Qualitative Text Analysis A Guide to Methods Practice Using Software Udo Kuckartz - The latest updated ebook is now available for download
Qualitative Text Analysis A Guide to Methods Practice Using Software Udo Kuckartz - The latest updated ebook is now available for download
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Udo KUcKartz
Udo KUcKartz
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References 161
Index 167
vii
Figure 5.4 Excerpt from Interview with R29, Paragraphs 33–37 134
Figure 5.5 Summarizing Coded Segments by Use of the Summary
Grid 138
Figure 5.6 Visualization of How a Group Discussion Progressed 146
Figure 5.7 Visual Representation of Interviews and Their Assigned
Categories 147
ix
xi
xiii
xv
Like Clive Seale and others (Seale, 1999b; Seale & Silverman, 1997), this book
strives for methodological rigour in qualitative social research. An accurate
description of the analytical approach and the recognition of the existence of
quality standards are, in my opinion, as essential to qualitative text analysis as
to any analysis method in the social sciences. With the new techniques of
computer-based analysis, ranging from different methods of coding and re-
finding, linking and writing notes to complex modelling and visualization of
qualitative data analysis, powerful tools are available to increase the quality of
the analysis. The closer proximity to the data, better accountability, transpar-
ency and documentation are likely to increase the credibility of qualitative
analysis and thus, their general appreciation in the scientific community. For
this reason, this book assumes that modern computer techniques will be used
and includes them as an integral part of the presentation of methods.
The aim of the book is to provide a hands-on description of the qualitative
text analysis approach, using the example of the analysis of qualitative inter-
views, and more specifically of guideline-structured interviews. Theoretically,
the methods presented are suitable for other data types such as narrative inter-
views, observation protocols, visual data, images, documents, etc., but they
must be adjusted accordingly. The three methods presented here are not
intended to form a rigid, constricting concept. These methods can be modified,
expanded and differentiated according to the approach adopted for actual
analysis in a research project. Here, I refer to the position expressed by
Huberman and Miles regarding the flexible application of evaluation strategies:
Thus, this book does not present a one-size-fits-all approach to qualitative data
analysis, rather methods of analysis are presented, which have to be adapted
to the specific situation of a research project.
The book is constructed as follows: Under the heading, ‘Analysing
Qualitative Data – But How?’, Chapter 1 presents essential foundations and
argues the importance and the central role of the research question. Chapters
2 and 3 then turn to qualitative text analysis in the strict sense. The second
chapter traces the path from different ‘sources’ like grounded theory, thematic
analysis and classical quantitative content analysis to qualitative text analysis,
after which the basic concepts and the general process of qualitative text
analysis are shown in the third chapter. The fourth chapter represents the core
of the book, in which three methods of qualitative text analysis are described
in detail. Chapter 5 focuses on the possible assistance computer software can
provide throughout the entire analysis process, from transcription to presenta-
tion and visualization of results. The following chapter, Chapter 6, is devoted
What do the terms ‘qualitative data’ and ‘quantitative data’ mean? While the
term ‘quantitative data’ is directly associated – even by laymen – with num-
bers and statistics, and likely with costs in economic fields, the term ‘qualita-
tive data’ is not equally self-explanatory, as it has very different meanings in
various scientific disciplines as well as in everyday life. In human resources,
for example, it entails areas such as employee satisfaction, motivation, and
work environment as opposed to quantitative (hard) data, such as personnel
costs, headcount, etc. For geographers, the number of inhabitants in various
communities represents typical quantitative data, while classifying a munici-
pality into zones involves qualitative data. In psychology, qualitative data often
refers to data of the scale type nominal or categorical, i.e. actual data from the
field of standardized (quantitative) research. There you will even find text-
books that introduce the term ‘qualitative data’ in the title, but which actually
involve quantitative analysis methods for categorical data.
“No, I did not pray,” was the gloomy reply, which astonished and
distressed the young wife.
“You saw the hand stretched forth to save; I saw the hand
upraised to strike.”
Then Io’s thoughts fell naturally into the channel of prayer. She
had very often before pleaded for her husband—she had wrestled in
intercession at the time of his illness, and again and again after her
marriage—but never with more intense, agonized earnestness than
she did now, with her litter for an oratory, and the black, sombre
night as a curtain around her. Her head bowed on her clasped
hands, and the tears wetting her pale cheeks, Io prayed in the
gloomy forest. Then suddenly the litter emerged into moonlight, and
the calm holy brightness around seemed like an earnest of answer
to prayer.
“We are going for the third time to Mouang,” thought Io as she
leant back in her litter and closed her eyes, Oscar thought in sleep.
“It seems as if some invisible cord drew us to a spot of which
yesterday we knew not even the name. May it be that some strange
blessing awaits us there. May it be that the guiding Hand which is
leading us on in this land of strangers is taking us to a place where
my Oscar’s darkness will pass away, and where he will see and know
that goodness and mercy have followed, and will follow him still, all
the days of his life.”
CHAPTER XIX.
THE PREACHER.
So entirely was Io absorbed in prayer that she did not notice
when Mouang was reached.
