ThinkServer 8708EM2 SAS RAID
Controller Batter)

10 to 55°C (50 to 131°F) (ThinkServer RAID 700 Adapter Battery)

Humidity (storage and operating) 20%-80% (non-condensing) (ThinkServer 8708ELP SAS
RAID Controller Battery and ThinkServer 8708EM2 SAS RAID
Controller Battery)

5%-90% (non-condensing) (ThinkServer RAID 700 Adapter

Battery)
Battery storage temperature For the ThinkServer 8708ELP SAS RAID Controller Battery and
ThinkServer 8708EM2 SAS RAID Controller Battery:
• < 30 days: 0 to 50°C (32 to 122°F)
• 30-90 days: 0 to 40°C (32 to 104°F)
• > 90 days: 0 to 30°C (32 to 86°F)

For the ThinkServer RAID 700 Adapter Battery:

• 0-90 days: -10 to 45°C (-50 to 113°F)
Battery voltage conditioning <3.7 V
Fast charge rate 500 mAh
Battery pack 1 cell
Mechanical 3.595 inches x 2.055 inches (ThinkServer 8708ELP SAS RAID
Controller Battery)
2.61 inches x 2.122 inches (ThinkServer 8708EM2 SAS RAID
Controller Battery)
6.6 inches x 2.536 inches (ThinkServer RAID 700 Adapter Battery)
Battery capacity 1350 mAh (ThinkServer 8708ELP SAS RAID Controller Battery)
700 mAh (ThinkServer 8708EM2 SAS RAID Controller Battery)
1590 mAh (ThinkServer RAID 700 Adapter Battery)
Charge circuitry card Yes
Battery charge time 4 hours
Auxiliary power Yes

Battery life and data retention time

This sections includes information about the battery life and data retention time.

It is recommended that you replace the battery pack on the battery card assembly once a year or after 500
recharging cycles, whichever comes first.

© Copyright Lenovo 2010, 2012 105

The data retention time for the battery card assembly is as follows:

BBU name Data retention time

ThinkServer 8708ELP SAS RAID Adapter Battery (iBBU05) • 72 hours for 256 Mbytes, using five 32 Mx16 double
data rate two dynamic random access memory
modules (DDR2 DRAMs) (low power)
• 72 hours for 256 Mbytes, using three 64 Mx16 DDR2
DRAMs (low power)
ThinkServer 8708EM2 SAS RAID Controller Battery 72 hours for 256 Mbytes, using three 64 Mx16 DDR2
(iBBU06) DRAMs (low power)
ThinkServer RAID 700 Adapter Battery (iBBU08) 72 hours for 512 Mbytes, using five 64 Mx16 DDR2
DRAMs (low power)

The data retention time varies according to the following:

• Capacity of the battery pack and the battery load
• Ambient temperature
• Age of the battery
• Numbers of discharge cycles the battery has been through
• DRAM (dynamic random access memory) size

106 ThinkServer User Guide

Appendix B. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo and where to go for additional information about Lenovo and Lenovo products.

Information resources
You can use the information in this topic to access useful resources relating to your needs when using
the product.

Using the documentation

Information about your Lenovo system and installed software, if any, or optional devices is available in
the documentation that comes with the product. The documentation can include printed documents,
online documents, readme files, and help files. Most of the documentation for your server is on the
documentation DVD provided with your server. Refer to the troubleshooting information in your server User
Guide for instructions on how to use the diagnostic programs and how to do basic troubleshooting. The
troubleshooting information or the diagnostic programs might tell you that you need additional or updated
device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the
latest technical information and download documentation or device drivers and updates. To access the
Lenovo Support Web site, go to:
http://www.lenovo.com/support

For more information about your server documentation, see “Server documentation” on page 1.

If you suspect a software problem, refer to the documentation, including readme files and online help, that
comes with the operating system or software program.

