Epson Color Calibration

Utility
Operation Guide
CMP0045-00 EN
Epson Color Calibration Utility Operation Guide

Copyrights and Trademarks

Copyrights and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson.

® ®
Microsoft and Windows are registered trademarks of Microsoft Corporation.

® ®
Mac and MacOS are registered trademarks of Apple Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.

© 2015 Seiko Epson Corporation. All rights reserved.

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Epson Color Calibration Utility Operation Guide

Contents

Contents

Copyrights and Trademarks Troubleshooting

When a Message is Displayed. . . . . . . . . . . . . . . . 28
Before Use Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . 29
Notes on This Guide. . . . . . . . . . . . . . . . . . . . . . . .4
Meaning of Symbols. . . . . . . . . . . . . . . . . . . . . .4 Appendix
Note on Screenshots. . . . . . . . . . . . . . . . . . . . . .4 Supported Paper. . . . . . . . . . . . . . . . . . . . . . . . . . 31
Operating System Versions. . . . . . . . . . . . . . . . .4 Uninstalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Software Features. . . . . . . . . . . . . . . . . . . . . . . . . .4
Managing Colors for One Printer. . . . . . . . . . . .5
Managing Colors for Multiple Printers. . . . . . . . .5
Corrections can be applied to all prints after
performing calibration once. . . . . . . . . . . . . . . .6
Managing colors for shared printers over a
network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Managing Colors for One Printer. . . . . . . . . . . .7
Managing Colors for Multiple Printers. . . . . . . . .7

Basic Operations
Before Starting Operations. . . . . . . . . . . . . . . . . . . 9
Creating Reference Values. . . . . . . . . . . . . . . . . . . 10
When starting color management for one
printer and multiple printers at the same time
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
When performing color management for the
derivative printer later. . . . . . . . . . . . . . . . . . . . 13
Reference configuration. . . . . . . . . . . . . . . . . . . . 15
Writing Calibration Data (Initial Calibration). . . . 18
Checking Color Difference (Verify). . . . . . . . . . . . 20
Hints and Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
When you want to calibrate again. . . . . . . . . . . 22
When you want to calibrate one printer for
multiple users. . . . . . . . . . . . . . . . . . . . . . . . . . 23
When you want to check the printer's status. . . . 24
Returning to a Previous Status (Restoring
From Log). . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
To reset calibration data written to the printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Deleting a Printer from the Printer List
(Removing Log). . . . . . . . . . . . . . . . . . . . . . . . 25
Changing a Reference Printer. . . . . . . . . . . . . . 26
Calibrating for Commercially Available Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Changing the Display Language and Units. . . . . 27

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Epson Color Calibration Utility Operation Guide

Before Use

Before Use

Notes on This Guide

Meaning of Symbols

c Important: Important must be followed to avoid damage to this product.

Note: Notes contain useful or additional information on the operation of this product.

Note on Screenshots
❏ Screenshots in this guide may differ slightly from the actual screens. Also, note that screens may differ depending
on the operating system and usage environment.

❏ Unless specified otherwise, Windows screenshots used in this guide are for Windows 7.

Operating System Versions

In this documentation, the following abbreviations are used.

Windows refers to Windows 8.1, 8, 7, Vista, and XP.

❏ Windows 8.1 refers to Windows 8.1, Windows 8.1 Pro, and Windows 8.1 Enterprise.

❏ Windows 8 refers to Windows 8, Windows 8 Pro, and Windows 8 Enterprise.

❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and
Windows 7 Ultimate.

❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows
Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.

❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP
Professional.

Mac OS X.
In this manual, "Mac OS X" is used to refer to "OS X Yosemite", "OS X Mavericks", "OS X Mountain Lion", "OS X Lion"
and "Mac OS X v10.6.8".

Software Features
This software allows you to perform the following operations.

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Epson Color Calibration Utility Operation Guide

Before Use

Managing Colors for One Printer

Differences in color may occur due to environmental changes and hourly variations, even when only using one
printer. By periodically checking the reference value and the current color difference and performing calibration as
necessary, you can manage color differences to keep the colors within a consistent range.

U “Managing Colors for One Printer” on page 7

Managing Colors for Multiple Printers

When using multiple printers, even if the printers are the same model, color differences (individual differences) may
occur. After determining the printer used for calibration reference (the reference printer), and periodically checking
the color difference and performing calibration as necessary, you can manage color differences for multiple printers to
keep the colors within a consistent range.

