University of Cape Coast

College of Distance Education

Course Syllabus/Teaching Schedule
Academic Year - 2015/2016
BUS 813D: Management and Organizational Behaviour

1. Course lecturers:
Name of Dr. Osei Owusu Mr. F. O. Boachie- Mr. Moses Abnory (Mkt & Sulemana Alhassan
Instructor (ACC. & MKT) Mensah (Mkt & HRM) (All Groups)
HRM)
Mrs Abigail Mr. Patrick Dr. Nana Yaw Oppong
Opoku Mensah Kwashie Akorsu (Acc. & Fin)
(HRM) (Acc. & Fin)
Dr. Edward
Amarteifio (Fin-
Group 1)

Mr J.E. Seddoh
(Fin-Group 2)
Group Accra Cape Coast Kumasi Tamale
Course Code/ BUS 813D: Management and Organizational Behaviour
Title
Pre-requisite
Email/facebook [email protected].
Skype I.D. gh
abigailpeasah3@y
ahoo.com
eamarteifio@ucc.
edu.gh
jeseddoh2000@y
ahoo.com
Contact No. 0502 560234
0244 629069
0244 980052
0242 375680

In today’s global world, effective management of human resources within organizations demands an
understanding of a variety of behaviours and processes. Managers should be acquainted with the underlying
reasons why employees behave the way they do in relation to their jobs, their work groups and their
organizations. Having knowledge of individuals' views, motivational attitudes and behaviours will help
managers not only to understand themselves better, but also to implement suitable managerial policies and
leadership styles to increase their effectiveness. Thus, as managers or as employees, you will encounter
issues ranging from the individual level to the group level as well as the organizational level, and you will
need to be aware of how these areas fit into your working life.

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Against this background, this course is designed to provide students with an in-depth introduction to the
broad range of theory, concept, research, and practice in management and organizational behaviour with
the aim of providing students with an understanding of organisational issues. These issues include: the
process of structuring organizations, human behaviour (individual/group) in organizational settings, and
dynamic interplay between organizational structures and people in the organization. Thus, the course
provides a comprehensive analysis of individual and group behaviour in organizations whose aim is to
provide an understanding of how organizations can be managed more effectively and at the same time
enhance the quality of employees work life.

2. Course Outline:
Week Topics Class Preparation
Lecture 1 Scope of Management and Organisational
Behaviour
 Meaning of Management
 The Management Process
 What are Organisations?
 What is Organizational Behaviour?
 Basic components of organisations
 Anchors of organisational behaviour
 General framework
 How organisations respond to uncertainties
 Strategic Planning
 Standing and Single-Use Plans
 Management by Objectives
Organizing and Organizational Leadership
 Fundamentals of organizing
 Formal organisational relationships
 The vertical organisational structure
 The horizontal organisational structure
 Determinants of organisational design
 Job designs and work schedules
 The meaning of leadership
 Leadership and management
 Sources of leadership power
 Traditional approached to leadership
 Contemporary leadership models
Lecture 2 Decision Making
 Implications for employee behaviour at the
work place
 Characteristics of managerial decision making
 Stages of decision making
 Group decision making
 Organizational decision making
Organizational Communication and Control
 The Communication Process
 Types of communication media
 Formal and informal communication

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  Types of communication skills managers
should concentrate on
 Avoiding filtering and information distortion
 Communication Channel
 Communication barriers
 Improving communication in organizations
 Meaning and purpose of control
 Types and strategies of control
 The control process
 Control model for managing ineffective
performers

Lecture 3 Personality, Perception, and Workplace

Emotions
 What is personality
 The Big Five Personality Traits
 Myers –Briggs Type Indicator
 Other personality traits
 The perceptual process
 Schema and Schemata
 Pros and Cons of schemata
 Perceptual distortions and errors
 Emotions in the workplace
 Management emotions at the workplace
Employee Motivation and Teams
 The meaning of motivation
 Content theories
 Process theories
 Groups and Teams formation
 (Discussion of Cases)
Lecture 4 Workplace Conflicts and Stress Management
 The conflict process
 Sources of conflict in organisations
 Approaches to conflict management
 Resolving conflict through negotiation
 Third–party conflict resolution

Stress Management
 What is stress
 Symptoms of stress
 Stages of stress
 Sources of job stress
 Individual responses to stress
 Burnout and causes of burnout
 Managing stress

3.0 Assessment Weighting

1. Presentation 10%
2. Assignment 30%

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 3. End of Course Examination 60%
4.0 References
Boachie-Mensah, F. O. (FOBM) (2006). Essentials of Management. Accra: Woeli Publishing Services
Kreitner, R and Kinichi, A. (2001). Management and Organisational Behaviour. New York: Wiley &
Sons
Mullins, L. J. (2005). Organisational Behaviour – Essential Tennets for a New Millennium. Cape Town:
International Thomson Publishing.
McShane, S. L. & Von Glinow, M. A. (2005). Organisational Behaviour 3rd. New York: McGraw Hill

5.0 Course Policies

Attendance Attendance does not directly affect your grade. However, you should be punctual
for lectures. If you have an occasional absence, it won't be a problem as long as
you keep up with the work. Attendance is required for presentations.
Class participation Class participation is a major part of the performance indicators. Points will be
awarded to students who demonstrate quality participation. Consequently,
students are expected to come to lectures having thoroughly read their assigned
materials. After each reading, outline the central arguments, offer your analysis of
the strengths and weaknesses, and relate the material to understanding issues in
the Ghanaian workplace.
Assignments If for any justifiable reason the student will miss an assignment, the student should
get clearance from the lecturer in advance. Retrospective permissions will not be
granted.
All assignments must be handed in at the stated time and in the stated form or they
will automatically receive a grade of zero. Late assignments are not acceptable. It
is your responsibility to retain a copy of all assignments should any questions arise
later concerning that assignment.
Students are to submit all assignments typed, with font size of 12, doubled spacing,
good margins (justified), with an appropriate referencing style (APA style), with
cover page and table of content. Students are to ensure that they comply with rules
of page limit.
Late submission of Late assignments will not be tolerated. If a student has any genuine problem,
assignments he/she must contact the lecturer before the deadline for the submission of the
assignment. There are no guarantees for extension of time; each case will be
treated on its own merit.
Grading of group work Unless group members present evidence to the contrary, all members of the group
will be presumed to have worked equally and be entitled to the same group mark.
Groups are encouraged to indicate in their reports members who did not participate
in the group assignments so that they can be treated differently.
Academic dishonesty Cheating and plagiarism will be severely penalized. Students are advised to
acknowledge sources they consult in preparing their papers and reports. Though
students are encouraged to use the Internet as sources of information, papers
copied from the internet will be rejected.

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