STANDARD FUNCTION REFERENCE GUIDE

Nedbank Group Limited Internal Use Only

 Contents
Getting started ...................................................................................................................... 3
Changes you must be aware of ............................................................................................. 4
Payment and Transfer limits.................................................................................................. 5
Accounts and Loans Menus .................................................................................................. 6
Payments Menu – Beneficiaries ............................................................................................ 7
Payments Menu – Transfers and Payments ........................................................................ 10
Payments Menu – Payment Dates ...................................................................................... 11
Payments Menu – Screen Actions ...................................................................................... 12
Client Service Menu ............................................................................................................ 13
Transaction Activities Menu ................................................................................................ 14
Search Transactions ........................................................................................................... 14
Transaction History ............................................................................................................. 14
Payment Confirmations ....................................................................................................... 15
Initiated Transactions .......................................................................................................... 15
Transactions Awaiting Authorisation ................................................................................... 15
View Transactions ............................................................................................................... 15
Services Menu .................................................................................................................... 16
Change your Internet banking password ............................................................................. 16
Bulk Transactions ............................................................................................................... 16
List of Nedbank Branches ................................................................................................... 17
List of Zimbabwe Banks ...................................................................................................... 18

Nedbank Group Limited Internal Use Only

 Getting started

In today’s world where everything is done electronically, at Nedbank Zimbabwe we’re pleased to bring you our
upgraded Internet Banking providing convenience and security from the comfort of your home. We trust you
will enjoy the new Internet Banking service.

Check your contact information

Ensure that your e-mail address and cell phone are correct and up to date. Only individual Clients with a valid e-
mail address will receive an E Statement. A valid mobile phone number is required to receive a One Time
Password (OTP).
Whenever you travel, or require OTP’s on another mobile number, or access a different email account, please
inform Nedbank accordingly in order to provide you with a secure service.

First time login

1. The new Personal Internet Banking link is https://www.internetbanking.nedbank.co.zw
2. Internet Banking login page.

At the top of the Internet Banking login screen you are required to enter two values to login to internet
banking:

1. Your profile number – this will be provided to you by the bank.

If you previously logged on with a profile number and user ID (eg 3000000999/1), you will now enter your
profile number and user ID as a combined value of 30000009991, with no spaces between the profile
number and user ID.
2. Password – your password must be a minimum of eight characters long and must contain a
combination of numbers and alphanumeric letters.

Nedbank Group Limited Internal Use Only

Changes you must be aware of

1. If you have a valid e-mail address you will now receive an E Statement for your Current Account. Cheque
images accompany E Statements. If you need a printed statement you can ask for one at your nearest
branch.
2. Email addresses and cell phone numbers are required for every user on the system. A valid email address
is required for transactional notifications, and a valid cell phone number is required for OTP’s, and SMS
messages for example Login notifications.
3. A mandatory OTP is now required for sensitive transactions, which you will receive on your cell phone.
Sensitive transactions include:
a. Adding a beneficiary;
b. Modifying beneficiary details;
c. Making once-off payments;
d. Making bank defined payments;
e. Making ZIMRA tax payments;
f. Making multiple payments;
g. Making Bulk payments.
4. Payments to your Investment Account can be done using the function Own Account Transfer.

New functionality and features

1. Making future dated payments.
2. Create your own Standing Instructions with various frequencies.
3. Subscribe to a E Statements on your Current Accounts.
4. Get online statements with various download options.
5. View a detailed transaction dashboard with audit detail.

4
Payment and Transfer limits

Online payment limits

Your online payment limits here:

Payments > View Limits Utilisation > Submenu

Bulk transactions > Manual bulk payment
Your limit for a particular transaction type will be displayed on every payment screen (excluding tax
payments)

Once-off payment limit

Once-off limits apply to transfer and payment limits, but is not maintained separately.

Transfer limits
Transfer limits apply to transfers between your own accounts eg from your savings to cheque account.

Payment limits
• Payments to accounts at this bank – Payments to Nedbank.
• Payments to other bank accounts – Payments to any other local banks and SA banks.
• Bank defined payments – The beneficiary has been approved and setup by Nedbank.
• Bulk mixed payments – File import and manual capture, both Nedbank to Nedbank and Nedbank to
other banks, and SA banks.

When you want to update any limit the following

information is required:
The minimum transaction amount.
The maximum transaction amount.
The daily limit.
The monthly limit.
The effective date of the limit.

5
Accounts and Loans Menus

Account summary Select the account that you need information

on.
Under the account summary you will find the
details about all your accounts linked to your
Term deposit / Notice
internet banking profile, as well as respective
deposit details
balances.
Here you can see details about your
Click on the Account summary submenu.
investment accounts.
Your accounts linked to your profile, with
respective account balances will be
Loan details
displayed.
Here you can see details about your loan

Account statement accounts.

Here you can view your current and savings

Loan schedule
account statements and download your
statements in various formats. Here you can see details about your
outstanding payments on your loan
Click on Accounts.
accounts.
Click on Account statement.
Select the account.
Loan repayment inquiry
Refine your Search by criteria from the
Here you can see details about your
dropdown list.
payments on your loan accounts.
Current period will show transactions for the
past 30 days.
Previous period will show transactions for the
Loan account activity
past 90 days. Here you can view your loan account

There are also other search options available statements and download your statements in

for you to search on. various formats.

