Acorn 180 (Previously Acorn 80) Fault Codes (Curved Stairlift) 2013 Onwards

Prior to Acorn Stairlifts buying Bison, they had their own range of codes which are listed below.
These older lifts are known to be problematic and a lot of the time the issue may require a board
replacement as the older boards were only good for 5 or 6 reprogrammes.

Code Description (Scroll Right To Read More)

A1

Not On Charge Point – This code means the stairlift is normal, however isn’t charging. Ensure lift is
on charge point and power supply switched on.

A2 Lift Moving Up – The lift is travelling in the upwards direction by means of it’s toggle switch.

A3 Lift Moving Down – The lift is travelling in the down direction by means of it’s toggle switch.

A4 Lift Moving Up – The lift is travelling in the upwards direction by means of it’s remote
controls.

A5 Lift Moving Down – The lift is travelling in the down direction by means of it’s remote
controls.

A9 Hinge Operating – The lift is waiting on the hinge to operate.

C1 Battery Charging – The batteries are charging with the higher number meaning a fuller state
of charge.

C2 Charger Volts Too Low – Voltage is too low from the charge point, possibly wiring issue or
faulty charger.

C3 Charger Volts Too High– Voltage is too high from the charge point, possibly a faulty charger.

C4 Batteries Charged – The lift is on a charge point and the batteries have fully charged.

C5 No Battery – The charger is connected but no batteries have been detected.

E1 Footrest Downside Activated – Check to see there’s no obstructions on either side of the
footrest.

E2 Footrest Upside Activated – Check to see there’s no obstructions on either side of the
footrest.

E3 Footrest Underplate Activated – Check to see there’s no obstructions underneath the

E4 Carriage Downside Activated – Check to see there’s no obstructions on either side of the
carriage / drive unit.

E5 Carriage Upside Activated – Check to see there’s no obstructions on either side of the
carriage / drive unit.

E6 Seat Turned – The seat is in it’s turned position, turn the seat back to normal for lift to work.

E7 Battery Low – Drive the stairlift down to the lower charge point to recharge batteries.
E8 Heat Sink Over Temperature – High temperature detected on main PCB board, power down
for a period to cool down, if no success replace PCB.

E9 Encoder Fault – There’s a fault with the drive or levelling encoder. Check encoder is working
and replace if no success.

F1 Relay Fault – Turn the lift off and on again, if this doesn’t work then the main PCB board may
need replacing.

F2 Brake Fault – Most likely due to low batteries, let lift charge and if not resolved contact
engineer as brake may be faulty.

F3 Motor Over Current – Either the lift is being used past it’s weight limit or the motor is faulty.

F4 Tilt Motor Fault – Tilt motor demand too high, check for obstructions on both sides of lift.

F5 Battery Flat – Drive the lift down to it’s charge point and leave to charge for 1-2 hours, may
show an E7 code which will clear itself when recharged.

F6 Final Limit Overrun – The stairlift has gone past it’s intended stop, handwind the stairlift
away from the stop a few inches to reset.

F7 Overspeed Governor Fault – The OSG has tripped in the stairlift. Service engineer required to
reset this due to the complexities involved.

F8 Tilt Limit Switch – The lift has gone beyond it’s expected angle, possible that the rail has
sunken to a negative degree of angle.

F9 OSG Pulse Not Present – The lift isn’t detecting OSG rotation when travelling, clean the front
face of the rail and failing that replace the OSG.

H1 Safety Switch Shorting Or Multiple Fault – There’s either a safety switch grounding with the
chassis or there’s multiple faults on the safety loop.

H2 Levelling System Over Reacting – There’s a fault with the drive or levelling encoder, contact
us if the issue persists for a free quote.

H3 Hinge Communication Fault – Check there’s still power switched on from the mains.

H4 Secondary Processor Fault U2 – Switch off the lift and back on again, if unresolved contact
us for a repair.

H5 Memory Store Not Responding – Switch off the lift and back on again, if unresolved replace
PCB or contact us for a repair.

H6 Hinge End Limits Not Found – Check for obstructions with the powered hinge to ensure it
can move up or down freely.

H7 Over-tilt Fault – The stairlift has over tilted possibly due to a faulty encoder. If unresolved
contact us for a repair.

H8 Voltage Supply Limits Reached – Switch off the lift and back on again, if unresolved contact
us for a repair.

H9 Accelerometer Fault – Switch off the lift and back on again, if unresolved contact us for a
repair.
J1 Level Difference – Due to the level position changing, the lift needs to be reset by driving the
lift to the top charge point.

J2 Drive Position Difference – Due to the drive position changing, the lift needs to be reset by
driving the lift to the top charge point.

J3 Self Levelling Safety Mode – Drive the lift to the top charge point to clear this code.

J4 Program Out Of Range – Possible encoder fault or reprogram needed. If unresolved contact
us for a repair.

J5 Program Fault – The program is not stored or may be corrupted.

J6 Program Position Overrun – Drive the stairlift to the top charge point to reset.

J8 Hinge Activation Point To Close – The lift is set within 80mm of the parking charge point,
move the lift further away on programming.

U1 Set Hand Mode (Program Mode)

U2 Left Hand Mode Selected (Program Mode)

U3 Right Hand Mode Selected (Program Mode)

P1 Program Mode Stage 1 (Program Mode)

P2 Program Mode Stage 2 (Program Mode)

P3 Program Mode Stage 3 (Program Mode)

P4 Programming Fail – Ensure charge points are wired and working correctly.

P8 Controller Locked (Program Mode)

P9 Waiting For Hinge Address Code (Program Mode)

L1-L7 Speed Settings – L1 being the slowest all the way up to L7 being the fastest. No more than L4
on vertical bends and L3 on helical bends.

L8 Hinge Operation Point (Program Mode)

L9 Carriage & Seat Level Address Code (Program Mode)