Table of Content
1. Introduction to LinkedIn.......................................................................................................... 3
1.1 Domiciliary & Global Presence........................................................................................... 3
1.2 Key Milestones & Evolution............................................................................................... 4
1.2.1 Early Growth...............................................................................................................4
1.2.2 Acquisition..................................................................................................................5
1.2.3 Post-Acquisition..........................................................................................................5
1.3 Ownership & Business Model............................................................................................. 5
2. Aim & Objective........................................................................................................................ 6
3. Data as a Core Asset.................................................................................................................. 6
3.1 Measurable Monetary Value of Data Assets........................................................................6
3.2 Non-Measurable Monetary Value of Data Assets................................................................7
4. Creating Value from Data......................................................................................................... 8
4.1 Innovation............................................................................................................................ 8
4.2 Integration............................................................................................................................ 9
4.3 Strategy................................................................................................................................ 9
5. Conclusion................................................................................................................................ 10
References..................................................................................................................................... 11
1. Introduction to LinkedIn
LinkedIn was first erected in 2002 in the living room of co-founder Reid Hoffman (LinkedIn,
2024). In the spring of 2003, the company blossomed out into the world (LinkedIn, 2024).
Today, LinkedIn is globally recognised as a social networking platform crafted for professionals
and is one of the largest professional platforms in the world (LinkedIn, 2024). It operates within
the digital professional networking and recruitment sector. LinkedIn’s unique selling proposition
is its focus on business networking rather than casual interactions. Its industry competitors
include platforms like Indeed and Glassdoor; however, LinkedIn’s extensive business tools make
it a leading platform within the sector.
1.1 Domiciliary & Global Presence
LinkedIn is headquartered in the heart of Silicon Valley—Sunnyvale, California. The social
platform has a vast global presence, operating in over 38 cities with 1 billion members in 200
countries and territories worldwide (LinkedIn, 2024). LinkedIn’s global presence aligns with its
mission of connecting professionals around the world (LinkedIn, 2024).
Figure 1
LinkedIn’s Global Membership
Note. This graphic represents the total number of LinkedIn users in different countries and
regions, with over 323 million users in the Asia-Pacific region.
1.2 Key Milestones & Evolution
1.2.1 Early Growth
● In 2006, the platform had accumulated over 20 million users (Burt, 2023).
● In 2011, LinkedIn filed for an initial public offering (IPO) on the New York Stock
Exchange, becoming the first major U.S. social network to launch an IPO (LinkedIn
Corporate Communications, 2011).
1.2.2 Acquisition
● LinkedIn acquired Bizo in 2014, transforming the platform to provide additional
advertisement targeting technology such as advanced audience segmentation and
precision targeting (Burt, 2023).
● In 2016, the platform was acquired by one of the Tech Titans—Microsoft—for $26.2
billion (Microsoft News Center, 2016).
1.2.3 Post-Acquisition
● In 2021, LinkedIn hit $10 billion in revenue following features like LinkedIn Learning
and AI-powered career development and advertising tools (LinkedIn, 2024).
● In 2022, LinkedIn acquired Oribi, a marketing analytics company, and opened its first
Israel location (LinkedIn Corporate Communications, 2022).
1.3 Ownership & Business Model
Microsoft owns LinkedIn; however, it is managed as a subsidiary, maintaining its own brand and
operational autonomy (LinkedIn, 2024). Today, the platform is under the leadership and direction
of Ryan Roslansky. LinkedIn utilises a “freemium” business model (Shah, 2024). First coined by
Jarid Lukin of Alacra in 2006, “freemium” is derived from conjoining “free” and “premium”.
LinkedIn uses the freemium model by offering basic features for free while charging a premium
price for its advanced features. The platform makes money through premium subscriptions,
recruitment solutions, advertising, and learning solutions (Shah, 2024).
2. Aim & Objective
Data has emerged as a powerful intangible asset that companies can measure, control, and
evaluate to drive success and performance (Bodendorf & Franke, 2024). Contrastive to tangible
assets, intangible assets are subjected to inherent uncertainties and valuation complexities due to
their non-physical nature (Andriessen, 2004). This paper aims to evaluate LinkedIn’s data as a
core asset by examining its tangible and intangible contributions to monetary value and
exploring how LinkedIn creates value from its data through innovation, integration, and digital
strategy (Atrill & McLaney, 2010). This paper will investigate LinkedIn’s data-driven
approaches to highlight how the organisation generates and sustains value in the digital economy.
3. Data as a Core Asset
Data plays a fundamental role in LinkedIn’s business model, providing insights that fuel its
recruitment, learning, and advertising services. LinkedIn’s data includes extensive user
information from its one billion members, such as education, professional background, skills,
and interests. It is then used as a valuable resource for delivering targeted services (LinkedIn,
2024). This data aligns with the theory that data-driven decision-making increases efficiency,
innovation, and competitiveness by transforming raw data into strategic actions (Sarioguz &
Miser, 2023).