Account details
Here you can see details about a specific account
type eg the overdraft limit on your current
account.

Click on Account details.

6
Payments Menu –
Beneficiaries

Beneficiary maintenance
Search for your beneficiaries.
Add new beneficiaries.
Change beneficiary detail.
Delete a beneficiary.
View the payment history for beneficiaries.
Make a payment to a beneficiary from the list of beneficiaries.

Search for all your beneficiaries

Select the Transaction type as Payments to Nedbank and other banks.
Click on Search.

Search for your beneficiaries where they bank

If the beneficiary is with Nedbank:
• Select the transaction type as Payments to Accounts at This Bank.
• Click on Search.
• All your beneficiaries that have accounts at Nedbank and are linked to your profile will be displayed.

If the beneficiary is with another bank:

• Select the transaction type as Payments to Other Bank Accounts.
• Click on Search.
• All your beneficiaries that have accounts with other banks that are linked to your profile will be
displayed.

Search results for beneficiaries

• A list of beneficiaries linked to your profile will be displayed in a table in groups of 10. If you have more
than 10 beneficiaries, you will be required to page.
• A maximum of 50 beneficiaries will be available to page through. If you have more than 50 beneficiaries
please refine your search.
• If you want to see all your beneficiaries. Select the transaction type as All and click on Report download.
This will help you to refine your search criteria eg use the beneficiary name or account number or
beneficiary ID to search with.

7
Modify beneficiary detail

• You can select to change the beneficiary detail eg statement descriptions, name of the beneficiary,
contact details of the beneficiary.
• Select the beneficiary and click on Modify.
• An OTP is required every time you modify a beneficiary detail and will be sent to your cellphone number
that is registered with Nedbank.
• You will not be able to modify the account number of a beneficiary. If the beneficiary’s account details
changed, delete the beneficiary and create a new beneficiary.

Delete a beneficiary
You can select to delete any beneficiary.

• Select the beneficiary and click on Delete.

• An OTP is required every time you modify beneficiary details.

View beneficiary payment history

Beneficiary payment history is available only for transactions done through internet banking.
Payment history for one year will be available.

Add a new beneficiary

When you add a new beneficiary you have to indicate whether the beneficiary is with Nedbank or another bank.
An OTP is required every time you add a new beneficiary. This OTP will be sent to your cellphone number
registered at Nedbank.

If the beneficiary banks with Nedbank:

• Select the transaction type as Payments to accounts at this bank.

• Click on Create beneficiary.
• Complete the beneficiary detail.

If the beneficiary banks with another Bank:

• Select the transaction type as Payments to other bank accounts and SA Banks.
• Click on Create beneficiary.
• Complete the beneficiary detail.

Please also refer to the list of Nedbank branches and Zimbabwe banks for bank details.

8
Make a payment to a beneficiary
• Search for your beneficiary.
• Select the beneficiary.
• Click on Make payment.
• You will be navigated to the correct payment screen and the beneficiary detail will be displayed.
• The following detail will be displayed:
o My statement description;
o Beneficiary name;
o Beneficiary bank detail;
o Beneficiary statement description.
• If any of the auto-completed information is incorrect or missing, please modify the beneficiary detail.
• Select the account you want to debit as the Source Account.
• Enter the amount you want to pay as the Transfer amount.
• Select the payment date option (pay now, pay later, setup standing instruction).
• Click on Submit payment.

How to make a payment to a non-beneficiary

• Payments to non-beneficiaries are called once-off payments, as described in following sections.

9
Payments Menu – Transfers and Payments

Own account transfer the institution you are paying. For example, if it

Here you can transfer funds between your own is another bank’s credit card, enter your credit

accounts. card number only as the reference.

When you make your first payment to a specific

Once-off payments bank defined beneficiary, select the option

Submit payment and Save template. Then you
Payments to accounts at this bank
do not need to re-capture the reference
Here you can make once-off payment to
number for future payments to the beneficiary.
Nedbank account holders.
For future payments to the beneficiary simply
Capture the beneficiary name and account
retrieve your template in the Payment to
detail on the screen. Please refer to the list of
section of the screen by using the look-up
Nedbank branches and Zimbabwe banks.
function.
Have the option to add the payee as a
beneficiary after you have made the payment.
ZIMRA tax payments
An OTP is required every time you make a once-
A valid BP number is required, as provided by
off payment.
your Revenue authority.
Payments to other bank accounts
Here you can make once-off payment to other
Local banks and SA banks.
Capture the beneficiary name and account
detail on the screen. Please refer to the list of
Nedbank branches and Zimbabwe banks.
Have the option to add the payee as a
beneficiary after you have made the payment.
An OTP is required every time you make a once-
off payment.

Bank defined payments

This is also known as utility payments.
An OTP is required for this function.
Make payments to beneficiaries approved by
Nedbank.
The beneficiary statement description is very
important. This is your reference number with

10
Payments Menu – Payment Dates

Payment dates View standing

In the Payment details section of payment screens instructions
you will see the options:
Here you can see any standing instructions that
Pay Now.
you have created if the instruction executed
Pay Later.
successfully.
Setup Standing Instruction.
Cancel standing
instructions
Pay now payments
Standing instructions cannot be changed. You
Choose this option if you want the payment to need to cancel the standing instruction and
be processed as soon as you submit the create a new one.
transaction. You can cancel any standing instructions that
you have created.
Pay later payments
When you select to cancel a standing
Choose this option if you want the payment to instruction all future instructions that have not
be processed in future. yet been executed will be cancelled.