In the following illustration, A is the reference printer and B is the printer to be calibrated.

This allows you to match colors between a central printer at head office and remote printers at branch offices by using a
color chart printed on the reference printer and the Reference Value File.

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Before Use

In the following illustration, A is the reference printer and B is the printer to be calibrated.

U “Managing Colors for Multiple Printers” on page 7

Corrections can be applied to all prints after performing calibration

once
This software allows you to perform easy color management by removing the need to perform color calibration for
different types of paper and sharing a color calicalibration file.

Managing colors for shared printers over a network

This software allows you to perform calibration for printers in remote locations over a network.

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Before Use

Workflow
As shown below, operation content varies depending on the color management being performed.

Managing Colors for One Printer

1. Create reference values

Register the reference printer, and then create reference values for calibration.
U “Creating Reference Values” on page 10

2. Check color difference (verify)

Check (verify) the created reference values and the current colors.
If the software determines that calibration is necessary as a result of verification, perform calibration straight away.
U “Checking Color Difference (Verify)” on page 20

Managing Colors for Multiple Printers

1. Create reference values

Register the reference printer, create reference values for calibration, and then save them to a file.
When the reference printer and the printer to be calibrated (derivative printer) are in a remote location, send the printed color
chart and Reference Value File to the installation location of the derivative printer.
U “Creating Reference Values” on page 10

2. Reference Configuration
Register the derivative printer, and perform Reference Configuration using the color chart printed in step 1 and the Reference
Value File.
U “Reference configuration” on page 15

3. Write calibration data (initial calibration)

Check the color differences between the reference printer and the derivative printer, and then write the calibration data to the
derivative printer.
U “Writing Calibration Data (Initial Calibration)” on page 18

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Before Use

4. Check color difference (verify)

Check (verify) the color differences between the current derivative printer and the reference printer.
If the software determines that calibration is necessary as a result of verification, perform calibration straight away.
U “Checking Color Difference (Verify)” on page 20

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Basic Operations

Basic Operations

Before Starting Operations

Does the current environment satisfy the recommended conditions for the printer and paper?
If the temperature and humidity are outside the recommended conditions, calibration may not be performed
correctly. See the manual provided with the printer to check that the installation location satisfies the recommended
conditions.

Has an Epson printer driver been installed?

On the computer you are using, install an Epson printer driver for the printer to be calibrated.

Is the printer ready to print?

Check that the computer can communicate with the printer to be calibrated and the printer is ready to print. If an error
message is displayed on the printer's control panel screen, perform the solution to clear the error.

Note:
When using a remote printer as the reference printer, you can continue with operations without communicating with the
remote printer.

We also recommend checking if the nozzles are clogged before printing a color chart. If the nozzles are clogged, the
correct calibration results are not provided. You do not need to perform this check for printers equipped with an auto
nozzle check function. See the manual supplied with the printer being used for more details.

Are you only using this software?

This software stops operating if a print job is sent from another computer and a button is pressed on the control panel
while this software is being used. Also, the color tones may change before and after calibration. When the printer is
being shared by multiple users, make sure you notify the other users before you begin operations so that they do not
interrupt you accidentally.

Notes when performing color management for multiple printers

Note the following points when performing color management for multiple printers.

❏ Depending on the printer being used, you can use multiple ink sets with the same model; however, you cannot
match colors between the same model with different ink sets.

❏ If there is a printer (derivative printer) being adjusted to the colors of the reference printer at a remote location,
send the Reference Value File and the printed color chart you created to the location where the derivative printer is
installed.

❏ When printing a color chart on the reference printer, do not use roll paper. Otherwise, the color chart may not be
read correctly on the derivative printer.

❏ If you are going to start color management on the derivative printer later, select a printer that undergoes periodic
verification and calibration for color management as the reference printer.

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Basic Operations

Creating Reference Values

The procedure varies depending on the purpose and initial timing for calibration.

U “When starting color management for one printer and multiple printers at the same time” on page 10

U “When performing color management for the derivative printer later” on page 13

When starting color management for one printer and multiple

printers at the same time

A Check that the reference printer is ready to print, and load A3 size or larger paper.
See the manual supplied with the printer being used for more details on loading paper.

c Important:
When performing color management for multiple printers, do not print the color chart on roll paper.
Otherwise, the color chart may not be read correctly on the derivative printer.

