NetBackup_Appliance_Release_Notes_5501
NetBackup_Appliance_Release_Notes_5501
Release 5.5.0.1
Veritas NetBackup™ Appliance Release Notes
Last updated: 2025-02-14
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Contents
■ Starting with this release, the AMS user role is no longer supported and the
associated commands have been removed from the appliance shell menu as
follows:
Settings > Security > Authorization Grant AMS Groups
Settings > Security > Authorization Grant AMS Users
Settings > Security > Authorization Grant AMS SSO_Groups
Settings > Security > Authorization Grant AMS SSO_Users
Settings > Security > Authorization Revoke AMS Groups
Settings > Security > Authorization Revoke AMS Users
Settings > Security > Authorization Revoke AMS SSO_Groups
Settings > Security > Authorization Revoke AMS SSO_Users
Either before or after an upgrade to software version 5.5.0.1, you must unregister
any existing associated agents as follows:
■ Before an upgrade: Remove the existing associated agents from the
Appliance Management Console. For more information, see the topic
"Removing one or more agents from the Appliance Management Console"
in the Veritas Appliance Management Guide.
■ After an upgrade: Unregister each associated agent with the following
appliance shell menu command:
Main > Appliance > Management > Agent Unregister
■ Starting with this release, the OpenStorage plugin is no longer supported and
the following Main > Manage > OpenStorage commands have been removed
from the appliance shell menu:
Main > Manage > OpenStorage > Install
Main > Manage > OpenStorage > List
Main > Manage > OpenStorage > Readme
Main > Manage > OpenStorage > Share
Main > Manage > OpenStorage > Uninstall
5.5.0.1, the feature is disabled by default and you must enable it manually. For
complete configuration details, see the NetBackup Deduplication Guide and
refer to the section title "About MSDP capacity support and hardware
requirements".
■ Starting with this release, the ability to upgrade from factory mode to version
5.5.0.1 and later has been removed.
■ The Emulex HBA driver has been removed from the ISO.
■ Communications with the AutoSupport server now support TLS anonymous
authentication version 1.3
Chapter 3
NetBackup Appliance
Hardware features
This chapter includes the following topics:
Refer to the NetBackup 5250 Appliance Product Description for additional details
about storage capacity.
Table 3-2 shows the available, formatted storage capacity of the NetBackup 5240
Appliance, with or without attached storage shelves. The NetBackup 5240 Appliance,
Release 3.1, now supports six 2U12 storage shelves.
NetBackup Appliance Hardware features 13
NetBackup 53xx hardware features
Refer to the NetBackup 5240 Appliance Product Description for additional details
about storage capacity.
For more information about the hardware architecture of NetBackup Appliances,
see the NetBackup Appliance and Veritas Storage Shelf Product Description
document.
Table 3-3 NetBackup 5340 and 5350 Appliance storage options by disk
drive capacities
Usable storage capacities (4-TB Drives) Usable storage capacities (8-TB Drives)
120TiB 240TiB
(132TB) (264TB)
240TiB 480TiB
(264TB) (528TB)
360TiB 720TiB
(396TB) (792TB)
480TiB 960TiB
(528TB) (1,056TB)
600TiB 1200TiB
(660TB) (1,320TB)
720TiB 1440TiB
(792TB) (1,583TB)
840TiB 1680TiB
(924TB) (1,847TB)
NetBackup Appliance Hardware features 15
NetBackup 53xx hardware features
Table 3-3 NetBackup 5340 and 5350 Appliance storage options by disk
drive capacities (continued)
Usable storage capacities (4-TB Drives) Usable storage capacities (8-TB Drives)
960TiB 1920TiB
(1,056TB) (2,111TB)
For more information, see the Veritas 5340 Appliance Product Description Guide
and the Veritas 5350 Appliance Product Description Guide.
For more information about the hardware architecture of NetBackup Appliances,
see the NetBackup Appliance and Veritas Storage Shelf Product Description
document.