Setup standing
instruction
Select the setup standing instruction option if you
want a series of payments to be processed in future
available on the functions own account transfer,
payments to accounts at this bank, and payments to
other bank accounts.

Select the option Setup standing instruction and

complete the frequency, first execution date and
last execution date.

Standing instructions can be created up to one year

in advance.

11
Payments Menu – Screen Actions

Save as template Where to find all your templates

You can save a payment template with all All your templates and drafts are available in
validations completed. Transaction activities under the, transaction
submenu, view drafts/templates tab.
Save as draft

You can save a payment template with no Beneficiary notification

validations completed.
In the Beneficiary details section you have the
Submit payment option to send your beneficiaries an email or SMS,
notifying them of a payment you made to them.
Select this option if you want to make a payment
and do not want to Save it as Template. Please note: You must activate the request to send
a notification before you make the payment. Please
Submit payment and save template
refer to the Customer alerts section.
Select this option if you want to make a payment
and save it as a template, as advised for bank
defined payments.

Payment confirmations

Payment confirmations will be available for

transactions done though internet banking, dating
as far back as one year. Payment confirmations are
available in Transaction activities, under
Transactions. In the initiated transaction tab, select
any of the following transaction types in status
completed status:

Own account transfers.

Payments to accounts at this bank.
Payments to other bank accounts.
Tax payments.
Bank defined payments.

12
Client Service Menu

Alerts (notifications) Cheque status inquiry

Please make sure your email addresses and Enquire about the status of your issued Cheques.

cellphone numbers are correct.

Stop cheque request
If you activated any of the alerts, and you want to
You can stop a single cheque or a range of cheques
change the delivery method from email to SMS or
online.
vice versa, deregister (untick all options) and re-
register with the option of your choice. E Statements
Subscribe for eStatements on your current Account:
User alerts

You can activate Login alerts (once-off only). Go to the Customer Services.
Select E Statement.
This is not required for Clients that moved to the
Select the account type and current account
new internet banking.
number.
Click on Submit.
Customer alerts
Specify the email delivery address in the
You can activate beneficiary and payee payment primary email ID field.
alerts. This must be done before payments to a Complete the subscription frequency details.
beneficiary or payee (once-off only). Accept the terms and conditions.
Click on Subscribe.
The contact details displayed are used for the
activation purpose only. This is not the details of You can change the statement delivery frequency or
your beneficiary or payee. cancel the statement delivery after your initial
subscription. Simply follow the steps above, and in
Cheque book request the primary email ID field, select the email address
You can order a cheque book online: you initially subscribed with. Then specify if you
want to modify the subscription (modify frequency)
Go to the Customer Services.
or cancel the subscription (unsubscribe).
Select the cheque account.
Select the delivery branch.
Select the branch.
Click on Submit.

We will contact you when the Cheque Book is ready

for collection.

13
Transaction Activities Menu

Search Transactions
You can search for all your transactions initiated through internet banking.

The default setting is Other search criteria, where you should select the Customer number in the Customer field,
and select the period.

Transaction history for one year will be available.

Go to Transaction activities.
Select Search transactions.

Transaction History
A transaction snapshot of all initiated transactions are available for you to view.

All transaction types are grouped together with their respective status.

Transaction history for one year will be available.

Go to Transaction activities.
Select Transactions.
Select Initiated transactions / View transactions.

Transaction statuses:
• Accepted _ applicable to non-payment transactions
• Completed _ payment transactions with payment confirmations
• Initiated _ transactions that require authorisation
• Semi-authorised _ transactions require an additional level of authorisation
• Pending for execution _ payments awaiting execution
• Rejected _ transactions initiated on the system but rejected
• Rejected for Modify _ the authoriser selected to return the transaction to the initiator
• Rejected by Authoriser _ the authoriser selected to reject the transaction
• Expired _ the transaction has not been authorised within the 7 day period

The reason for transaction rejections can be viewed as follows:

o Click on the link in the status column with the description Rejected.
o Select the transaction and click on the e-banking reference number link.
o The audit detail section and note column will show the reason why the transaction was rejected.

14
Payment Confirmations
Go to Transaction activities.
Select Transactions.
Select Initiated transactions or View Transactions tab.
Payment confirmations:
o Available for transactions with a completed status.
o Payment confirmations are not available for Standing instruction payments.
Find the transaction type for which you want to print or download the payment confirmation.
On the transaction list, select the link in the e-banking reference number column for your transaction.
Click on Payment Confirmation.
View the payment confirmation with options to:
o Print the payment confirmation, for your own record; or
o Download the payment confirmation.

Initiated Transactions

Here you can see a list of all the transaction you have created.

Transactions Awaiting Authorisation

Here you can see a list of all transactions that require authorisation. A user with authorisation rights must login
in, go to Transaction activities and select Transactions to authorise.

The authoriser will have the following options:

Authorise the transaction.

Reject the transaction.
Depending on the transaction type, there will be an option Send to Modify which will allow the initiator of
the transaction to copy the transaction and make modifications before resubmitting for authorisation again.