B Start this software, and then click Register Printer.

Note:
You can also register a printer by clicking "+" at the top right of Printer List.

C Select the reference printer, and then click Register.

Color management for one printer: Select the printer to be calibrated.

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Basic Operations

Color management for multiple printers: Select the printer to be used as the reference printer.

Note:
Derivative printers cannot be used as reference printers. For printers that can be reference printers, an icon is displayed
to the left of Status as shown in the following screenshot.

D Click Reference Configuration.

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E Select This Printer, and then click Next.

F Set the correct Paper Type and Black Ink Type, and then click Print.
Color chart printing and reference value creation are performed automatically.

G Check that the printer's control panel screen has returned to the status before operations started, and that the
power light is on.
When the power light is on, creating reference values is complete.

c Important:
❏ Even if Ready is displayed on the printer's control panel screen, data is still being written to the printer
when the power light is flashing. This software stops operating if a button is pressed on the control panel
while the power light is flashing and a print job is being sent.
❏ See the following if an error message is displayed on the computer screen.
U “When a Message is Displayed” on page 28

Reference printer when performing color management for multiple printers

Click Save Reference Value on the Reference Configuration tab, enter a name, and then save the reference
values to a file.

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When matching colors for two or more derivative printers, click Print Chart and print a color chart for each
derivative printer.

c Important:
When the reference printer and the derivative printer are in a remote location, send the printed color chart
to the installation location of the derivative printer. Note the following points when packing the chart. If
these points are not followed, the correct color measurement result is not acquired.
❏ Do not scratch or soil the color chart
❏ Do not bend the color chart

When performing color matching for multiple printers, perform Reference Configuration next.
U “Reference configuration” on page 15

When performing color management for the derivative printer later

A Verify the reference printer.

U “Checking Color Difference (Verify)” on page 20

c Important:
If the software determines that calibration is necessary as a result of verification, perform calibration
straight away.
If the color chart is printed when the reference printer is in a different color tone status, the derivative printer
cannot be adjusted correctly.

B Load cut sheets of the same paper type (A3 or larger) used when creating the reference values in the printer.
See the manual supplied with the printer being used for more details on loading paper.

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c Important:
Do not use roll paper. Otherwise, the color chart may not be read correctly on the derivative printer.

C Start this software, select the reference printer, and then click Save Reference Value on the Reference
Configuration tab.
Enter a name, and then save the reference values to a file.

D Click Print Chart.

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E Click Execute.
The color chart is printed automatically.

F Check that the printer's control panel screen has returned to the status before operations started, and that the
power light is on.

c Important:
❏ Even if Ready is displayed on the printer's control panel screen, data is still being written to the printer
when the power light is flashing. This software stops operating if a button is pressed on the control panel
while the power light is flashing and a print job is being sent.
❏ See the following if an error message is displayed on the computer screen.
U “When a Message is Displayed” on page 28

When matching colors for two or more derivative printers, repeat steps 4 to 6 to print a color chart for each
derivative printer.

c Important:
When the reference printer and the derivative printer are in a remote location, send the printed color chart
to the installation location of the derivative printer. Note the following points when packing the chart. If
these points are not followed, the correct color measurement result is not acquired.
❏ Do not scratch or soil the color chart
❏ Do not bend the color chart

Next, perform Reference Configuration.

U “Reference configuration” on page 15

Reference configuration
When matching colors for two or more derivative printers, perform the following operations for all derivative
printers.

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Basic Operations

A Load the color chart printed on the reference printer into the derivative printer.
See the manual supplied with the printer being used for more details on loading paper.

B Start this software, and then click "+".

C Select the derivative printer, and then click Register.

D Select the derivative printer, and then click Reference Configuration on the Reference Configuration tab.

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E Select the reference printer.

When you can communicate with printers over USB or network connections
Select Registered Printer, select the reference printer that printed the color chart from the list displayed, and
then click Next.

When you cannot communicate with printers at remote locations

Select Other Printer, and then click Next.

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F Click Select File, select the Reference Value File created by the reference printer, and then click Measure
Color.
The color chart is read and reference values are configured automatically. The time required varies depending
on the model of printer being used, but it should take between 10 to 20 minutes to complete.

