Bangladesh University of Professionals

Faculty of Business Studies

Master of Business Administration ( MBA)

Course Outline
Part A:

Course Title : Management and Organization Behavior

Course Code : BUS-7103
Course Type : Fundamental Course
Term & Section : MBA 1st Year 1st Trimester, Section A
Academic Session : January 2024
Course Instructor : Ashik Abdullah
Lecturer, Department of Marketing, FBS, BUP
Email: [email protected]
Contact No: +880-1769028372
Pre-requisite : N/A
Credit Value : 03
Contact Hours : Thursday (1830-2130)
Total Marks : 100

Course Summary
Understanding human behavior at work is an essential aspect of successful management.
Managers need to know why people behave as they do in relation to their job, work group,
and organization. This knowledge of individuals’ perceptions, attitudes, and behavior enables
the managers to choose appropriate managerial practices for increasing organizational
effectiveness. So, this course is designed to introduce the students with the dynamics of
individual and group behavior in organizations. From well-established concepts and
practices, students will learn about the interrelationship of behavioral phenomena among
individual, group, and organizational levels which will enhance their ability to communicate
and work effectively with others.

Course Objectives
The main objective of this course is to improve students’ understanding of human behavior in
an organization and ability to lead people effectively toward increased organizational
performance. Students will learn different concepts and approaches relating to organizational
behavior and their impact on creating a high-performing organization. They will also know
about the tradeoffs and dilemmas involved with managing people in an organization. This
will enable them to analyze organizational problems and develop appropriate solutions
successfully in future.

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Course Learning Outcomes (CLOs)
On successful completion of this course, students will be able to-
CLO 1 Develop an awareness, as a manager, of the need for making decisions that extend
beyond the traditional boundaries of a company
CLO 2 Formulate and solve models for managing management functions such as
Planning, organizing, directing, controlling and staffing.

CLO 3 Generate coordination mechanisms that would achieve better results for a
company and its partners.

CLO 4 Comprehend the systematic inclusion of organizational behavior as a cornerstone

of organizational success.
CLO 5 to analyze, evaluate and synthesis different element of organizational behavior
model

Alignment of Course Learning Outcomes (CLOs) with Program Learning Outcomes

(PLOs)
PLO 1 PLO 2 PLO 3 PLO 4 PLO 5 PLO 6 PLO 7
CLO 1 3 2 2 3 2
CLO 2 3 2 3 3 2 1 2
CLO 3 3 2 3 3 2
CLO 4 3 2 3 2 2
CLO 5 3 3 2 2 1 2
Correlation: 3=High, 2=Medium, 1=Low

Part B:
Course Plan/Outline

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Week Session Chapter Topics Teaching Assessm Corresp
Learning ent onding
Strategy Strategy CLO(s)
1 1 Introduction to  Definition of management Class CLO 1
Management  History of management Ice Breaking Test
(Ref: Griffin  Functions of manager Question/An
Chapter 01)  Levels of management swer,
 Principles of management Lecture
2 Introduction to  The managerial roles Question/ CLO 1
Management approach. Answer CLO 2
(Ref: Griffin  Skills of management (Brain
Chapter 01)  The management processes. Storming),
 Efficiency & effectiveness Lecture
2 3 Planning and  Decision Making and the Question/ CLO 1
Decision Planning Process Answer, CLO 2
Making  Organizational Goals, Lecture
(Ref: Griffin  Organizational Planning
Chapter 06)
4 Planning and  Time Frames for Planning Question/ CLO 1
Decision  Responsibilities for Planning Answer CLO 2
Making  Tactical Planning, Lecture,
(Ref: Griffin  Operational Planning Class
Chapter 06)  Single-Use Plans, Programs activity
Projects, Standing Plans
3 5 Basic Elements  The Elements of Organizing Lecture, Assign CLO 2
of Organizing  Designing Jobs Question/ ment
(Ref: Griffin  Grouping Jobs: Answer
Chapter 10) Departmentalization
6 Basic Elements  Establishing Reporting Case Study Class CLO 2
of Organizing Relationships in Group Test CLO 3
(Ref: Griffin  Distributing Authority
Chapter 10)  Coordinating Activity
 Differentiating Between
Positions

4 7 Managing  The Nature of Leadership Question/Answer, CLO 1

Leadership and  Generic Approaches to Lecture CLO 2
Influence Processes Leadership CLO 3
(Ref: Griffin  Situational Approaches to
Chapter 16)
Leadership
8 Managing  Related Approaches To Class work CLO 1
Leadership and Leadership CLO 2
Influence Processes  Emerging Approaches To CLO 3
(Ref: Griffin Leadership
Chapter 16)

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5 9 Basic Elements of • Model of Ethical-Social- Question/ CLO 2
Control Political Issues Answer, CLO 3
(Ref: Griffin • Five Moral Dimensions of Lecture
Chapter 19) the information age
10 Basic Elements of • Key trends of ethical Question/ CLO 2
Control issues Answer, CLO 3
(Ref: Griffin • Ethical Analysis Lecture
Chapter 19) • Ethical Principles.
Mid Term Exam will be held in the Mid Term week
6 11 What Is  Organizational Behavior Question/ CLO 1
Organizational (OB) Defined Answer, CLO 4
Behavior?  Disciplines That Lecture
(Ref: Robins Contribute to OB
chapter 01)
12 What Is  There Are Few Absolutes Lecture, CLO 1
Organizational in OB Hands-on CLO 4
Behavior?  Challenges and activities
(Ref: Robins Opportunities
chapter 01)  Developing an OB Model