Transactions awaiting authorisation must be approved within seven working days. If a transaction is not
approved within seven working days, the transaction will reflect as Expired and will have to be re-captured.

View Transactions

Here you can see a lists of all the transactions created by all the users of your business.

15
Services Menu

Profile limit reporting

You can download a report of your online limits, as captured by Nedbank, as follows:

Go to the Services.
Select the Transaction Type as All.
Select the View by value as User Level Transaction.
Click on Download.

If you want to change your online limits, please contact us.

Change your Internet banking password

Change Password
The Change Password function, can be accessed after you have logged in.

The function is located with the top menu links, and can be used to change your Internet Banking Password.

Forget password

If you have forgotten your password, and as a result cannot login to Internet Banking, please contact Nedbank:

Help Desk on (0242) 254 800; or

If you are calling from outside Zimbabwe, please dial +263 (242) 254 800.

Bulk Transactions

A separate guide detailing all the information relevant to making bulk payments through a file import or manually
capturing the batch is also available.

If you require the bulk payment function to be enabled, please contact your Relationship Manager.

16
List of Nedbank Branches

Nedbank Branch Name Branch Code

Avondale 18107
Borrowdale 18111
Jason Moyo 18101
Msasa 18109
Belmont 18302
Southerton 18104
Leopold Takawira 18305
Mutare 18503
Zvishavane 18506
Kwekwe 18508
Gweru 18510

17
List of Zimbabwe Banks

Branch Code Bank and Branch Name

01101 RESERVE BANK - HARARE
01302 RESERVE BANK - BULAWAYO
02101 BARCLAYS - TREASURY
02112 BARCLAYS - FIRST STREET
02119 BARCLAYS - WESTGATE
02121 BARCLAYS - ROBERT MUGABE
02128 BARCLAYS - BIRMINGHAM ROAD
02132 BARCLAYS - NELSON MANDELA AVENUE
02133 BARCLAYS - KURIMA HOUSE
02136 BARCLAYS - CHITUNGWIZA
02143 BARCLAYS - HIGHLANDS
02144 BARCLAYS - PEARL HOUSE
02146 BARCLAYS - HARARE
02147 BARCLAYS - BORROWDALE
02149 BARCLAYS - HEAD OFFICE
02150 BARCLAYS - FOREX ACCOUNTING
02152 BARCLAYS - OPERATIONS CENTRE
02153 BARCLAYS - HIGHLANDS (UNIVERSITY)
02154 BARCLAYS - CENTRAL CASH DEPOT
02155 BARCLAYS - BARCLAYCARD CENTRE
02156 BARCLAYS - SMALL BUSINESS
02157 BARCLAYS - FCA CENTRE
02163 BARCLAYS - HIGHFIELD/MACHIPISA
02164 BARCLAYS - J MOYO FINCOR ASST FIN
02171 BARCLAYS - FINANCE DEPARTMENT
02172 BARCLAYS - ADMIN DEPARTMENT
02173 BARCLAYS - ASSURANCE DEPARTMENT
02174 BARCLAYS - RETAIL BANKING DIVISION
02175 BARCLAYS - CORP BANKING DIVISION
02176 BARCLAYS - OPS AND IT DIVISION
02177 BARCLAYS - MERCH BANKING DIVISION
02178 BARCLAYS - CHIEF EXECUTIVE
02179 BARCLAYS - RISK MANAGEMENT
02180 BARCLAYS - LEGAL DEPARTMENT
02181 BARCLAYS - TRAINING DEPARTMENT
02182 BARCLAYS - PROJECTS
02184 BARCLAYS - SECUIRTY AND O.R.M.
02185 BARCLAYS - MARKETING

18
Branch Code Bank and Branch Name
02186 BARCLAYS - MSASA
02189 BARCLAYS - PREMIER BANKING
02190 BARCLAYS - AVONDALE
02191 BARCLAYS - HARARE STREET/WEST END
02197 BARCLAYS - NON-RESIDENT
02199 BARCLAYS - CRIPPS ROAD
02307 BARCLAYS - MAIN STREET
02322 BARCLAYS - JASON MOYO
02326 BARCLAYS - BELMONT
02335 BARCLAYS - NKULUMANE
02342 BARCLAYS -LEOPOLD TAKAWIRA
02346 BARCLAYS - BINDURA
02358 BARCLAYS - SAVINGS CENTRE
02396 BARCLAYS BANK AFLUENT CENTRE
02509 BARCLAYS - MASVINGO
02510 BARCLAYS - KADOMA
02511 BARCLAYS - GWERU
02513 BARCLAYS - MUTARE
02516 BARCLAYS - KWEKWE
02518 BARCLAYS - BINDURA
02519 BARCLAYS - GWANDA
02520 BARCLAYS - GOKWE
02524 BARCLAYS - ZVISHAVANE
02525 BARCLAYS - CHINHOYI
02527 BARCLAYS - MARONDERA
02529 BARCLAYS - CHEGUTU
02531 BARCLAYS - RUSAPE
02535 BARCLAYS - CHIREDZI
02536 BARCLAYS - KARIBA
02539 BARCLAYS - KWEKWE(REDCLIFF)
02545 BARCLAYS - CHINHOYI
02548 BARCLAYS - KURIMA HOUSE (NORTON)
02592 BARCLAYS - CHIREDZI (TRIANGLE)
02593 BARCLAYS - BEITBRIDGE
02594 BARCLAYS - KAROI
02595 BARCLAYS - CHIREDZI
02596 BARCLAYS - CHIPINGE