ThinkServer Web site

The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and
maintain your server. You also can do the following by visiting the ThinkServer Web site at:
http://www.lenovo.com/thinkserver
• Shop for servers as well as upgrades and accessories for your server.
• Purchase additional services and software.
• Purchase upgrades and extended hardware repair services.
• Access the Lenovo Limited Warranty (LLW).
• Access the online manuals for your products.
• Access troubleshooting and support information for your server model and other supported products.
• Download the latest device drivers and software updates for your server model.
• Find the service and support phone numbers for your country or region.
• Find a Service Provider located near you.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

© Copyright Lenovo 2010, 2012 107

• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions

Help and service

This topic contains information about obtaining help and service.

Before you call

Before you call, do the following to try to solve the problem by yourself:
• Check all cables to ensure that they are connected.
• Check the power switches to ensure that the system and optional devices are turned on.
• Use the troubleshooting information in your system documentation on the documentation DVD that
comes with your product.
• Check for the updated information, new device drivers, and hints and tips on the Lenovo Support Web
site at:
http://www.lenovo.com/support

If possible, be at your product when you call. Have the following information available:
• Machine type and model
• Serial numbers of your Lenovo hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support
Center.

The following services are available during the warranty period:

• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to fix the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
• Engineering Change management - There might be changes that are required after a product has
been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your
hardware available.

108 ThinkServer User Guide

The warranty does not cover the following:
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts
• Identification of software problem sources
• Configuration of the Unified Extensible Firmware Interface (UEFI) BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of application programs

For the warranty type and duration for your product, refer to the Warranty and Support Information on
the documentation DVD that comes with you server. You must retain your proof of purchase to obtain
warranty service.

For warranty service, consult the worldwide Lenovo Support telephone list. Telephone numbers are subject
to change without notice. The most up-to-date telephone list for Lenovo Support is always available on the
Web site at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not
listed, contact your Lenovo reseller or Lenovo marketing representative.

Using other services

If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop,
notebook, or server machine type is sold, your computer might be eligible for International Warranty Service,
which automatically entitles you to obtain warranty service throughout the warranty period. Service will be
performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or
on-site service) that is provided in the servicing country. Service centers in certain countries might not be
able to service all models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of
the countries where service is available, go to http://www.lenovo.com/support, click Product & Service
Warranty, and follow the instructions on the Web page.

For technical assistance with the installation of or questions related to Service Packs for
your installed Windows product, refer to the Microsoft Product Support Services Web site at
http://support.microsoft.com/directory or you can contact the Customer Support Center. Some fees might
apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for hardware,
operating systems, and application programs; network setup and configuration services; upgraded or
extended hardware repair services; and custom installation services. Service availability and service names
might vary by country or region. For more information about these services, go to the Lenovo Web site at:
http://www.lenovo.com

Appendix B. Getting information, help, and service 109

110 ThinkServer User Guide
Appendix C. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply
to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been
made on development-level systems and there is no guarantee that these measurements will be the same
on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

© Copyright Lenovo 2010, 2012 111

Trademarks
Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or
both.

Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of the Microsoft group of companies.

Linux is a registered trademark of Linus Torvalds.

Other company, product, or service names may be trademarks or service marks of others.

Important notes
Processor speed indicates the internal clock speed of the microprocessor; other factors also affect
application performance.

CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible
maximum.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1 024 bytes,
MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes,
and GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating
environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives
and population of all hard disk drive bays with the largest currently supported drives that are available
from Lenovo.

Maximum memory might require replacement of the standard memory with an optional memory module.

Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for
the non-Lenovo products is provided by the third party, not Lenovo.

Some software might differ from its retail version (if available) and might not include user manuals or all
program functionality.

Polyvinyl Chloride (PVC) cable and cord notice

WARNING: Handling the cord on this product or cords associated with accessories sold with this product
will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or
other reproductive harm. Wash hands after handling.

Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in
recycling their IT products. For information on recycling Lenovo products, go to:
http://www.lenovo.com/recycling

112 ThinkServer User Guide

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property
of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of
Resources. Computers and monitors are categorized as industrial waste and should be properly disposed
of by an industrial waste disposal contractor certified by a local government. In accordance with the Law
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting
and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For
details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan. Pursuant to the Law for
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers
and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of
charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at
http://www.lenovo.com/recycling/japan.

Disposing of disused lithium batteries from Lenovo computers

A button-shaped lithium battery is installed on the system board of your Lenovo computer to provide power
to the computer clock while the computer is off or disconnected from the main power source. If you want to
replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If
you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape,
contact your place of purchase, and follow their instructions. If you use a Lenovo computer at home and
need to dispose of a lithium battery, you must comply with local ordinances and regulations.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Battery return program

This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for
specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may
not be available in your area. For information on disposal or batteries outside the United States, go to
http://www.lenovo.com/recycling or contact your local waste disposal facility.

Appendix C. Notices 113

Battery recycling information for Taiwan

Battery recycling information for the European Union

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the
framework for the return and recycling of used batteries and accumulators as applicable throughout the
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown
away, but rather reclaimed upon end of life per this Directive.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate
that they are to be collected separately and recycled at end of life. The label on the battery may also
include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for
cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted
municipal waste, but use the collection framework available to customers for the return, recycling, and
treatment of batteries and accumulators. Customer participation is important to minimize any potential
effects of batteries and accumulators on the environment and human health due to the potential presence of
hazardous substances. For proper collection and treatment, go to:
http://www.lenovo.com/recycling

Requirement for batteries containing perchlorate

The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:

Products containing manganese dioxide lithium coin cell batteries may contain perchlorate.

Perchlorate Material - special handling may apply, See http://www.dtsc.ca.gov/hazardouswaste/perchlorate

The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5
Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a lithium
manganese dioxide battery which contains a perchlorate substance.

114 ThinkServer User Guide

Particulate contamination
Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in
combination with other environmental factors such as humidity or temperature might pose a risk to the
server that is described in this document. Risks that are posed by the presence of excessive particulate
levels or concentrations of harmful gases include damage that might cause the server to malfunction or
cease functioning altogether. This specification sets forth limits for particulates and gases that are intended
to avoid such damage. The limits must not be viewed or used as definitive limits, because numerous
other factors, such as temperature or moisture content of the air, can influence the impact of particulates
or environmental corrosives and gaseous contaminant transfer. In the absence of specific limits that are
set forth in this document, you must implement practices that maintain particulate and gas levels that are
consistent with the protection of human health and safety. If Lenovo determines that the levels of particulates
or gases in your environment have caused damage to the server, Lenovo may condition provision of repair
or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such
environmental contamination. Implementation of such remedial measures is a customer responsibility.

Table 30. Limits for particulates and gases

Contaminant Limits
Particulate • The room air must be continuously filtered with 40% atmospheric dust spot efficiency
(MERV 9) according to ASHRAE Standard 52.21.
• Air that enters a data center must be filtered to 99.97% efficiency or greater, using
high-efficiency particulate air (HEPA) filters that meet MIL-STD-282.
• The deliquescent relative humidity of the particulate contamination must be more than 60%2.
• The room must be free of conductive contamination such as zinc whiskers.
Gaseous • Copper: Class G1 as per ANSI/ISA 71.04-19853
• Silver: Corrosion rate of less than 300 Å in 30 days
1 ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for Removal Efficiency by Particle

Size. Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.

2The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs
enough water to become wet and promote ionic conduction.

3 ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control systems: Airborne

contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.