Role Media server only Media server only Primary or media Primary or media server
server
Cores 52 (26 per processor) 40 (20 per processor) 24 (12 per processor) V3 16 (8 per processor)
V4 20 (10 per
processor)
Cache 71.5 MB 55 MB (27.5 MBs per 33 MB (16.5 MBs per V3 40 MB (20 MBs per
CPU) CPU) CPU)
(35.75 MB per processor)
V4 50MB (25 MBs per
Note: Two processors
CPU)
are installed in a compute
node.
CPU speed 2.1 GHz (Turbo: 4.00 2.0 GHz 2.20 GHz V3 2.4 GHz
GHz)
V4 2.2GHz
Turbo speed 3.7 GHz 3.7 GHz 3.2 GHz V3 3.2 GHz
V4 3.1GHz
32 GB x 8 (256 GB)
NetBackup Appliance Hardware features 18
Comparison of the NetBackup Appliances hardware
Data retention Supercapacitors and flash Supercapacitors and One MFBU with a One MFBU with a flash
memory in each of the 2 flash memory in each flash memory card for memory card for the
RAID controllers of the 2 RAID the internal RAID internal RAID controller
controllers controller
One MFBU with a flash
One MFBU with a memory card for the
flash memory card for external RAID controller
the external RAID when the first storage
controller when the shelf is purchased
first storage shelf is
purchased
SAS RAID card in No No Mezzanine card: Yes Yes (with the purchase
PCI assemblies of the first storage
PCIe RAID card: Yes
shelf)
Typical power 5800 Watts (3.0 W per 5800 Watts (3.0 W 1776 watts (3.76 1140 Watts (5.6 W per
consumption with TB) per TB) watts per TB) TB)
maximum external
storage
For all storage configurations with an MSDP pool of 960TB or larger, Veritas
strongly recommends upgrading the memory capacity to 1536GB.
■ NetBackup 5350
For all storage configurations with an MSDP pool of 960TB or larger, Veritas
strongly recommends upgrading the memory capacity to 1536GB.
Other factors can also contribute to additional memory utilization, including but not
limited to the following:
■ High concurrent job/stream count
■ Larger MSDP fingerprint cache configurations
■ Primary server scheduling responsibilities
Chapter 4
NetBackup Appliance
compatibility
This chapter includes the following topics:
If you need to view the unified log files, contact Technical Support for assistance.
Ask your representative to reference article 100073323.
■ The order in which the 52xx storage shelves are displayed on the NetBackup
Appliance Web Console or the NetBackup Appliance Shell Menu may be different
than the actual order and layout in your environment. The storage shelf order
is displayed in the Monitor > Hardware tab on the left pane where the storage
shelves are displayed as NetBackup StorageShelf 1, NetBackup
StorageShelf2, etc. Similarly the order of the storage shelves is displayed on
the NetBackup Appliance Shell Menu when you run the Monitor > Hardware
> ShowHealth command.
Note: If the size of AdvancedDisk and MSDP partitions were set to 0 before the
factory reset, they can remain at 0 when you perform the initial configuration.
■ If you want to configure 16Gb Fibre Chanel cards on the appliance with software
version 3.1.2 or later, do not directly connect two 16Gb Fibre Channel cards.
Direct connection between two 16Gb Fibre Channel cards makes the HBA link
down on the target port. To avoid this issue, always build an HBA link between
two 16Gb Fibre Channel HBA cards through a switch.
■ After you replace 8Gb FC cards with 16Gb FC cards on an appliance thatis
updated to software version 3.1.2 or later, the "Fibre Transport Deduplication
state" may not show correctly when you run the command Manage >
FibreChannel > Show in the NetBackup Appliance Shell Menu. To restart the
infrastructure services and refresh the "Fibre Transport Deduplication state",
run the following:
Support > InfraServices Stop
Support > InfraServices Start
Manage > FibreChannel > Show
■ If your appliance has shares configured and you roll back to a user created
checkpoint, some tuning parameters for the share may be lost after the rollback
has completed. This issue can affect appliance performance once you start
using the share again. To resolve this issue, contact Veritas Support and refer
them to article 100047636.
