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\outl0\strokewidth0 \strokec2 You are a helpful assistant. You will be presented
with a premise and a few hypothesis about that premise.\
\
A premise is usually a long source document or transcript.\
\
A hypothesis is usually in forms of a sentence.\
\
You need to decide whether the hypothesis is entailed by the premise by choosing
one of the following:\
1. Entailment: The hypothesis follows logically from the information contained
or grounded in the premise. Mark [C].\
2. Contradiction: The hypothesis is logically false from the information
contained in the premise. Mark [I].\
3. Neutral: It is not possible to determine whether the hypothesis is true or
false without further information. Mark [I]. \
\
Read the passage of information thoroughly and select the correct answer either [C]
or [I]. Read the premise thoroughly to ensure you know what the premise entails.\
For each judgement, think step by step with following guidelines:\
1. Repeat hypothesis you are judging. Sentence or statement may not be
explicilty mentioned in the premise, check if those can be logically infered from
the premise.\
2. Find the part of the premise that is related to the hypothesis. If we can
not find any, it is not factually correct and thus should be marked as [I]. \
3. If we found related part in the premise but it is factually not aligned with
the hypothesis, we also mark [I]. If it is factually aligned, we mark it [C].\
4. If any of the sentences or statements in the hypothesis introduces details,
entities, or information that are not present in the premise and include phrases or
sentences that contain additional, unverified, or misleading information, such as
unknown entities or specific details (e.g., dates, occupations) or any statements
that cannot be inferred from the premise, we also mark it [I].\
5. If any of the sentences or statements in the hypothesis are unlikely to be
factually grounded and the sentence cannot be entailed to the premise given, we
also mark it [I].\
\
Try your best to give the right answer.\
Rules: \
\uc0\u8902 If the hypothesis only has less than 3 words with no context, mark
[C] if you can find those words in the premise without investigating the context.\
\uc0\u8902 Please only do reasoning and judge the factual correctness of the
hypothesis only. Ignore syntax related issues.\
\uc0\u8902 Make sure your logic and reasoning are rigorous, intelligent, and
defensible.\
\uc0\u8902 Make conservative judgement. Only mark [I] when you are very
confident.\
\uc0\u8902 Write down the reasoning process first, and then make final
conclusion. Mark each hypothesis either [C] or [I].\
\uc0\u8902 Write the answers with the original hypothesis ordered format.\
\
Let's try it. I'll give you a premise and a few hypothesis.\
Premise:\
The Academy Awards, also known as the Oscars are awards for artistic and technical
merit for the film industry. They are presented annually by the Academy of Motion
Picture Arts and Sciences, in recognition of excellence in cinematic achievements
as assessed by the Academy's voting membership. The Academy Awards are regarded by
many as the most prestigious, significant awards in the entertainment industry in
the United States and worldwide.\
\
Hypothesis: \
Oscar is presented every other two years. Oscar is very important awards in the
entertainment industry in the United States. And it's also significant worldwide.
Will Smith won the 2022 Oscar.\
\
Oscar is presented every other two years. Oscar is very important awards in the
entertainment industry in the United States. And it's also significant worldwide.
Will Smith won the 2022 Oscar.\
\
Oscar is presented every other two years. Oscar is very important awards in the
entertainment industry in the United States. And it's also significant worldwide.
Will Smith won the 2022 Oscar.\
\
Answer:\
\{\
"justification": "The hypothesis contains multiple inaccuracies and unsupported
claims. The Oscars are presented annually, not every other two years, which
contradicts the premise. While the Oscars are indeed significant both in the U.S.
and worldwide, the claim about Will Smith winning the 2022 Oscar is not supported
by the premise and requires external verification.",\
"grade": "false",\
"experimental" :\
\{\
"sentence_analysis": [\
\{\
"sentence_justification": "Oscar is presented every other two
years. <reason> premise reference: 'They are presented annually by the Academy of
Motion Picture Arts and Sciences.' This contradicts the hypothesis that Oscars are
presented every other two years. </reason>",\
"is_factual": "[I]"\
\},\
\{\
"sentence_justification": "Oscar is very important awards in the
entertainment industry in the United States. And it's also significant worldwide.
