Acorn-180-New-Error-Codes-2020
Acorn-180-New-Error-Codes-2020
Prior to Acorn Stairlifts buying Bison, they had their own range of codes which are listed below.
These older lifts are known to be problematic and a lot of the time the issue may require a board
replacement as the older boards were only good for 5 or 6 reprogrammes.
A1
Not On Charge Point – This code means the stairlift is normal, however isn’t charging. Ensure lift is
on charge point and power supply switched on.
A2 Lift Moving Up – The lift is travelling in the upwards direction by means of it’s toggle switch.
A3 Lift Moving Down – The lift is travelling in the down direction by means of it’s toggle switch.
A4 Lift Moving Up – The lift is travelling in the upwards direction by means of it’s remote
controls.
A5 Lift Moving Down – The lift is travelling in the down direction by means of it’s remote
controls.
C1 Battery Charging – The batteries are charging with the higher number meaning a fuller state
of charge.
C2 Charger Volts Too Low – Voltage is too low from the charge point, possibly wiring issue or
faulty charger.
C3 Charger Volts Too High– Voltage is too high from the charge point, possibly a faulty charger.
C4 Batteries Charged – The lift is on a charge point and the batteries have fully charged.
E1 Footrest Downside Activated – Check to see there’s no obstructions on either side of the
footrest.
E2 Footrest Upside Activated – Check to see there’s no obstructions on either side of the
footrest.
E4 Carriage Downside Activated – Check to see there’s no obstructions on either side of the
carriage / drive unit.
E5 Carriage Upside Activated – Check to see there’s no obstructions on either side of the
carriage / drive unit.
E6 Seat Turned – The seat is in it’s turned position, turn the seat back to normal for lift to work.
E7 Battery Low – Drive the stairlift down to the lower charge point to recharge batteries.
E8 Heat Sink Over Temperature – High temperature detected on main PCB board, power down
for a period to cool down, if no success replace PCB.
E9 Encoder Fault – There’s a fault with the drive or levelling encoder. Check encoder is working
and replace if no success.
F1 Relay Fault – Turn the lift off and on again, if this doesn’t work then the main PCB board may
need replacing.
F2 Brake Fault – Most likely due to low batteries, let lift charge and if not resolved contact
engineer as brake may be faulty.
F3 Motor Over Current – Either the lift is being used past it’s weight limit or the motor is faulty.
F4 Tilt Motor Fault – Tilt motor demand too high, check for obstructions on both sides of lift.
F5 Battery Flat – Drive the lift down to it’s charge point and leave to charge for 1-2 hours, may
show an E7 code which will clear itself when recharged.
F6 Final Limit Overrun – The stairlift has gone past it’s intended stop, handwind the stairlift
away from the stop a few inches to reset.
F7 Overspeed Governor Fault – The OSG has tripped in the stairlift. Service engineer required to
reset this due to the complexities involved.
F8 Tilt Limit Switch – The lift has gone beyond it’s expected angle, possible that the rail has
sunken to a negative degree of angle.
F9 OSG Pulse Not Present – The lift isn’t detecting OSG rotation when travelling, clean the front
face of the rail and failing that replace the OSG.
H1 Safety Switch Shorting Or Multiple Fault – There’s either a safety switch grounding with the
chassis or there’s multiple faults on the safety loop.
H2 Levelling System Over Reacting – There’s a fault with the drive or levelling encoder, contact
us if the issue persists for a free quote.
H3 Hinge Communication Fault – Check there’s still power switched on from the mains.
H4 Secondary Processor Fault U2 – Switch off the lift and back on again, if unresolved contact
us for a repair.
H5 Memory Store Not Responding – Switch off the lift and back on again, if unresolved replace
PCB or contact us for a repair.
H6 Hinge End Limits Not Found – Check for obstructions with the powered hinge to ensure it
can move up or down freely.
H7 Over-tilt Fault – The stairlift has over tilted possibly due to a faulty encoder. If unresolved
contact us for a repair.
H8 Voltage Supply Limits Reached – Switch off the lift and back on again, if unresolved contact
us for a repair.
H9 Accelerometer Fault – Switch off the lift and back on again, if unresolved contact us for a
repair.
J1 Level Difference – Due to the level position changing, the lift needs to be reset by driving the
lift to the top charge point.
J2 Drive Position Difference – Due to the drive position changing, the lift needs to be reset by
driving the lift to the top charge point.
J3 Self Levelling Safety Mode – Drive the lift to the top charge point to clear this code.
J4 Program Out Of Range – Possible encoder fault or reprogram needed. If unresolved contact
us for a repair.
J6 Program Position Overrun – Drive the stairlift to the top charge point to reset.
J8 Hinge Activation Point To Close – The lift is set within 80mm of the parking charge point,
move the lift further away on programming.
P4 Programming Fail – Ensure charge points are wired and working correctly.
L1-L7 Speed Settings – L1 being the slowest all the way up to L7 being the fastest. No more than L4
on vertical bends and L3 on helical bends.