3.1 Measurable Monetary Value of Data Assets
In terms of tangible monetary assets, LinkedIn’s physical assets include computer equipment and
data storage infrastructure to effectively utilise and manage the company’s vast user data. These
tangible assets allow LinkedIn to maintain its “Big Data” and provide valuable information for
its services, such as LinkedIn recruiting and advertising solutions. For example, LinkedIn’s
recruiting solutions illustrate its data-centred approach, as recruiters can filter for their ideal
candidates based on skills and engagement history (LinkedIn Hire, 2024). Additionally,
LinkedIn’s advertising solutions, Campaign Manager, capitalise on user data by allowing
marketers to target advertisements based on professional profile information (e.g., job titles,
company, company size, and years of experience). The monetary value of LinkedIn’s data can be
inferred through its revenue from the aforementioned services. In the 2023 fiscal year, LinkedIn,
managed under Microsoft, generated over $15 billion in revenue (LinkedIn Corporate
Communications, 2023). This revenue highlights LinkedIn data’s monetary contribution through
tangible assets supporting data acquisition and management.
3.2 Non-Measurable Monetary Value of Data Assets
Beyond revenue, LinkedIn’s data holds significant non-measurable monetary value for the
platform by shaping the company’s reputation and customer relationships. Recognised as a
Professional Network Giant, LinkedIn has a reputation for being a reliable and trustworthy
professional platform because of the high quality and relevance of its data. By providing accurate
job matches and relevant networking opportunities, LinkedIn builds trust and loyalty among its
users. Brand reliability is a critical non-measurable monetary asset that draws users to LinkedIn
as it is the ability of a brand name to be closely attached to an offering, reducing the risk of
consumers purchasing from other brands (Setiawan & Patricia, 2022). Furthermore, this data
allows LinkedIn to create meaningful relationships with its customers and user base. For
example, recruiters can rely on LinkedIn’s dataset for candidate selections, and advertisers can
use it to target niche professional audiences.
4. Creating Value from Data
4.1 Innovation
Data yield information, which, when contextualised, transforms into knowledge that drives
innovation (Liew, 2007). With data being the pathway to innovation, it is essential to classify
LinkedIn's critical data assets to assess how the platform creates value from its current data
through innovation. Using Snyder’s (2022) data balance sheet template, LinkedIn’s data falls
within the “easy-to-access data asset” quadrant, following the FAIR principle—Findable,
Accessible, Interoperable, and Reusable.
The “easy-to-access data asset” quadrant provides opportunities for continuous innovation
through predictive maintenance and website personalisation (Snyder, 2022). LinkedIn creates
value from data using AI and machine learning innovation to enable the platform to improve
personalised recommendations, job matching, and user content relevance. The company uses its
data assets to create a machine learning predictive analytics model that helps organisations target
their marketing audience by specific work sectors, skill sets, and seniority levels. LinkedIn
applies AI to organise and analyse substantial data on its member’s behaviour and engagement
history to enhance users’ feed algorithms. In 2024, the company announced new AI-generated
insights that would appear on premium user’s new feeds (Britannica, T. Editors of
Encyclopaedia, 2024).
4.2 Integration
LinkedIn’s acquisition opened new avenues for integrating with Microsoft’s resources to enhance
its value proposition. For example, Microsoft Word’s Resume Assistant leverages LinkedIn’s
data to deliver real-time career insights, allowing users to refine resumes based on current
industry standards and peers’ profiles (Levy, 2017). Integration with Microsoft’s cloud solutions
like Dynamics and Office 365 enhances LinkedIn’s data security, processing, and storage
capabilities. This integration demonstrates the value of combining existing capabilities across
both companies, which aligns with the dynamic capability theory (Teece, 2018).
4.3 Strategy
LinkedIn’s digital strategy leverages data to create value by driving user engagement and
platform integration. The networking platform adds value for users within familiar productivity
environments by integrating with Microsoft tools, as mentioned in section 4.2. This increased
LinkedIn’s appeal and accessibility as a professional development tool, sustaining steady user
growth (Figure 2) and engagement (Milkova, 2022). AI-powered personalisation and predictive
analytics are crucial in LinkedIn’s strategy (Hilgers, 2024). Algorithms analyse user activity and
profile data to provide job suggestions, skill-building courses, and networking recommendations
that are highly relevant to each user (Hilgers, 2024). LinkedIn’s digital strategies effectively
create value from its data by driving engagement, growth, and profitability.
Figure 2
Number of LinkedIn Users 2009-2022
(Business of Apps, 2023)
5. Conclusion
In summary, this paper evaluated LinkedIn’s data as a core asset by identifying and analysing
both its measurable and non-measurable contributions to the company. The tangible aspects
include physical infrastructure such as computer equipment and data storage, which enable
LinkedIn to process and manage “Big Data” productively. Meanwhile, the intangible value of
LinkedIn’s data lies in its role in enhancing brand reputation and fostering customer loyalty,
reliability, and trust.
This analysis further examined how LinkedIn leverages data through innovation, integration with
Microsoft software, and strategic digital personalisation to create value for the organisation.
Overall, these data-driven approaches demonstrate LinkedIn’s effective use of data as a resource
and asset that drives engagement, builds brand equity and increases profitability in the digital
economy.
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