DOC-20250204-WA0009.
DOC-20250204-WA0009.
Career Objective:
To secure a challenging position in a reputable organization to expand my learnings, knowledge,
and skills.
Work Experience:
• Worked as Customer Service Associate in One Point One solutions from Dec’2018
to Oct’2019
• Worked as Quality Assurance Analyst in Teleperformance Pvt Ltd from Nov'2020 to
Mar’23
• Worked as Quality assurance analyst-Direct Sales-Call center in Edelweiss life insurance company
from Mar'23 to Jun’24
• Worked as Agency manager in ManipalCigna health insurance from Jun’24 to Feb’25
• Prospecting and Lead Generation: Identify potential customers through various methods such
Consultative Selling: Understand customers' insurance needs and provide tailored insurance
solutions to meet their requirements.
• Product Knowledge: Have in-depth knowledge of different insurance products, coverage
options, terms, and conditions.
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• Sales Presentations: Conduct sales presentations to educate customers about insurance
products, explain policy features, and address any questions or concerns.
• Closing Sales: Guide customers through the sales process, overcome objections, and close deals
to generate revenue.
• Relationship Management: Build and maintain strong relationships with customers to foster
loyalty and encourage repeat business.
• Compliance: Ensure compliance with insurance regulations, laws, and company policies
throughout the sales process.
• Leadership: Recruit, train, and motivate a team of insurance sales agents to achieve sales
targets and objectives.
• Performance Management: Monitor and evaluate the performance of sales agents, provide
feedback, coaching, and support to help them improve their sales skills and productivity.
• Sales Strategy Development: Develop sales strategies, tactics, and action plans to drive sales
growth, expand market share, and maximize revenue.
• Target Setting: Set clear sales targets, quotas, and KPIs for individual sales agents and the sales
team as a whole.
• Reporting and Analysis: Track sales metrics, analyse sales data, and generate reports to assess
performance, identify trends, and make data-driven decisions.
• Training and Development: Provide ongoing training, development, and mentoring to sales agents
to enhance their product knowledge, sales techniques, and customer service skills.
• Relationship Management: Cultivate relationships with key clients, partners, and
stakeholders to support sales efforts and business development initiatives.
Skills:
Strength:
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Hobbies:
Technical Skills:
• Trained in SAP Finance and controlling Module from H N Source Put Ltd and having the
certificate from H N Source Domain
Salesforce Domain:
• Trained in Salesforce Developer and Multi-Tenant Architecture Sales force from one of the
existing employee of salesforce domain
Debt Recovery Agent:
Personal Details:
Declaration:
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above-mentioned particulars.
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