G Check that the printer's control panel screen has returned to the status before operations started, and that the
power light is on.

c Important:
❏ Even if Ready is displayed on the printer's control panel screen, data is still being written to the printer
when the power light is flashing. This software stops operating if a button is pressed on the control panel
while the power light is flashing and a print job is being sent.
❏ See the following if an error message is displayed on the computer screen.
U “When a Message is Displayed” on page 28

Next, write the calibration data.

U “Writing Calibration Data (Initial Calibration)” on page 18

Writing Calibration Data (Initial Calibration)

When matching colors for two or more derivative printers, perform the following operations for all derivative
printers.

A Check that the derivative printer is ready to print, and load the same type of paper (A3 or larger) used when
creating the reference value.
See the manual supplied with the printer being used for more details on loading paper.

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B Select the derivative printer, and then click Calibration on the Calibration tab.

C Click Execute.
The color chart is printed automatically, and the calibration data is written to the printer. The time required
varies depending on the model of printer being used, but it should take between 10 to 20 minutes to complete.

D Check that the printer's control panel screen has returned to the status before operations started, and that the
power light is on.

c Important:
❏ Even if Ready is displayed on the printer's control panel screen, data is still being written to the printer
when the power light is flashing. This software stops operating if a button is pressed on the control panel
while the power light is flashing and a print job is being sent.
❏ See the following if an error message is displayed on the computer screen.
U “When a Message is Displayed” on page 28

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After this, perform verification periodically.

U “Checking Color Difference (Verify)” on page 20

Checking Color Difference (Verify)

Since the printer's color accuracy is affected by changes in the environment such as temperature and humidity, and the
printer's changes over time, calibration is still necessary even if it is performed once. We recommend performing
periodic verification (once every two weeks or every month). When performing color management for multiple
printers, we recommend verifying all of the printers at the same time to maintain the color difference within the same
range.

When matching colors for two or more derivative printers, verify all derivative printers.

Note:
By performing verification at the following times, you can achieve print results with only few color differences.
❏ When there was a change in temperature or humidity (when the printer's installation location is changed, when the
season changes, and so on)
❏ When using the printer again after an extended period without use
❏ When you are concerned about changes in the color tones

Perform verification at the following times for higher accuracy printing. You may be able to reduce color differences due to
the individual differences in ink and paper.
❏ When changing an ink cartridge:
Individual differences may occur due to differences in the production lot, cartridge capacity, and storage conditions
(time period and location).
❏ When there is a color difference even when printing on the same type of paper:
Individual differences may occur due to differences in the production lot, paper size, roll paper width, and storage
conditions (time period and location).

A Check that the printer is ready to print, and load the same type of paper (A3 or larger) used when creating the
calibration data.
See the manual supplied with the printer being used for more details on loading paper.

c Important:
If the paper loaded is a different type to the type used when creating the reference values, verification cannot
be performed correctly.

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B Start this software, and then click Verify on the Calibration tab.

C Click Execute.
The color chart is printed automatically, and the software checks the color difference with the reference values.
The time required varies depending on the model of printer being used, but it should take between 10 to 20
minutes to complete.

D Check your computer screen.

When Completed is displayed, click OK.

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Calibration is unnecessary. Finish performing operations.

When Calibration needed. Perform now? is displayed, click Yes.

The color chart is printed automatically, and the calibration data is updated. The time required varies
depending on the model of printer being used, but it should take between 10 to 20 minutes to complete.

E Check that the printer's control panel screen has returned to the status before operations started, and that the
power light is on.

c Important:
❏ Even if Ready is displayed on the printer's control panel screen, data is still being written to the printer
when the power light is flashing. This software stops operating if a button is pressed on the control panel
while the power light is flashing and a print job is being sent.
❏ See the following if an error message is displayed on the computer screen.
U “When a Message is Displayed” on page 28

Hints and Tips

When you want to calibrate again

If calibration failed, try calibrating without performing verification.

Before performing calibration again, see the following to check that there are no problems with the printer's status,
print conditions, and usage environment.

U “Before Starting Operations” on page 9

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A Check that the printer is ready to print, and load the same type of paper (A3 or larger) used when creating the
calibration data.
See the manual supplied with the printer being used for more details on loading paper.

B Start this software, and then click Calibration on the Calibration tab.

C Click Execute.
The color chart is printed automatically, and the calibration data is updated. The time required varies
depending on the model of printer being used, but it should take between 10 to 20 minutes to complete.