■ Appliance reboot during backups causes SAN client, Fibre Transport, tape
device issues
If you reboot an appliance media server appliance while backup jobs are in
progress, the following problems may result after the reboot has completed:
Operational notes 26
NetBackup Appliance user interface notes
■ The command Main > Settings > Security > Authentication > LDAP >
Certificate set path name in the NetBackup Appliance Shell Menu does
not allow path names with dashes. Path names with dashes are allowed in the
NetBackup Appliance Web Console.
■ If your appliance is not provisioned, the following notification should appear on
the NetBackup Appliance Web Console landing page:
Call Home service is not functional. Please contact Veritas Technical
Support to verify if the system has been provisioned on Call Home server.
However, in certain cases, the notification does not appear. If the appliance
date and time are not set per Network Time Protocol (NTP), the landing page
only shows a notification to update the date and time. If you set the date and
time per NTP, the Call Home notification appears.
■ Alert configuration is not supported from the Veritas Remote Manager. Alert
configuration is supported from either the Settings > Notification > Alert
Configuration menu in the NetBackup Appliance Web Console or the Settings
> Alerts command view in the NetBackup Appliance Shell Menu. For details,
see the Settings > Notifications > Alert Configuration section in the
NetBackup Appliance Administrator’s Guide or the Main > Settings > Alerts
view commands section in the NetBackup Appliance Commands Reference
Guide .
■ Storage shelf connectivity and ID numbers for NetBackup 5250
The NetBackup Appliance Shell Menu may show incorrect information for storage
shelf cable connections and ID numbers. The following describes the commands,
the output messages, and the errors that may appear:
Monitor Hardware > ShowErrors
Failed. No Connection(s) Detected.
Monitor > Hardware > ShowHealth > StorageShelf Connection
May show Disconnected | ERROR intermittently.
Support > ShelfOrdering > Show
May show incorrect ID numbers for some storage shelves.
These are false reports and they do not affect appliance operations. UMI
message alerts for these issues have been suppressed. Fixes for these issues
are planned for an upcoming appliance release.
■ The Adapter page for hardware monitoring in the NetBackup Appliance Web
Console currently shows accurate information only for the ID and the Status
columns for a 5250 appliance. For complete adapter status information, log in
to the NetBackup Appliance Shell Menu and enter the following command:
Main > Monitor > Hardware > ShowHealth > Adapter
A fix for this issue is planned for an upcoming appliance release.
Operational notes 28
NetBackup Appliance user interface notes
■ The Support > Collect Inventory command fails if you attempt to run it on
NetBackup Appliance 5240 models that do not include a QLogic QLE8442 card.
Any model 5240 with I/O configuration H is exempt, as it is not iSCSI capable.
Although the command output results with a corresponding failure message,
the underlying hardware monitoring continues to work except for the EthTool
plug-in that handles SFP Alerts.
■ When either one of the following appliance commands are run on an appliance
with software versions 3.2 and later, they may not respond as expected and
appear to hang:
■ Manage > FibreChannel > Clean
To resolve this issue, contact Veritas Support and refer them to article number
100049271.
IP VLAN IP VLAN
■ When targets are discovered by using iSNS on two iSCSI interfaces, only the
recent record is displayed by the Target Show All command. For example if
you run the Target Discover iSNS command for iscsi1 and then iscsi2, the
Interfaces column in the Target Show All command output may not show
both of the interfaces (iscsi1, iscsi2) for some targets. It actually shows the
interface from the most recent command (iscsi2 in this case) for some targets.
■ The iSCSI> Target Disconnect command takes more time to complete if
workloads are running on the iSCSI interface.
You may see the following messages appear on the NetBackup Appliance Shell
Menu:
- [Error] V-409-955-2025:
The User ID/Group ID (uid/gid) for the mongod user on the partner node
is different from the uid/gid for the mongod user on the active node.
Refer to Veritas article 100046013.
Initiating tests...
Operational notes 33
About NetBackup appliance log files
/log/dna/sample.name.veritas.com.NBDNA.20100907.191711.zip
Archive created successfully!
Return /log/dna/sample.name.veritas.com.NBDNA.20100907.191711.zip
to Veritas Support upon request.
