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Group 09_MIS

This report proposes a Management Information System (MIS) framework to optimize Chandigarh's bus transport system, addressing issues like traffic congestion, environmental concerns, and operational inefficiencies. It emphasizes the importance of real-time tracking, data analytics, and passenger feedback to enhance service quality and sustainability. The report outlines a phased implementation plan, key insights, limitations, and recommendations for successful adoption of the MIS framework.

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Vidhi Nimbal
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0% found this document useful (0 votes)
3 views6 pages

Group 09_MIS

This report proposes a Management Information System (MIS) framework to optimize Chandigarh's bus transport system, addressing issues like traffic congestion, environmental concerns, and operational inefficiencies. It emphasizes the importance of real-time tracking, data analytics, and passenger feedback to enhance service quality and sustainability. The report outlines a phased implementation plan, key insights, limitations, and recommendations for successful adoption of the MIS framework.

Uploaded by

Vidhi Nimbal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Your report should have the following sections:

1. Executive Summary
2. Introduction
3. Background & Literature Review
4. Analysis
5. Discussion: Key Insights, Limitations & Scope for Improvements
6. Recommendations
7. Team Reflection
8. Conclusion
9. References

3. Formatting guidelines
1. Font: Times New Roman
2. Font Size: 12
3. Spacing: Single-spaced
4. Alignment: Double justified

OPTIMIZING PUBLIC TRANSIT


An MIS framework for Chandigarh’s Bus Transport System

EXECUTIVE SUMMARY:

This report is a strategic attempt and cultural framework for improving the bus transportation
system in Chandigarh with the use of a Management Information System (MIS). The program
tackles and focuses on core issues like traffic accumulation, environmental hazards, and
operational deficiencies, while significantly improving commuter satisfaction and the overall
sustainability of the ecosystem.

INTRODUCTION:

The bus transport system of Chandigarh is the lifeline of the city offering healthy and affordable
travelling to citizens across regions. A city like Chandigarh that has always aspired to provide
high quality infrastructure services value for its residents, finds it increasingly challenging to
provide an efficient system because of the high pace of urbanization and population boom.
People are demanding a more effective, efficient way to connect with one another and travel
increasingly. Innovative solutions to address these issues become urgent as they are more evident
than ever.

The application of Management Information System (MIS) is a step toward modernization and
sustainability in public transport by redefining the Chandigarh Bus Transport System.

This would bring technology into addressing some of the essential aspects in transportation such
as real-time bus tracking, traffic management, and passenger convenience. Such a system would
enable accurate data collection and fine-tune analysis capabilities resulting in decision making-
essentially redefining the practice of public transport . In the hands of MIS, the operator can
understand the routing, manage the operations much more optimally, and ensure on-time and
safe bus services. These include live tracking of bus locations, managing traffic flow, and
ensuring the safety of passengers, which altogether may revolutionize transportation in
Chandigarh for greater efficiency and user-friendliness.

MIS, thus, compliments the challenges of urbanization as part of more than merely defining
initial responses; it will also improve people's quality of life in cities. Systems such as intelligent
transport systems work by reducing delay and operational inefficiency and increasing commuter
satisfaction while creating strong, smart transport networks in achieving a common vision. They
will fit into the larger sustainability agendas of cities in promoting public transport over private
vehicles, thereby reducing congestion and carbon emissions.

This report goes into extensive detail on how MIS can be applied to Chandigarh Bus Transport
System, focusing on how interventions such as real-time tracking, dynamic traffic management,
and predictive analytics have completely transformed the service into a more seamless and
customer-centric experience. The report identifies how this technology advances in operational
efficiency from resource optimization to increased safety. Besides all that, the report examines
the broader footprint of MIS on urban mobility, with a focus on how it creates a sustainable
environment in which the transport system will have a lesser environmental footprint.

Major Challenges

• Unproductive pathways: Inappropriate organization and lack of planning results in delays and
inefficient and misuse of resources.
• Operational Inefficiencies: An aging fleet negatively impacts overall performance.
• Issues with Service Quality: The absence of timely reminders minimizes customer satisfaction
and trust.
• Environmental Concerns: There is an immediate need for sustainable transportation alternatives
due to rising emissions and burning of fossil fuels.