Important information for the European Directive 2002/96/EC

EU Only

The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European
Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for
the return and recycling of used appliances as applicable throughout the European Union. This label is
applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon

Appendix C. Notices 115

end of life per this Directive. Users of electrical and electronic equipment (EEE) with the WEEE marking per
Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste, but use the
collection framework available to them for the return, recycle, recovery of WEEE and minimize any potential
effects of EEE on the environment and human health due to the presence of hazardous substances. For
additional WEEE information go to:
http://www.lenovo.com/recycling

Le marquage des déchets d'équipements électriques et électroniques (DEEE) s'applique uniquement aux
pays de l'Union européenne (EU) et à la Norvège. Les appareils sont marqués conformément à la Directive
2002/96/CE du Conseil Européen relative aux déchets d'équipements électriques et électroniques (DEEE).
Cette directive, applicable à l'ensemble des pays de l'Union européenne, concerne la collecte et le recyclage
des appareils usagés. Ce marquage est apposé sur différents produits pour indiquer que ces derniers
ne doivent pas être jetés, mais récupérés en fin de vie, conformément à cette directive. Les utilisateurs
d'équipements électriques et électroniques portant le marquage DEEE, conformément à l'Annexe IV de la
Directive DEEE, ne doivent pas mettre au rebut ces équipements comme des déchets municipaux non triés,
mais ils doivent utiliser la structure de collecte mise à disposition des clients pour le retour, le recyclage et la
récupération des déchets d'équipements électriques et électroniques, afin de réduire tout effet potentiel
des équipements électriques et électroniques sur l'environnement et la santé en raison de la présence
possible de substances dangereuses dans ces équipements. Pour plus d'informations sur les équipements
électriques et électroniques, consultez le site http://www.lenovo.com/recycling.

Die WEEE-Kennzeichnung gilt nur in Ländern der Europäischen Union und in Norwegen. Geräte werden
gemäß der Richtlinie 2002/96/EC der Europäischen Union über Elektro- und Elektronikaltgeräte (WEEE)
gekennzeichnet. Die Richtlinie regelt die Rückgabe und Wiederverwertung von Altgeräten innerhalb der
Europäischen Union. Mit dieser Kennzeichnung versehene Altgeräte dürfen gemäß dieser Richtlinie
nicht weggeworfen werden, sondern müssen zurückgegeben werden. Anwender von Elektro- und
Elektronikgeräten mit der WEEE-Kennzeichnung dürfen diese gemäß Annex IV der WEEE-Richtlinie nach
ihrem Gebrauch nicht als allgemeinen Hausmüll entsorgen. Stattdessen müssen diese Geräte im verfügbaren
Sammelsystem zurückgegeben werden und damit einem Recycling- oder Wiederherstellungsprozess
zugeführt werden, bei dem mögliche Auswirkungen der Geräte auf die Umwelt und den menschlichen
Organismus aufgrund gefährlicher Substanzen minimiert werden. Weitere Informationen zur Entsorgung von
Elektro- und Elektronikaltgeräten finden Sie unter der Adresse: http://www.lenovo.com/recycling.

La marca de Residuos de equipos eléctricos y electrónicos (WEEE) se aplica sólo a los países pertenecientes
a la Unión Europea (UE) y a Noruega. Los aparatos se etiquetan conforme a la Directiva Europea 2002/96/EC
relativa a los residuos de equipos eléctricos y electrónicos (WEEE). La directiva determina el marco para
devolver y reciclar los aparatos usados según sea aplicable en toda la Unión Europea. Esta etiqueta se
aplica a varios productos para indicar que el producto no se va a desechar, sino que va ser reclamado por
esta Directiva, una vez termine su ciclo de vida. Los usuarios de los equipos eléctricos y electrónicos (EEE)
con la marca WEEE por el Anexo IV de la Directiva WEEE no deben tratar los EEE como desperdicios
municipales no clasificados, una vez terminado su ciclo de vida, sino que deben utilizar el marco de recogida
disponible para devolver, reciclar y recuperar los WEEE y minimizar los posibles efectos de los EEE en el
medio ambiente y en la salud debidos a la presencia de substancias peligrosas. Para obtener información
adicional acerca de WEEE consulte el sitio: http://www.lenovo.com/recycling.