NetBackup Appliance Web You can use the Monitor > SDCS Events Appliance audit logs
Console page from the NetBackup Appliance Web
Console to retrieve the audit logs of an
appliance.
NetBackup Appliance Shell Menu You can use the Main > Support > ■ Appliance configuration log
Logs > Browse command to open the ■ Appliance command log
LOGROOT/> prompt. You can use the ls ■ Appliance debug log
and cd commands to traverse the appliance ■ NetBackup logs, Volume Manager
log directories. logs, and the NetBackup logs that
are contained in the openv
directory
■ Appliance operating system (OS)
installation log
■ NetBackup administrative web
user interface log and the
NetBackup web server log
■ NetBackup 52xx appliance device
logs
Operational notes 35
About NetBackup appliance log files
NetBackup Appliance Shell Menu You can use the Main > Support > Appliance unified logs:
Logs > VxLogView Module
■ All
ModuleName command to access the
■ CallHome
appliance VxUL (unified) logs.
■ Checkpoint
■ Commands
■ Common
■ Config
■ CrossHost
■ Database
■ Hardware
■ HWMonitor
■ Network
■ RAID
■ Seeding
■ SelfTest
■ Storage
■ SWUpdate
■ Trace
■ FTMS
■ FTDedupTarget
■ TaskService
■ AuthService
NetBackup Appliance Shell Menu You can use the Main > Support > Appliance storage device logs
DataCollect command to collect the
storage device logs.
NetBackup-Java applications If you encounter problems with the Logs relating to the NetBackup-Java
NetBackup-Java applications, you can use applications
the scripts in this section to gather the
required information for contacting support.
Appendix A
Related documents
This appendix includes the following topics:
Guide Description
NetBackup™ 52xx Initial This document guides you through the 52xx configuration
Appliance Configuration Guide process from the NetBackup Appliance Web Console or
from the NetBackup Appliance Shell Menu.
NetBackup™ 53xx Initial This document guides you through the 53xx configuration
Appliance Configuration Guide process from the NetBackup Appliance Web Console or
from the NetBackup Appliance Shell Menu.
NetBackup Appliance Upgrade This document guides you through the required steps to
Guide upgrade a NetBackup appliance.
■ Deployment information
■ Administering your appliance
■ Monitoring information
Related documents 37
About the NetBackup appliance documentation
Guide Description
Appliance Management Guide This document helps you to use the Veritas Appliance
Management Console to centrally manage multiple
appliances. The Veritas Appliance Management Console
provides enterprise-wide monitoring and management
of NetBackup appliances. With 3.1 and later, you can
manage software upgrades or install EEBs on multiple
appliances.
NetBackup Appliance Release This document contains information about this version
Notes of NetBackup Appliance. It contains brief descriptions of
new features within the release, operational notes that
apply to the release update, and any known issues.
NetBackup Appliance Fibre This document describes the supported Fibre Channel
Channel Guide (FC) capabilities and configurations for NetBackup
appliances.
NetBackup Appliance iSCSI This document describes how iSCSI works on the
Guide NetBackup appliance.
Related documents 38
About the NetBackup appliance documentation
Guide Description
NetBackup Appliance SNMP Trap This document provides a complete list of the NetBackup
Reference Guide Appliance SNMP traps. It describes what each trap
means and the recommended actions for when an error
occurs.
NetBackup Copilot for Oracle This document outlines how to configure Copilot using
Configuration Guide NetBackup and the NetBackup Appliance.
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NetBackup™ 53xx Appliance High This document contains the information about the High
Availability Reference Guide Availability (HA) solution. It helps you to understand the
deployment of the high availability configuration.
Guide Description
NetBackup™ 5240 Appliance This guide introduces you to the NetBackup 5240
Product Description Appliance and Storage Shelf.
NetBackup™ 5250 Appliance This guide introduces you to the NetBackup 5250
Product Description Appliance and Storage Shelf.
NetBackup™ 5340 Appliance This guide introduces you to the NetBackup 5340
Product Description Appliance and the 5U84 Storage Shelves.
Related documents 39
About the NetBackup appliance documentation
Guide Description