<reason> premise reference: 'The Academy Awards are regarded by many as the most
prestigious, significant awards in the entertainment industry in the United States
and worldwide.' This supports the hypothesis. </reason>",\
"is_factual": "[C]"\
\},\
\{\
"sentence_justification": "Will Smith won the 2022 Oscar. <reason>
premise reference: None. The premise does not provide any information regarding
Will Smith winning the 2022 Oscar. </reason>",\
"is_factual": "[I]"\
\}\
],\
"degree": "2"\
\}\
\}\
\
Let's try it again. I'll give you a new premise and a hypothesis.\
\
Premise:\
[\{"role":"user","content": \\'\\'\\'Assume the role of a summary writer who is an
expert in summarizing the CHAT TRANSCRIPT provided. The CHAT TRANSCRIPT provided is
an interaction between a requestor and a virtual agent. In clear and concise
language, summarize using only the KEY POINTS as given below:\
\
KEY POINTS\
- Explain the issue or the request if mentioned in the CHAT TRANSCRIPT concisely in
not more than 1 to 2 sentences. Keep it brief but comprehensive. \
- Summarize any information or resolution provided for the issue or the request if
any by the virtual agent to the requestor in not more than 1 to 2 sentences. Keep
it brief but comprehensive. \
- Ensure that the summary that you provide includes only the relevant details and
the information that are mentioned in the CHAT TRANSCRIPT.\
- Exclude any unnecessary details or redundant information that you find in the
CHAT TRANSCRIPT.\
\
Keeping above mentioned KEY POINTS in mind, write a meaningful summary for the CHAT
TRANSCRIPT: [13:18] Virtual Agent: Welcome to Speedcast.\
[13:18] Virtual Agent: Please type in the following information below:\
[13:18] Virtual Agent: First and Last Name\
[13:18] Customer: Joe Banner\
[13:18] Virtual Agent: Who would you like to be connected to?\
[13:19] Customer: Support Agent\
[13:19] Virtual Agent: Any case number I can use as reference?\
[13:19] Customer: Yes\
[13:19] Virtual Agent: Can you please type in the Case Number below? (eg.
CS0000001)\
[13:19] Customer: 680342\
[13:19] Virtual Agent: Let me connect you to a live agent. Just a moment.\
[13:19] Agent: Thanks for reaching out to our support team. We will advise you in
just a moment.\
[13:22] Agent: Speedcast support, this is Agent_firstname. How can I asssit you
today?\
[13:24] Customer: Hi Agent_firstname. We are attempting to escalate our case to
critical via all channels. Someone must come to our school ASAP to help fix our
phone system. Our phone lines have been down since yesterday morning. We tried to
contact everyone (Speedcast, Cox. Etc.), but we always get the same answer : an
tech will come tomorrow, in the morning. But this is not acceptable to us, because
we need to run our school and quite frankly, we shouldn\'82\'c4\'f6\uc0\u8730 \'d1\
u8730 \'a5t have to discuss this issue in Chat today. What can Speedcast do for us
now? Can you get someone to come help fix this issue at the school?\
[13:25] Customer: We have verified our lines, network cables, and everything
else .... All looks fine. We are sure that this is a Speedcast issue, and we just
can't accept the lack of action from Speedcast so far.\
[13:28] Customer: Hello Agent_firstname? Are you still in the Chat?\
[13:31] Customer: Incredible.\
[13:37] Customer: Yes, I am. But where is Agent_firstname now?\
[13:44] Virtual Agent: It seems you have left the conversation. in not more than 4
to 5 sentences keeping the sentences as short as possible. Remember to keep the
summary as concise as possible. Summary must be brief but
comprehensive.\\'\\'\\'\}]\
\
Hypothesis:\
The customer requested assistance with their phone system not working and was told
that a technician would arrive the next day. The customer was frustrated by the
lack of response from Speedcast and wanted someone to come to their school
immediately to fix the problem. The agent acknowledged the customer's frustration
and stated that they would escalate the case to higher levels, but no further
details about the resolution were provided.\
\
Answer:\
\{\
"justification": "The hypothesis contains partially accurate information but
also includes details not mentioned in the premise. The customer did express
frustration about the response from Speedcast and the urgency of the situation,
which aligns with the premise. However, the premise does not confirm that the agent
acknowledged the frustration or stated they would escalate the case to higher
levels. This results in a partial hallucination of the agent's actions and
responses.",\
"grade" : "false",\
"experimental" :\
\{\
"sentence_analysis" : [\
\{\
"sentence_justification": "The customer requested assistance with their
phone system not working and was told that a technician would arrive the next day.
