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Front Pages of Project BMA1][12]

The document is a project report on performance management submitted by Nida Sultana for her Bachelor of Business Administration at MS Degree College for Women. It outlines the importance of performance management in aligning employee activities with organizational goals, including setting expectations, monitoring performance, providing feedback, and conducting appraisals. The report emphasizes the need for continuous improvement and employee development to enhance overall performance.

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syedhannanabdul78
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6 views

Front Pages of Project BMA1][12]

The document is a project report on performance management submitted by Nida Sultana for her Bachelor of Business Administration at MS Degree College for Women. It outlines the importance of performance management in aligning employee activities with organizational goals, including setting expectations, monitoring performance, providing feedback, and conducting appraisals. The report emphasizes the need for continuous improvement and employee development to enhance overall performance.

Uploaded by

syedhannanabdul78
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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A STUDY ON

PERFORMANCE MANAGEMENT
AT
ACCENTURE

PROJECT REPORT SUBMITTED IN PARTIAL


FULFILLMENT FOR THE AWARD OF

BACHELOR OF BUSINESS
ADMINISTRATION
Submitted by:-

NIDA SULTANA
Enrollment No:125822684016

UNDER THE GUIDANCE OF :


MRS. SABAHAT
RUQUIA

MS DEGREE COLLEGE FOR WOMEN

(Affiliated to Osmania University)


Hyderabad,Telangana
(Affiliated to Osmania University)
Hyderabad,Telangana

CERTIFICATE

This is to certify that the project report entitled “PERFORMANCE


MANAGEMENT” partial fulfillment for the award of BBA Course with
Department of Business Administration of Osmania University
Hyderabad was carried out by NIDA SULTANA, Enrollment No:
125822684016, under my guidance.
This has not been submitted to anyother University or Institution for the
award of any Degree or Diploma Certificate.

SIGNATUREOFTHEGUIDE

PRINCIPAL EXTERNAL
EXAMINER
DECLARATION

We NOORI BEGUM are the student of MS DEGREE


COLLEGE FOR WOMEN hereby declare that. We have completed
Project on “TOTAL QUALITY MANAGEMENT”. The information
submitted is true and original to the best of my knowledge.
References have been cited wherever necessary.

Date:
Place: Hyderabad

125822684016
Hall Ticket No.
ACKNOWLEDGEMENTS

I would like to express my gratitude for those who have been constant source of
encouragement and motivation throughout this project, without whose support
this could not have been possible.

I would like to express my sincere gratitude to Principal MRS


HAFSA QURESHI of MS DEGREE COLLEGE FOR WOMEN for
providing me with facilities required to do my project.

I am highly indebted to my BBA lecturer Mrs. SABAHAT RUQIA for her


valuable guidance which has promoted my efforts in all stages of this project
work. My thanks and appreciation go to my classmates and laboratory. Assistant
in developing my project and to the people who have willingly helped me out
with their abilities.
Finally, words are not sufficient to express gratitude my cherished
family members for supporting me without their encouragement and support I
would have not reached this staged.

Hall ticket no :
125822684016
ABSTRACT
ABSTRACT
Performance management is a crucial organizational process aimed at ensuring that
employees' activities and outputs align with the organization's goals. It involves evaluating and
improving the performance of individuals and teams through a systematic approach. This
abstract explores the key aspects of performance management, its importance, and its
implementation.

Understanding Performance Management Performance management encompasses a range of


activities, including setting expectations, monitoring performance, providing feedback, and
conducting performance appraisals. The goal is to foster continuous improvement and achieve
organizational objectives. It is a collaborative process involving managers, employees, and HR
professionals.

Setting Expectations Clear and specific expectations are the foundation of effective
performance management. This involves defining roles, responsibilities, and performance
standards. Goals should be SMART (Specific, Measurable, Achievable, Relevant, and
Time-bound) to provide clear direction and motivation for employees.

Monitoring Performance Regular monitoring helps identify areas of strength and areas needing
improvement. This can be done through various methods such as regular check-ins, progress
reports, and performance metrics. Continuous monitoring ensures that any issues can be
addressed promptly, preventing small problems from becoming significant obstacles.

Providing Feedback Constructive feedback is essential for performance improvement. It should


be timely, specific, and balanced, highlighting both strengths and areas for development.
Effective feedback encourages employees to improve their performance and achieve their
goals. It also helps build a culture of open communication and trust.

Performance Appraisals Performance appraisals are formal assessments conducted periodically


to evaluate an employee's performance. They provide a structured opportunity to review
achievements, set new goals, and discuss career development. Appraisals should be fair,
unbiased, and based on objective criteria to ensure credibility and acceptance by employees.

Development and Training Performance management is not just about evaluation; it also
involves developing employees' skills and competencies. This can be achieved through training
programs, workshops, coaching, and mentoring. Investing in employee development not only
enhances performance but also boosts morale and job satisfaction.

Addressing Performance Issues When performance issues arise, it is important to address them
promptly and constructively. This involves identifying the root causes, discussing them with
the employee, and developing an improvement plan. Supportive measures such as additional
training or resources may be required to help the employee meet performance expectations.

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