19
Branch Code Bank and Branch Name
02598 BARCLAYS - VICTORIA FALLS
02599 BARCLAYS - VICTORIA FALLS
02803 BARCLAYS -
03101 STANBIC - NELSON MANDELA AVENUE
03102 STANBIC - PARKLANE
03103 STANBIC - BELGRAVIA
03104 STANBIC - BORROWDALE
03108 STANBIC - MSASA
03109 STANBIC - CENTRAL SERVICES
03110 STANBIC - WESTGATE
03115 STANBIC - SAMORA MACHEL
03120 STANBIC - SOUTHERTON
03125 STANBIC - MINERVA
03302 STANBIC - MAIN STREET
03303 STANBIC - BELMONT
03501 STANBIC - BEITBRIDGE
03503 STANBIC - GWERU
03504 STANBIC - MUTARE
03512 STANBIC - VICTORIA FALLS
03513 STANBIC - CHEGUTU
03514 STANBIC - KWEKWE
03515 STANBIC - CHITUNGWIZA
03516 STANBIC - NGEZI
04101 ZB BANK - TREASURY
04110 ZB BANK - HARARE
04112 ZB - FIRST STREET
04113 ZB - AVONDALE
04114 ZB - EXECUTIVE BANKING
04118 ZB - CHISIPITE
04120 ZB - GRANITESIDE
04125 ZB - UNION AVENUE
04127 ZB - LONGCHENG PLAZA
04129 ZB- BORROWDALE
04130 ZB - NATAL ROAD
04131 ZB - CARD SERVICE DEPARTMENT
04134 ZB - MSASA
04135 ZB - WESTGATE

20
Branch Code Bank and Branch Name
04140 ZB - SAMORA MACHEL AVENUE
04143 ZB - AIRPORT
04144 ZB - ROTTEN ROW
04148 ZB - CENTRAL WASTE/ITEM PROC
04151 ZB - WEST END
04157 ZB - DOUGLAS ROAD
04158 ZB - FIRST STREET
04159 ZB - AVONDALE
04163 ZB - CHISIPITE
04164 ZB - FINANCIAL SERVICES
04166 ZB - GRANITESIDE
04167 ZB - KUWANA
04168 ZB - BORROWDALE
04169 ZB - ANGWA STREET
04171 ZB - MSASA
04173 ZB - WESTGATE
04176 ZB - SAMORA MACHEL AVENUE
04177 ZB - SALARY/EMPL BENEFITS DEPT
04178 ZB - ROTTEN ROW
04179 ZB - WEST END
04180 ZB - DOUGLAS ROAD
04181 ZB - ANGWA CITY
04185 ZB - CORPORATE BRANCH HARARE
04191 ZB - FCA HARARE
04193 ZB - Harare
04196 ZB - FIRST STREET
04302 ZB - FIFE STREET
04303 ZB - CENTRAL WASTE/ITEM PROC
04304 ZB - BELMONT
04307 ZB - JASON MOYO STREET
04370 ZB - FIFE STREET
04371 ZB - BELMONT
04372 ZB - JASON MOYO STREET
04503 ZB KAROI
04505 ZB - MAPHISA
04506 ZB - SHURUGWI
04507 ZB - MWENEZANA
04508 ZB - KARIBA

21
Branch Code Bank and Branch Name
04509 ZB - GWANDA
04510 ZB - COLLEEN BAWN
04511 ZB - PLUMTREE
04515 ZB - VICTORIA FALLS
04527 ZB - NYANGA
04528 ZB - MARONDERA
04530 ZB - RUSAPE
04532 ZB - MUTARE
04536 ZB - BINDURA
04537 ZB - GWERU
04548 ZB - CHIREDZI
04550 ZB - NGEZI BRANCH
04552 ZB - CHITUNGWIZA
04555 ZB - BEITBRIDGE
04556 ZB - KWEKWE
04558 ZB - KADOMA
04560 ZB - SANYATI
04561 ZB - GUTU MUPANDAWANA
04563 ZB - MUROMBEDZI
04564 ZB - MASVINGO
04565 ZB - CHINHOYI
04566 ZB- MOUNT DARWIN
04567 ZB - HWANGE
04568 ZB- TRIANGLE
04569 ZB - ZVISHAVANE
04571 ZB - PLUMTREE
04572 ZB - VICTORIA FALLS
04573 ZB - MARONDERA
04574 ZB - MUTARE
04575 ZB - GWERU
04576 ZB - CHITUNGWIZA
04577 ZB - BEITBRIDGE
04578 ZB - KWEKWE
04579 ZB - KADOMA
04580 ZB - SANYATI
04581 ZB - GUTU
04582 ZB - MUROMBEDZI
04583 ZB - MASVINGO

