09-12-2024

New Technologies and Media of Communication

Evolution of Technology Communication technology has

made rapid development in recent era .
In the initial phase , communication technology was
“primitive” i.e.. Oral communication was confined to
face-to-face conversation while written required
stationary such as telegraph.
Typewriter came as a pivotal landmark in improving
quality & speed of written communication.
Which further enhanced to Telephone brought a
revolution in oral conversation

New Technologies and Media of Communication

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INTERNET
The internet may be defined as a global collection of people
computers linked together by telephone lines, radio links or satellite
links.
Extremely versatile and fast its popularity is increased day by day.
Advantages of Internet:
 People can send email across the world.
Internet can be easily used for publicity and advertisement.
One can have an electronic copy of documents, journals and
magazine etc. form the Internet.
Connect with people around the world.
Technical support can be provided to the customers.
Electronic commerce can be done on the Internet

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Advantages of E-mail
 Speed and Efficiency
 Instant Communication: Emails are delivered almost instantly, allowing for rapid communication.
 Time Management: Messages can be sent & received at any time, making it convenient for both
sender & recipient.
 Cost-Effective
 Low Cost: Sending emails is generally free, unlike traditional mail, which requires postage &
materials.
 Accessibility
 Global Reach: Emails can be sent to anyone with an internet connection, regardless of their
location.
 Multi-Device Access: Emails can be accessed on multiple devices, like computers, smartphones,
tablets.
 Documentation
 Record Keeping: Emails provide a written record of communication, which can be useful for
referencing past conversations & agreements.
 Attachments: Documents, images, and other files can be easily attached and shared.
 Environmental Impact
 Paperless Communication: Reduces the need for paper, contributing to environmental
conservation.
 Versatility
 Variety of Uses: Emails can be used for personal communication, business correspondence,
marketing, etc.

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Disadvantages of E-mail
 Overload and Spam
 Email Overload: The high volume of emails can be overwhelming and time-consuming to manage.
 Spam: Unsolicited emails and junk mail can clutter inboxes and pose security risks.
 Miscommunication
 Lack of Tone: Emails can sometimes be misinterpreted due to the absence of vocal tone and body
language.
 Lengthy Exchanges: Complex issues may require lengthy email exchanges, leading to potential
misunderstandings.
 Security and Privacy
 Cyber Threats: Emails can be susceptible to phishing, hacking, and other cyber threats.
 Confidentiality: Sensitive information can be compromised if emails are intercepted or misdirected.
 Technical Issues
 Internet Dependency: Access to email relies on a stable internet connection.
 Technical Glitches: Emails can sometimes be delayed, lost, or misrouted due to technical issues.
 Impersonal Nature
 Lack of Personal Touch: Emails can feel impersonal compared to face-to-face or voice
communication.
 Legal Considerations
 Legal Implications: Email content can be legally binding and may be used as evidence in legal
disputes.

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Advantages of Voicemail
 Availability
 24/7 Access: Voicemail allows you to receive messages at any time, even when you are not available to
answer the phone.
 Flexibility: You can listen to voicemails at your convenience, without missing important information.
 Message Precision
 Detailed Messages: Callers can leave detailed and specific information, reducing the likelihood of
miscommunication.
 Replays: You can replay messages as needed to ensure accurate understanding.
 Professionalism
 Greeting Customization: You can set a professional voicemail greeting, leaving a good impression on
callers.
 Call Handling: Ensures important calls are acknowledged and managed, even when you are busy or out
of the office.
 Record Keeping
 Reference: Voicemails provide a recorded reference of conversations, which can be useful for recalling
details and following up on tasks.
 Documentation: Helps in maintaining a record of messages for future reference.
 Efficiency
 Asynchronous Communication: Voicemail allows for asynchronous communication, meaning the sender
and receiver do not need to be available at the same time.
 Time Management: Enables better time management by allowing you to handle calls and messages at

Disadvantages of Voicemail
 Delayed Communication
 Response Time: Voicemails can lead to delayed responses, as the recipient may not check their voicemail
immediately.
 Missed Urgency: Urgent messages may not be addressed in a timely manner if the voicemail is not checked
regularly.
 Impersonal
 Lack of Interaction: Voicemail lacks the immediacy and personal touch of a live conversation.
 Emotional Tone: It can be challenging to convey or interpret emotions accurately through voicemail.
 Storage and Retrieval
 Limited Storage: Voicemail systems may have limited storage capacity, leading to full mailboxes and missed
messages.
 Technical Issues: Retrieving and managing voicemails can sometimes be cumbersome due to technical issues
or interface complexity.
 Security and Privacy
 Unauthorized Access: Voicemails may be accessed by unauthorized individuals if proper security measures are
not in place.
 Sensitive Information: Leaving sensitive information in a voicemail can pose privacy risks.
 Miscommunication
 Clarity Issues: Poor audio quality or background noise can affect the clarity of the message.
 Complex Messages: Voicemails are not ideal for conveying complex or detailed information that may require
immediate clarification.

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Use of new technologies in legal profession

Inhouse documentation software,

Cloud-based technology,
Artificial intelligence,
Internet of Things (IoT),
Word processors and eDiscovery solutions,
Time tracking and billing technology solutions,
Blockchain based smart contracts and payment
solutions,
Augmented and Virtual Reality, etc.

 1. Artificial Intelligence (AI)

 Legal Research: AI-powered tools can quickly analyze vast amounts of legal data,
providing relevant case law and statutes.
 Document Review: AI can automate the review of documents, identifying key information
and reducing the time needed for manual review.
 Predictive Analytics: AI algorithms can predict case outcomes based on historical data,
helping lawyers make informed decisions.
 2. Cloud Computing
 Remote Access: Cloud-based platforms allow lawyers to access case files and collaborate
with clients and colleagues from anywhere.
 Data Storage: Cloud solutions provide scalable and secure storage for large volumes of
legal documents.
 Evidence Management: Blockchain can securely store and verify evidence, ensuring its
integrity and authenticity.
 3. Virtual Reality (VR) and Augmented Reality (AR)
 Virtual Hearings: VR and AR can facilitate virtual courtrooms, allowing participants to
interact as if they were in the same physical space.
 Client Interaction: These technologies can be used for immersive client consultations and
case presentations.

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4. Legal Analytics

Data-Driven Insights: Legal analytics tools analyze trends and patterns in legal data, helping
firms make strategic decisions.
Performance Metrics: Firms can track and improve their performance using analytics on
case outcomes, client satisfaction, and more.
5. Cybersecurity
Data Protection: Advanced cybersecurity measures are crucial to protect sensitive client
information and maintain confidentiality.
Compliance: Technologies help ensure compliance with data protection regulations and
industry standards.
6. E-Discovery
Electronic Discovery: E-discovery tools streamline the process of identifying, collecting, and
producing electronically stored information (ESI) for litigation.
7. Automation
Routine Tasks: Automation software can handle routine tasks such as scheduling, billing,
and document generation, freeing up time for more complex work.
Workflow Optimization: Automation improves workflow efficiency by reducing manual
intervention and errors.
8. Online Dispute Resolution (ODR)
Virtual Mediation: ODR platforms offer online mediation and arbitration services, making
dispute resolution more accessible and efficient.

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