Virag Shukla

H303, Anantraj Meceo Sec 91 Gurugram, Haryana -122505

8750907222 | [email protected]; [email protected]

To grasp the best opportunities provided or coming across, and put

all my efforts to attain organization’s goal, and help the organization
to grow by application of my dedicated services.

Extensive experience in Sales & Business development with

balancing operations to the client satisfaction. Tenacious in building
Strategic business relationships, securing customer loyalty, and
forging relationships with external partners. Highly skilled in
developing channels and partners, driving brand identity and
analyzing market research. Well suited and self-motivated working
within a virtual environment. The core strength is the innate ability
to effectively combine corporate objectives and providing visionary
leadership in highly competitive domestic and international markets.

Executive-level business developer with in-depth experience

establishing thriving partner alliances and strategic marketing
programs that significantly increase revenue. Ability to effectively
direct cross-functional teams of technical and sales professionals, as
well as manage vendor and client relationships within leading-edge,
high technology environments. I have worked closely with client
managers to maintain business relationships and client deliverables
also with in-house recruiters to fill positions. I was vital to the
success of placing many key placements and establishing new
business for my employers. I was involved in creating leads for
recruitment, build the database for the prospective clients/ Vendors
and close the requirements with robust candidates.

Seeking a position with a company that can benefit from my

expertise and experience while offering me the opportunity for
challenging and continued professional growth. I have 18+ years of
experience and bring a wealth of knowledge and experience from
the various positions that I have held all these years.

I am a Manager – Operations & Account & Business Head with 15+

years of experience in all facets of recruitment, including contract,
technical, managerial candidate recruitment. Skills include
recruitment process management, screening, and full life-cycle
recruiting. Unique skills include filling difficult to fill requirements
and recruiting quality candidates.

MANAGEMENT STRENGTHS

 Business Development
 Operations Management
 Team Building
 Process Management
 Budget Planning
 M&A / Strategic Alliances
 Program Management
 Global Talent Acquisition and Management
 Vendor Management
Professional Experience

Diverse Lynx – Noida {UP)

March 2021- Till Date {4 Year}
Business Unit Head- Sales

Client handling: - Birla Soft, L&T, Mphasis, TCS (Microsoft, Apple, Cisco, Allianz
Life), LTI Mindtree, BCT Consulting, Haxaware, MRCC, Caspex

 Heading Noida facility , large team Size.

 Total responsibility for execution and high level of delivery on all projects, P&L and
increased inflow of business. Performs and oversees business development
relationships and sales and HR activities.
 Setting up Center of Service Excellence functions, Managing On/Offshore
infrastructure technology support services, focusing on improving service, increasing
efficiency and reducing costs.
 Revenues & Profitability
 Budget planning, review, compliance.
 Reviews project milestones, deliverables and quality metrics. Identifies risks and
defines mitigation plans.
 Responsible for developing appropriate processes and road map including
technology, hiring plans, training requirements, and staffing Identifies functional
linkages across the organization for inter departmental collaboration.
 Serve as the content and technical expert regarding organizational development
including assisting in development and implementation of change
strategies/management; organization structure/role changes; organization culture;
process improvements and team development
 Drives teams to maximize performance while maintaining high standards of quality &
ensure the organization meets Service Level Agreements / Performance Guarantee
goals.
 Responsible for Operations - IT, HR, Training, Strategy, Organization Development,
Engineering & Business support.

Nueva Inc – Gurugram (HR)

March 2018- Mar 2021{ 3 Year}
Sr Manager – Operations, Business Development & Sales

Client:- Photon (JC Penny, JPMC, Wells Forgo) Wipro

Handling operations at Nueva Inc. - having its registered offices in USA & Canada and
operations office in India primarily into RPO operations for its clients in USA and Canada.
Key roles & responsibilities:

 Managed recruiting process from requisition initiation to sourcing, to acceptance

of offer and final placement for all employment status W2, corp-to-corp, 1099 &
fulltime for all visa status: Citizen, GC, H1B, TN-1, EAD, OPT, CPT. (Easily weed out
Fake candidates)
 Extensively used job boards - Dice/Monster/Indeed/Zip recruiter, Social networks
(LinkedIn Recruiter), Boolean strings, X-Ray searches, Custom Search Engines for
sourcing, internal ATS and personal database/contacts to source and recruit
candidates.
 Passive recruiting through LinkedIn Recruiter, GitHub, Slack & other social media
tools.
 Proactively calling and reaching out to passive candidates and selling them on
open position with the client.
 Deliver an exceptional candidate experience; Manage the candidate journey and
act as a candidate advocate, ensuring they are fully informed and updated.
 Leveraging all aspects of sourcing and candidate development including job
posting, job board mining, internet sourcing, social networking, employee
referrals, and networking events.
 Explore new recruiting tools and sourcing strategies as market trends shift.
  Analyzed existing Recruitment Operations & suggested more cost-effective and
efficient Staffing processes (Business Process Reengineering).
 Lead, manage and develop the talent acquisition team (4 offshore 8 onsite),
building out the team to achieve the company's recruiting priorities and driving a
high level of performance.
 Strategically assigning each team member job priorities for the day and providing
guidance and support for their priorities.
 Manage a clear set of KPIs, recruiting reports and dashboards to analyze, forecast,
track and communicate KPIs to the business, while using metrics to drive
operational excellence across the team.