13 Managing  Nature of motivation Lecture, CLO 2

Employee  Importance of motivation Hands-on CLO 3
Motivation and  Content perspectives on activities CLO 5
Performance motivation
(Ref: Griffin
 Process perspectives on
Chapter 15)
motivation
14 Managing  Reinforcement Question/ CLO 2
Employee Perspectives on Motivation Answer, CLO 3
Motivation and  Popular Motivational Lecture CLO 5
Performance Strategies
(Ref: Griffin
 Using Reward Systems To
Chapter 15)
Motivate Performance
8 15 Personality and  Personal Inventory Question/ Assignment CLO 4
Values Assessments Answer, CLO 5
(Ref: Robins  Personality Frameworks Lecture
chapter 05)  Personality Attributes
Relevant to OB
 Personality and Situations
16 Perception and  What is Perception? Question/ Assignment CLO 4
Individual  Factors influence perception. Answer, CLO 5
Decision  Individual perception and Lecture
Making decision making
(Ref: Robins  Components of job attitude.
chapter 06 &  Relationships between
03) attitude and behavior
17 Power and • Bases of Power Lecture CLO 4

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9 Politics • Influence Tactics CLO 5
(Ref: Robins • Politics: Power in Action
chapter 13) • The Causes and
Consequences of Political
Behavior
18 Conflict and • A Definition of Conflict Lecture CLO 4
Negotiation • The Conflict Process CLO 5
(Ref: Robins • Negotiation
chapter 14) • The Negotiation Process
10 19 Organizational  A Definition of Group Class Test CLO 4
Culture and Organizational Culture Study, CLO 5
change  How employees learn Lecture
(Ref: Robins culture
chapter 16)
 Creating and sustaining
culture
20 Organizational  What do cultures do? Group Assignmen CLO 4
Culture and  Influencing organizational Study, t CLO 4
change culture Lecture
(Ref: Robins  Organizational change and
chapter 16)
approach to manage it
11 21 Term paper Group 1-4 CLO 1
Presentation CLO 2
CLO 3
22 Group 5-7 CLO 1
CLO 2
CLO 3
12 23 Group 8-10 CLO 1
CLO 2
CLO 3
24 Review class CLO 1
CLO 2
CLO 3
CLO 4
CLO 5

Part C:

Assessment and Evaluation

Assessment Strategy
Particulars Marks Distribution
Class Attendance 05%
Class Participation 05%
Assignment (Individual) 05%

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 Four Class Tests 12%
Attitude, Conduct, Manner 03%
Mid Term Examination 20%
Term Paper including Presentation (Individual) 10%
Final Examination 40%
Total 100%

Continuous Assessment (40 Marks)

Class Attendance
Class Term
Bloom’s Assignment Participation and
Test Paper
Category (05) (05) Conduct,
(12) (10)
Manner (08)
Remember
Understand 6 3 2.5
Apply 3 3
08
Analyze 3 2.5 2 2.5
Evaluate 2.5 2
Create
Summative Assessment (60 Marks)
Bloom’s Midterm Term Final
Category (20) (40)
Remember 4 8
Understand 4 8
Apply 4 8
Analyze 4 8
Evaluate 4 8
Create

Make-up Procedures
Any missed class, due to unavoidable circumstances, will be accommodated according to the
availability of faculty member’s schedule and upon the approval of the Chairman of
department. The program office will coordinate the schedule of make-up class. There will be
no make-up class test or mid-term exam except for sickness, hospitalization, or other
unavoidable circumstances provided the student has valid supporting documents. Student
may sit for the supplementary final examination upon the permission of the Chairman of the
department.

Part D:

Learning Resources

Textbook:

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1. Management by Ricky W. Griffin (12th Edition)
2. Organizational Behavior by Stephen P. Robbins, & Timothy A. Judge (19th edition)
Reference Book:

Assignment Details
Assignment Description/Instruction Submission Remarks
Topic Date & Process
1. From Read the case and answer the Individual To teach
Pyramid following question. submission, practical
Schemes to 1. Obviously, Jim Lavoie and Joe Handwritten, application of
Mutual Fun Marino have little confidence 27th June, 2024 organizing
*Source in the chain of command process
Chapter 10: principle as a means of
Basic elements fostering success in today’s
of organizing business world. Explain why,
Page: 332-334 2. Referring to shortcomings in
Griffin (12th the concepts of unity of
edition) command and the scalar
principle. How would Lavoie
and Marino respond to the
criticism that, under their
system, “the buck doesn’t stop
anywhere in particular”?
2. Toxic Read the case and answer the Individual To provide
Culture following question. submission, practical
Source-Chapter 1. Do you agree with this Handwritten, knowledge on
16: approach to 14th August, how to handle
Organizational dismantling the toxic culture? 2024 organizational
culture Explain. culture and
and change 2. Are there any other steps you change
Page: 586-587 would have taken as CEO to
Robbins (19th cultivate
edition) a more positive and collaborative
culture? Explain.

Term Paper and Final Presentation

Term Paper Description/Instruction Submission Remarks
Topic Date &
Process
A comparative  Title Fly Date of Final
of Management  Title Page Submission: presentation will
Cycle in Theory  Letter of Transmittal 16th August be conducted on
and in Practice:  Acknowledgement 2024. the report and
A study on  Table of Contents presentation will
(Respective  Executive Summary Process of be evaluated on

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Company Name)  Introduction Submission: the basis of
(Background of the Hard copy of individual
Study, Company the report performance.
Overview, Aim and signed by all
Objectives, group
Methodology, Scope members.
and Limitations)
 A Theoretical Review
of the Cycle
 Actual Practices of the
Cycle at (Respective
Company)
 A Comparative Study
Between Theory and
Practice
 Findings
 Conclusion and
Recommendation
 Bibliography
 Appendix (if any)

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