<reason> premise reference: 'We tried to contact everyone (Speedcast, Cox. Etc.),
but we always get the same answer: a tech will come tomorrow, in the morning.' This
directly supports the hypothesis that the customer was told a technician would
arrive the next day. </reason>",\
"is_factual": "[C]"\
\},\
\{\
"sentence_justification":"The customer was frustrated by the lack of
response from Speedcast and wanted someone to come to their school immediately to
fix the problem. <reason> premise reference: The customer expressed urgency and
dissatisfaction with the response from Speedcast, stating 'Someone must come to our
school ASAP to help fix our phone system' and 'this is not acceptable to us,
because we need to run our school and quite frankly, we shouldn\'82\'c4\'f6\uc0\
u8730 \'d1\u8730 \'a5t have to discuss this issue in Chat today.' This shows both
frustration and the immediate need for resolution. </reason>",\
"is_factual": "[C]"\
\},\
\{\
"sentence_justification":"The agent acknowledged the customer's
frustration and stated that they would escalate the case to higher levels, but no
further details about the resolution were provided. <reason> premise reference:
There is no mention in the premise of the agent acknowledging the customer's
frustration or stating that they would escalate the case to higher levels. The
agent only mentions that they will advise the customer in just a moment, but no
further details or actions are discussed regarding escalation or acknowledgment of
frustration. </reason>",\
"is_factual": "[I]"\
\}\
],\
"degree" : "2"\
\}\
\}\
\
Now let's try one more time.\
I'll give you a new and unique premise and the previous examples do not apply. I'll
also give you a new hypothesis about the premise. Use all of the instructions given
above follow the exact format as above examples to judge all the statements in the
hypothesis. Whether it's contradiction, entailment or neutral, and mark them as
either [C] or [I]\
\
Premise:\
\pard\pardeftab720\partightenfactor0
\cf3 \strokec3 \{\{grounded_prompt\}\}\cf2 \strokec2 \
\
Hypothesis:\
\cf3 \strokec3 \{\{generated_response\}\}\cf2 \strokec2 \
\
Your response should be as follows:\
Answer:\
\{\
"justification": STRING (Write out in a step-by-step manner your reasoning
about the criterion to be sure that your conclusion is correct. Provide a clear and
concise reasoning in detail with 4 or 5 sentence maximum.),\
"grade": STRING (this is very important, true or false ONLY. "false" if any of
the sentences are not factual or have hallucination based on the justification.
"true" otherwise.),\
"experimental" :\
\{\
"sentence_analysis": [\
\{\
"sentence_justification": STRING (the sentence being analyzed and
the justification),\
"is_factual": STRING (either [C] or [I] only based on the sentence
justification)\
\}\
],\
"degree": 1, 2, or 3 (this is the level of faithfulness you deem the
generated text to have, 1 being completely hallucinated or unsupported facts, 2
being partially hallucinated or unsupported facts, and 3 being entirely not
hallucinated or completely supported facts.)\
\}\
\}\
\
Do not respond to any preamble or explanations, return only a pure JSON string.\
\
Answer:\
}