Il marchio WEEE (Waste Electrical and Electronic Equipment) viene applicato soltanto ai paesi all'interno
dell'unione europea (EU) e norvegia. Le apparecchiature vengono etichettate in accordo con la direttiva
europea 2002/96/EC riguardande lo smaltimento di apparecchiatura elettrica ed alettronica (WEEE). Le
direttive determinano la procedura di restituzione e di riciclaggio delle apparecchiature usate in conformità
con le normative dell'unione europea. Questa classificazione viene applicata a vari prodotti per indicare che
il prodotto stesso non deve essere gettato ma riscattato al termine dell'utilizzo per quasta direttiva. Gli utenti
di apparecchiature elettriche o elettroniche (EEE) marchiate WEEE secondo Annex IV della direttiva WEEE
non devono disporre di fine utilizzo EEE come rifiuto, municipale non classificato, ma deve essere utilizzata
la procedura di classificazione disponibile per il riscatto, riciclo, recupero del WEEE e minimizzare qualsiasi

116 ThinkServer User Guide

potenziale effetto della EEE sull'ambiente e sulla salute umana dovuto alla presenza di sostanze pericolose.
Per ulteriori informazioni sulla WEEE visitare il sito: http://www.lenovo.com/recycling.

A marca REEE (Resíduos de Equipamentos Eléctricos e Electrónicos) aplica-se apenas aos Estados
Membros da União Europeia e à Noruega. Os aparelhos eléctricos deverão ser identificados em
conformidade com a Directiva Europeia 2002/96/CE relativa a REEE (Resíduos de Equipamentos Eléctricos
e Electrónicos). A Directiva determina o enquadramento normativo relativamente à devolução e reciclagem
de aparelhos eléctricos utilizados, conforme aplicável no espaço da União Europeia. Esta etiqueta
deverá ser aposta em diversos produtos para indicar que os mesmos não poderão ser deitados fora,
mas sim recuperados no final da respectiva vida útil, de acordo com a referida Directiva. Os utilizadores
de equipamentos eléctricos e electrónicos (EEE) com a marca REEE em conformidade com o Anexo IV da
Directiva REEE não poderão deitar fora os EEE no final da respectiva vida útil como lixo municipal não
separado, devendo sim utilizar a estrutura de recolha que lhes tenha sido disponibilizada para efeitos de
devolução, reciclagem e recuperação de REEE, por forma a minimizar potenciais efeitos dos EEE sobre
o ambiente e saúde pública resultantes da presença de substâncias perigosas. Para obter informações
adicionais acerca da REEE consulte o sítio da web: http://www.lenovo.com/recycling.

Het WEEE-merkteken (Waste Electrical and Electronic Equipment) geldt alleen voor landen binnen de
Europese Unie (EU) en Noorwegen. Apparaten worden van een merkteken voorzien overeenkomstig
Europese Richtlijn 2002/96/EC inzake afgedankte elektrische en elektronische apparatuur (waste electrical
and electronic equipment, WEEE). Deze richtlijn bepaalt het raamwerk voor het retourneren en recyclen van
gebruikte apparatuur, zoals van toepassing binnen de Europese Unie. Dit merkteken wordt aangebracht op
diverse producten om aan te geven dat het product in kwestie niet dient te worden weggegooid, maar dat
het aan het eind van de levenscyclus krachtens deze Richtlijn dient te worden geretourneerd. Gebruikers van
elektrische en elektronische apparaten (EEE) welke zijn voorzien van het WEEE-merkteken zijn gehouden
aan Annex IV van de WEEE Richtlijn en mogen gebruikte EEE niet weggooien als ongesorteerd afval, maar
dienen gebruik te maken van het inzamelproces voor het teruggeven, recyclen en terugwinnen van WEEE
dat voor hen beschikbaar is, en dienen de mogelijke effecten die EEE ten gevolge van de aanwezigheid van
schadelijke stoffen kunnen hebben op het milieu en de volksgezondheid, tot een minimum te beperken. Voor
meer informatie over WEEE gaat u naar: http://www.lenovo.com/recycling.