22
Branch Code Bank and Branch Name
04584 ZB - CHINHOYI
04585 ZB - MOUNT DARWIN
04586 ZB - JULIASDALE
04624 ZB - FINSURE HOUSE
04650 ZB GWERU
05101 STANDARD - AVONDALE
05102 STANDARD - PRIORITY BANKING HARARE
05110 STANDARD - WESTGATE
05116 STANDARD - MUTUAL CENTRE
05120 STANDARD - SPEKE AVENUE
05124 STANDARD - KARIGAMOMBE
05128 STANDARD - BORROWDALE
05132 STANDARD - ROBERT MUGABE
05136 STANDARD - WEST END
05140 STANDARD - AFRICA UNITY SQUARE
05148 STANDARD - SOUTHERTON
05152 STANDARD - NELSON MANDELA AVENUE
05156 STANDARD - HIGHLANDS
05160 STANDARD - CRIPPS ROAD
05173 STANDARD - TREASURY
05176 STANDARD - FINANCE DIVISION
05195 STANDARD - CUSTOMER SERVICE CENTRE
05305 STANDARD - BELMONT
05337 STANDARD - MAIN STREET BULAWAYO
05338 STANDARD - JASON MOYO STREET
05395 STANDARD - BULAWAYO ITEM PROC
05501 STANDARD - CHIVHU
05502 STANDARD - BINDURA
05505 STANDARD - MASVINGO
05507 STANDARD - KADOMA
05509 STANDARD - GWERU
05511 STANDARD - CHEGUTU
05513 STANDARD - KAROI
05517 STANDARD - CHIPINGE
05525 STANDARD - KWEKWE
05529 STANDARD-SHURUGWI
05537 STANDARD - CHINHOYI

23
Branch Code Bank and Branch Name
05541 STANDARD - MUTARE
05545 STANDARD - HWANGE
05549 STANDARD - VICTORIA FALLS
05553 STANDARD - MVURWI
05557 STANDARD - GWANDA
05558 STANDARD - MARONDERA
05561 STANDARD - RUSAPE
05563 STANDARD - NYANGA
05567 STANDARD - CHITUNGWIZA
05569 STANDARD - BEITBRIDGE
05571 STANDARD - MUTOKO
05573 STANDARD - CHIREDZI
06100 CBZ - HEAD OFFICE
06101 CBZ - KWAME NKRUMAH
06103 CBZ -AVONDALE
06105 CBZ - CRIPPS ROAD
06106 CBZ - 60 KWAME NKRUMAH AVENUE
06107 CBZ - HIGHFIELD
06109 CBZ - SELOUS AVENUE
06110 CBZ - SOUTHERTON
06111 CBZ - SAMORA MACHEL
06112 CBZ - KAGUVI STREET
06114 CBZ - ROBERT MUGABE
06115 CBZ - WEALTH MANAGEMENT
06116 CBZ - BORROWDALE
06118 CBZ - WESTGATE
06120 CBZ - SAPPHIRE
06122 CBZ - HARARE CASH DEPOT
06125 CBZ - CBZ BS HRE 200
06126 CBZ - MSASA
06129 CBZ - NEWLANDS
06130 CBZ - RETAIL BANKING
06133 CBZ - LONGCHEN PLAZA
06181 CBZ - KWAME NKRUMAH
06302 CBZ - EIGHT AVENUE
06303 CBZ - BELMONT
06503 CBZ - KWEKWE
06504 CBZ - CHITUNGWIZA

24
Branch Code Bank and Branch Name
06505 CBZ - MUTARE
06507 CBZ - GOKWE
06508 CBZ - GWERU
06509 CBZ - MASVINGO
06510 CBZ - CHIREDZI
06511 CBZ - KARIBA
06512 CBZ - MHANGURA
06513 CBZ - BEITBRIDGE
06514 CBZ - MARONDERA
06515 CBZ - CHIVHU
06517 CBZ - CHINHOYI
06519 CBZ - KAROI
06523 CBZ - CHIPINGE
06527 CBZ - RUSAPE
06529 CBZ - VICTORIA FALLS
06701 CBZ - BULAWAYO CASH DEPOT
07101 TIME - HEAD OFFICE
07102 TIME - FOURTH STREET
07103 TIME - NELSON MANDELA AVENUE
07104 TIME - HIGH GLEN
07331 TIME - BULAWAYO
07521 TIME - MUTARE
08101 FBC - SAMORA MACHEL AVENUE
08102 FBC - NELSON MANDELA AVENUE
08103 FBC - SOUTHERTON
08104 FBC - HARARE PRIVATE BANK
08106 FBC - BATANAI GARDENS
08115 FBC - CENTRAL PROCESSING CENTRE
08120 FBC - FBC CENTRE
08121 FBC - MSASA
08122 FBC - CHITUNGWIZA
08127 FBC - BORROWDALE
08128 FBC - GRANITESIDE
08151 FBC - TREASURY BRANCH
08152 FBC - HEAD OFFICE BRANCH
08155 FBC - TRADE FINANCE
08305 FBC - JASON MOYO STREET
08317 FBC - BULAWAYO PVT BANK

