PHONE POWER:
PAYMENT AD - GENERAL
AVAILABILITY CALLS
Salesperson Thanks for calling. My name is Grant.
Buyer Do you have any ‘X’ available?
Salesperson Absolutely, we have ‘X’ available! How did you want it equipped?
2-door or 4-door? Gas, Diesel or Hybrid?
Buyer I really don’t know how I want it equipped.
Salesperson No problem. What are you driving now?
Buyer I don’t know if I’m going to trade that car in.
Salesperson How about I show you both ways and then you decide.
Buyer That’s fair.
Salesperson What are you driving now?
What year?
How many miles?
We really need a vehicle like that and are in a position to make
sure you get top dollar for it.
You don’t have to buy or trade today, do you?
Buyer No, I’m in no rush.
(800) 368 - 5771
(800) 368 - 5771 CARDONEONDEMAND.COM
© 2001
2001 - -2019
2019Grant
Grant Cardone
Cardone Training
Training Technologies.
Technologies. CARDONEONDEMAND.COM
© 2001 - 2019 Grant Cardone Training Technologies.
Salesperson Let me put a list together of what we have available and I’ll get
all the information together for you, including information on your
vehicle.
What is your cell number?
Buyer Why do you need that?
Salesperson Because I want to text you all the information. By the way, what’s
your e-mail incase the files are too big?
Excellent! How do you spell your last name?
Buyer G-E-N-E-R-A-L.
A-V-A-I-L-A-B-I-L-I-T-Y.
Salesperson Hold one second please. (5-count)
Note: Never use the hold button until you have their information.
Salesperson Let me ask you something. Is there any chance that you would
consider something with low miles, written warranty and save
yourself 4, 5, 6 thousand dollars? (Pre-owned)
New or newer if the payments were the same?
Buyer Yes, what do you have?
Salesperson I have the best selection of vehicles like that in the city.
When can you come by to look and drive, this afternoon or tonight?
It will give me an opportunity to also look at your truck.
Buyer I may be able to make it later today.
(800) 368 - 5771
(800) 368 - 5771 CARDONEONDEMAND.COM
© 2001
2001 - -2019
2019Grant
Grant Cardone
Cardone Training
Training Technologies.
Technologies. CARDONEONDEMAND.COM
© 2001 - 2019 Grant Cardone Training Technologies.
Note: That is not an appointment.
Salesperson You give me 20 minutes and I assure you, it will be worth your
time.
What is a good time, before 5PM or after?
Buyer I’m not ready to buy yet.
Salesperson Most people aren’t ready to buy the first time they come here.
Give me 20 minutes to show you what I have. (Availability)
Give me a chance to look at your vehicle. Let me put some figures
together (payments, down payments, terms, etc). You make the
decision.
When can you give me 20 minutes today? How about before 5 or
after?
I am going to start sending you information. Between now and 4,
you’re going to be getting different files from me.
Do you have a pencil handy? Write this down. You have my direct
number. I’ve already started sending information. Have you gotten
anything yet?
Buyer Yes, I have.
Salesperson Again, if you have any questions, give me a call. You have my
direct number. Otherwise, I’ll see you at 4:15. By the way, what
color is the vehicle you will be driving up in?
(800) 368 - 5771
(800) 368 - 5771 CARDONEONDEMAND.COM
© 2001
2001 - -2019
2019Grant
Grant Cardone
Cardone Training
Training Technologies.
Technologies. CARDONEONDEMAND.COM
© 2001 - 2019 Grant Cardone Training Technologies.
NOTES:
1. Follow up with information. It’s not going to get you in trouble. Don’t just send out one
product and one price.
2. Tell them you have best selection in the city!
3. Give me 20 minutes, you decide…
4. If you’re going to get beat on an easy call, you’re going to get killed on the tough calls.
5. Remember, you want them ALL. Success is your duty.
(800) 368 - 5771
(800) 368 - 5771 CARDONEONDEMAND.COM
© 2001
2001 - -2019
2019Grant
Grant Cardone
Cardone Training
Training Technologies.
Technologies. CARDONEONDEMAND.COM
© 2001 - 2019 Grant Cardone Training Technologies.