WEEE-mærkningen (Waste Electrical and Electronic Equipment) gælder kun for lande i EU samt Norge.
Udstyr mærkes i henhold til EU's direktiv 2002/96/EF om affald af elektrisk og elektronisk udstyr (WEEE).
Direktivet fastlægger de rammer, der gælder for returnering og genbrug af brugt udstyr i EU. Mærkaten
påsættes forskellige produkter for at angive, at produktet ikke må smides væk, når det er udtjent, men skal
genvindes i henhold til dette direktiv. Brugere af elektrisk og elektronisk udstyr (EEE), der er mærket med
WEEE-mærket som angivet i Bilag IV til WEEE-direktivet, må ikke bortskaffe brugt EEE som usorteret
husholdningsaffald, men skal bruge den indsamlingsordning, der er etableret, så WEEE kan returneres,
genbruges eller genvindes. Formålet er at minimere den eventuelle påvirkning af miljøet og menneskers
sundhed som følge af tilstedeværelsen af skadelige stoffer. Der er flere oplysninger om affald af elektrisk
og elektronisk udstyr på adressen http://www.lenovo.com/recycling.

Sähkö- ja elektroniikkalaiteromu (Waste electrical and electronic equipment, WEEE) -merkintä koskee vain
Euroopan unionin (EU) jäsenmaita ja Norjaa. Sähkö- ja elektroniikkalaitteet merkitään Euroopan parlamentin
ja neuvoston direktiivin 2002/96/EY mukaisesti. Kyseinen direktiivi määrittää Euroopan Unionin alueella
käytössä olevat palautus- ja kierrätyskäytännöt. WEEE-merkintä laitteessa osoittaa, että direktiivin ohjeiden
mukaan tuotetta ei tulisi hävittää sen elinkaaren päässä, vaan se tulee toimittaa uusiokäyttöön. Käyttäjien,
joiden sähkö- ja elektroniikkalaitteissa on tämä sähkö- ja elektroniikkalaiteromun direktiivin liitteen IV
mukainen merkintä, tulee kierrättää kyseiset laitteet käytettävissä olevien resurssien mukaan ja varmistaa,
että niistä tai niissä käytetyistä materiaaleista ei aiheudu haittaa ympäristölle tai ihmisten terveydelle. Sähkö-
ja elektroniikkalaitteita ei saa hävittää sekajätteen mukana. Lisätietoja sähkö- ja elektroniikkalaiteromun
uusiokäytöstä on WWW-sivustossa http://www.lenovo.com/recycling.

WEEE-merket (Waste Electrical and Electronic Equipment) gjelder bare for land i Den europeiske union
(EU) og Norge. Utstyr merkes i henhold til EU-direktiv 2002/96/EF om avfall fra elektrisk og elektronisk

Appendix C. Notices 117

utstyr (WEEE). Direktivet fastsetter rammene for retur og resirkulering av brukt utstyr innenfor EU. Dette
merket benyttes på forskjellige produkter for å angi at produktet ikke må kastes, men må behandles i
henhold til dette direktivet ved slutten av produktets levetid. Brukere av elektrisk og elektronisk utstyr
(EEE) som er merket med WEEE-merket ifølge vedlegg IV i WEEE-direktivet, må ikke kaste utstyret som
usortert husholdningsavfall, men må bruke de tilgjengelige innsamlingssystemene for retur, resirkulering og
gjenvinning av kassert elektrisk og elektronisk utstyr for å redusere en eventuell skadelig virkning av elektrisk
og elektronisk utstyr på miljø og helse, som skyldes skadelige stoffer. Du finner mer informasjon om WEEE
på denne adressen: http://www.lenovo.com/recycling.

118 ThinkServer User Guide

Restriction of Hazardous Substances Directive (RoHS)
This topic provides statements about the Restriction of Hazardous Substances Directive (RoHS).

China RoHS

Appendix C. Notices 119

Turkish statement of compliance
The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use
of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).