D Check that the printer's control panel screen has returned to the status before operations started, and that the
power light is on.

c Important:
❏ Even if Ready is displayed on the printer's control panel screen, data is still being written to the printer
when the power light is flashing. This software stops operating if a button is pressed on the control panel
while the power light is flashing and a print job is being sent.
❏ See the following if an error message is displayed on the computer screen.
U “When a Message is Displayed” on page 28

When you want to calibrate one printer for multiple users

Follow the steps below when you want to calibrate a printer that has already been calibrated by another user.

A Start this software, and then click Register Printer.

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B Select the printer you want to calibrate, and then click Register.

C Automatically acquire the calibration data written to the printer.

Next, see the following procedure.
U “Checking Color Difference (Verify)” on page 20
U “When you want to calibrate again” on page 22

When you want to check the printer's status

In Printer List, double-click the printer you want to check to display the Printer Status screen. Here you can check the
amount of ink remaining and the maintenance box status. If the target printer is offline, this screen is not displayed.

Returning to a Previous Status (Restoring From Log)

Select the date you want to restore from log on the calibration tab, and then click Restore.

The settings for the calibration date are written to the printer, and restoration information is added to the log. All log
entries are retained even when you perform Restore.

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After you have changed the reference printer, if you want to return the reference printer to the status before changes
were applied, we recommend restoring from the Reference Configuration log before changes were applied.

To reset calibration data written to the printer

On the Reference Configuration tab, click Initialize to reset the calibration data written to the printer.

Note:
All log entries for previous corrections are retained even when you reset the calibration data. To remove the log entries,
remove the target printer from printer management.
U “Deleting a Printer from the Printer List (Removing Log)” on page 25

Deleting a Printer from the Printer List (Removing Log)

Select the target printer, and then click "-" from the top-right of Printer List to remove the printer from the printer
list.

All the logs are deleted at the same time.

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Note:
❏ Removing the printer from the printer list does not reset the calibration data written to the printer. See the following for
details.
U “To reset calibration data written to the printer” on page 25
❏ When you are managing color for multiple printers, we recommend removing only the reference printer from printer
management. You can restore the reference printer later by using a log from the derivative printer. See the following
when resetting a reference printer.
U “Returning to a Previous Status (Restoring From Log)” on page 24

Changing a Reference Printer

When performing color management for multiple printers, perform the same operations for all printers for which the
reference printer is being changed.

A Reset the calibration data written to the target printer.

U “To reset calibration data written to the printer” on page 25

B Set the reference values for the new reference printer.

If the new reference printer has not been registered to this software: See the procedure for performing color
management for one printer.
U “When starting color management for one printer and multiple printers at the same time” on page 10
If the new reference printer has been registered to this software:
U “When performing color management for the derivative printer later” on page 13

C Perform reference configuration and initial calibration for the derivative printer.
U “Reference configuration” on page 15
U “Writing Calibration Data (Initial Calibration)” on page 18

Calibrating for Commercially Available Paper

Before starting operations, register the custom paper settings in the printer driver being used. See the manual supplied
with the printer for information on registering custom paper settings.

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Basic Operations

Changing the Display Language and Units

Click Configuration - Configuration on the toolbar, and then make settings on the screen displayed.

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Epson Color Calibration Utility Operation Guide

Troubleshooting

Troubleshooting

When a Message is Displayed

If the following messages are displayed on your computer screen, check the solutions and take the necessary steps.

See the manual supplied with the printer being used when a message is displayed on the printer's control panel screen.

Message Solutions

Abnormality found in color measurement Check the following points. If you notice a problem in the printed chart, perform
data. Check the color chart and then try operations again from printing.
again.
❏ Are you using the same type of paper used when the reference values were
created?
❏ Were the nozzles clogged when the chart was printed? (Depending on the
model being used, a nozzle check pattern is printed at the top of the chart.)
❏ Was verify performed before making prints with the reference printer?
❏ Was the chart for the reference printer loaded into the printer correctly?

Cannot communicate with the printer. ❏ Is the printer ready to print?

Check that the printer is turned on and the Check that the printer is on. Also, make sure the printer is connected to the
cable is connected. computer correctly. If the computer has multiple network interfaces such as
wired and wireless connections, disable the interfaces that are not
connected to the network printer.
❏ Is anything displayed on the printer's control panel screen?
When the printer is on but nothing is displayed on the control panel screen,
the printer has entered sleep mode because no operations were performed
for a specific length of time. Press any button on the control panel to wake the
printer.