“It is the effect of past terror,” said Oscar to himself; but he was
mistaken in the supposition. Io had almost for the time forgotten the
danger through which she had passed, her mind was so filled with
the question, “What can it be that separates my beloved from his
God?”
The Karen villagers were asleep in their huts when, at the dead
of night, the travellers approached Mouang; but the voice of Ko
Thah Byu soon roused them from their slumbers. Everything that
could be done for the comfort of the white strangers was done with
all possible haste. The family who occupied the cleanest bamboo hut
hospitably gave it up to the lady. It was not the hour for milking
cows or goats, fruit was scarce, bread and green vegetables not to
be had; but a fire was lighted, rice hastily boiled, and dried river-
fish, with the dainties of red chillies and garlic, with leaves for plates,
supplied the Coldstreams and Maha with a midnight meal. Io could
eat little—her appetite was gone; but she was thankful to lie down
and rest, and try to forget her troubles in sleep.
“It is only the call for the villagers to assemble for morning
prayer,” said Oscar, entering the hut with a large earthen vessel of
fresh milk in his hand. “Would you like to be present, my love?”
Io assented; and Oscar, who had been up for some time, left her
to make her morning preparations, and offer up her early devotions.
During the course of the night, the lost mules with their drivers had
made their appearance at Mouang, Ko Thah Byu having sent a Karen
guide after them to show them the way.
Before Io rejoined her husband, the early meeting for prayer was
half over. It was held in the open air: peasants, men and women,
some of the latter with babes in their arms and little children beside
them, listened to the parable of the rich man and Lazarus, which Ko
Thah Byu, standing on a slight eminence, read and expounded. The
Scriptures which missionaries had caused to be translated and
printed in the tongue of the Karens, was a treasure gladly welcomed
and still dearly prized by this people.
“Ko Thah Byu was a slave once,” pursued the Karen, “knowing
nothing—very dark—man’s slave and a slave of Satan. Padri Judson
set slave free from man’s bonds, but the worse bonds held him
tightly still. Ko Thah Byu then learned something of the good, but he
followed the bad. Got debt; Christian brother Ko Shway Bay paid
debt—took Ko Thah Byu as servant. But servant bad, very bad;
master could not keep such servant—sent him away. All men say Ko
Thah Byu no Christian, Ko Thah Byu got very black heart. But Good
Shepherd see that leopard could be turned into sheep; Christ could
change wild beast’s spots, Christ could put love in black dead heart.
The Lord caught Ko Thah Byu when sinner just dropping into hell—
over edge, falling down, down, down—Christ caught hold, and
saved, and pulled sinner up, and washed, and set upon Rock!” Tears
gushed from the Karen’s dark eyes as he told of redeeming love.
“Did you kill a man?” exclaimed Oscar, starting to his feet from
emotion too strong to be repressed.
“Kill many men, more than these fingers thrice told,” was the
reply of Ko Thah Byu, as he stretched out his dark muscular hands.
“And you yet found grace—a murderer found grace!” cried Oscar.
For the first time since, when a boy, he had stood by a mother’s
grave, Oscar Coldstream was sobbing!
Io waited for several minutes till Oscar should break the silence
which followed. She felt somewhat as a wretch condemned to be
blown from a cannon might feel while awaiting the fatal explosion.
When Oscar spoke at last it was with rapid utterance, as if to
shorten suspense and pain.
“But all was set right at once,” cried Io. “I convinced you that
I had never loved any man but yourself; that I merely amused
myself with poor Walter because he was my cousin, brought up in
the same nursery, and I liked his fun and his practical jokes. Surely
I quite convinced you, Oscar?”
“You did convince me, Io. I saw that I had been a jealous,
unreasonable fool. You and I were happy once more.”
“And it was never possible that my unfortunate cousin could give
you a moment’s uneasiness again,” said Io. “He died about the time
of your return. Walter had made a foolish bet that he would climb an
inaccessible cliff; he failed—fell—and, alas! perished.”
“Walter did not fail, nor fall—till he was thrown down by these
accursed hands,” said Oscar abruptly. He dared not look at his wife
as he spoke; he could not have met her look of horror.
“Now you know why I could not lead the devotions of others,
why I dared not approach the Holy Table. Could I—wretch that I am
—offer up petitions with guilty lips, take the emblems of redeeming
love into a murderer’s blood-stained hand? No, I could not have so
played the hypocrite, or I might have been struck dead on the spot.”
“I cannot believe this frightful tale,” gasped Io; “you have been
dreaming it in some fit of delirium. Why should you injure my poor
cousin, from whom you parted in friendship, and whom you had not
even seen for two years?”
“You know the worst; now hear what may possibly extenuate a
little my madness—my guilt.” Oscar spoke in a calmer tone, for he
already felt something of relief from frank confession. “When
I started from Moulmein to return and claim you as my bride, I was
the happiest mortal on earth. Paradise seemed to open before me.
The first check to my joy came at Malta, where I found no letter
from Io.”
“The one which Thud detained told you why. My mother had
been suddenly taken with a fit; in my great anxiety for her dear life
I had forgotten the day for writing to Malta. But surely the missing
of one post need not have caused you much distress.”