German Ordinance for Work gloss statement

The product is not suitable for use with visual display work place devices according to clause 2 of the
German Ordinance for Work with Visual Display Units.

Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.

Electronic emission notices

The following information refers to the Lenovo ThinkServer machine types 1045, 1046, 1047, and 1048.

Federal Communications Commission (FCC) Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
Lenovo is not responsible for any radio or television interference caused by using other than specified or
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public
telecommunication systems in the United Kingdom.

120 ThinkServer User Guide

European Union - Compliance to the Electromagnetic Compatibility Directive

This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the
approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot
accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the installation of option cards from other manufacturers.

This product has been tested and found to comply with the limits for Class A Information Technology
Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for
commercial and industrial environments to provide reasonable protection against interference with licensed
communication equipment.

Warning: This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

German Class A compliance statement

Deutschsprachiger EU Hinweis:

Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur
Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten
und hält die Grenzwerte der EN 55022 Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.

Deutschland:

Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein

Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit

von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische
Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für
Geräte der Klasse A.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.

Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

Nach der EN 55022: „Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
durchzuführen und dafür aufzukommen.“

Appendix C. Notices 121

Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer
Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und
Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.“ (Auszug aus dem EMVG, Paragraph 3, Abs. 4). Dieses Genehmigungsverfahren
ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93)
kostenpflichtig.

Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern
angegeben, zu installieren und zu betreiben.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

Korea Class A compliance statement

Japan VCCI Class A compliance statement

Japan compliance statement for products which connect to the power mains with rated current
less than or equal to 20 A per phase

China Class A compliance statement

Taiwan Class A compliance statement

122 ThinkServer User Guide

Index
A hot-swap, removing 34
DVD
availability 9
drive problems 93
error symptoms 93
B
backplane E
locating connectors 18
basic guidelines 19 EasyStartup
bays 8 using 85
electrical input 9
environment 8
C error symptoms
CD-ROM drive, DVD-ROM drive 93
cables
general 94
rear connectors 71
hard disk drive 94
configuration 72
intermittent 94
Ethernet controller 91
keyboard, non-USB 95
minimum 103
memory 95
updating server 75
microprocessor 96
Configuration Utility program
monitor 97
Add-on SAS RAID controller 75
mouse, non-USB 95
LSI onboard SAS controller 75
optional devices 98
connector
pointing device, non-USB 95
cables 71
power 99
connector description 12
serial port 100
connectors
software 101
rear of the server 11
USB port 101
considerations, password 83
Ethernet
contamination, particulate and gaseous 8, 115
controller
controller
configuring 91
Ethernet, configuring 91
controller, troubleshooting 102
controller, configuring Ethernet 91
high performance modes 91
CRU
integrated on system board 91
completing the installation 71
modes 91
completing the replacement 71
Ethernet card
CRUs, installing
installing 57
system board battery 42
removing 56
CRUs, removing
Ethernet connector 12
system board battery 41
Ethernet controller, configuring 91
event logs 103
exiting, Setup Utility program 83
D expansion bays 8
data rate, Ethernet 91
devices, handling static-sensitive 20
diagnostic F
LEDs on the front control panel 104
fans
DIMM
weight 8
installing 23
features and technologies 7
problems 95
firmware, updating 92
removing 25
front, controls and indicators 11
display problems 97
documentation
using 107
drive bays, internal 25
G
drives gaseous contamination 8, 115