IDC Technologies -Pune (MH) April-2017 –

March 2018 { 1 Year}
Business Head

IDC Technologies Inc headquartered in Silicon Valley, California, USA with branch offices
in Dallas, TX & Irvine, CA & has international presence in Mexico, UAE, Canada, India
(Noida, Hyderabad, Lucknow, Chennai, Bangalore, Pune, and Coimbatore & Gurgaon).
Provide effective business solutions in IT Consulting & Staff Augmentation, Project
Management, Product Engineering and Business Process Outsourcing Services.

• Handling a team of recruiters & Team Lead.

• Ensured the Recruitment & Selection service is delivered in accordance with the
Service Level Agreements (SLAs).
• Ensure personal SLAs are meeting Compliance, Coverage, Hit Ratio, Interview
Ratio and Start ratio
• Co-ordinate with Recruitment Manager and other Team Leaders to ensure the
policies & procedures set by the Service Delivery Manager are implemented
appropriately and to the correct standard
• Handled weekly/monthly meeting to prioritize the requirement and increase the
efficiency and effectiveness of team member’s performance.
• Maintain daily working relationship with Account Management.
• Roll up Recruiter Scorecard.
• Participate in client call to know better about the requirement and client need.
• Tactically working with a Vendor Management System (VMS).
• Co-ordinate weekly status meetings with executive management to prioritize
requirements.
• Drive the team to meet weekly and Monthly targets (Submissions, Interviews and
Hires).
• Train and develop the fresher to become a successful recruiter.
• Co-ordinate the interview process, offer extension and closing candidates.

Tunga Services(Noida)
December 2015- April-2017{ 2 Year 4 Months)
Manager – Sales & Operations

MAMSYSConsulting(Noida) May-2015- December

2015{ 8 Months}
Manager - Accounts and Sales (US)

Damco Solutions Faridabad(HR) February 2013

to April 2015{2year 2 months}
Lead at Professional Services-Sales (Division)

Diverse Lynx Noida(UP) September

2010 to February 2013{2 year 5 Months}
Sr. Recruiter

American Cyber systems (ACS) Noida(UP) December 2009

to August 2010{1 year 8 Months}
Sr. Technical Recruiter

Deutsche Bank – Gurgaon (HR) August 2006 to

December 2009{2 year 4 Months}
Acquisition Manager Personal Banking

Deutsche Bank is a leading global investment bank with a strong and profitable private
client’s franchise. A leader in Germany and Europe, the Bank is continuously growing in
North America, Asia and key emerging markets. With more than 78,000 employees in
over 70 countries worldwide, Deutsche Bank offers unparalleled financial services
throughout the world.

Responsibilities:
 Responsible for providing financial planning services to high-net-worth customers.
 To provide personalized service for this segment of customers to build and
maintain good relationship, and to promote various banking and investment
products for optimizing new business opportunities.
 To bring high profile customer as a premium Account Holder (Rs 75000 and
above) with Deutsche Bank
 Sourcing Insurance, Mutual Funds, Saving Account, Fixed Deposit.

Education

Qualification University /School/Collage Specialization Year

Post Graduate IILM Institute of Higher Education, Marketing (Major) 2004-

Diploma in Gurugram (Haryana) Finance (Minor) 06
Management
(PGDM)
Bachelor of Manipal Academy of higher Education Information 2001-
Information Technology 04
Technology (BIT)
Diploma in software Apetch, Gwalior (M.P.) Software Engineering 2001-
Engineering (HDSE) 03

12thBoard Exam SaraswatiShishu Mandir Gorakhi PCM(Physics, 1998-

Gwalior (M.P.) Chemistry & 99
Mathematics)

Summer Training

Retail Sector
Company- Vishal Retail Pvt. Ltd. (Delhi)
Duration- Two Months
Management Trainee

Project Description
“Consumer Behavior in Hypermarket” The responsibility during the summer training
was to analyze consumer behavior in hypermarket, understand purchase behavior and
study the retail market.

Personal Details

 Date of Birth 09-April-1982

 Sex Male
 Hobbies Chess, Book Reading, Travelling, Swimming,
 Father’s Name Dr. Chiranjeeva Shukla
 Mother’ s Name Late Nutan Shukla
 Marital Status Married