“Oh, the poor foolish boy!” exclaimed Io. “He did not tell you that
he had given my name to his hunter, and that in a steeple-chase she
was first. I remember Walter’s saying to me that he had played on
you a practical joke.”
“A joke which cost the poor fellow his life, and has blasted mine,”
groaned Oscar. “The jealousy which I had deemed stifled for ever
suddenly blazed up within me, till my soul was as a furnace
sevenfold heated. When the Argus neared Dover pier I sprang out,
narrowly missing falling into the sea—spectators must have thought
me mad. Would that I had been drowned, and so had never lived to
look on him whom I hated! I determined to see you at once, and
learn the whole truth from your lips. I hurried along the shortest
path, that at the top of the cliffs, so often trodden with you. As
I passed on I heard a voice gasp out my name; I saw two hands
grasping the ground not two yards from the path, and I saw the
head of the climber who had just reached the top of the cliff. The
face had the flush caused by violent physical effort, but I deemed it
the flush of triumph. It was Walter’s face; he had just breath enough
left to cry, ‘I’ve won!’ Those were his last words. For a moment
I appeared to be possessed by a demon—I was possessed, for I did
the deed of which I repented even before I heard the sound of the
crash below.”
Io’s only reply was throwing herself on her husband’s breast, with
her arms clinging round his neck. Oscar’s confession, made at cost
of so much shame and anguish, made him seem dearer than ever.
“Oscar, I love you, oh so fondly! God loves you too, and He will
forgive. Remember the thief on the cross.”
“He confessed and found mercy, but it was from a cross,” said
Oscar Coldstream. “I have not yet taken up mine; I have shunned it
—I shun it still.”
“What do you mean?” cried Io, raising her head; “you have
confessed, and fully. You are not a Romanist; you look not for
priestly absolution.”
“Io, I have not only broken God’s law, but the laws of my
country. Justice demands a victim. My cross is to let the world know
my guilt, publicly to confess my crime and accept its penalty, even
should it be a death of shame. Nothing less than this can give to a
guilty conscience peace. You have said that it is your desire—your
right—to judge; judge then what course should I take. I leave the
decision in the hands of my wife.”
“They are begging you to leave Maha with them, my love. The
woman says that she has lost her only child, and desires to adopt
Maha as her daughter. I have spoken to Ko Thah Byu, who gives to
the widow a high character for piety.”
The object of the petition was mutely standing by with her hands
clasped, and her dark eyes watching the face of her mistress.
“Does Maha wish to stay here?” asked Io. She spoke in English,
and Oscar translated the question.
“Pain? no, nothing pains now, but—” She paused, and pressed
her hand on her heart. Io was somewhat like the poor victim broken
on the wheel, who, after the first crushing blow had paralyzed
sensation, mocked at the idea of any other stroke having power to
hurt.
“You have done much for me—more than you know, my brother,”
said the Englishman to the Karen. “You have helped to release me
from bonds which I believed would have bound me for ever.”
The lady early laid herself down to rest, but not to sleep.
Feverish and restless Io remained through what appeared to be an
almost interminable night. If a few minutes of slumber came, they
were rendered horrible by dreams in which the terrible tragedy of
the cliff was acted over again. But Oscar was able to sleep; his wife
marvelled to see how calmly he rested. The cause of this was partly
physical fatigue and reaction after a violent inward struggle, but
partly that his confession to his wife had in some measure relieved
his conscience. He had taken the first step—or rather desperate leap
—under the weight of the cross which he had at last dared to take
up.
“Oscar, will you arrange that we do not reach Moulmein till quite
after dark?” said Io, as she took her place in the litter. “The moon
does not rise now so early. I wish no one to know of our arrival.
I could not endure to-day to meet Thud or the doctor.”
Blessed rift in the dark, dark cloud! Oscar could at last kneel
down by the side of his wife and pray aloud. And what a prayer was
his! It seemed to be poured out at the feet of a Saviour in visible
presence—a pleading, imploring prayer for mercy on the guiltiest of
the guilty. But it was a prayer uttered in faith and hope—faith that
there is indeed a Fountain to wash away sin; hope that its stain had
already been removed from a penitent’s soul. The sinner was
prostrate indeed, but, like Saul of Tarsus, in deep humility, not in
despair. Io drank in each word of the prayer. It refreshed her, it
strengthened her, while it made her tears flow fast. When the
supplication was ended, the “Amen” came from her lips with a sob.
Then the husband and wife arose from their knees. Oscar knew
that the mail for Calcutta would start on the morrow, and Io had
promised to give her answer on the day which had now passed into
night.
The husband pressed a long, tender kiss on Io’s cold brow. Not
another word passed between them. Io went to her own room, and
Coldstream retired to his study.
Seated in that study, Oscar wrote a brief but full account of his
crime in an official letter addressed to Government House. He
omitted nothing, except the cause of the hatred which he owned
that he had felt towards his unfortunate victim; he made not the
slightest reference to his wife. Oscar wrote with a strange calmness
which was to himself a matter of surprise. He then lighted a taper
and sealed up his document, placed it in his desk, which he locked,
read awhile in his Bible, and then retired to rest.
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