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PKG 356 Professional Ethics-Boundaries - Module 4

The document discusses the importance of personal and professional boundaries in the workplace, defining them as limits that protect individuals' well-being and maintain professionalism. It outlines various types of boundaries, including physical, emotional, and mental, and emphasizes the need for self-awareness and clear communication to uphold these boundaries. Additionally, it highlights the risks of becoming overly involved with clients and provides tips for maintaining healthy relationships at work.

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serwahbonney1508
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33 views19 pages

PKG 356 Professional Ethics-Boundaries - Module 4

The document discusses the importance of personal and professional boundaries in the workplace, defining them as limits that protect individuals' well-being and maintain professionalism. It outlines various types of boundaries, including physical, emotional, and mental, and emphasizes the need for self-awareness and clear communication to uphold these boundaries. Additionally, it highlights the risks of becoming overly involved with clients and provides tips for maintaining healthy relationships at work.

Uploaded by

serwahbonney1508
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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1

PKG 356
PROFFESSIONAL ETHICS
2

MANAGING BOUNDARIES
AND MULTIPLE
MODULE 4 RELATIONSHIPS AT THE
WORKPLACE
3
What are Personal Boundaries?

 Personal boundaries refers to the limits and guidelines that


individuals establish to define and protect their physical,
emotional, and mental well-being. These boundaries are essential
aspect of maintaining healthy relationships, as they help to
establish mutual respect, trust, and understanding between
individuals.
4
PERSONAL BOUNDARIES

 Personal boundaries can be physical, such as defining personal


space or setting limits on physical touch. They can also be
emotional, such as setting limits on types of conversations or
interactions that are acceptable. In addition, personal
boundaries can relate to time, such as setting limits on how
much time is spent with clients or time spent on certain
activities.
5
PERSONAL BOUNDARIES

 Establishing and enforcing personal boundaries is an important


aspect of self-care, as it allows individuals to prioritize their own
needs and well-being. When personal boundaries are respected,
individuals are better able to maintain healthy relationships and
prevent feelings of resentment or burnout.
6
What are Professional
Boundaries
 Professional boundaries refers to the limits and guidelines that
organizations establish to maintain appropriate behaviour,
communication, and relationships in the workplace. These boundaries
are designed to promote professionalism and prevent situations that
could compromise an individual’s ability to fulfill their job duties
effectively.
 Professional boundaries can include limits on the types of relationships
or interactions that are appropriate between colleagues, employees,
clients or customers.
7
PROFESSIONAL BOUNDARIES

 During the normal course of work, we occasionally encounter


difficult situations that can make upholding these boundaries
challenging. For instance, suppose a client:
❑ Offers you gift
❑ Invites you to a personal social function.
❑ Wants to extend your relationship beyond the service provided, e.g.,
be your friend.
❑ Divulges information, which is not relevant to the business goals.
8
PROFESSIONAL BOUNDARIES

 Workers must be aware of their responsibilities, ethical standards, the


organization’s regulations, and the code of conduct in situations like
these. Employees must communicate the limits of their roles to clients
clearly and strongly. Additionally, employees need to understand the
proper conduct in conducting business.
WHY SET PROFESSIONAL 9

BOUNDARIES
 As a professional, you must set limit for yourself in order not to
become overly enmeshed in the lives of your clients or fall victim
to manipulation or abuse from others. Professional boundaries
allow professionals to maintain psychological safety for
themselves and their clients, and make objective decisions about
how to effectively assist clients in achieving their goals.
10
PROFESSIONAL BOUNDARIES

 Professionals who lack these personal boundaries run the risk of


becoming overly interested in their customers’ problems and seek
to “rescue” them from their predicament. Workers can work with
clients to assist them reach their goals, which may involve
encouraging them to alter situations, even while they are unable
to “rescue” their clients.
TYPES OF WORKPLACE 11

BOUNDARIES
 There are different type of boundaries you may set at work, such
as:
❑ Physical boundaries
❑ Emotional boundaries
❑ Mental boundaries
12
PYSICAL BOUNDARIES

 Physical boundaries relate to your physical workspace and your body.


These rules establish your expectations for how people interact with
you, and they often relate to space and touch. Examples of physical
boundaries include:
❑ Shaking someone’s hand rather than hugging them
❑ Going for a solo break during lunch
❑ Specifying how long someone can borrow an item from you
❑ Limit the working on weekends
13
EMOTIONAL BOUNDARIES

 Emotional boundaries help you process your emotions at work.


Emotional boundaries include sharing how you prefer to receive
feedback, being sensitive to other people’s feelings and respecting
people’s needs for personal space and time away.
 Examples of emotional boundaries include:
❑ Avoiding engaging in someone’s bad mood
❑ Delegating work to others appropriately
❑ Talking to your manager about how you prefer to receive feedback
❑ Not participating in doubling down on other’s negative feelings
14
MENTAL BOUNDARIES

 Mental boundaries support your mental energy and help you focus
when working. They typically relate to your opinions, thoughts and
values at work. Examples of mental boundaries include:
❑ Establishingthe set hours you work
❑ Advising management on strategies for more efficient meetings
❑ Not gossiping with colleagues at work
❑ Setting messages on instant messaging to alert others that you’re
focusing.
15
MAINTAINING PROFESSIONAL
AND PERSONAL BOUNDARIES
 Maintaining professional and personal boundaries is important for
maintaining healthy relationships, both at work and in personal
life. Here are some tips for maintaining these boundaries:
❑ Establish clear boundaries
❑ Practice self-awareness
❑ Learn to say no
❑ Maintain a professional demeanor
❑ Keep work and personal life separate
❑ Seek support
MAINTAINING PROFESSIONAL 16

AND PERSONAL BOUNDARIES


❑ Settingboundaries on how much personal information we disclose with co-
workers
❑ Keeping adequate physical distance
❑ Abstaining from conflicts of interest or favouritism
❑ Setting limits on how much time and effort we spend on work-related activities.
❑ Establishing appropriate
boundaries for our expectations of and communication
with co-workers, and maintaining distinct boundaries between our personal and
professional lives.
SOCIALIZING AT WORK WITH 17

CLIENTS
 Socializing with current or past clients should be done with extreme
caution. It might be difficult to perform business while interacting
socially with clients, co-workers, or superiors both during and after
working hours.
 Without violating company protocol, there are several things that
may be done to create the correct impression and make the event
pleasurable for everyone:
❑ Keep the conversation appropriate
❑ Listen more than you talk
18
SOCIALIZING AT WORK WITH
CLIENTS
❑ Spend time with new people
❑ Beyourself and have fun, but don’t let yourself get too comfortable
that you say or do something you’ll later regret
❑ Dealing with improper behaviour correctly
19

THE END

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