Manish Updated Resume
Manish Updated Resume
Career Objective
To become a skilled professional and develop an ability to adapt to today's ever changing
intellectual and technology driven environment.
Professional Summary
Experienced IT Support Specialist with a proven track record of resolving technical issues in
a timely and efficient manner. Possess strong troubleshooting skills and in-depth knowledge
of various operating systems and software applications. Excellent customer service and
communication skills with the ability to explain complex technical concepts to non-technical
individuals. Committed to providing top-notch IT support to ensure maximum system
availability and user satisfaction.
Educational Qualification
Technical Skills
Troubleshooting skills
Network administration
Software installation
System upgrades
Data backup management
Security protocols
Helpdesk support
Problem-solving abilities
Working Experience
Working
Managing On- Boarding activities which involves new user provisioning with
providing technical support and troubleshooting assistance.
Ticket based on security group, distribution list shared folder access.
Accounts within the Active Directory infrastructure.
Provided troubleshooting assistance through phone and chat services, guided
customers through every stage of the process.
Collaborate with IT team members and external vendors to resolve complex
technical issues.