Proposed Framework

1. Centralized System: Combines fleet management, real-time decision-making, and route


optimization.
2. Real-Time Monitoring: Employs IoT and GPS technologies to monitor vehicle status and
traffic conditions.
3. Data Analytics: Offers insights into performance and supports predictive maintenance.
4. Passenger Input: Gathers real-time feedback through a mobile application.
5. Sustainability Focus: Introduces intelligent traffic management to lower emissions.

Expected Advantages

• Operational Effectiveness: Enhanced management streamlines processes.


• Financial Savings: Expenses decrease due to streamlined procedures.
• Enhanced Utilization: Dependable services draw in travelers.
• Ecological Benefits: Decreasing emissions fosters sustainability.
• Urban Development: Accessible transit alternatives improve planning initiatives.
Obstacles and Suggestions
• Fill the data gaps by conducting surveys and improving data collection.
• Resistance to Technology: Host workshops and provide incentives for adoption.

Analysis

There are several critical issues in Chandigarh's public transport system, such as inefficient
routes, lack of real-time tracking, and underutilization of passenger data. Static schedules miss
changing traffic conditions or demand patterns and have overcrowding on some routes and
underutilization on others. These inefficiencies have a negative consequence for the reliability of
services and create inconvenience to passengers.

The absence of GPS-enabled real-time updates further compounds these issues. Passengers
cannot track buses, resulting in long wait times, while transport authorities struggle to monitor
and respond to delays or route deviations. This lack of visibility reduces overall efficiency and
trust in the system.

There is also the underutilization of passenger feedback and travel data in decision-making.
Without utilizing the insights that can be gained from analyzing travel patterns and demand,
authorities cannot design services for passengers and thus cannot offer adequate coverage and
satisfaction, which in turn hinders the sustainability of the system.

Addressing these challenges can bring significant operational and societal benefits. Real-time
tracking, optimized route planning, and data-driven decision-making can enhance fleet
utilization, reduce costs, and improve service reliability. This would translate to shorter waiting
times for passengers, improved connectivity, and increased reliance on public transport.
Adopting public transport more significantly would reduce traffic congestion and pollution,
making Chandigarh's transit system an example of sustainability and efficiency.

DISCUSSION: KEY INSIGHTS, LIMITATIONS & SCOPE FOR IMPROVEMENTS

The implementation of a robust MIS framework presents significant opportunities for addressing
the inefficiencies in Chandigarh’s public transit system. By leveraging real-time data and
predictive analytics, the system can transform operational decision-making, enhance commuter
satisfaction, and contribute to broader sustainability goals. However, practical challenges such as
technology resistance, data limitations, and financial constraints must be carefully managed to
ensure successful implementation and long-term viability. Below are detailed insights into the
key aspects of the framework:

Key Insights:

● Technology adoption can significantly enhance real-time monitoring, reducing delays and
optimizing resource utilization.
● Data analytics offers actionable insights for fleet management, route planning, and
passenger service improvements.
● Incorporating passenger feedback ensures a user-centered approach, boosting commuter
trust and satisfaction.
Limitations:

● Resistance to adopting new technologies among staff and stakeholders may slow down
implementation.
● Limited availability and reliability of historical data can hinder the accuracy of predictive
models and route optimization.
● High initial investment costs for technology infrastructure, training, and pilot projects
could strain budgets.

Scope for Improvement:

● Improve data accuracy by using advanced IoT devices and passenger feedback systems.
● Use predictive analytics to forecast demand and optimize routes proactively.
● Improve the infrastructure by investing in electric buses, better roads, etc.
● Establish a centralized monitoring system to track performance metrics and regularly
collect customer feedback to identify pain points and improve services.

Proposed Recommendations

Implementation Phases

In order to ensure a structured and efficient roll-out, implementation of the MIS framework
should take place in two phases:

Pilot Project:

The MIS framework will first be piloted in select high-demand routes. It will involve the roll out
of real-time tracking systems, dashboards with data analytics and methods to collect passenger
feedback. The pilot will thus create insights that will make finer details relevant to addressing
every problem before scaling up the entire system.

