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Statistical Quality Control SPC

This document discusses statistical quality control and process control using statistical process control (SPC). It defines quality as fitness for use and notes that quality is inversely proportional to variability. Reducing variability through techniques like SPC can improve quality. SPC involves experiment design, factor analysis, modeling relationships between inputs and outputs, and process compensation/regulation to reduce variability and improve quality. Effective use of SPC can increase productivity and reduce costs by lowering prevention, appraisal, internal failure, and external failure costs.

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Ankush Ahirrao
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386 views

Statistical Quality Control SPC

This document discusses statistical quality control and process control using statistical process control (SPC). It defines quality as fitness for use and notes that quality is inversely proportional to variability. Reducing variability through techniques like SPC can improve quality. SPC involves experiment design, factor analysis, modeling relationships between inputs and outputs, and process compensation/regulation to reduce variability and improve quality. Effective use of SPC can increase productivity and reduce costs by lowering prevention, appraisal, internal failure, and external failure costs.

Uploaded by

Ankush Ahirrao
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Statistical Quality Control with SPC

Motivation for using SPC

Gnter Faes Mail: [email protected]


27. Oktober 2005 Page 1

Statistical Quality Control with SPC


Introduction: Dimension of Quality Eight components of quality (Garvik 1987)

1 2
Reliability
How often does the product fail?

Performance
Will the product do the right job?

8
The quality of a product can be evaluated in several ways...!

Conformance to Standards
Is the product made exactly as the designer intended?

Durability
How long is the service life of the product?

Perceived Quality
What is the reputation of the company or its product?

Serviceability
How easy is it to repair the product?

6 5

Features
Additional features to the performance?

Aesthetics
Visual appeal of the product

27. Oktober 2005

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Statistical Quality Control with SPC


Introduction: Quality Definition
Quality means fitness for use Quality of design Quality of conformance

Quality is inversely proportional to variability If variability in the important characteristics of a product, the quality of the product increases! Quality improvement is the reduction of variability on processes and products!
This can be reached with a team of specialists in development, manufacturing, quality engineering and other disciplines! concurrent engineering

27. Oktober 2005

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Statistical Quality Control with SPC

One way to reduce the variability is to use statistical process control (SPC)!

27. Oktober 2005

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Statistical Quality Control with SPC


The way to statistical process control, SPC
Experiment design Factor analysis FMEA, cost analysis, ...
(as an example)

Model the relationship between the influential input variables and the output quality Regression and / or characteristics time series analysis

SPC

Process compensation and regulation

EPC / feedback control


(EPC = Engineering process control)
27. Oktober 2005 Page 5

Statistical Quality Control with SPC


Possible SPC integration in a manufacturing process as a overview
Product design Customer influence QM Methode Customer needs
(see also Dimension of Quality)

Incoming goods Incoming inspection

Manufacturing process SPC


P co roc an mp ess d en re sa gu ti la on tio n

Material management Outgoing inspection

Customers Incoming inspection

machine

material

Above fields take influence through variability onto the process!


27. Oktober 2005

man

environment

method
QM-System
Page 6

Statistical Quality Control with SPC

Effective quality improvement be instrumental in increasing productivity and reducing cost!

27. Oktober 2005

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Statistical Quality Control with SPC

Quality Costs

ed QM r used tively ion costs! Effec duct o the pr

uces

Prevention Costs
Quality planning Process design Process control Training ...

Appraisal Costs
Inspection of Incoming material Product inspection ...

Internal Failure Costs


Scrap Rework Retest Downtime ...

External Failure Costs


Complaints Returns Warranty charges ...

27. Oktober 2005

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Statistical Quality Control with SPC

Bibliography
Introduction to Statistical Quality Control, Douglas C. Montgomery, 5e Wiley Prozessfhigkeitsmessung fr die industrielle Praxis, Horst Rinne und Hans-Joachim Mittag, Hanser As outline:
Control chart:

http://www.faes.de/Basis/Basis-Statistik/Basis-Statistik-Regelkarten/basis-statistik-regelkarten.html
SPC:

http://www.faes.de/Basis/Basis-Lexikon/Basis-Lexikon-Prozessfaehigkei/basis-lexikon-prozessfaehigkei.html

27. Oktober 2005

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Statistical Quality Control with SPC

Thanks for your friendly attention!

27. Oktober 2005

Page 10

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