© Copyright Lenovo 2010, 2012 123

general problems 94 K
German gloss statement 120
keyboard problems 95
getting help 107
getting information 107
getting service 107 L
gigabit Ethernet controller, configuring 91
LEDs
rear of the server 11
H LEDs and controls
on the front of the server 11
hard disk drive locating connectors
problems 94 backplane 18
hard disk drives logs
hot-swap SAS or SATA, installing 35 system-event message 104
hot-swap SAS or SATA, removing 34
heat sink
installing 66 M
removing 64 memory module
help, getting 107 installation order 23
hot-swap drives, SAS or SATA installation rules 23
installing 35 installing 23
removing 34 removing 25
humidity 8 memory modules
specifications 8
memory problems 95
I messages
information, getting 107 system-event 104
installation order microprocessor 7
memory module 23 installing 68
installation rules problems 96
memory module 23 removing 67
installing specifications 8
DIMM 23 microprocessor fan duct
Ethernet card 57 installing 58
heat sink 66 removing 58
hot-swap drives 35 minimum configuration 103
hot-swap SAS or SATA drives 35 modes, Ethernet 91
internal drives 25 monitor problems 97
memory module 23 mouse problems 95
microprocessor 68
microprocessor fan duct 58
optical drive 28
O
PCI card 39 onboard 1068E SAS RAID controller 87
power supply 60 optical drive
riser card assembly 37 installing 28
SAS/SATA Adapter ThinkServer RAID 700 53 removing 26
SAS/SATA controller 44 optional device problems 98
SAS/SATA controller 8708EM2 49 optional optical drive
server cover 71 specifications 8
system board battery 42
system fans 63
integrated functions 8 P
integrated network support 7 particulate contamination 8, 115
intermittent problems 94 parts replacement, completing 71
internal drives password
installing 25 considerations 83
removing 25 setting, changing, deleting 84
IPMI event log 103 PCI card
installing 39
removing 40

124 ThinkServer User Guide

power SAS/SATA Adapter ThinkServer RAID 700
problems 99, 101 installing 53
specifications 9 SAS/SATA controller
power cord connector 12 installing 44
power supply 8 SAS/SATA controller 8708EM2
installing 60 installing 49
removing 59 serial
problems port problems 100
CD-ROM, DVD-ROM drive 93 serial port 12
DIMM 95 server
Ethernet controller 102 turn off 72
general 94 turn on 72
hard disk drive 94 server components 15
intermittent 94 server configuration, updating 75
memory 95 server cover
microprocessor 96 installing 71
monitor 97 removing 21
mouse 95 server cover, reinstalling 71
optional devices 98 server documentation 1
power 99, 101 server firmware, BIOS 7
serial port 100 service, getting 107
software 101 serviceability 9
undetermined 102 Setup Utility program
USB port 101 starting 76
using 75
Setup Utility program, exiting 83
R size 8
software problems 101
RAID controller
specifications 7
removing 43
starting
RAS features 9
Setup Utility program 76
rear view 11
static-sensitive devices, handling 20
redundant connection 7
system
reliability 9
event log 104
removing
system board
DIMM 25
connectors 16–17
Ethernet card 56
locating parts 16
heat sink 64
location 16
hot-swap drives 34
system board battery
hot-swap SAS or SATA drives 34
installing 42
internal drives 25
removing 41
memory module 25
system fans
microprocessor 67
installing 63
microprocessor fan duct 58
system reliability guidelines 20
optical drive 26
system-event log 103
PCI card 40
power supply 59
RAID controller 43
riser card assembly 36
T
server cover 21 temperature 8
system board battery 41 the POST
riser card assembly event log 103
installing 37 ThinkServer Web address 1
removing 36 trademarks 112
troubleshooting tables 93
turn off
S server 72
turn on
SAS or SATA hot-swap drives
server 72
installing 35
TÜV gloss statement 120
removing 34

© Copyright Lenovo 2010, 2012 125

U
undetermined problems 102
Universal Serial Bus (USB) problems 101
updating
server configuration 75
updating firmware 92
updating the server configuration 72
USB
port problems 101
USB connector 12
using
documentation 107
EasyStartup 85
onboard 1068E SAS RAID controller Configuration
Utility program 87
passwords 83
Setup Utility program 75

V
VGA monitor connector 12
video
problems 97
video controller, integrated
specifications 8
viewing event logs 104

W
Web site
compatible options 22
Lenovo support 19
working inside the server with the power on 21

126 ThinkServer User Guide