City-Wide Rollout:

After the pilot phase, the system needs to be extended to all routes. That means having a central
command centre managing fleet operations, providing proper passenger feedback tools, and
ensuring real-time reporting and monitoring capabilities. This would make it complete in the
integration of the MIS framework into the city's public transit infrastructure.

Metrics for Success

· OTP: Measure the extent of buses' adherence to schedule.

· Fleet Utilization: Analyse the efficiency of bus mobilization and utilization.


· Cost Efficiency: Analyse the cost savings in terms of operation due to optimized routes
and schedules.

· Passenger-Centric Measures:

· Satisfaction Index: Measure improvements in the passenger experience through regular


passenger surveys.

· Ridership Growth: Observe increases in daily and monthly ridership to assess the system's
adoption by the public.

Limitations

The Challenges which we found out that although the promised benefits of the proposed MIS
framework are very high, yet there are some challenges associated with it that needs to be
addressed for a proper successful system's implementation. These consist of high initial
investment cost by infrastructure such as GPS devices and IoT-enabled ones for recurrent
software maintenance expenditure as well as expensive employee training programs to acquaint
transportation staff with the newly evolved system.

Mitigation Strategies

The above challenges can be overcome by phased cost management and training. Seeking
government financing or establishing public-private partnerships to split the cost can help
somewhat alleviate budgetary restrictions. Costs will also be dispersed over time via the
staggered adoption. Comprehensive training courses that incorporate frequent workshops and
practical exercises must to be offered to help transport workers become used to the system. In
this sense, user-friendly interfaces will also be beneficial, making adoption simple. Beyond the
introduction of the MIS framework itself, there is a great deal of room to develop additional
improvements. Furthermore, the MIS system tracks the potential advantages of environmental
conservation from sustainability programs like the fleet's electric buses.

Team Reflection

This project has been a good learning experience for our team, as it allowed us to enter the
intricacies of public transportation systems and how to optimize them. It has also brought into an
environment of collaboration and mutual growth the individual expertise of each team member.
Analysing Chandigarh's transit system and suggesting a framework for MIS was a challenge
because it presented situations that require real-world adaptation in critical thinking.
The absence of granular data on the bus operations in the city presented some of the most
significant challenges in our endeavour

We relied greatly on secondary research and global benchmarks, which meant that the analysis
would be increasingly complex. Nevertheless, we somehow managed to look for ways around
these gaps, and we succeeded in coming up with a rather practical solution that does not lack the
intended impact. Another challenge was the alignment of global best practices with the unique
needs of the Chandigarh urban landscape. Therefore, there had to be an intense discussion with
iterative brainstorming to ensure our framework addressed the needs of local and global
consideration.

From this experience, we learned practical concepts of Management of Information System


which deepened our appreciation for the power of teamwork and the stakeholder-centric
approach in problem-solving.

CONCLUSION:

MIS has the potential to revolutionize Chandigarh's transportation by tackling inefficiencies and
promoting sustainability. The framework proposes a model for intelligent urban transportation,
offering a guide for other cities to emulate. The MIS framework provided here is an innovative
solution that would be considered to manage urban transit. The overall system is dependent on
technological advances, using GPS and IoT, allowing for efficient decision-making capabilities
in the real-time of operations management of the vehicle fleet to have increased participation of
commuters. It shall ensure reduced negative impacts toward the environment and higher
satisfactions amongst the commuters in operations. It stretches to a smart, sustainable public
transit model that would inspire and guide similar implementations in other urban centers and
foster smarter and greener cities.

REFERENCES:

https://www.cppr.in/articles/real-time-data-in-indian-transport-sector#62ee335c-803e-42e3-
bc4b-cd0bde07d44c-link

Singh, Bhupendra & Gupta, Ankit & Suman, Sanjeev. (2014). ADVANCED TRAVELLER
INFORMATION SYSTEM FOR CHANDIGARH CITY USING GIS.

Zhao, Liang & Jia, Yuanhua. (2021). Intelligent transportation system for sustainable
environment in smart cities. The International Journal of Electrical Engineering & Education. 60.
002072092098350. 10.1177/0020720920983503.

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