No response from the printer. Operations have stopped and may not have been completed normally. Restart the
printer, and then try again.

The job was canceled either from the Work stops if a print job is sent from another computer while this software is being
printer control panel or other application. used and a button is pressed on the control panel.
Do not perform any other operations while using this software.

Non-Supported File Check that the correct Reference Value File is selected.

Incorrect reference value file for the

selected reference printer.

Ink set mismatch. Select the correct This software does not allow you to match colors on a printer with the same model
reference value file. that has different ink sets. Select a printer with the same model and with the same
ink set as the reference printer.

Printer model mismatch. This software does not allow you to match colors with different printer models.
Select the reference value file created with Select a printer with the same model as the reference printer.
the same printer model.

Paper type used for creating the reference A paper other than dedicated Epson paper was used to create the reference
value file was not found. Register the paper values. Register the paper as a custom paper in the printer driver, and then try
type in the custom paper setting in the again.
printer driver.
U “Calibrating for Commercially Available Paper” on page 26

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Troubleshooting

Message Solutions

[Paper Type] setting does not match with Check that the paper type set on the printer's control panel and the paper type set
actual paper loaded on the printer. Match in this software match the actual paper type being used to print the chart.
the paper type.

There is a problem with the custom paper See the manual supplied with the printer being used, and register the custom
setting selected in printer. paper settings again.
If [Select Reference Paper] - [No Paper
Selected] is selected for custom paper, it
cannot be used for this application.

Troubleshooting
If an error occurs during calibration, or if colors do not match even after calibration, check the following and then
perform operations again.

o Colors do not match even when calibration is performed after verifying.

See the following procedure, and perform calibration again.
U “When you want to calibrate again” on page 22

o Is the calibration setting enabled on the printer control panel menu?

Color calibration data created by this software is not applied to printing unless the calibration setting is enabled on the
printer control panel menu. See the printer manual for details on the control panel menu.

o Are the temperature and humidity within the recommended range for the printer (during operation)
and the paper?
If a color chart is printed when the environmental conditions are outside the recommended range, the correct color
measurement is not acquired. See the manuals supplied with the printer and the paper for the recommended environment.

o Are the paper type and the black ink type for the color chart being printed the same as those used when
the reference values were created?
If the paper type or the black ink type differ to those used when the reference values were created, calibration is not
performed correctly. Make sure you print under the same conditions as when the reference values were created.
❏ When the color chart for creating the reference values for a derivative printer is later printed by a reference printer
❏ When writing calibration data (initial calibration)
❏ When verifying

o Are nozzles missing on the printed color chart?

When nozzles are clogged, the correct color measurement is not acquired in the printed color chart. If there is a nozzle check
pattern at the top of the printed color chart, check for gaps in the check pattern. If there is no nozzle check pattern, check if
there is any banding (horizontal lines at regular intervals) in the color chart. If nozzles are clogged, see the manual provided
with the printer to perform head cleaning, and then try again.

o Is the color chart scratched or soiled, or does ink peel off?

If the measurement pattern for the color chart is scratched or soiled, or if ink peels off, the correct color measurement is not
acquired. Print the color chart again.

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Epson Color Calibration Utility Operation Guide

Troubleshooting

o Is any external light (direct sunlight and so on) entering the printer during measurement?
If any external light enters the printer, the correct color measurement is not acquired. Make sure no external light enters the
printer.

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Epson Color Calibration Utility Operation Guide

Appendix

Appendix

Supported Paper
Use A3 size or larger paper. The supported paper types differ depending on the printer being used. See the manual
supplied with the printer for more details.

Uninstalling
This section explains how to remove this software from your computer.

Note:
Even when this software is removed, the reference values written to the printer are not reset. To reset the reference values, see
the following before removing the software.
U “To reset calibration data written to the printer” on page 25

For Windows

c Important:
Log on as a user with administrator authority.

A Closes this software.

B From the Control Panel, select Programs and Features (Add or remove programs for Windows XP).

Note:
For Windows 7, Windows 8, and Windows 8.1, when View by is set to Category from the Control Panel, select
Uninstall a program from Programs.

C Select Epson Color Calibration Utility, and then click Uninstall (Change/Remove for Windows XP).
Follow the on-screen instructions.

For Mac OS X

A Closes this software.

B Drag and drop Epson Color Calibration Utility from the Applications folder to the Trash.

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