25
Branch Code Bank and Branch Name
08503 FBC - BRUCE STREET
08508 FBC - ZVISHAVANE
08509 FBC - MUTARE
08510 FBC - GWERU
08511 FBC - CHINHOYI
08512 FBC - VICTORIA FALLS
08513 FBC - KWEKWE
08514 FBC - MASVINGO
08526 FBC - BEITBRIDGE
09100 METRO - HEAD OFFICE
09101 METBANK - HEAD OFFICE
09102 METRO - FIFE AVENUE
09103 METRO - BELGRAVIA
09104 METRO - HIGHFIELDS(MACHIPISA)
09105 METRO - JASON MOYO
09106 METRO - SAM NUJOMA
09107 METRO - KWAME NKRUMAH
09108 METRO - SOUTHERTON
09201 METBANK - BULAWAYO
09301 METRO - BULAWAYO
09501 METRO - VICTORIA FALLS
09502 METRO - MUREWA
09503 METRO - MAKONI
09504 METRO - MUTARE
09509 AGRI - SHAMVA
09512 METBANK - GWERU POLY
09517 METBANK - CHITUNGWIZA
10101 AGRI - NELSON MANDELA AVENUE
10102 AGRI - HEAD OFFICE
10111 AGRI - WESTGATE
10114 AGRI - HUMAN RESOURCES
10115 AGRI - TREASURY DEPARTMENT
10117 AGRI - CENTRAL OPERATIONS
10143 AGRI - ROBERT MUGABE
10163 AGRI - EXECUTIVE
10304 AGRI - H CHITEPO AVE BULAWAYO
10345 AGRI -JASON MOYO BYO
10503 AGRI - BINDURA

26
Branch Code Bank and Branch Name
10505 AGRI - CHINHOYI
10506 AGRI - GWERU
10507 AGRI - LUPANE
10508 AGRI - MASVINGO
10509 AGRI - MUTARE
10510 AGRI - MVURWI
10512 AGRI - GOKWE
10513 AGRI - KAROI
10516 AGRI - GWANDA
10517 AGRI - NORTON
10518 AGRI - MVURWI
10519 AGRI - GURUVE
10520 AGRI - RUSAPE
10521 AGRI - HAUNA
10522 AGRI - CHEGUTU
10541 AGRI -CHECHE
10549 AGRI - BEITBRIDGE
10558 AGRI - BINGA
11101 NMB - UNITY COURT
11102 NMB - ANGWA CITY
11104 NMB - EASTGATE
11105 NMB - CARD CENTRE
11106 NMB - BORROWDALE
11107 NMB - MSASA
11108 NMB - SOUTHERTON
11109 NMB - JOINA CITY
11110 NMB - AVONDALE BRANCH
11112 NMB - EXECUTIVE
11311 NMB - BULAWAYO
11521 NMB - MUTARE
11525 NMB - KWEKWE
11526 NMB - MASVINGO
11527 NMB - CHINHOYI
11530 NMB - GWERU
12101 KINGDOM - HEAD OFFICE
12102 KINGDOM - HIGH GLEN SHOPPING CENTRE
12103 KINGDOM - CHITUNGWIZA
12104 KINGDOM - DCZ BRANCH

27
Branch Code Bank and Branch Name
12105 KINGDOM - SAMORA MACHEL AVENUE
12108 KINGDOM - GREATERMANS
12110 KINGDOM - WESTGATE
12111 KINGDOM - CROWN BANKING
12112 KINGDOM - KENNETH KAUNDA
12114 KINGDOM - VICTORIA FALLS
12115 KINGDOM - BORROWDALE
12116 KINGDOM - KAM
12117 KINGDOM - FIRST STREET
12118 KINGDOM - JAGGERS
12119 KINGDOM - GRANITESITE
12306 KINGDOM - BULAWAYO
12309 KINGDOM - HYPER
12324 KINGDOM - KAM
12507 KINGDOM - MUTARE
12513 KINGDOM - RUWA
12520 KINGDOM - GWERU
12521 KINGDOM - MASVINGO
12552 KINGDOM - CHIPINGE
13101 CFX - CENTURY TOWER
13102 CFX - RETAIL OPERATIONS
13103 CFX - TREASURY
13104 CFX - FINANCE AND ADMIN
13303 CFX - BULAWAYO
13305 CFX - JASON MOYO BRANCH
13506 CFX - GWERU
13507 CFX - MASVINGO
13508 CFX - MUTARE
13509 CFX - BINDURA
13510 CFX - CHINHOYI
13511 CFX - GOKWE BRANCH
13512 CENTURY - ZVISHAVANE
13513 INTERFIN- GWANDA
13514 CENTURY - KAROI
14100 TRUST - HEAD OFFICE
14101 TRUST - EASTGATE Branch
14102 TRUST - HIGH GLEN STORE
14103 TRUST - ROYAL MUTUAL

28
Branch Code Bank and Branch Name
14104 TRUST - ARUNDEL
14105 TRUST - TRUST TOWERS
14106 TRUST - SOUTHERTON
14107 TRUST - HARARE
14199 TRUST - HEAD OFFICE
14300 TRUST - BULAWAYO
14301 TRUST - BULAWAYO CENTRE
14302 TRUST - TRUWORTHS MENS
14501 TRUST - CHINHOYI
14502 TRUST - MUTARE
14503 TRUST - KWEKWE
14504 TRUST - GWERU
14505 TRUST - CHEGUTU
15 INTERMARKET BANK
15100 INTERMARKET - HARARE
15101 INTERMARKET - PRIVATE BANKING
16101 ROYAL - HARARE
16102 ROYAL - WEST END
16103 ROYAL - TREASURY
16104 ROYAL - HARARE
16202 ROYAL - LOBENGULA MALL BRANCH
16301 ROYAL - KAROI
16302 ROYAL - CHEGUTU
16325 ROYAL - GWANDA BRANCH
16351 ROYAL - CHIPINGE
16352 ROYAL - NYANGA
16501 ROYAL - KAROI
16502 ROYAL - CHEGUTU
16503 ROYAL - KADOMA
16525 ROYAL - GWANDA
16526 ROYAL - HWANGE
16551 ROYAL - CHIPINGE
16552 ROYAL - NYANGA
16553 ROYAL - RUSAPE BRANCH
16554 ROYAL - MUTARE
17100 BARBICAN - BARBICAN HOUSE
17101 BARBICAN - BARBICAN HOUSE
17102 BARBICAN - BARBICAN HOUSE

29
Branch Code Bank and Branch Name
17304 BARBICAN - BARBICAN HOUSE
17503 BARBICAN - BARBICAN HOUSE
18100 NEDBANK - HEAD OFFICE
18101 NEDBANK - JASON MOYO
18104 NEDBANK - SOUTHERTON
18107 NEDBANK AVONDALE BRANCH
18109 NEDBANK - MSASA
18302 NEDBANK - BELMONT BRANCH
18305 NEDBANK - L. TAKAWIRA
18503 NEDBANK - MUTARE BRANCH
18506 NEDBANK - ZVISHAVANE
18508 NEDBANK KWEKWE
18510 NEDBANK - GWERU
19100 ZABG - HEAD OFFICE
19101 ZABG - TRUST TOWERS
19102 ZABG - SOUTHERTON
19103 ZABG - HERITAGE HSE
19105 ZABG - ARUNDEL VILLAGE
19106 ZABG - CHITUNGWIZA
19108 ZABG - WYNE STREET
19109 ZABG -TRAVEL CENTRE SUPREME BANKING
19112 ZABG - TRAVEL CENTRE BRANCH
19301 ZABG - TUST CENTRE
19302 ZABG - 6TH AVE BRANCH
19304 ZABG - HADDON & SLY
19307 ZABG - LOBENGULA ST
19501 ZABG - GWERU
19502 ZABG - KADOMA
19503 ZABG - CHEGUTU
19504 ZABG - KWEKWE
19505 ZABG - MUTARE
19506 ZABG - CHINHOYI STREET
19507 ZABG - RUSAPE
19508 ZABG - GWANDA
19509 ZABG - NYANGA
19510 ZABG - KAROI
19511 ZABG - CHIPINGE
19512 ZABG - HWANGE

30
Branch Code Bank and Branch Name
20020 BEVERLY - HEAD OFFICE
20102 STEWARD BANK-KWAME NKRUMAH.
20110 STEWARD BANK-JOINA CITY
20112 STEWARD BANK-AVONDALE
20301 STEWARD BANK- 9TH AVENUE BYO
20501 STEWARD BANK- GWERU
20503 STEWARD BANK- ZVISHAVANE
20512 STEWARD BANK- MUTARE
20520 STEWARD BANK- BEITBRIDGE
20524 STEWARD BANK- CHEGUTU
21021 CABS - ALL BRANCHES
211 BANC ABC
21100 BANC ABC -HEAD OFFICE
21108 BANC ABC -MSASA
21109 BANC ABC - TSF BRANCH
21110 BANC ABC - BELGRAVIA
21115 BANC ABC - GRANITESIDE
21116 BANC ABC - LEOPOLD TAKAWIRA
21117 BANC ABC - SOUTHERTON
21118 BANC ABC - LONGCHEN
21120 BANC ABC - MT PLEASANT BRANCH
21125 BANC ABC - HERITAGE BRANCH
21301 BANC ABC - JASON MOYO BYO
21504 BANC ABC - MUTARE
21505 BANC ABC - HWANGE
21506 BANC ABC - CHIREDZI
21507 BANC ABC - KWEKWE
21509 BANC ABC - NGEZI
21510 BANC ABC - GWERU
21511 BANC ABC - BEITBRIDGE
21512 BANC ABC - ZVISHAVANE
21513 BANC ABC - CHECHE
21514 BANC ABC - HOTSPRING
21515 BANC ABC - REDCLIFF
21516 BANC ABC - VICTORIA FALLS
21518 BANC ABC - TRIANGLE
21519 BANC ABC - MASVINGO
21520 BANC ABC - BINDURA

31
Branch Code Bank and Branch Name
21521 BANC ABC - CHINHOYI
22022 INTERMARKET ZB BUILDING SOCIETY
24000 CABS - ALL BRANCHES
24024 FBC BLG SOCIETY - ALL BRANCHES
25001 CAPITAL BANK CORPORATION
2600 ECOBANK-ALL BRANCHES
26001 ECOBANK
27001 GENESIS BANK
28001 HIGHVELD INV
29001 TETRAD INV
30001 STANBIC RTGS.................
31 TN BANK
31001 INTERFIN BANK
32000 NBS Building Society- HEAD OFFICE
32001 NDH
32101 NBS Building Society- SAMORA
32302 NBS Building Society- JNN BRANCH
33001 ZDB HOLDINGS
34001 POSB
50505 STEWARD BANK- MASVINGO
69006 POSB ALL BRANCHES

32